![Swimming pool [outdoor], Best Western Inn of Chandler in Phoenix (AZ)](http://pix10.agoda.net/hotelImages/2293676/0/b9becfd5b4dc9789dbaae4d000d25d63.jpg?ca=9&ce=1&s=1024x768 "Swimming pool [outdoor], Best Western Inn of Chandler in Phoenix (AZ)")
Best Western Inn of Chandler
950 N Arizona Avenue, Chandler, Phoenix (AZ), United States, 85225-6709 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Chandler part of Phoenix (AZ), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Desert Botanical Garden. Hot tub and outdoor pool are among the special facilities that will enhance your stay with on-site convenience.
Highlights
Announcements by hotel (1)
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.Facilities
Car park
Free Wi-Fi in all rooms!
Check-in/out [express]
Breakfast [free]
Hot tub
Safety deposit boxes
Wi-Fi in public areas
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![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/2293676/0/b9becfd5b4dc9789dbaae4d000d25d63.jpg?ca=9&ce=1&s=98x98&ar=1x1)
Comfortable stay near the downtown area”
The hotel was located on the same street as the downtown block, which was perfect for us as we needed to attend a wedding at the San Marcos resort. My wife and I did not want to pay the ridiculous room price at the resort. It was close to where we needed to be, but not close enough to really explore the area on feet. There is a sharp divide between quality of neighborhood where the hotel is located, which seems alright, but driving towards downtown the safety of the area seemed to decline before getting better again. I'm not sure if I'd personally walk to downtown at night, but that's me. Overall, we liked our time here and will be back since we have friends and family in Chandler
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Thank you for your review.
Very clean hotel with a wonderful staff”
Staff was really friendly and the breakfast was absolutely superb. This was a diamond in the rough. We did not expect the hotel to have such nice rooms and breakfast. From the outside the hotel seems outdated, but once we entered the modern lobby our concerns were gone. The rooms were great, very spacious, and clean. Housekeeping women were so friendly.
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Thank you Jerry. We are happy to hear you liked your stay with us. We look forward to seeing you again whenever you're back in Chandler.
Great staff and clean rooms”
The initial experience at this hotel was very poor. I received the wrong room at first. I was explained there was some issue with the room description online, but the manager promptly moved me to the correct room. The room I got was clean, comfortable, and quiet. I would recommend this place to others because of the service.
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Thank you Anthony. We appreciate your positive feedback. We look forward to seeing you again!
Bring earplugs and benedryl”
The hotel was clean and the staff were friendly, helpful and professional. Unfortunately the location of this hotel is on a very busy avenue and right next to a McDonald's drive through and the extreme noise kept me up most nights. Finally I started wearing earplugs and took benedryl to sleep. Not a quality experience because the only reason I had the room was to sleep. Otherwise I was at meetings.
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Hello Christine, Thank you for leaving us a review. We are very sorry about the noise issues you had. We offer guests the chance of moving to a quieter part of our property if a room is available, often at no additional cost even if the room has to be upgraded to a different type. Our south side faces away from the street and it is much quieter. We're glad that at least you had a positive experience with the cleanliness of the room and interaction with the staff. We hope that you will give us another chance.
Yuck”
Pros: Cheap, shower was hot, bed wasn't too bad, staff was really nice. Cons: Neighborhood was scary, room wasn't very clean, loud outside noise. I wouldn't stay here again.
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Hello Charlissa, Thank you for leaving us a review. I already looked over your survey where you mentioned more about the room and the neighborhood. I'm sorry that you were disappointed with your stay. Our carpet is regularly deep cleaned with professional carpet cleaners. We also vacuum all the rooms during routine housekeeping. I will look into your room to see if the carpet needs to be deep cleaned. Routine vacuuming does not always pick up everything, so it's understandable if that was an issue. You also mentioned that the neighborhood was scary, yet there was no reported incident of any safety issues. We are sorry that you didn't feel comfortable with the area. We have 24/7 video monitoring of the property and we have the grounds well-lit. We do our best to make sure that the property is safe. Unfortunately, we can't change the perception of safety. Once again, thank you and we hope that you will reconsider.
Very nice and especially clean”
This room was a surprise. It was quiet, very clean and well kept up.
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Hello Colleen, Thank you for leaving us a review. We are very happy to see that you had a great stay with us. We hope that you will considering staying with us again. We appreciated having you as a guest!
A cockroach was the first thing I saw when I entered the room followed by a strong smell of insec ”
A cockroach was the first thing I saw when I entered the room followed by a strong smell of insecticide. I check my bag before I left to make sure I didn't take any with me. The place isn't that clean in fact it was a little nasty. I'm not going there again
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Hello Zandile, I'm very sorry to hear that you had the experience at our property. That is not what we look forward to hearing about from a guest. We do not use insecticide that is strong scented, so I believe you must have mistaken that for something else. Nonetheless, I'm very sorry that the room was not to your liking. I hope you will reconsider as we are renovating the rooms in the next few months. Thank you.