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Best Western i-City Shah Alam
Suite-1 King Bed, Smoking Room - Guestroom, Best Western i-City Shah Alam in Shah Alam
Exterior view, Best Western i-City Shah Alam in Shah Alam
Lobby, Best Western i-City Shah Alam in Shah Alam
Water park, Best Western i-City Shah Alam in Shah Alam
Garden, Best Western i-City Shah Alam in Shah Alam
Restaurant, Best Western i-City Shah Alam in Shah Alam

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8.4

Excellent

8,493 reviews

8,493 reviews

Location 8.5
Service 8.5
Cleanliness 8.4
Value for money 8.3
Facilities 8.1
Room comfort and quality 7.5
See map

8.5

Excellent

Location rating score

Excellent location - 2.9 kilometers from city center
Exceptional for walking
Parking
FREE
Walkable places
I-Kidz World
160 m
SnoWalk
220 m
I-City
260 m
I-City Waterworld
270 m
I-City Wax Musuem
270 m
Popular landmarks
Wet World Water Park Shah Alam
3.1 km
Shah Alam Lake Garden
3.2 km
Kompleks PKNS Shah Alam
3.6 km
Sultan Salahuddin Abdul Aziz Shah Mosque
4.2 km
Taman Botani Negara Shah Alam
4.4 km
Closest landmarks
weterworld icty
230 m
Klinik Mediveron
450 m
Medina Beauty
470 m
cik ateen azlan
490 m
Pharmacy
500 m
Agoda Preferred

Best Western i-City Shah Alam

A-GF-01, No.6, Persiaran Multimedia, Selangor Golden Triangle., I City, Shah Alam, Malaysia, 40000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the I City part of Shah Alam, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous I-City Wax Musuem. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

260 meters to SnoWalk

Check-in [24-hour]

Airport transfer

Great Breakfast

Great View

Announcements by hotel (1)
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

This property is in high demand!

34 travelers have booked today.

Value for money8.3
Distance to city center7.5 km
Location rating8.5
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport10.1 km

Rooms available at Best Western i-City Shah Alam

Very good
Room comfort & quality

7.5

Suite-1 King Bed, Non-Smoking, In-Room
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
1 King Bed, Deluxe, Non-Smoking, In-Room
...
  • Room size: 24 m²/258 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
1 Queen Bed, Superior Room
...
  • Room size: 19 m²/205 ft²
  • Outdoor view
  • 1 queen bed
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2 Single Beds Superior Room
...
  • Room size: 19 m²/205 ft²
  • Outdoor view
  • 2 single beds
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I-Suite
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
2 Single Beds, Deluxe, Non-Smoking, In-Room
...
  • Room size: 24 m²/258 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 24 m²/258 ft²
  • Smoking allowed
  • 1 king bed or 2 single beds
Enter dates to see prices
Superior Twin Room
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
I-Suite - Free Waterpark Entrance
...
  • Shower
Enter dates to see prices
Suite-1 King Bed, Smoking Room
...
  • Room size: 35 m²/377 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Best Western i-City Shah Alam provide laundry services?

Yes! Best Western i-City Shah Alam includes laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your trip. Please contact the property for more information.

Does Best Western i-City Shah Alam have an option for contactless check-in and check-out?

At Best Western i-City Shah Alam, visitors can take part in contactless check-in and check-out option provided by this property for your ease of use and safety.

What public parks are within range of Best Western i-City Shah Alam?

While residing at Best Western i-City Shah Alam, take joy in your morning or evening stroll at nearby park which include field, Taman Lake Park, and Court.

What are the property's policies for children's bedding at Best Western i-City Shah Alam?

Best Western i-City Shah Alam's policy relating to children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

When was Best Western i-City Shah Alam built?

Best Western i-City Shah Alam was built in 2014.

How long do guests generally stay at Best Western i-City Shah Alam?

Verified past guests that have stayed at Best Western i-City Shah Alam had an average nightly stay of 1 night at this property.

What is the typical rating that past Business travelers' have given to Best Western i-City Shah Alam?

Verified business travelers that have stayed at this property have given Best Western i-City Shah Alam an average rating of 8.1. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with young children have given to Best Western i-City Shah Alam?

Verified families with young children that have stayed at this property have given Best Western i-City Shah Alam an average rating of 8.3. You can look up more thorough customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What well-known shopping destinations are close by Best Western i-City Shah Alam?

Shopping options in Best Western i-City Shah Alam’s I City neighborhood include I-City.

What time is check-in and check-out at Best Western i-City Shah Alam?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated hours may be charged an additional fee.

What people love about Best Western i-City Shah Alam

  • 8.4

    Excellent
    Cleanliness

    "Ample parking, room is clean and hospitality is good"

    Rhamie

    |

    October 13, 2023

  • 10

    Exceptional
    Cleanliness

    "Everything's clean."

    MUHD

    |

    June 10, 2023

  • 10

    Exceptional
    Breakfast

    "Very happy to stay here, hotel, location, food, staff, breakfast all so good."

    marlina

    |

    October 20, 2023

More about Best Western i-City Shah Alam

More about Best Western i-City Shah Alam

Experience Modern Comfort at Best Western i-City Shah Alam

Located in the heart of Shah Alam, Malaysia, Best Western i-City Shah Alam offers a contemporary and comfortable stay for both business and leisure travelers. With its convenient location, this 3.5-star hotel provides easy access to the city's must-see destinations and is just a 60-minute drive from the airport. Built in 2014, Best Western i-City Shah Alam boasts 214 well-appointed rooms that are designed to provide a relaxing and enjoyable stay. Each room is equipped with modern amenities and stylish furnishings, ensuring guests have everything they need for a comfortable stay. The hotel's spacious rooms offer a peaceful retreat from the bustling city, allowing guests to unwind and recharge after a long day of exploring. Check-in at Best Western i-City Shah Alam begins at 2:00 PM, allowing guests to settle in and start their stay without any hassle. The friendly and professional hotel staff are always ready to assist guests with their needs and ensure a smooth check-in process. The hotel's check-out time is until 12:00 PM, giving guests ample time to pack up and prepare for their departure. Best Western i-City Shah Alam is conveniently located just 7.5 kilometers away from the city center, making it an ideal choice for those who want to explore the vibrant attractions and landmarks of Shah Alam. Whether it's visiting the iconic Blue Mosque, exploring the Shah Alam Lake Gardens, or shopping at the nearby i-City Theme Park, guests will find themselves in the midst of all the action. Families traveling with children will appreciate the hotel's child policy, which allows children between the ages of 5 to 12 to stay free of charge. This makes Best Western i-City Shah Alam a great choice for families looking for a comfortable and budget-friendly accommodation option. Experience modern comfort and convenience at Best Western i-City Shah Alam. With its prime location, well-appointed rooms, and excellent amenities, this hotel is the perfect choice for travelers seeking a memorable stay in Shah Alam, Malaysia.

Unwind and Indulge in Exciting Entertainment Facilities at Best Western i-City Shah Alam

Nestled within the lush greenery of its garden oasis, Best Western i-City Shah Alam offers a plethora of entertainment facilities to ensure a delightful stay for its guests. Whether you are seeking relaxation or excitement, this hotel has it all. Lounge by the sparkling outdoor swimming pool, where you can take a refreshing dip or soak up the sun on the comfortable loungers. For those looking to stay active, the hotel also features a well-equipped fitness center where you can work up a sweat and stay in shape during your stay. In addition to these facilities, Best Western i-City Shah Alam boasts a vibrant games room that is perfect for both kids and adults. Challenge your friends or family to a friendly game of pool or table tennis, or try your hand at the various arcade games available. The games room offers a lively atmosphere where you can unwind and bond with your loved ones. With these exceptional entertainment facilities, Best Western i-City Shah Alam guarantees a memorable and enjoyable stay for all guests.

Stay Active at Best Western i-City Shah Alam's Sports Facilities

Best Western i-City Shah Alam in Shah Alam, Malaysia offers an array of sports facilities to keep guests active and entertained throughout their stay. Whether you are a fitness enthusiast or simply looking to have some fun, this hotel has something for everyone. The hotel boasts a state-of-the-art fitness center equipped with modern exercise machines and equipment. Open 24 hours a day, guests can enjoy a workout at their convenience, making it perfect for early morning or late-night exercise sessions. The fitness center offers a range of cardio machines, weightlifting equipment, and free weights, ensuring that guests can maintain their fitness routine during their stay. For those looking for a splash of excitement, the hotel features a thrilling water park. Guests can cool off and have a blast at the water park, which offers a variety of slides, pools, and water attractions. Whether you want to relax by the poolside or take a thrilling ride down the slides, the water park is the perfect place to unwind and have some fun with family and friends. Best of all, both the fitness center and water park are complimentary for hotel guests, allowing them to make the most of their stay without any additional charges. So whether you're looking to break a sweat or make a splash, Best Western i-City Shah Alam has the perfect sports facilities to cater to your needs.

Convenience at Your Fingertips at Best Western i-City Shah Alam

Best Western i-City Shah Alam in Shah Alam, Malaysia, offers a range of convenience facilities that will make your stay truly hassle-free. With 24-hour room service, you can indulge in delicious meals or snacks at any time of the day or night, ensuring that you never have to go hungry. The hotel also provides laundry service, allowing you to have your clothes cleaned and pressed without any inconvenience. Additionally, the availability of room service ensures that you can enjoy a comfortable and relaxing stay without having to leave the comfort of your room. Your safety and security are of utmost importance at Best Western i-City Shah Alam. The hotel offers safety deposit boxes to keep your valuable belongings secure throughout your stay. The friendly and professional concierge is always ready to assist you with any queries or requests you may have, ensuring that your stay is as smooth as possible. Stay connected with the complimentary Wi-Fi in public areas, allowing you to easily stay in touch with loved ones or catch up on work. For guests who prefer smoking, there is a designated smoking area available. Best Western i-City Shah Alam also provides Free Wi-Fi in all rooms, allowing you to stay connected and browse the internet from the comfort of your own room. The hotel offers convenient services such as dry cleaning, express check-in/check-out, and luggage storage, making your stay hassle-free and allowing you to make the most of your time in Shah Alam. Additionally, there is a convenience store on-site, ensuring that you have easy access to any essentials you may need during your stay. The hotel also provides daily housekeeping, ensuring that your room is always clean and tidy. With these convenient facilities, Best Western i-City Shah Alam is the perfect choice for a comfortable and stress-free stay in Shah Alam.

Convenient Transport Facilities at Best Western i-City Shah Alam

At Best Western i-City Shah Alam, we understand the importance of convenient transport options for our guests. Whether you are arriving by air or exploring the city, our hotel offers a range of transport facilities to ensure a hassle-free stay. For those flying in, we provide airport transfer services to and from the hotel. This allows you to start your vacation or business trip on the right foot, without the stress of finding transportation upon arrival. Our friendly and professional staff will be waiting to greet you at the airport and ensure a smooth journey to the hotel. If you're looking to explore the city and its surrounding attractions, our hotel offers tour services to help you make the most of your time in Shah Alam. Whether you want to visit the iconic i-City theme park or explore the vibrant street markets, our knowledgeable guides will ensure you have an unforgettable experience. For guests with their own vehicles, we provide a car park onsite. You can enjoy the convenience of self-parking and rest assured that your vehicle is safe and secure throughout your stay. Additionally, our hotel offers a shuttle service and taxi service, making it easy for you to navigate the city and reach your desired destinations. At Best Western i-City Shah Alam, we prioritize your comfort and convenience. With our range of transport facilities, you can relax and enjoy your stay in Shah Alam without any transportation worries. Book your stay with us today and experience the ease of getting around in this vibrant city.

Indulge in a Culinary Delight at Best Western i-City Shah Alam

At Best Western i-City Shah Alam, dining is an experience to be savored. With a range of dining facilities available, guests are spoilt for choice when it comes to satisfying their culinary cravings. The hotel offers a 24-hour room service, ensuring that guests can enjoy a delicious meal in the comfort of their own room at any time of the day or night. For those who prefer a more formal dining experience, the hotel boasts a restaurant that serves up a delectable array of local and international dishes. The restaurant offers a cozy ambiance and a diverse menu, catering to all taste buds. In addition, the hotel also provides daily housekeeping, ensuring that the dining areas are always clean and inviting. Guests who are looking for a halal dining option will be pleased to know that the hotel has a halal restaurant on-site. This ensures that Muslim guests can enjoy their meals with peace of mind, knowing that the food served is prepared in accordance with Islamic dietary laws. Lastly, the hotel offers a breakfast buffet, allowing guests to start their day on a delicious note with a wide selection of breakfast options to choose from. Whether you prefer a hearty meal or a light bite, the breakfast buffet has something for everyone. With such a diverse range of dining facilities, Best Western i-City Shah Alam is the perfect choice for food enthusiasts and discerning travelers alike.

Comfort and Variety at Best Western i-City Shah Alam

Best Western i-City Shah Alam offers a range of comfortable and well-appointed rooms to suit every traveler's needs. Whether you prefer a spacious suite or a cozy room with a single bed, this hotel has it all. Choose from a selection of room types including the Deluxe with 1 King Bed, the Superior with 1 Queen Bed or 2 Single Beds, and the Suite with 1 King Bed. Each room is thoughtfully designed and offers a relaxing space for you to unwind after a day of exploring the vibrant city of Shah Alam. Booking your stay at Best Western i-City Shah Alam on Agoda ensures that you get the best prices and a hassle-free experience, making your trip even more enjoyable.

Discover the Vibrant City of Shah Alam at Best Western i-City Shah Alam

Located in the heart of Shah Alam, Malaysia, Best Western i-City Shah Alam is the perfect base for exploring the vibrant city. With its convenient location, guests can easily access the city's top attractions, shopping malls, and business districts. One of the highlights of staying at Best Western i-City Shah Alam is its proximity to the famous i-City theme park. Just a stone's throw away from the hotel, this dazzling park offers a wide range of entertainment options for visitors of all ages. From thrilling rides and exciting water attractions to a mesmerizing LED light show, i-City is a must-visit destination for families, couples, and friends. In addition to i-City, guests can also explore the nearby attractions such as Shah Alam Blue Mosque, one of the largest mosques in Southeast Asia, and the picturesque Shah Alam Lake Gardens. For shopping enthusiasts, the hotel is within easy reach of popular shopping malls like AEON Mall Shah Alam and Central i-City Mall, where you can indulge in retail therapy and savor a variety of local and international cuisines. After a day of exploration, guests can retreat to the comfort of their well-appointed rooms at Best Western i-City Shah Alam. The hotel offers modern amenities, including free Wi-Fi, a fitness center, and an outdoor swimming pool, ensuring a relaxing and enjoyable stay. Whether you're traveling for business or leisure, Best Western i-City Shah Alam provides a convenient and comfortable accommodation option in the heart of Shah Alam.

Convenient Transportation Options from the Nearest Airports to Best Western i-City Shah Alam

Located in the vibrant city of Shah Alam, Malaysia, Best Western i-City Shah Alam offers a comfortable and convenient stay for travelers. When it comes to reaching the hotel from the nearest airports, there are several transportation options available. If you arrive at Kuala Lumpur International Airport (KLIA), the most efficient way to reach Best Western i-City Shah Alam is by taxi or private car. The journey takes approximately 45 minutes, depending on traffic conditions. Alternatively, you can also take the KLIA Ekspres train to KL Sentral, and from there, transfer to a taxi or ride-sharing service to reach the hotel. For those arriving at Sultan Abdul Aziz Shah Airport (also known as Subang Airport), the hotel is just a short 20-minute drive away. Taxis and ride-sharing services are readily available at the airport, providing a convenient and hassle-free transportation option. Regardless of which airport you arrive at, Best Western i-City Shah Alam is easily accessible, ensuring a smooth and enjoyable journey for all guests. Upon arrival, you will be greeted by the hotel's warm and welcoming atmosphere, making it the perfect base to explore the attractions and vibrant city life of Shah Alam.

Discover Exciting Attractions near Best Western i-City Shah Alam

Situated in the heart of Shah Alam, Malaysia, Best Western i-City Shah Alam offers easy access to a range of exciting landmarks and attractions. Just a stone's throw away from the hotel, you'll find the I-City Wax Museum, SnoWalk, and I-City Waterworld. Step into the Wax Museum and be captivated by the lifelike wax figures of your favorite celebrities and historical figures. Escape the tropical heat at SnoWalk, an indoor winter wonderland where you can experience snowfall and go ice sliding. For some aquatic fun, head to I-City Waterworld and enjoy thrilling water slides and wave pools. If you're in the mood for some retail therapy, PKNS BizzPOINT is just a short distance from the hotel. This shopping center offers a wide range of local and international brands, making it the perfect place to shop for souvenirs or indulge in some retail therapy. For a taste of local culture, visit cik ateen azlan, a local handicraft store where you can find unique Malaysian crafts and souvenirs. Take a leisurely stroll along the palm tree-lined streets surrounding the hotel and soak in the serene atmosphere. In case of any medical emergencies, Hospital Shah Alam is conveniently located nearby. Additionally, 88 mart and Watson are within walking distance, providing easy access to daily essentials. For more water-based adventures, make a trip to Weterworld Icity, where you can enjoy thrilling water rides and attractions. With its prime location, Best Western i-City Shah Alam offers a plethora of exciting landmarks and attractions to explore during your stay.

Convenient Public Transport Access at Best Western i-City Shah Alam

Located in the vibrant city of Shah Alam, Malaysia, Best Western i-City Shah Alam offers easy access to a range of public transport options, ensuring a seamless and convenient stay for guests. Situated just a short distance away from the hotel is the Padang Jawa Komuter Station, making it a perfect choice for those looking to explore the city and its surrounding areas. The Padang Jawa Komuter Station is part of the KTM Komuter network, providing a reliable and efficient mode of transportation for travelers. With regular train services to various destinations, guests can easily visit popular attractions such as the Sultan Salahuddin Abdul Aziz Mosque, the Shah Alam National Botanical Park, and the i-City Theme Park. Whether you're a leisure traveler or a business guest, the proximity of this station to the hotel ensures that you can effortlessly navigate the city and make the most of your time in Shah Alam. In addition to the Padang Jawa Komuter Station, guests at Best Western i-City Shah Alam can also take advantage of the numerous bus stops located nearby. These bus stops offer connections to different parts of the city, allowing guests to explore Shah Alam at their own pace. Whether you're planning to visit the shopping malls in the city center, experience the local street food scene, or attend business meetings, the convenient public transport options available near the hotel make it easy to get around and discover everything Shah Alam has to offer.

Delicious Dining Options Near Best Western i-City Shah Alam

When it comes to dining options near Best Western i-City Shah Alam, guests are spoilt for choice. Just a short distance away, you'll find a variety of restaurants to satisfy your cravings. Start your day with a hearty breakfast at Pak Li Kopitiam Shah Alam 7, known for its traditional Malaysian breakfast dishes and fragrant coffee. For those seeking a fusion of flavors, Murni Discovery Shah Alam offers a diverse menu of Malaysian and Western dishes. If you're in the mood for a juicy steak, head over to Polperro Steak House Seksyen 7 Shah Alam, where you can indulge in tender cuts cooked to perfection. For a taste of authentic Indonesian cuisine, Restoran Wong Solo @Shah Alam is a must-visit. Their signature grilled chicken and flavorful sambal will leave you wanting more. Craving for some local delights? Nasi Kukus Malaya Ayam Cincang Shah Alam serves up mouthwatering nasi kukus with perfectly seasoned ayam cincang. For a cozy ambiance and a range of Western and Asian dishes, Cafe Eat & Repeat Shah Alam is the place to be. NALE - The Nasi Lemak Company is a popular spot for its fragrant coconut rice and a variety of sambal choices. Located at Central i-City, BBQ Town Restaurant & Hot Pot Town Restaurant offers a unique dining experience with their buffet-style barbecue and hot pot options. If you're in the mood for sushi, head over to Sushi King Central I-City Plaza for a wide selection of fresh and delicious sushi rolls. With such a diverse range of dining options nearby, guests at Best Western i-City Shah Alam are sure to find something to satisfy their taste buds.

Shop 'til you drop in the vibrant city of Shah Alam

Located in the heart of Shah Alam, Best Western i-City Shah Alam is surrounded by a plethora of shopping landmarks, ensuring that shopaholics will have a field day exploring the vibrant city. Just a short distance away from the hotel, guests can indulge in retail therapy at the Central i-City Shopping Centre. With its modern architecture and a wide array of local and international brands, this shopping haven offers a diverse shopping experience. For those seeking a more traditional shopping experience, a visit to the nearby SACC Mall is a must. This popular shopping complex is known for its extensive range of fashion, electronics, and dining options, making it a one-stop destination for all your shopping needs. Whether you're looking for high-end luxury brands or affordable local products, the shopping landmarks surrounding Best Western i-City Shah Alam have something to cater to every taste and budget.

Affordable Luxury at Best Western i-City Shah Alam

Experience the perfect blend of comfort, convenience, and affordability at Best Western i-City Shah Alam. With an average room price of just $52, this hotel offers exceptional value for money compared to the average price of a hotel room in Shah Alam, which is $47. At Best Western i-City Shah Alam, you can expect nothing but the best in terms of quality and service. Each room is elegantly designed and equipped with modern amenities to ensure a comfortable stay. Whether you're traveling for business or leisure, you'll find everything you need right at your fingertips. Not only does Best Western i-City Shah Alam provide excellent value, but it also offers a prime location in the heart of Shah Alam. Situated near i-City, the city's premier shopping and entertainment destination, guests have easy access to a wide range of attractions, restaurants, and nightlife options. So why settle for an average hotel room when you can enjoy affordable luxury at Best Western i-City Shah Alam?

Excellent Service and Clean Rooms

Best Western i-City Shah Alam is highly recommended by its satisfied guests for its excellent service and clean rooms. The staff are described as friendly, helpful, and nice, providing guests with a warm and welcoming atmosphere. The hotel's cleanliness is also praised, with guests mentioning the nice rooms and overall good experience. The breakfast is highlighted as great, offering a variety of delicious options. Guests also appreciate the stunning view from the hotel, adding to the overall positive experience. Whether for business or leisure, Best Western i-City Shah Alam is a top choice for a comfortable and enjoyable stay in Shah Alam, Malaysia.

Exemplary Staff Performance and Prime Location: Best Western i-City Shah Alam

Best Western i-City Shah Alam in Shah Alam, Malaysia, has garnered positive customer ratings across various categories, making it an exceptional choice for travelers seeking a comfortable and convenient stay. With an overall rating of 8.3, this hotel has consistently impressed guests with its outstanding service and dedicated staff performance. The friendly and attentive staff members go above and beyond to ensure that every guest's needs are met, creating a warm and welcoming atmosphere throughout the hotel. One of the standout features of Best Western i-City Shah Alam is its prime location, which has earned it a remarkable rating of 8.5. Situated in the heart of Shah Alam, guests have easy access to a wide range of attractions, shopping centers, and dining options. Whether it's exploring the vibrant city streets or embarking on a cultural adventure, guests will find themselves conveniently located to make the most of their stay. Additionally, the hotel's commitment to cleanliness has been highly praised, with a rating of 8.4. Guests can expect immaculate rooms and well-maintained facilities, ensuring a pleasant and hygienic environment throughout their stay. The hotel's dedication to maintaining high cleanliness standards is evident in every corner, providing guests with peace of mind and a comfortable experience.

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Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Housekeeping

128 mentions

Breakfast

63 mentions

Food & Dining

28 mentions

Car Park

18 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • On-site entertainment
  • Tours
  • Water park
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Bottle of water
  • Breakfast [buffet]
  • Coffee shop
  • Happy hour
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Kids meal
  • Kids safety features
  • Theme park
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Fireplace
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Private entrance
  • Refrigerator
  • Satellite/cable channels
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Halal
Restaurants on site
The View Cafe
  • Cuisine: American, Asian, French
  • Menu: Buffet, A-la-carte

Location

A-GF-01, No.6, Persiaran Multimedia, Selangor Golden Triangle., I City, Shah Alam, Malaysia, 40000
Excellent
Location

8.5

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    10.1 km
  • Kuala Lumpur International Airport (KUL)
    43.5 km 51 min drive
Public transportation
  • Padang Jawa Komuter Station
    1.7 km
Hospital or clinic
  • Klinik Mediveron
    450 m
Shopping
  • Setia City Mall
    5.6 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    560 m

What's nearby

Popular landmarks
  • SnoWalk
    220 m
  • I-City Wax Musuem
    270 m
  • Wet World Water Park Shah Alam
    3.1 km
  • Shah Alam Lake Garden
    3.2 km
  • Kompleks PKNS Shah Alam
    3.6 km
  • Sultan Salahuddin Abdul Aziz Shah Mosque
    4.2 km
  • Taman Botani Negara Shah Alam
    4.4 km
  • Laman Seni Shah Alam
    5.6 km
  • Setia City Mall
    5.6 km
  • Raja Tun Library (Perpustakaan Raja Tun)
    5.9 km
Nearby landmarks
  • I-Kidz World
    160 m
  • SnoWalk
    220 m
  • weterworld icty
    230 m
  • I-City
    260 m
  • I-City Waterworld
    270 m
  • I-City Wax Musuem
    270 m
  • Midlands Convention Centre
    360 m
  • Gulatiz
    410 m
  • OH MY Baby Enterprise
    440 m
  • Muaz
    440 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The minimum age of guests to check in is 21 years if unaccompanied by an adult. Guests who are under 21 years old can be refused to check-in by the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee220 MYR
  • Distance from city center7.5 km
  • Travel time to airport (minutes)60
Extras
  • Breakfast charge (unless included in room price)40 MYR
  • Daily Internet/Wi-Fi fee0 MYR
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges0
  • Number of floors18
  • Number of restaurants1
  • Number of rooms 214
  • Room voltage220
  • Year property opened2014
Parking
  • Daily parking fee0 MYR

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Best Western i-City Shah Alam from real guests

Provided by verified guests of Agoda
8.3
Location8.5
Service8.5
Cleanliness8.4
Value for money8.3
Facilities8.1
Room comfort and quality7.5
High score for Shah Alam
Rating
9+ Exceptional (732)
8-9 Excellent (289)
7-8 Very Good (501)
6-7 Good (181)
<6 Below Expectation (263)
Time of the year
Mar - May (429)
Jun - Aug (415)
Sep - Nov (512)
Dec - Feb (610)

Show reviews that mention 

Showing 1,966 verified guest comments
12345
10.0
Exceptional
siti from Malaysia
Couple
Deluxe - Free Waterpark Entrance
Stayed 1 night in January 2022

Everything was great!!”

Free parking available. The hotel was easy to find, just follow the signs for Best Western i-City. The lobby was comfortable and they provided drinks (cold water with lemon) at the lobby during the day. Check in process was smooth and the receptionist was very friendly and helpful. The room was okay, there’s space for me and husband to perform prayer together, the bed and pillows were not the best but acceptable, hair dryer, toiletries, towel, mineral water, kettle, tea and Nescafé were provided in the room, and there were plenty channels on the tv. The location is the best, walking distance to the central i-City mall, it is inside the i-city theme park area and you can roaming around freely. The dining area is spacious and comfortable, there is outdoor dining area too. There were plenty of choices for the breakfast buffet and the taste was okay. Unlimited free entry to the i-City waterworld upon staying at the hotel. Awesome!!

Reviewed January 03, 2022

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10.0
Exceptional
Nalini from Malaysia
Family with young children
2 Single Beds, Superior Room
Stayed 1 night in April 2023

Best Hotel”

The hotel personnel was really helpful and pleasant, and the rooms were quite clean. There, we had a wonderful time. We will very certainly return.

Reviewed April 28, 2023

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10.0
Exceptional
Michelle from Malaysia
Couple
Superior Room - Free Waterpark Entrance
Stayed 1 night in December 2022

Exceptional”

Check in process took a while. Room is clean but a bit noisy from some exhaust outside the windows. Arrived at 11am+ and straight went to the free water park(download the apps and go to the receptionist to redeem). Water park kinda small but we still had fun despite the rain. Best point of this whole stay is the breakfast! A lot of varieties and taste nice too.

Reviewed December 19, 2022

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10.0
Exceptional
nurul from Malaysia
Couple
1 Queen Bed, Superior Room
Stayed 1 night in September 2021

The Best in Shah Alam”

I came here for a transit/short vacay with my husband, he’s scheduled to return to Sarawak via Subang Airport and this hotel is close enough for that. I was an ex-uitm student and staying here brings back memories of my student years. I couldn’t believe I-city looked like a whole different City compared to back then. Nice view, clean and quiet, well-equipped room. Staff was very friendly and helpful, we had to print some last minute covid test and documents to enter sarawak border and the receptionist help us to print and photocopy. There’s a pc at the lobby in case you need to use the internet to print. Very conveniently located at seksyen 7 where all the eateries and stores are. Shopping malls and giant mall nearby. Really enjoyed my stay and will come again. Especially when i-city is back again in business

Reviewed September 13, 2021

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10.0
Exceptional
Muhammad from Malaysia
Family with teens
Room Shared Bed
Stayed 1 night in September 2022

Very Close To I-City, Clean And Comfortable ”

Rooms are small, but very tidy, clean and well laid out. Bathroom was big. Large vanity mirror, hair dryer available, full toiletries, separated shower and toilet. Water pressure was the best! Iron and board upon request. Mattress was ok, not soft and quite firm. Pillows were very soft. The linens were clean and crisps. Perfect!

Reviewed October 31, 2022

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10.0
Exceptional
Lian from Malaysia
Family with young children
1 King Bed, Deluxe, Non-Smoking, In-Room
Stayed 1 night in April 2023

nice & worth it”

This was my 1st time visit,staff was nice & room very clean...my kids enjoy it & will visit again

Reviewed May 07, 2023

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10.0
Exceptional
Zahidah from Malaysia
Family with young children
Deluxe - Free Waterpark Entrance
Stayed 1 night in May 2022

The best”

Traveling with 2 kids. Room package free breakfast and 2 ticket waterpark. Take 5 minute walking to the waterpark. Checkin only took less then 25min. My room level 17. We got the themepark view with the nice sunset. The cleanliness is good. Breakfast soo good too. So many choices. We satisfied on everything. Thankyou for your friendly staff too. To receptionist, housekeeping and f&b too. We got the best staycation on your service. Thankyou ❤️

Reviewed May 16, 2022

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10.0
Exceptional
Mohd from Malaysia
Family with young children
Superior Room - Free Waterpark Entrance
Stayed 1 night in December 2022

Best hotel for family with children”

All was the best but only aircond at room must maintain at all time cause have dust at the aircond filter.i clean it myself and 1 more have to put bathmate outside room toilet.i give 5 star for this hotel cleanliness,facilities and friendly hotel staff.

Reviewed December 30, 2022

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10.0
Exceptional
NORAINI from Singapore
Family with young children
2 Single Beds, Deluxe, Smoking Room
Stayed 1 night in June 2022

The Best Hotel To Stay”

The place is so convenience to stay. Walking distance to attraction and the best part, the room is super clean. The hotel staffs are so polite and friendly. The check in very smooth. The hotel also provide praying mat as we forgot to bring ours. Overall value for money and we will book again when we are at Selangor again.

Reviewed June 27, 2022

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10.0
Exceptional
NOOR from Malaysia
Couple
Superior Room
Stayed 1 night in October 2022

Fastest check in ”

So far this is the fastest check in so far. Plus, variety of breakfast buffet. Staff are friendly. Room is a little bit smaller compared to others. But, it is clean and tidy. The view is marvelous! Can see sunset from my room. The view at night is lovely. Love it.

Reviewed October 24, 2022

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10.0
Exceptional
nurul from Malaysia
Family with young children
1 King Bed, Deluxe, Non-Smoking, In-Room
Stayed 1 night in October 2020

best hotel ever!”

value for money, walking distance to all icity theme park. as all day pass need to be use within 1 day- its quite convenient has a hotel room to stay as most of the outdoor park only operating at 3 pm above n most after 6pm. in afternoon we check in, n went to water park n rest a while at hotel room awaiting for other park operating. my kids are enjoying the theme park very much - almost 80% children theme park we went with all day pass ( bought at cheapest price rm30+ n 40+) we finish up at 10pm, bought dinner - near to hotel n have a nice sleep at comfort hotel . next day we had dinner ( quite variety - value with money we paid for the hotel room) n went back home 😄. sure will book again!

Reviewed October 11, 2020

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Hi Nurul, We are thrilled when received your delightful review! You have helped us to explain all of it with our hotel facilities surrounding our hotel, that's what we wish to hear from our guest that having an enjoyable journey with us :) See you again, ciao! Best Regards, Anthony Kong General Manager

Responded December 03, 2020
Best Western i-City Shah Alam
10.0
Exceptional
Aida from Malaysia
Group
1 Queen Bed Superior Room
Stayed 1 night in December 2022

Definitely the best hotel to stay!”

The hotel was easy to find and the service during Check-In and Check-out was very smooth! they’re very helpful and friendly!! The car park was FREE and the hotel was very near to the ICT as you can take a walk during night. I choose to stay here for my convocation ceremony, definitely the best choice ever!!

Reviewed December 11, 2022

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10.0
Exceptional
Thinesvaran from Malaysia
Family with teens
1 King Bed, Deluxe, Non-Smoking, In-Room
Stayed 1 night in April 2023

Vacation with family ”

Good hotel to stay with family…very comfortable room, helpful and friendly staff 🙂

Reviewed April 25, 2023

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10.0
Exceptional
MOHAMAD from Malaysia
Family with young children
1 Queen Bed, Superior Room
Stayed 1 night in May 2022

Awesome and spacey stay!”

Staff is very freindly, and the check in/check out process is fast and convenient. The apartment is large and cheerful, and it's situated very near to legoland. There's also games inside, as well as one playground room. If there's any improvement to make, it would be on the water pressure and some of the water heater are not working. Overall, this place is great and I highly recommend this place for everyone. Surely will repeat again 😊

Reviewed May 22, 2022

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10.0
Exceptional
Nurul from Malaysia
Family with young children
2 Single Beds, Deluxe, Smoking Room
Stayed 1 night in May 2022

Best location”

Easy check in & check out. Best location for those who wants to go to waterpark and icity park. Spacious room for my whole family, 2 adults and 2 kids. Cleanliness was great. Toilet also clean. Room was cozy enough to get the good night sleep.

Reviewed May 15, 2022

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10.0
Exceptional
MOHD from Malaysia
Family with young children
Superior Room - Free Waterpark Entrance
Stayed 1 night in February 2022

Good place with many attraction”

Pengalaman yang terbaik. Due to CNY try to public holiday escape with the nearest place. And this place is absolute a good choice. Very near to main attraction, 2 free ticket for waterpark. Many choice and variety of buffet breakfast. Can come again if have any good promotion and package. 👍 For info: You need to install icity superapp to proceed with free voucher ticket for waterpark and make sure that the staff scan the voucher once you finish the check in the the apps. 👍

Reviewed February 04, 2022

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9.6
Exceptional
Ezni from Malaysia
Couple
1 King Bed, Deluxe, Smoking Room
Stayed 2 nights in January 2023

Very good experience”

I absolutely satisfied with this hotel Very close to icity theme park I went to waterpark, snowalk, giant ferris wheel & also digital light walking The breakfast is great too Lots of variation for 3 stars hotel The front office staff was very friendly as well I remember his name (syed azhar) if i'm not mistaken😅 i am satisfied with his servise He was so so so good The hotel cleanliness was amazing The service was superb❤️

Reviewed January 21, 2023

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8.4
Excellent
Muhd from Singapore
Family with young children
Stayed 1 night in September 2018

Awesome location near Amusement Park”

Our 2 nights stay at Best Western i-City Shah Alam were pleasant and enjoyable. Time was well spent. Overall, my family and I had a great time. Im addition, we were also welcomed with wonderful service by the wonderful team from Best Western i-City Shah Alam. My first compliment goes to Jessica(Asst Front Office Manager and Shahril(staff from restaurant at 5th story). Both of them were warm, pleasant and ready with a smile, efficient and proactive. The excellent service they have provided on my first visit at Best Western i city was even better than I expected. Employees like Jessica and Sharil are role models to be emulated by others in the hotel service industry in whole of Malaysia. Well done Jessica and Shahril! For our second day in Best Western I city hotel, our morning breakfast at the Viewcafe at 5th level started with a warm and friendly greeting by Restaurant Captain Mr LECHU. M. He was forthcoming in ensuring the food and beverages were to our satisfaction. Not only he was proactive, he took the initiatives to ensure the breakfast for the whole family was enjoyable. Kudos also to waitress Hidayah for readily taking our orders and serving us well. Such qualities in a hotel service staffs is expected for all hotel service staffs to emulate and learn from. Thank you very much. We do hope in future that Best Western I City Shah Alam can consider upgrading from a 3 Star to a 4 Star hotel. Please give a serious consideration. Rest assured that I will return to this hotel for our next holiday and recommend my relatives and friends to choose as their preferred hotel accommodation in Shah Alam. Many thanks. Have a pleasant and wonderful holiday!!!

Reviewed September 04, 2018

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Dear Muhd, Thank you for the heartfelt advocacy! We are thrilled to know that you enjoyed your stay with us from arrival to departure. Yes, guest satisfaction is our utmost concern and we are grateful that you are in this case. I will definitely share your lovely message to Ms Jessic, our Assistant Front Office Manager, Mr Syahril, our Assistant Outlet Manager, Mr Lechu, our FnB Captain and Ms Hidayah, our Trainee to continue the great work. We have taken note on your suggestion and will surely look into it for star rating upgrade. Thank you again for the positive note and for recommending us to the world. We look forward to welcoming you back, take care :) Kind regards, Anthony Kong General Manager

Responded September 05, 2018
Best Western i-City Shah Alam
9.6
Exceptional
zaidah from Malaysia
Family with young children
Stayed 2 nights in December 2017

love love love! ”

booked thru agoda. cute cozy hotel. staff were great, easy and fast check in (weekday maybe) and fast check out too (saturday). lobby smell nice, healthy cooling refreshment and lollipop were provided! booked two suite rooms. room 1402 perfectly clean, no issue but our other room which is 802 looked like the chambermaid cleanes it halfway as dustbin were full with trash, floor not vacum. On our second day there, informed chambermaid and they vaccum the room. At the lobby there is a kiosk selling pastries and sandwiches with affordable price. Bought them twice during our stay there. But the most cute part was there's a corner where guest with kids could rent a fighting fish to keep them entertain! Rental fee very affordable. On our floor, infront of the lift, apples were provided for guests. I city itself was fun with full of games to play and enjoy. Since the hotel is in the I city itself, we enjoyed our nite walk thru the light garden. So beautiful and romantic. The night scenery fr both of our room facing the theme park, ferris wheel were to die for. love it! Best of all there's a food ctr and food bazaar selling durians just 5minutes away fr the hotel. Our tom yam and fried meals were so delicious. There's also Giant and other food ctrs 7mins walk fr the hotel. Overall we loved our stay at this hotel and shah alam itself. People were so friendly with us. We will definetely return back to this hotel. hopefully next year! Thanks Best Western I City for making our stay enjoyable and memorable! Love you guys!

Reviewed December 30, 2017

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Hi Zaidah, This is the perfect review to read on first week of New Year 2018. What a great way to start our year! Thank you very much for the kind words and for mentioning all the positive things that you experienced during your stay with us from the healthy refreshment drink to the fish corner. Moreover, i love to hear that our staffs made your stay more special and I will ensure that the team also sees your review so that they can see that their hard work does indeed pay off. However, we regret on the room 803 cleanliness issue. We identified and counselled the staff involved to prevent this from happening again. Our team looking forward to welcome you back again for another fun-filling stay in i-City! Kind regards, Anthony Kong General Manager

Responded January 04, 2018
Best Western i-City Shah Alam
10.0
Exceptional
dyang from Malaysia
Group
Stayed 1 night in February 2017

Very good”

I've been so many times stay at this hotel .The hotel is near i-city just walk . highly rcemnded for families who want to go to i-city..room is very clean .room in a good condition, furniture is modern . staff is very friendly and know my face because i've always come to this hotel when i stayed in shah alam.hotel near place that have a lot of restaurants and a lot of famous boutique.i love the view because facing i-city and at the night i can see a beautiful colour of lamp from the i city!! so far best western is the best hotel in Shah Alam

Reviewed April 07, 2017

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Dear dyang First of all, welcome back! Our hotel is indeed located in i-City and within walking distance to the theme park. We are thrilled to know that you had an excellent stay with us from the location to the room and service. We strive to make our guest as comfortable as possible in Best Western i-City Shah Alam. Thank you for recommending us, we look forward to welcoming you back soon! Best regards Azman Hamid Operations Manager

Responded April 12, 2017
Best Western i-City Shah Alam
12345
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