Verified traveler reviews

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Very good

based on 1402 reviews
  • Cleanliness 7.9
  • Facilities 6.6
  • Location 7.0
  • Room comfort and quality 8.0
  • Service 8.3
  • Value for money 8.1
  • Food and dining 7.1
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Otty from Indonesia
Families with young children
Stayed 1 night in June 2016
In a low maintanance
Reviewed June 23, 2016

putu from Indonesia
Families with older children
Interconnecting Double & Twin Room
Stayed 1 night in June 2016
AC bad
Stay for 1 night with 2children, interconected room, aircond was unable to cool the room, blowing the hot air.
Reviewed June 19, 2016

Dipankar from India
Solo travelers
Stayed 6 nights in June 2016
It was a satisfactory stay!
My stay was satisfactory and would acknowledge the service of the staff to the fullest towards that.
Reviewed June 12, 2016

aza from Malaysia
Stayed 2 nights in June 2016
Just ok
Normal stay. Nothing special
Reviewed June 05, 2016

Norazman from Singapore
Stayed 3 nights in May 2016
Area is good, but not clean..
Reviewed May 28, 2016

William from Australia
Solo travelers
Stayed 1 night in May 2016
A waste of money
Booked as early morning flight, two hours after I checked in ,I was advised there would be no Restraunt, swimming pool and there would be noise. No fridge? Never got sleep as the noise was very bad.
Reviewed May 22, 2016

sarah from Indonesia
Families with young children
Deluxe Plunge Pool
Stayed 3 nights in May 2016
I stayed at deluxe plunge pool for three nights, when I got in the room, there were no towels, no floor towel, no jar to cook hot water, no hairdryer. I've to asked all of it. Under the bed is so dirty, there is cigarette butt. Breakfast time is from 6-10:30 but at 9 there are so many empty food. This is my second time stay at BWKV, I won't stay here anymore.
Reviewed May 14, 2016

Tri from Indonesia
Families with young children
Stayed 4 nights in May 2016
So so, Not clean, a lot of stuffs should be changed
The room was not clean at all. In day 2, there was a frog come in to our room and jump into my husband chest when we were sleep. It was awful and I have reported it. I have 10 mo child when I stayed at here for 4 days. I can't use the warm water of my bathub so everyday I had to make hot water from tea maker for my baby's bath time. The refridge was also not cold or maybe it was damage. No bathrobes as they mention it. All the doors in our room were damage, I can't locked it any way. They had upgraded our superior room to deluxe room but it seems both room were same. So, my suggestion if you wanna booked this hotel and pick the type of the room between superior and deluxe, just pick the superior (cheaper than deluxe but the facility are same). But the staffs were nice. This hotel was so so...
Reviewed May 08, 2016

Nadiah from Singapore
Stayed 1 night in April 2016
Great place
Reviewed May 02, 2016

qian from China
Families with young children
Stayed 1 night in April 2016
very good
Reviewed April 26, 2016


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