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Best Western i-City Shah Alam
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Lobby
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7.7 Very good guest rating
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"Good location and comfortable room."

JamaliahMalaysia
Exterior view
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8.0 Very good location
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8.0Location

Best Western i-City Shah Alam

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Very good
Based on 1164 reviewsSee what guests said
7.7
90% would recommend to a friend
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Blackout curtains

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Room choices
Deluxe Room
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  • City view
  • 24 m²/258 ft²
  • 2 single beds or 1 double b...
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Suite Room
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  • Park view
  • 32 m²/344 ft²
  • 1 king bed
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Superior Double or Twin Room
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  • City view
  • 20 m²/215 ft²
  • 2 single beds or 1 double b...
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Twin Deluxe
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  • 20 m²/215 ft²
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Double Or Twin Deluxe
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  • 20 m²/215 ft²
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Double Superior
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  • 20 m²/215 ft²
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Double Deluxe
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  • 20 m²/215 ft²
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Twin Superior
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  • 20 m²/215 ft²
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Double Or Twin Superior
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  • 20 m²/215 ft²
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I-Suite
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    Have a question for Best Western i-City Shah Alam?

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    Verified guest reviews

    Agoda Reviews (1164)
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    Cleanliness7.9
    Facilities7.3
    Location8.0
    Room comfort and quality7.5
    Service7.9
    Value for money7.7
    Provided by verified guests of Agoda
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    Showing 776 verified guest comments
    12345
    8.0
    AZHARI from Malaysia
    Family with young children
    Superior Double or Twin Room
    Stayed 1 night in December 2017
    Best Western in the East.
    Affordable, meet my family's expectations and a very good experience indeed!
    Reviewed December 04, 2017
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    6.8
    I'am from Malaysia
    Couple
    Superior Double or Twin Room
    Stayed 1 night in December 2017
    If you decide to spent one whole day inside I-City then Best Western Hotel is your best choices.
    The room doesn't ready when i check in at 2.30pm. The staff told me to wait around 45 minutes for them to keep their room, but i wait until 4.00pm only get my room.
    Reviewed December 04, 2017
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    7.6
    razali from Malaysia
    Family with young children
    Superior Double or Twin Room
    Stayed 1 night in November 2017
    Good location
    It's a new building more suitable as an office building. Need to refine the main lobby area. The room itself is a OK
    Reviewed December 04, 2017
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    7.6
    Hairul from Malaysia
    Family with young children
    Suite Room
    Stayed 3 nights in November 2017
    Good
    Env is good. Food average
    Reviewed December 02, 2017
    Hi Hairul, Thank you for your review and we glad that you have enjoyed the good environment during your stay with us. Should you don't mind to share with us if there was anything went wrong on the food, feel free to drop me a line. We would like to welcome you again for a better experience. Kind Regards, Anthony Kong General Manager
    Responded December 03, 2017
    Best Western i-City Shah Alam
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    7.2
    Azianti from Malaysia
    Couple
    Superior Double or Twin Room
    Stayed 1 night in November 2017
    Hotel in the I-city
    good location.. clean hotel.. fast check in & check out process.. free parking for guests but need to validate the ticket at the receptionist & and at the machine upon exiting.
    Reviewed December 02, 2017
    Hi Azianti, Thank you for your review ! We are glad that you have enjoyed your overall stay from arrival to departure. Our hotel indeed located in the beautiful i-City for a relaxing and fun stay. Our hotel also do provide complimentary parking for in house guest and need to validate at the autopay machine upon exiting. We would love to see you back again in the near future. Till then, take care ! Kind Regards, Anthony Kong General Manager
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    Best Western i-City Shah Alam
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    8.0
    noor from Malaysia
    Couple
    Superior Double or Twin Room
    Stayed 1 night in November 2017
    Holiday
    Fun holiday
    Reviewed November 30, 2017
    Hi Noor, Thank you for your 8 points rating and review ! We are glad that you have enjoyed a fun holiday with us. We would like to welcome you and your family to Best Western i-City Shah Alam in the near future. Kind Regards, Anthony Kong General Manager
    Responded December 03, 2017
    Best Western i-City Shah Alam
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    10.0
    Nor from Malaysia
    Solo traveler
    Superior Double or Twin Room
    Stayed 1 night in November 2017
    The best hotel in I City
    Pros- Clean room, near i city, helpful staff, complete facilities, easy access to other location Cons- a bit difficult to find at first, this hotel inside i citxm p
    Reviewed November 30, 2017
    Hi Nor, Thank you for your wonderful 10 points review ! It was our great pleasure to have you with us. We are thrilled that you enjoyed your stay from the clean room to the helpful staff. Pertaining to the location of the hotel, we have hotel signage updated on the 3 main entrance of i-City. We would like to see you again in the near future. Kind Regards, Anthony Kong General Manager
    Responded November 30, 2017
    Best Western i-City Shah Alam
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    10.0
    fana from Malaysia
    Business traveler
    Suite Room
    Stayed 1 night in November 2017
    super comfy and clean
    bed so comfortable food - sambal for nasi lemas was so hot 👍👍 staff was so helpful near i-city park for kids just standby money😊
    Reviewed November 29, 2017
    Hi Fana, Thank you for your 10 points review and we are glad that you have enjoyed your overall stay from arrival to departure. I will personally share your lovely note to the team to encourage them more. Hopefully to see you and your family again in the near future. Kind Regards, Anthony Kong General Manager
    Responded November 30, 2017
    Best Western i-City Shah Alam
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    8.8
    Jamaliah from Malaysia
    Family with young children
    Deluxe Room
    Stayed 1 night in October 2017
    Satisfaction stay
    Good location and comfortable room.
    Reviewed November 29, 2017
    Hi Jamaliah, Thank you for your wonderful review! We are glad that you enjoyed your stay with us from the good location to the comfortable room. We would like to see you again in the near future. Till then, take care ! Kind Regards, Anthony Kong General Manager
    Responded November 30, 2017
    Best Western i-City Shah Alam
    Did you find this review helpful?|
    10.0
    mohammad from Malaysia
    Family with young children
    Deluxe Room
    Stayed 1 night in September 2017
    Very very spacious room
    Calm and relax environment. But they dont have extra blanket.
    Reviewed November 28, 2017
    Hi Mohammad, Thank you for your wonderful 10 points rating ! It was our pleasure in hosting your stay. We do have limited extra blanket however it was all taken during your stay. We hope to see you again in the near future. Till then, take care ! Kind Regards, Anthony Kong General Manager
    Responded November 29, 2017
    Best Western i-City Shah Alam
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    Best Western i-City Shah Alam
    |Very good 7.7
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