My compliments to the staff.”

While my stay was short lived. I’m glad I made the decision to stay at best western for my accommodations. Upon arrival with talking to the front desk clerk, to the room keeper, all the way to the maintenance department. They did their part as for as keeping me relaxed and safe. By making sure the place was clean and sanitized. Especially at this time were we are definitely dealing With a major catastrophe in our country. I was please with my stay there and will advise anyone that need a room in the area for business to highly consider this place for a peace of mind to rest. Thank You best western for going beyond your expectations.

Great experience for one night at Dallas”

There was something wrong about my ticket and I could not check in on the day of departure. So I have to postpone my trip for one day just 16 hours before check-in at hotel . The agoda stuff and the Hotel employees are very helpful figuring out solutions for me. I made a new reservation for my new schedule, and they cancelled the original reservation for free. Convenient Pick-up: as a international traveller I do not have a cellphone available at Dallas. Under help of information desk of airport, I used 2 quarters to make a phone call at coin phone machine to the Hotel and they picked me up at the agreed places courtesy van pick-up stops. Warm driver and receptionists. Great restaurant nearby. Walking distance to Walmart Clean room, nice swimming pool and SPA!

First time in Texas”

This hotel is amazing! The rooms were clean, the location is great, and the staff was friendly. They offer a shuttle that will take you to places within a small area, but most importantly it goes to DFW airport. Got a great rate and I had a great time. Highly recommend this hotel!

Great experience for one night at Dallas”

There was something wrong about my ticket and I could not check in on the day of departure. So I have to postpone my trip for one day just 16 hours before check-in at hotel . The agoda stuff and the Hotel employees are very helpful figuring out solutions for me. I made a new reservation for my new schedule, and they cancelled the original reservation for free. Convenient Pick-up: as a international traveller I do not have a cellphone available at Dallas. Under help of information desk of airport, I used 2 quarters to make a phone call at coin phone machine to the Hotel and they picked me up at the agreed places courtesy van pick-up stops. Warm driver and receptionists. Great restaurant nearby. Walking distance to Walmart Clean room, nice swimming pool and SPA!

First time in Texas”

This hotel is amazing! The rooms were clean, the location is great, and the staff was friendly. They offer a shuttle that will take you to places within a small area, but most importantly it goes to DFW airport. Got a great rate and I had a great time. Highly recommend this hotel!

Excellent”

There are several Best Western hotels scattered around the Irving area; make sure you're at the right one!

Unexpected stay”

We were flying from Mexico to Toronto and ended up missing out connection. The next flight we were able to get on was 14 hours later so we decided to leave the airport and find a hotel. They had the lowest prices of any of the "airport" hotels. I called to book in person but the price on agoda was $40 cheaper. I booked on the website and called 30 seconds later and the reservation had already went through and they sent the shuttle driver ASAP. We didn't have a carseat for our toddler so we needed a place with a shuttle to and from the airport which this motel had. It is also located right next to a Wal-mart so we were able to walk over and get some things. Staff was very friendly, especially the shuttle drivers. Perfect place to stay for the situation we were in.

Excellent”

There are several Best Western hotels scattered around the Irving area; make sure you're at the right one!

Unexpected stay”

We were flying from Mexico to Toronto and ended up missing out connection. The next flight we were able to get on was 14 hours later so we decided to leave the airport and find a hotel. They had the lowest prices of any of the "airport" hotels. I called to book in person but the price on agoda was $40 cheaper. I booked on the website and called 30 seconds later and the reservation had already went through and they sent the shuttle driver ASAP. We didn't have a carseat for our toddler so we needed a place with a shuttle to and from the airport which this motel had. It is also located right next to a Wal-mart so we were able to walk over and get some things. Staff was very friendly, especially the shuttle drivers. Perfect place to stay for the situation we were in.

Exceptional”

This Best Western is always very nice. The rooms are spacious and clean. The cable channels are good, WiFi and breakfast are a bonus. The staff is pleasant. The only thing that is not great is the mattresses. They are extra firm and if you are used to a little cushion, they get uncomfortable real quick.

Exceptional”

This Best Western is always very nice. The rooms are spacious and clean. The cable channels are good, WiFi and breakfast are a bonus. The staff is pleasant. The only thing that is not great is the mattresses. They are extra firm and if you are used to a little cushion, they get uncomfortable real quick.

good service and price”

good price, near the airport, the hotel have shutter car to the airport.

good service and price”

good price, near the airport, the hotel have shutter car to the airport.

Facility and perks great, staff not so much”

My husband and I stay here often when we travel and are normally very pleased. On our last visit, someone at the pool was playing music so loud I could hear it over the tv in our room. After calling front desk and being told they were waiting for their driver to return, my husband called customer service. They took info and promised a visit from manager prior to our check out which did not happen. We called customer service back and were told that the hotel reported they had zero complaints about loud music and we lying. I called hotel and demanded to speak to manager Ronnie but was told he was out on property and would return call. Ronnie returned call and got my husband so upset he yelled over the phone and Ronnie the manager hung up on us. The manager Ronnie at Best Western did a horrible job at listening to our complaint, fully investigating and reaching a solution that all parties were happy with. The customer service department did a poor job in making sure Ronnie did his job

Short but nice stay”

Stayed overnight before taking international flight. Staff was very friendly. Room was clean. Shuttle service to the airport. Did not have time for the breakfast.

Great Value”

My experience was excellent, thus my rating! The staff, especially, was very accommodating. They helped me surprise my friend, who was there on an overlay. To Haley, at the front desk - thank you!

Great Value”

My experience was excellent, thus my rating! The staff, especially, was very accommodating. They helped me surprise my friend, who was there on an overlay. To Haley, at the front desk - thank you!

Very good”

A little bit aged, might need some renovation in the near future. However they try their very best to keep it clean.(rooms have a certain odor which I did not like too much. Breakfast is good, for a property in that category

The room was clean and that is a big plus. Also the staff was quick to provide what we needed.”

The breakfast was awesome!! The only issue that we had was the flooring in the room was unstable. My companion and I thought the floor may have gave away a couple of times. It didn't and out stay was fine otherwise.

The room was clean and that is a big plus. Also the staff was quick to provide what we needed.”

The breakfast was awesome!! The only issue that we had was the flooring in the room was unstable. My companion and I thought the floor may have gave away a couple of times. It didn't and out stay was fine otherwise.