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Best Western Hotel Frankfurt Airport Neu-Isenburg
Best Western Hotel Frankfurt Airport Neu-Isenburg
Best Western Hotel Frankfurt Airport Neu-Isenburg
Best Western Hotel Frankfurt Airport Neu-Isenburg
Best Western Hotel Frankfurt Airport Neu-Isenburg
Best Western Hotel Frankfurt Airport Neu-Isenburg
Best Western Hotel Frankfurt Airport Neu-Isenburg

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8.1

Excellent

1,294 reviews

1,294 reviews

Shops2
View2
Car Park1
See map

7.7

Very good

Location rating score

Very good location
Parking
Available
Nearby landmarks
Isenburg-Zentrum 100 m
Rincon Tapas Bar 390 m
Neu Isenburg Train Station 2.5 km
Zeppelin Museum 6.4 km
Zeppelinheim Train Station 7.0 km
Frankfurt Airport 10.0 km
Frankfurt-Egelsbach Airport 10.5 km
Mannheim City Airport 65.0 km
Speyer-Ludwigshafen Airport 84.7 km
Siegerland Airport 85.6 km

Best Western Hotel Frankfurt Airport Neu-Isenburg

Herzogstrasse 61 - 63, Neu-Isenburg, Neu-Isenburg, Germany, 63263 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Neu-Isenburg part of Neu-Isenburg, this property puts you close to attractions and interesting dining options. This 3.5-star property features fitness center to make your stay more indulgent and memorable.

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Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Daily housekeeping

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Airport transfer

Pets allowed

Car park

Shuttle service

Fitness center

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Value for money7.8
Distance to city center1.0 Km
Location rating7.7

Rooms available at Best Western Hotel Frankfurt Airport Neu-Isenburg

Double Standard
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Comfort Double Room
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Double Superior
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 queen bed and 1 double be...
Enter dates to see prices
King Suite with Panoramic View
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Studio
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 1 sofa bed and 1 queen bed
Enter dates to see prices
Suite
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 2 single beds or 1 double b...
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Single Superior
...
  • Balcony/terrace
  • Shower
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Double Single Use Comfort
...
  • Room size: 18 m²/194 ft²
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1 DOUBLE BED,STND,AIRCON,KETTLE,SAFE,FLATSC,FREWLA
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Best Western Hotel Frankfurt Airport Neu-Isenburg?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Best Western Hotel Frankfurt Airport Neu-Isenburg?

Best Western Hotel Frankfurt Airport Neu-Isenburg is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 15 EUR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Best Western Hotel Frankfurt Airport Neu-Isenburg has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 12 EUR per day. If you're looking for an easy way to get around Neu-Isenburg with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Best Western Hotel Frankfurt Airport Neu-Isenburg?

Start your mornings right, with the continental and buffet breakfast options offered at Best Western Hotel Frankfurt Airport Neu-Isenburg. Adults can enjoy breakfast offered with an additional charge of 15 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Best Western Hotel Frankfurt Airport Neu-Isenburg?

Best Western Hotel Frankfurt Airport Neu-Isenburg features an on-site restaurant for your dining convenience.

What is the smoking policy at Best Western Hotel Frankfurt Airport Neu-Isenburg?

Best Western Hotel Frankfurt Airport Neu-Isenburg does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Best Western Hotel Frankfurt Airport Neu-Isenburg?

The closest train, metro, or bus station to Best Western Hotel Frankfurt Airport Neu-Isenburg is Neu Isenburg Train Station, 2.5 km away.

What restaurants are nearby Best Western Hotel Frankfurt Airport Neu-Isenburg?

Restaurants including El Paso, Steahhaus and Guppy's are popular in Best Western Hotel Frankfurt Airport Neu-Isenburg’s neighborhood which is known as Neu-Isenburg.

What popular shopping places are close to Best Western Hotel Frankfurt Airport Neu-Isenburg?

Shopping options in Best Western Hotel Frankfurt Airport Neu-Isenburg’s Neu-Isenburg neighborhood include Isenburg-Zentrum.

What are popular attractions near Best Western Hotel Frankfurt Airport Neu-Isenburg?

Guests at Best Western Hotel Frankfurt Airport Neu-Isenburg can easily visit Zeppelin Museum located in the Neu-Isenburg area.

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Explore the neighborhood

What people love about Best Western Hotel Frankfurt Airport Neu-Isenburg

  • 10

    Exceptional
    Location

    "In addition it's located next to the Isenburg Mall, where you find a lot of shops and restaurants."

    Ehsan

    |

    February 7, 2019

  • 10

    Exceptional
    Staff 

    "The staff is friendly / professional, the rooms are bright & spacious with a great view towards Frankfurt Airport."

    Ehsan

    |

    February 7, 2019

Overall rating:

8.1

Excellent
1,294 reviews
Cleanliness
8.3
Facilities
7.3
Location
7.7
Read all reviews >
More about Best Western Hotel Frankfurt Airport Neu-Isenburg

More about Best Western Hotel Frankfurt Airport Neu-Isenburg

Best Western Hotel Frankfurt Airport Neu-Isenburg

The superior services and facilities offered at Best Western Hotel Frankfurt Airport Neu-Isenburg will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Neu-Isenburg can be assisted with the taxi services available here.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Best Western Hotel Frankfurt Airport Neu-Isenburg.
In-room conveniences such as room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Best Western Hotel Frankfurt Airport Neu-Isenburg. The hotel is entirely non-smoking.
Guests are guaranteed a comfortable stay while at Best Western Hotel Frankfurt Airport Neu-Isenburg. To enhance your stay, some rooms at the hotel come with air conditioning. The specially-designed rooms at Best Western Hotel Frankfurt Airport Neu-Isenburg offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that bottled water and a coffee or tea maker are available in some select rooms. You can stay fresh and clean with a hair dryer and toiletries provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Best Western Hotel Frankfurt Airport Neu-Isenburg, where breakfast can be provided in house. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Never let a day go wasted when you're at Best Western Hotel Frankfurt Airport Neu-Isenburg with all the activities and facilities provided. Warm up at the end of the day with a visit to the salon. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Reasons to stay here

Spend less here on rooms than you would at 92% of other accommodations in the city.
Verified reviews score this hotel higher than 92% of accommodations in the city on value for money.
This hotel's facilities score higher than 92% of accommodations in the city.

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Amenities and facilities
Very good
Facilities

7.3

Most talked about facilities

Breakfast

2 mentions

Food & Dining

1 mention

Internet

1 mention

Taxi

1 mention

Languages spoken

  • English
  • Arabic
  • French
  • German

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

Access

  • Allergy-free rooms
  • Cat-friendly
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Bathtub
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Kitchenette
  • LAN Internet in room [free]
  • Microwave
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
Location
Herzogstrasse 61 - 63, Neu-Isenburg, Neu-Isenburg, Germany, 63263
Very good
Location

7.7

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Airport transfer fee15 EUR
  • Distance from city center1.0 Km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)15 EUR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors21
  • Number of restaurants1
  • Number of rooms 222
  • Room voltage220
  • Year property opened1972
  • Most recent renovation2016

Parking

  • Daily parking fee12 EUR

Reviews of Best Western Hotel Frankfurt Airport Neu-Isenburg from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness8.3
Facilities7.3
Location7.7
Service8.0
Value for money7.8
High score for Neu-Isenburg
Rating
9+ Exceptional (15)
8-9 Excellent (6)
7-8 Very Good (4)
6-7 Good (4)
<6 Below Expectation (9)
Time of the year
Mar - May (7)
Jun - Aug (8)
Sep - Nov (16)
Dec - Feb (7)
All guests (75)
All room types
All languages

Show reviews that mention 

Showing 38 verified guest comments
12
10.0
Exceptional
Ehsan from United States
Business traveler
Standard Single
Stayed 1 night in February 2019

Excellent rooms / location ”

The staff is friendly / professional, the rooms are bright & spacious with a great view towards Frankfurt Airport. In addition it's located next to the Isenburg Mall, where you find a lot of shops and restaurants.

Reviewed February 07, 2019

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Dear Ehsan, thank you for your stay and your ranking. We are glad that you liked our service. Hope to see you soon again in our hotel. Best regards Your Best Western Team Neu Isenburg

Responded February 27, 2019
Best Western Hotel Frankfurt Airport Neu-Isenburg
8.4
Excellent
JIUCHANG from China
Business traveler
Stayed 2 nights in October 2016

Pretty Nice Stay in Frankfurt”

As one of the tallest buildings in the town near to the airport, you can enjoy a nice view at the morning buffet on the highest floor, seeing numerous passenger jet planes cross the sky. The adjacent restaraunt is very good for its beer and lamb. The service is just ok. There's a bus stop right in front of the hotel.

Reviewed January 18, 2017

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Dear Jiuchang , thank you for your stay and your ranking. It would be great if we had the chance in the future to welcome you again soon. Sincerely Michael Thumerer / Front Office

Responded June 03, 2017
Best Western Hotel Frankfurt Airport Neu-Isenburg
7.6
Very good
Sainum from Thailand
Business traveler
Stayed 1 night in November 2017

the room is good, we didn't have breakfast here”

the room is good, the staff is friendly. the hotel is in a very short walk to department store, it's behind the mall. we didn't have breakfast here.

Reviewed September 24, 2018

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Dear Sainum, thank you for your stay and your ranking and your important comments. It would be great if we had the chance in the future to welcome you again soon. Sincerely Michael Thumerer / Front Office

Responded September 27, 2018
Best Western Hotel Frankfurt Airport Neu-Isenburg
10.0
Exceptional
Liza from Australia
Family with young children
Double Standard
Stayed 1 night in December 2017

Great stop for a rest”

We just needed a night to rest after a long flight before we caught a domestic flight the next morning. It was a perfect location, as it was right next door to the shopping centre to get some food and snacks for the kids. It was clean and comfortable, and the rooms were large!

Reviewed December 18, 2017

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Dear Liza, Thank you for your stay at our hotel and for your good ranking. We are delighted that you enjoyed the new refurbished rooms . It would be great if we had the chance in the future to welcome you again soon. Sincerely Michael Thumerer / Front Office

Responded January 02, 2018
Best Western Hotel Frankfurt Airport Neu-Isenburg
7.6
Very good
Paul from United States
Solo traveler
Standard Single
Stayed 1 night in November 2018

Watch out for certain issues”

1. The hotel had insufficient parking. 2. The wifi was really slow, borderline usable.

Reviewed December 03, 2018

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Dear Sir, thank you for your stay and that you have taken the time to give us a review. First i have to apologize for the impressions you got during your stay. If the hotel is full it can be happen that the mentioned points are limited. We always work on our performance, and will be discussed in our next meeting to improve our service. For next year we planning some more parking slots, so it should be easier to get a parkingplace during the stay in our hotel. Thank you again to help us, to make a better service. We would be glad to welcome you soon again. With kind regards Your Best Western Team

Responded December 08, 2018
Best Western Hotel Frankfurt Airport Neu-Isenburg
8.0
Excellent
Ang from Singapore
Couple
Double Standard
Stayed 1 night in September 2016

Very nice room! Love it”

This room is beautiful and spacious. Totally love it. Would go back again.

Reviewed March 29, 2017

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Dear Ang, thank you for your stay and your ranking. It would be great if we had the chance in the future to welcome you again soon. Sincerely Michael Thumerer / Front Office

Responded June 03, 2017
Best Western Hotel Frankfurt Airport Neu-Isenburg
5.2
Bodo from Germany
Couple
Double Standard
Stayed 3 nights in April 2017

Above average”

Rooms big and good but the housekeeping service was not doing his job. Toilet and shower was dirty on arrival and the cigatet butts from the previous guest where still on the terrace floor and was not take care of for the entire stay. A penetrant and constant smell of sewage in the ground floor and reception, breakfast was disappointing due to constant out of stock issues Even after complaining to the service staff it took ages to get the items. No one from the resection was answering the phone on several attempts more called back so we gave up asking for an ironing board. The elevators where a disaster as it took ages up to 15 minutes for them to arrive and the stair case looked unsaved and needs immediate repairs.

Reviewed May 01, 2017

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Dear Bodo, Thank you very much for your stay at our hotel and for your comment. They are very important for us and will enable us to improve our service in the future. We have discussed your points in our management meeting to enhance the areas which has been mentioned. We would be glad to welcome you again in the future. With Kind regards Michael Thumerer Front Office

Responded June 03, 2017
Best Western Hotel Frankfurt Airport Neu-Isenburg
5.2
Mohamed from Germany
Family with young children
Stayed 1 night in April 2017

Doesn't look like in the picture”

The hotel is actually much older than that of the pictures. Rooms are big, but much less shiny than the pictures.

Reviewed May 02, 2017

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Dear Mohamed, Thank you for your stay at our hotel and for your comment . Your comments are very important to us and will enable us to improve our service in the future . We apologize for any inconvenience you may have during your stay. It would be great if we had the chance in the future to welcome you again soon. Sincerely Michael Thumerer / Front Office

Responded June 03, 2017
Best Western Hotel Frankfurt Airport Neu-Isenburg
6.4
Good
Mohamed from Germany
Family with young children
Stayed 1 night in April 2017

Older than expected”

The picture aren't truly representative. The rooms are large, but much older than what's shown in the pictures.

Reviewed May 05, 2017

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Dear guest, Thank you for your stay at our hotel and for your comment . Your comments are very important to us and will enable us to improve our service in the future . We apologize for any inconvenience you may have during your stay. All rooms has been renovated last year, so the appearance cant be that old. It would be great if we had the chance in the future to welcome you again soon. Sincerely Michael Thumerer / Front Office

Responded June 03, 2017
Best Western Hotel Frankfurt Airport Neu-Isenburg
9.2
Exceptional
S from India
Family with young children
Double Standard
Stayed 2 nights in June 2018

Exceptional”

Nice. Comfortable hote

Reviewed June 13, 2018

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Dear guest, Thank you for your stay and your comments. We are glad that you enjoyed our hotel and the service. It would be nice to welcome you soon again in our hotel. With kind regards Michael Thumerer Front Office

Responded July 02, 2018
Best Western Hotel Frankfurt Airport Neu-Isenburg
6.4
Good
Peter from Germany
Business traveler
Stayed 4 nights in June 2016

Fair Rate for good Room”

Fair Rate for good Room

Reviewed September 07, 2016

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Dear Peter, Thank you for your stay at our hotel and for your good ranking. We are delighted that you enjoyed the new refurbished rooms . It would be great if we had the chance in the future to welcome you again soon. Sincerely Michael Thumerer / Front Office

Responded June 03, 2017
Best Western Hotel Frankfurt Airport Neu-Isenburg
5.2
Abdus from United Kingdom
Business traveler
Double Superior
Stayed 4 nights in October 2017

not value for money”

no room service, very basic breakfast, not near frankfrut city

Reviewed November 01, 2017

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Dear Abdus, Thank you for your stay at our hotel and for your comment. Your comments are very important to us and will enable us to improve our service in the future . We apologize for any inconvenience you may have during your stay.The housekeeping team was trained again with regard to your complaint to initiate an immediate improvement. It would be great if we had the chance in the future to welcome you again soon. Sincerely Michael Thumerer / Front Office

Responded November 10, 2017
Best Western Hotel Frankfurt Airport Neu-Isenburg
4.0
Ryong from United States
Solo traveler
Standard Single
Stayed 1 night in October 2018

Location is not good enough for travelers ”

Have to use taxi every time cost a lot.

Reviewed October 12, 2018

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Dear Ryong, Thank you for your stay and your comments. Our hotel can be reached from Frankfurt with several public bus connections. Even a tram, and a subway is in walkingdistance. The reception, helps with pleasure to assist our guests to use them. Please contact us the next time. With kind regards Michael Thumerer Front Office

Responded October 22, 2018
Best Western Hotel Frankfurt Airport Neu-Isenburg
9.2
Exceptional
LUIS from Spain
Group
Twin/Double Room
Stayed 3 nights in October 2022

Bastante alejado del centro de Frankfurt”

A 30 minutos lejos del centro de Frankfurt pero hemos elejido este hotel por el precio. El desayuno fue variado y la habitacion limpia, grande y comoda. Contentos al final con nuestra eleccion.

Reviewed October 23, 2022

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9.6
Exceptional
Brigitte from Germany
Business traveler
Double Standard
Stayed 1 night in January 2017

buen hotel”

Es un buen hotel cerca del aeropuerto de Frankfurt. Está hubicado al lado de un gran centre comercial y en una zona tranquila. El unico problema es que no dispone de shuttle bus desde/hacia el aeropuerto. Si se contrata transporte con el hotel vale unos 25 Euros, con taxi unos 32 Euros.

Reviewed January 23, 2017

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Dear Brigitte, Thank you for your stay at our hotel and for your good ranking. We are delighted that you enjoyed the new refurbished rooms . It would be great if we had the chance in the future to welcome you again soon. Sincerely Michael Thumerer / Front Office

Responded June 03, 2017
Best Western Hotel Frankfurt Airport Neu-Isenburg
8.4
Excellent
Irene from Argentina
Group
Stayed 1 night in September 2016

Hotel recomendable.”

La única observación que debo hacer notar es la ausencia de frigobar en las habitaciones. Asimismo, cuando se trata de turistas originarios de latinoamérica, sería conveniente que el personal de recepción tuviera nociones del idioma español. Lo recomendaré a mis familiares y amigos.

Reviewed September 18, 2016

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Dear Irene, Thank you for your stay at our hotel and for your good ranking. We are delighted that you enjoyed the new refurbished rooms . It would be great if we had the chance in the future to welcome you again soon. Sincerely Michael Thumerer / Front Office

Responded June 03, 2017
Best Western Hotel Frankfurt Airport Neu-Isenburg
9.2
Exceptional
Andreas from Germany
Family with teens
Double Standard
Stayed 1 night in July 2022

Kurzer aber angenehmer Aufenthalt ”

Eine Nacht vor einem Flug von Frankfurt geblieben. Sehr saubere Zimmer, nettes Personal und gutes Frühstück. Gerne wieder

Reviewed July 17, 2022

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Sehr geehrter Andreas, vielen Dank für die tolle Bewertung. Es freut uns sehr das es Ihnen so gut bei uns gefallen hat und wir Ihnen einen angenehmen Aufenthalt ermöglichen konnten. Wir freuen uns auf Ihre nächste Buchung. Ihr Best Western Team Neu Isenburg

Responded August 07, 2022
Best Western Hotel Frankfurt Airport Neu-Isenburg
4.0
Hans from Thailand
Couple
Twin/Double Room
Stayed 7 nights in June 2022

Hotelzimmer ohne Ablagen für kleine Sachen und die Koffer müssen auf dem Boden aus und eingepackt werden. ”

Für das Hotel mit 21 Stockwerken stand nur 1 Fahrstuhl für die Gäste und das Reinigungspersonal zur Verfügung, weil die anderen 2 kaputt waren. Das an 5 von 7 Tagen. Dieses Hotel kann ich nicht empfehlen.

Reviewed June 15, 2022

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Sehr geehrter Gast, Danke für Ihre Bewertung. Wir entschuldigen uns für die Verzögerung durch die Aufzüge, leider hatten wir zu diesem Zeitpunkt technische Probleme mit der Anlage. Das tut uns leid. Wir freuen uns auf Ihren nächsten Aufenthalt. Ihr Best Western Hotel Neu Isenburg

Responded July 13, 2022
Best Western Hotel Frankfurt Airport Neu-Isenburg
8.8
Excellent
Swetlana from Germany
Couple
Double Standard
Stayed 5 nights in April 2022

Freundliches Hotel”

Sehr freundliche zuvorkommende Mitarbeiter. Grosse Zummer mit Balkon. Genug Schränke und Spiegel. Die Möbel ist zwar alt, aber ok. Die Betten sind sehr bequem. Unten ist Einkaufszentrum.

Reviewed May 02, 2022

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Sehr geehrter Gast - vielen Dank für Ihr tolles Feedback. Es freut uns sehr das Sie bei uns so gut betreut worden sind. Wir freuen uns auf Ihre nächste Buchung - Ihr Best Western Team

Responded May 06, 2022
Best Western Hotel Frankfurt Airport Neu-Isenburg
9.2
Exceptional
Horst from Switzerland
Couple
Twin/Double Room
Stayed 1 night in December 2021

Exceptional”

Alles bestens. Wäre aber toll, wenn man auf der Webseite vermerken würde, dass der Parkplatz Gebührenpflichtig ist und war der kostet.

Reviewed December 21, 2021

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12
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