Recent customer comments

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Good



based on 3231 reviews
  • Cleanliness 7.2
  • Facilities 6.2
  • Location 7.3
  • Room Comfort/Standard 6.5
  • Service 7.0
  • Value for money 7.1
  • Food/Dining 6.1
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Lam from Singapore
Couple
Deluxe Harbour View Room
Stayed 4 nights in August 2015
Good Hotel
Loaction, Clean and Nice Seaview
Near MRT, clean and nice seaview. Overall is a good hotel and will stay again.
Reviewed August 24, 2015
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Yan from China
Solo traveler
Superior Mountain View Room
Stayed 3 nights in August 2015
crowded
mtr statiion
Reviewed August 23, 2015
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Andrew from Australia
Couple
Superior Mountain View Room
Stayed 4 nights in March 2015
Super small rooms, tacky horrible looking place
Location, leaving,
Small rooms are great if you are a mouse, decor in most parts of the hotel absolutely awful and check out was a nightmare...when did everything prepaid result in making it so hard to depart?
Reviewed August 19, 2015
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Dany from France
Couple
Superior Mountain View Room
Stayed 10 nights in August 2015
Dissapointed
They checked on a daily basis that everything was OK but there weren't follow-up
Three of us arrived after midnight with our suitcases and a baby trolley, the hotel refused to help us with our belongings. During our stay (9 nights), we experienced electricity shortage many times and when checking out, our deposit wasn't immediately refunded (even though the room was checked and cleared!). We are not mentioning the room size (tiny) as it's quite common in Hong Kong.
Reviewed August 18, 2015
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OSAMI from Japan
Business traveler
Superior Mountain View Room
Stayed one night in August 2015
Hospitarity
Staff service
Reviewed August 17, 2015
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Sau from Macau
Couple
Deluxe Harbour View Room
Stayed 3 nights in August 2015
Small room
Small room small lift pool opening hrs are too short
Reviewed August 17, 2015
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Pan from Hong Kong
Couple
Deluxe Harbour View Room
Stayed 6 nights in August 2015
Helpful staff
Nice Staff, Close to MTR , Small Room
The Staff are really helpful and I enjoy my 6 days stays there. However, the bathroom is really too small!
Reviewed August 17, 2015
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Vai from Macau
Couple
Superior Mountain View Room
Stayed 2 nights in June 2015
Nice hotel
Nice
Reviewed August 16, 2015
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Vai from Macau
Couple
Superior Mountain View Room
Stayed one night in August 2015
Nice
Perfect
Reviewed August 16, 2015
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Benny from Philippines
Business traveler
Deluxe Harbour View Room
Stayed 3 nights in August 2015
Tiny rooms
easy to find. Near Mtr. Semi commercial district
weak wifi. Small room. Toilet layout not good
Reviewed August 15, 2015
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