Recent customer comments

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Good



based on 3234 reviews
  • Cleanliness 7.2
  • Facilities 6.2
  • Location 7.3
  • Room Comfort/Standard 6.5
  • Service 7.0
  • Value for money 7.1
  • Food/Dining 6.1
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Brendan from United Kingdom
Family with teens
Superior Mountain View Room
Stayed 4 nights in December 2015
Short stay
Convenient, clean, quite good value
Rooms quite small, no wardrobe , not a four star hotel
Reviewed December 23, 2015

comgrit from Thailand
Family with young children
Superior Mountain View Room
Stayed 3 nights in December 2015
Good location and local food
location food cleaner
Very good location only few minutes walk to mtr Sai Ying Pun and a lot of local food,fruit ,McDonald's and 7-11 near the hotel
Reviewed December 23, 2015

YE from China
Group
Deluxe Harbour View Room
Stayed 2 nights in December 2015
Amazing
Scenery
It's amazing and fantastic journey during my visit. The worst point of this hotel is the room so small even if the view from inside to outside is so beautiful.
Reviewed December 22, 2015

Yiheng from Singapore
Family with young children
Superior Mountain View Room
Stayed 1 night in December 2015
Value for money
1)Efficient 2) efficient 3) but not the lifts
So so
Reviewed December 21, 2015

Thomy from Indonesia
Couple
Superior Mountain View Room
Stayed 2 nights in December 2015
I think the room is way to dark, need more lights
1,location near from mrt,the hotel very clean, many restaurants outside hotel
The room very dark because of the lights and the room little bit small
Reviewed December 21, 2015

Phatsawat from Thailand
Group
Deluxe Harbour View Room
Stayed 3 nights in December 2015
Good location
Location,Clean
We booked deluxe double room seaview quite disappoint with sizing of room coz it quite small,no wardrobe just a hook on the wall. sink is outside bathroom .There are 3 lift for guest but very slow waiting quite long time especially in the morning. Good location just 5 minute walk to MTR , Fair breakfast I stayed there for 3 night they serve same breakfast everyday!! anyway clean room sleep well.
Reviewed December 20, 2015

chan from Hong Kong
Couple
Superior Mountain View Room
Stayed 1 night in December 2015
Cheap price
Transport, Food, Location
room is very small and the hair dryer really bad, please improve
Reviewed December 18, 2015

chan from Hong Kong
Couple
Superior Mountain View Room
Stayed 1 night in December 2015
near MTR, close to Central
Cheap, Convenient, Fast to MTR
but the hair dryer sucks
Reviewed December 18, 2015

Lim from Malaysia
Group
Deluxe Harbour View Room
Stayed 1 night in December 2015
Satisfied stay in HK
Cleanliness of room, friendly staffs, location to MTR station
My one-night stay is awesome. It is near to MTR station, quite convenient. There is a McD near to the hotel. Many restaurants nearby too. The room is clean and comfort, though is small, for me, it's worthy. Recommended.
Reviewed December 17, 2015

Yiheng from Singapore
Family with young children
Deluxe Harbour View Room
Stayed 2 nights in December 2015
Best western hotel (Sai Ying Pun) review
The 3 best things are 1. Staff friendliness n attentiveness 2. Speed of room cleaning 3. Location to dried seafood shops
This hotel is very efficient in its room area. It's standard rooms are good for business travelers but not ideal for families with kids. The lack of lifts also creates long waiting times during peak. Nonetheless, it is a cost efficient economical choice for travelers that spend only sleeping hours at the hotel
Reviewed December 17, 2015


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