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9 Aug 2022
Tuesday
9 Aug 2022
Tuesday
2 adults
1 room
Best Western Hotel Innes by HappyCulture
Best Western Hotel Innes by HappyCulture
Best Western Hotel Innes by HappyCulture
Best Western Hotel Innes by HappyCulture
Best Western Hotel Innes by HappyCulture
Best Western Hotel Innes by HappyCulture
Best Western Hotel Innes by HappyCulture

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  • Overview
  • Rooms
  • Facilities
  • Reviews
  • Location
  • Policies

8.4

Excellent

1,738 reviews

1,738 reviews

Extremely nice staff who did everything possible to give me a GREAT (and super quiet ) room!!!
frine
January 8, 2020
The free parking was very useful too.
Hannah
May 7, 2019
It has been renovated recently so is modern and fresh, the room was immaculately clean and the staff were all friendly and helpful.
Hannah
May 7, 2019
Can’t recommend enough, especially for a value for money hotel!
Hannah
May 7, 2019
The location is great - the street is quiet at night, but very close to all the action and attractions in Toulouse, and close to the train station.
Hannah
May 7, 2019
See map

8.7

Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
FREE
Walkable places
Marche Cristal

220 m

Le Colonial

280 m

Cinéma ABC

320 m

Chocolatier Criollo Toulouse

330 m

Studies and Heritage Library

380 m

Popular landmarks
Basilique St-Sernin

480 m

Capitole

710 m

Church of Les Jacobins

870 m

Couvent des Jacobins

980 m

Fondation Bemberg

1.2 km

Closest landmarks
Vincent Labrousse

10 m

Pharmacie Peyre

90 m

Club alpin français

160 m

Pharmacie Bayard

170 m

Fitness Park

190 m

See nearby places

Best Western Hotel Innes by HappyCulture

13 Bis Rue Matabiau, Toulouse City Center, Toulouse, France, 31000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Toulouse City Center part of Toulouse, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Basilique St-Sernin. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

160 meters to public transportation

Check-in [24-hour]

Airport transport

480 meters to Basilique St-Sernin

Complimentary WIFi in all rooms

Facilities

Front desk [24-hour]

Transport to airport

Pets allowed

Car park

Game room

Complimentary WIFi in all rooms

Check-in/out [express]

Luggage storage

Value for money8.0
Distance to city center0.10 km
Location rating8.7
Nearest airportToulouse-Blagnac Airport (TLS)
Distance to airport6.2 km

Rooms available at Best Western Hotel Innes by HappyCulture

Room photos and details
Double Classic
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
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Room photos and details
Double - Twin Classic
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 2 single beds
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Room photos and details
Comfort Double Room
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 1 double bed
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Room photos and details
Double Superior
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 double bed
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Quad Room Sea View
...
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    Room photos and details
    Superior Room
    ...
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      Room photos and details
      Apartment 3 room
      ...
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        Room photos and details
        Duplex
        ...
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          Room photos and details
          Standard
          ...
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            Room photos and details
            Room Assigned on Arrival
            ...
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              Frequently asked questions

              What time is check-in and check-out at Best Western Hotel Innes by HappyCulture?

              Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

              How do I get to Best Western Hotel Innes by HappyCulture?

              Best Western Hotel Innes by HappyCulture is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Best Western Hotel Innes by HappyCulture has a car park right on site for maximum convenience. Parking is available for a fee of 10 EUR per day.

              Is breakfast offered at Best Western Hotel Innes by HappyCulture?

              Start your mornings right, with the continental and buffet breakfast options offered at Best Western Hotel Innes by HappyCulture. Adults can enjoy breakfast offered with an additional charge of 14 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

              What is the smoking policy at Best Western Hotel Innes by HappyCulture?

              Best Western Hotel Innes by HappyCulture does not permit smoking in any of its rooms or indoor areas.

              What is the closest train, metro, or bus station to Best Western Hotel Innes by HappyCulture?

              The closest train, metro, or bus station is Jeanne-d'Arc Metro Station, 160 m away from Best Western Hotel Innes by HappyCulture.

              What restaurants are nearby Best Western Hotel Innes by HappyCulture?

              Best Western Hotel Innes by HappyCulture’s neighborhood is Toulouse City Center which includes popular restaurants such as Roulez Papilles, In Bocca Al Lupo and Raymond IV.

              What popular shopping places are close to Best Western Hotel Innes by HappyCulture?

              Located in the Toulouse City Center area, Best Western Hotel Innes by HappyCulture is close to great shopping choices like Marche Cristal, Chocolatier Criollo Toulouse and Cabiron.

              What are popular attractions near Best Western Hotel Innes by HappyCulture?

              Best Western Hotel Innes by HappyCulture’s location in the Toulouse City Center neighborhood makes it close to famous attractions including Basilique St-Sernin, Church of Les Jacobins and Fondation Bemberg.

              What popular natural sightseeing spots are close to Best Western Hotel Innes by HappyCulture?

              Best Western Hotel Innes by HappyCulture is located within Toulouse City Center, which makes it conveniently close to natural sights including Sapin and Magnolia.

              Show more questions
              See map

              Explore the neighborhood

              What people love about Best Western Hotel Innes by HappyCulture

              • 9.2

                Exceptional
                Staff 

                "Extremely nice staff who did everything possible to give me a GREAT (and super quiet ) room!!!"

                frine

                |

                January 8, 2020

              • 9.2

                Exceptional

                "The free parking was very useful too."

                Hannah

                |

                May 7, 2019

              • 9.2

                Exceptional
                Staff 

                "It has been renovated recently so is modern and fresh, the room was immaculately clean and the staff were all friendly and helpful."

                Hannah

                |

                May 7, 2019

              Property ranking|Compared to 681 Toulouse properties
              See all rankings
              Room comfort score
              7.3/10
              Value for money score
              8/10
              Location score
              8.7/10
              Service score
              8.4/10
              Better than
              99
              %
              of Toulouse properties
              Better than
              97
              %
              of Toulouse properties
              Better than
              97
              %
              of Toulouse properties
              Better than
              97
              %
              of Toulouse properties
              Overall rating:

              8.4

              Excellent
              1,738 reviews
              Cleanliness
              8.3
              Facilities
              7.3
              Location
              8.7
              Read all reviews >
              More about Best Western Hotel Innes by HappyCulture

              More about Best Western Hotel Innes by HappyCulture

              Best Western Hotel Innes by HappyCulture

              Whatever your reason for visiting Toulouse, Best Western Hotel Innes by HappyCulture is the perfect venue for an exhilarating and exciting break away.
              Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Best Western Hotel Innes by HappyCulture. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Parking is provided free of charge for guests.
              You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Best Western Hotel Innes by HappyCulture. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
              The hotel is entirely non-smoking.
              Rooms at Best Western Hotel Innes by HappyCulture are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a coffee or tea maker and bottled water are available in some select rooms.
              You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


              Dining and things to do

              Wake up with no worries at Best Western Hotel Innes by HappyCulture, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Once there, be sure to check out bar for some in-house nighttime fun. If you like to eat in the privacy of your room, Best Western Hotel Innes by HappyCulture can arrange to have groceries delivered to your doorstep.
              Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Best Western Hotel Innes by HappyCulture has a range of activities that will meet your needs. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


              Around the property

              While in Toulouse, take some time to venture outside of Best Western Hotel Innes by HappyCulture. Tourists travel from around the world to see Capitole, which is an easy visit just 700 m away. You're sure to want to visit Fondation Bemberg located 1.1 km away, among the most sought-after photographs for anyone visiting Toulouse.


              Reasons to stay here

              Spend less here on rooms than you would at 98% of other accommodations in the city.
              Verified reviews for this hotel's food and dining options score it better than 99% of accommodations in the city.
              This accommodation beats more than 98% of competition in the city on room comfort.

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              Amenities and facilities
              Very good
              Facilities

              7.3

              Languages spoken

              • English
              • French
              • Spanish

              Internet access

              • Complimentary WIFi in all rooms
              • Internet [LAN]
              • Internet services
              • Wi-Fi [portable rental]
              • Wi-Fi in public areas

              Things to do, ways to relax

              • Game room
              • Ticket services

              Cleanliness and safety

              • Anti-viral cleaning products
              • Body thermometer
              • Breakfast in room
              • Breakfast takeaway service
              • Cashless payment service
              • First aid kit
              • Free face masks
              • Guest rooms seal after sanitization
              • Hand sanitizer
              • Hot water linen and laundry washing
              • Individually-wrapped food options
              • Physical distancing of at least 1 meter
              • Protective screens in common areas
              • Room sanitization opt-out available
              • Rooms sanitized between stays
              • Safe dining setup
              • Sanitized kitchen and tableware items
              • Shared stationery removed
              • Staff trained in safety protocol
              • Temperature check for guests and staff

              Dining, drinking, and snacking

              • Alternative meal arrangement
              • Bar
              • Coffee shop
              • Grocery delivery
              • Room service [24-hour]
              • Vending machine

              Services and conveniences

              • Air conditioning in public area
              • Concierge
              • Contactless check-in/out
              • Daily cleaning
              • Dry cleaning
              • Elevator
              • Gift/souvenir shop
              • Heating in public area
              • Laundry service
              • Luggage storage
              • Safety deposit boxes
              • Smoke-free property
              • Smoking area

              Access

              • CCTV in common areas
              • Check-in/out [express]
              • Check-in [24-hour]
              • Fire extinguisher
              • Front desk [24-hour]
              • Non-smoking rooms
              • Pets allowed
              • Safety/security feature
              • Smoke alarms
              • Soundproof rooms

              Getting around

              • Car park [free of charge]
              • Car park [nearby]
              • Car park [on-site]
              • Parking [paid]
              • Transport to airport

              Available in all rooms

              • A/C
              • Alarm clock
              • Bathtub
              • Blackout curtains
              • Coffee/tea machine
              • Complimentary drinking water
              • Daily cleaning
              • Desk
              • Free welcome drink
              • Hair dryer
              • Heating
              • Iron and ironing board
              • Lock box in room
              • Non-smoking
              • Phone
              • Private bathroom
              • Satellite/cable channels
              • Shower
              • Soundproofing
              • Toiletries
              • Towels
              • Umbrella
              • Wake up call
              • Wi-Fi [complimentary]
              Food and dining
              Breakfast options
              • Continental
              Location
              13 Bis Rue Matabiau, Toulouse City Center, Toulouse, France, 31000
              Excellent
              Location

              8.7

              Airports

              • Toulouse-Blagnac Airport (TLS)
                6.2 km
              • Le Sequestre Airport (LBI)
                63.6 km

              Public transportation

              • Jeanne-d'Arc Metro Station
                170 m
              • Jean-Jaurès Metro Station
                550 m

              Hospital or clinic

              • Vincent Labrousse
                10 m

              Convenience store

              • SPAR
                650 m

              Cash withdrawal

              • ATM
                80 m
              What's nearby

              Popular landmarks

              • Basilique St-Sernin
                480 m
              • Capitole
                710 m
              • Church of Les Jacobins
                870 m
              • Couvent des Jacobins
                980 m
              • Fondation Bemberg
                1.2 km
              • Quai de la Daurade
                1.2 km
              • Garonne
                1.3 km
              • Pont Neuf
                1.3 km
              • Cité de l'espace
                4.3 km

              Nearby landmarks

              • Vincent Labrousse
                10 m
              • Pharmacie Peyre
                90 m
              • Club alpin français
                160 m
              • Pharmacie Bayard
                170 m
              • Jeanne-d'Arc Metro Station
                170 m
              • Fitness Park
                190 m
              • Marche Cristal
                220 m
              • Le Colonial
                280 m
              • Pharmacie des Pyrénées
                300 m
              • Cinéma ABC
                320 m
              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Property policies
              Children and extra beds

              Extra beds vary by room. Please check each room's capacity for details.

              All children are welcome.

              Children 0-2 year(s)
              Stay for free if using existing bedding.
              If you need an extra bed, it will incur an additional charge.
              Guests 3 years and older are considered as adults
              Must use an extra bed which will incur an additional charge.
              Others
              • When booking 6 or more rooms, special policies may apply.
              Some helpful facts

              Check-in/Check-out

              • Check-in from: 15:00
              • Check-out until: 12:00

              Getting around

              • Distance from city center: 0.10 km
              • Travel time to airport (minutes): 30

              Extras

              • Breakfast charge (unless included in room price): 14 EUR

              The property

              • Non-smoking rooms/floors: yes
              • Number of bars/lounges: 1
              • Number of floors: 7
              • Number of rooms : 43
              • Room voltage: 220
              • Year property opened: 1986
              • Most recent renovation: 2018

              Parking

              • Daily parking fee: 10 EUR
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              Best Western Hotel Innes by HappyCulture
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              Reviews of Best Western Hotel Innes by HappyCulture from real guests

              Provided by verified guests of Agoda
              8.0
              /
              10
              Excellent
              From 22 reviews
              Cleanliness8.3
              Facilities7.3
              Location8.7
              Room comfort and quality7.3
              Service8.4
              Value for money8.0
              High score for Toulouse
              Rating
              9+ Exceptional (2)
              8-9 Excellent (2)
              7-8 Very Good (3)
              6-7 Good (1)
              <6 Below Expectation (1)
              Time of the year
              Mar - May (3)
              Jun - Aug (0)
              Sep - Nov (4)
              Dec - Feb (2)
              All guests (22)
              All languages

              Show reviews that mention 

              Showing 9 verified guest comments
              6.8
              Good
              Bridget from South Africa
              Solo traveler
              Room Assigned on Arrival
              Stayed 2 nights in April 2022

              Small, clean, decent location”

              But 4 star? Check in was smooth, it’s clean and neat and modern. But also soulless, in contrast with the vibe the Happy Culture story is trying to sell.

              Reviewed April 30, 2022

              See room deals

              9.2
              Exceptional
              frine from Spain
              Solo traveler
              Stayed 1 night in January 2020

              Passing through town.”

              Extremely nice staff who did everything possible to give me a GREAT (and super quiet ) room!!!

              Reviewed January 08, 2020

              See room deals

              Muchas gracias por tu maravilloso comentario. Esperamos darle la bienvenida nuevamente muy pronto. HappyCulture Team

              Responded February 26, 2020
              Best Western Hotel Innes by HappyCulture
              9.2
              Exceptional
              Hannah from Australia
              Business traveler
              Stayed 1 night in May 2019

              A great hotel! ”

              French hotels have a bad reputation for being small, run down, dirty and shabby - but this hotel was far from that! It has been renovated recently so is modern and fresh, the room was immaculately clean and the staff were all friendly and helpful. They kindly spoke French to me, then when my French skills fell short, they switched to fluent English. The location is great - the street is quiet at night, but very close to all the action and attractions in Toulouse, and close to the train station. The free parking was very useful too. Can’t recommend enough, especially for a value for money hotel!

              Reviewed May 07, 2019

              See room deals

              Thank you very much for this beautiful feedback Hannah ! Our first goal is to satisfying you and make your experience with us very "happy" ! We have welcomed you with pleasure ! See you soon in Nancy, Quentin

              Responded October 28, 2019
              Best Western Hotel Innes by HappyCulture
              8.0
              Excellent
              Moira from United Kingdom
              Couple
              Double Classic
              Stayed 4 nights in January 2018

              Very good”

              The location of the hotel was excellent as it was within walking distance to all the sights in the old town and very accessible public transport round the city and to the airport. All staff were very helpful, friendly and efficient. Breakfast was nice with hot and cold options. The linens and towels

              Reviewed January 24, 2018

              See room deals

              Dear Moira, we are very glad to read you have enjoyed your stay with us ! See you soon in Toulouse ! Best regards, Quentin

              Responded October 28, 2019
              Best Western Hotel Innes by HappyCulture
              5.2
              Daniel from Switzerland
              Group
              Double - Twin Classic
              Stayed 1 night in October 2016

              Not bad”

              Not bad

              Reviewed November 30, 2016

              See room deals

              Dear Daniel, thank you tp share your experience with us. Could you please detail what ou love and didn't love with our hotel ? We will improve our service to satisfaing you. Best regards, Quentin

              Responded October 28, 2019
              Best Western Hotel Innes by HappyCulture
              7.3
              Very good
              Gregg from Canada
              Solo traveler
              Double Classic
              Stayed 1 night in October 2015

              Overnight stay in order to do some site seeing.”

              Location, price, parking available

              Stay was good but rooms are very small, would be difficult to stay for a few days in the room and good for a couple only. Staff was very friendly and they offered an complementary appetizers and wine from 5 to 8 which was very nice. Location is also good, 10 minute walk to center of town or 5 minutes to metro station. I would rate it as a 3 star due to the room size. Rest was good.

              Reviewed October 05, 2015

              See room deals

              Dear Gregg, thank you very much to share your experience with our team in our hotel. We are glad to read you have enjoyed your stay with us. Best regards, Quentin

              Responded October 28, 2019
              Best Western Hotel Innes by HappyCulture
              9.0
              Exceptional
              Alexandre from Germany
              Solo traveler
              Stayed 1 night in October 2010

              Schönes Hotel und freundlicher Service”

              Empfang, Parkingmöglichkeiten

              Schönes Hotel und freundlicher Service sehr freundlicher Empfang, Parkingmöglichkeiten

              Reviewed October 27, 2010

              See room deals

              Vielen Dank für diese sehr gute Bewertung ! Mit freundlichen grüssen, Quentin

              Responded October 28, 2019
              Best Western Hotel Innes by HappyCulture
              8.8
              Excellent
              RONNY from Belgium
              Couple
              Double - Twin Classic
              Stayed 1 night in September 2021

              Leuk hotelletje in het centrum ”

              Wel iets gehorig en vooral een kleine parking voor de rest niets negatief

              Reviewed September 10, 2021

              See room deals

              8.0
              Excellent
              Hiroshi from Japan
              Couple
              Stayed 1 night in May 2012

              スタッフの対応が明るく親切、家庭的な雰囲気。”

              アクセスの良さ、市内観光に便利。

              フロントの若い女性が控えめながら、親切な対応が印象的です。航空機のインターネット・チェックインをお願いしましたら、真剣に取り組んで目的を果たしてくれました。旅先での親切な対応は何事にも代えられない想いです。

              Reviewed June 25, 2012

              See room deals

              この素晴らしいコメントをありがとうございました！ またお会いできるのを楽しみにしています。 Quentin

              Responded October 28, 2019
              Best Western Hotel Innes by HappyCulture
              This is a popular property. Don't miss out!

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