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Best Western Hotel Plaza

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Very good7.3
Based on 12 reviews
Best Western Hotel Plaza
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6.5 Good location
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6.5Location
  • 400 meters to public transportation

  • Bar

  • Laundry service

  • Safety deposit boxes

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Room choices
Two Connecting Double Rooms
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  • 36 m²
  • 2 super king beds
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Triple Room
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  • 18 m²
  • 1 single bed and 1 king bed
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Double Room
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  • 18 m²
  • 1 king bed
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Double (1 Adult)
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  • 18 m²
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Single Room
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  • 18 m²
  • 1 double bed
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Twin Room
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  • 18 m²
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Triple Room
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  • 18 m²
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Double Room
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  • 18 m²
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Twin Hot Deal
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  • 18 m²
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Twin Room
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  • 18 m²
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Nearest essentials

Airports
  • 4.2 kilometers to
  • Naples International Airport (NAP)
  • 22 kilometers to
  • Procida Harbour Airport (ZJJ)
Public transportation
  • 400 meters to
  • Garibaldi Metro Station
  • 500 meters to
  • Piazza Garibaldi Railway Station
Hospital or clinic
  • 500 meters to
  • Cardinale Ascalesi Hospital
Pharmacy
  • 150 meters to
  • Garibaldi Pharmacy
Convenience store
  • 500 meters to
  • Ciro Amodio Mini Market
Cash withdrawal
  • 50 meters to
  • ATM

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Verified guest reviews

Agoda Reviews (12)
Booking.com Reviews (1174)

5.4

Filter by guest type:
  • Cleanliness 8.2
  • Location 6.5
  • Room comfort and quality 8.2
  • Service 7.0
  • Value for money 7.3
Review score
  • Cleanliness 8.0
  • Location 4.0
  • Room comfort and quality 7.5
  • Service 5.5
  • Value for money 5.0
Very good
  • Cleanliness 8.0
  • Location 7.0
  • Room comfort and quality 8.3
  • Service 7.3
  • Value for money 8.0
Exceptional
  • Cleanliness 9.0
  • Location 10.0
  • Room comfort and quality 9.0
  • Service 9.0
  • Value for money 10.0
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Room type
  • Twin Room
  • Double Room
  • Triple Room
  • Double (1 Adult)

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5.3
Patrick from United States
Business traveler
Double (1 Adult)
Stayed 4 nights in October 2013
I expected more for the nightly price. ”
Very quiet, bed, close to transportation.
I will say the stay was ok. Internet kept dropping and you had to go to the front desk to get a new password. Customer Service was poor at best. The shower was extremely small. Very little to do at the hotel because nothing was advertised. I did not like the no friends allowed in the room to pick up / drop off shopping bags or backpacks unless they stayed in the hotel.
Reviewed November 09, 2013
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5.0
Joseph from United States
Business traveler
Double (1 Adult)
Stayed 2 nights in November 2013
Terrible customer service.”
Quite
Rude attendence. Terrible customer service. Not very helpful. Hotel rules did not make sense.
Reviewed November 06, 2013
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7.7
Jacqui from Australia
Couple
Double Room
Stayed 2 nights in September 2013
walking distance to train station”
breakfast, wifi, quiet room
Good hotel for the price, located close to train station.
Reviewed September 09, 2013
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6.7
Scott from United Kingdom
Business traveler
Double Room
Stayed 1 night in August 2013
Really sincerly nice staff but dated room”
Staff, Internet and easy access to cities attractions
Reviewed August 10, 2013
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5.7
Somwang from Thailand
Couple
Stayed 1 night in June 2013
Close to train, other than that below average”
close to train station, lively albeit rough neighbourhood
Hotel/room - pretty average for the price, quite small and old furniture. It was clean to an acceptable standard. Location - 5mins walk to Napoli Centrale (main train station) so good if arriving/departing by train as we were. The neighbourhood at the front of hotel is pretty rough and dirty looking, a crazy sort of mix of ethnic groups and locals,. Saying that, i had a long walk around the streets in the afternoon, and had no dramas at all. And in the early evening my wife and i had a drink at a bar and then dinner at a small restaurant again with no issues. The area has a full-on high energy vibe to it I thought, pretty interesting to watch. Wouldn't advise a late night drunken street walk tho. Staff - We stayed at 4 hotels in Italy (and many others throughout Europe) and this was probably the worst staff we came across - bone lazy and distracted, not downright rude but just smug and slightly condescending. Being part of a chain (best western) you usually get a bit better than that. Breakfast - Was pretty good, up on the rooftop. Overall - Pretty average or below, I think you could do better. Cant comment on the overall hotel scene in Naples but have read a few discouraging comments.
Reviewed July 06, 2013
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8.0
YANN from France
Couple
Double Room
Stayed 6 nights in June 2013
A very clean comfortable central hotel”
clean and comfortable hotel - well situated near all transportation ( train or bus ) easy access to the airport - fiendly staff
We stayed for 6 nights at this hotel and were very satisfied. This hotel is of very good standard , perfectly clean with a friendly welcome. The neighbourhood near the main train station is dirty with a lot emigrant loitering in the streets but we had no security problems whatsoever. It was a very pleasant stay and i have no complaints regarding this hotel.
Reviewed June 18, 2013
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7.7
Marc from France
Couple
Stayed 4 nights in May 2013
Au coeur de ville et des transports”
Proximité des transports (trains, métro, bus); bonne insonorisation des chambres; accueil attentif
Reviewed May 11, 2013
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6.3
Jeannette from Germany
Couple
Double Room
Stayed 1 night in September 2013
hässliche Stadt, hübsches Zimmer”
Zimmer mit Dachterasse, sehr schönes sehr großes Zimmer mit viel Komfort für kleinen Preis
Zimmer von Größe und Design sehr gut, aber leider nicht sehr sauber, Dachterasse war riesig mit gutem Blick über die umliegenden Häuser, leider ist Stadt so dreckig, dass einem der Ausblick nicht viel bringt, Umgebung sehr düster, wir trauten uns nachts kaum auf die Strasse, was sonst gar nicht unsere Art ist, fanden kein gutes Restaurant zum Essen in der Umgebung, Personal etwas kühl, Frühstück leider grottenschlecht
Reviewed October 08, 2013
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7.0
Rico from Germany
Business traveler
Stayed 1 night in November 2012
Viersterne auf schlechtem Niveau”
Nettes Frühstück
Finstere Gegend mit Müllplatz direkt vor dem Haupteingang . Morgens wird dann der Müll von Afrikanischen Emigranten durchwühlt, sehr lecker. Hotelzimmer recht klein und die Badewanne ca 80 cm groß.
Reviewed November 30, 2012
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10.0
Sunanta from Thailand
Group
Triple Room
Stayed 3 nights in April 2012
ทำเลใกล้สถานีรถไฟ แต่น่ากลัวมาก”
ใกล้สถานี
เป็นเมืองที่น่ากลัวมาก แต่น่ามาเที่ยว น่าจะเลยไปพักที่อีกเมืองเลย Sorronto
Reviewed April 22, 2012
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Best Western Hotel Plaza
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