Best Western Lake Buena Vista Resort Hotel

Best Western Lake Buena Vista Resort Hotel

2000 Hotel Plaza Boulevard, Disney Downtown Lake Buena Vista, Orlando (FL), United States, 32830-8406
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2 Queen Beds Mobility Accessible with Tub - Bedroom Best Western Lake Buena Vista Resort Hotel
2 Queen Beds Mobility Accessible with Tub - Bedroom
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    Lobby Best Western Lake Buena Vista Resort Hotel
    Lobby Best Western Lake Buena Vista Resort Hotel
    Interior view Best Western Lake Buena Vista Resort Hotel
    Standard Best Western Lake Buena Vista Resort Hotel
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    Exterior view Best Western Lake Buena Vista Resort Hotel

    Guest reviews

    8.0
    Excellent
    /10
    (120 reviews)See what guests said
    8.0
    Very good

    "The hotel is good price, excellent location for business, co..."

    juan

    -

    May 21, 2016

    8.0
    Excellent cleanliness
    Recommended by 82% of guests

    Property highlights

    • Located in heart of Orlando (FL)

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!Last booked 12 hours ago
    Exceptional
    Location
    9.1
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • The Art of Disney900 m
  • The Spice & Tea Exchange940 m
  • Basin at Downtown Disney Marketplace960 m
  • The LEGO Store Downtown Disney1.09 km
  • Basilica of the National Shrine of Mary, Queen of the Universe1.44 km
  • Characters in Flight1.45 km
  • Disney Springs1.56 km
  • Orlando Vineland Premium Outlets1.58 km
  • The Ganachery1.65 km
  • Orlando Premium Outlets - Vineland Avenue1.97 km
  • Value for money7.9
    Location rating9.1
    Nearest airportKissimmee Gateway Airport (ISM)
    Distance to airport11.7 km
    Select your room
    7.6
    Very good
    Room comfort & quality
    Deluxe Ocean View
    Deluxe Ocean View
    ...
    • Room size: 30 m²/323 ft²
    • Balcony/terrace
    Enter dates to see prices
    Suite 1 King Bed Non-Smoking
    Suite 1 King Bed Non-Smoking
    ...
    • Room size: 27 m²/291 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    2 Queen Beds with Sofabed Non-Smoking
    2 Queen Beds with Sofabed Non-Smoking
    ...
    • Room size: 27 m²/291 ft²
    • Balcony/terrace
    • 2 queen beds
    Enter dates to see prices
    2 Queen Beds Disney View
    2 Queen Beds Disney View
    ...
    • Balcony/terrace
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    2 Queen Beds with Balcony Non-Smoking
    2 Queen Beds with Balcony Non-Smoking
    ...
    • Room size: 27 m²/291 ft²
    • Balcony/terrace
    • 2 queen beds
    Enter dates to see prices
    2 Queen Beds - Non-Smoking
    2 Queen Beds - Non-Smoking
    ...
    • Room size: 27 m²/291 ft²
    • Balcony/terrace
    • 2 queen beds
    Enter dates to see prices
    1 King Bed Non-Smoking
    1 King Bed Non-Smoking
    ...
    • Room size: 27 m²/291 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    1 King Bed with Balcony
    1 King Bed with Balcony
    ...
    • Room size: 27 m²/291 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    1 Queen Mobility Accessible With Roll In Shower Non-Smoking
    1 Queen Mobility Accessible With Roll In Shower Non-Smoking
    ...
    • Room size: 27 m²/291 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    Guestroom
    Guestroom
    ...
    • Room size: 32 m²/344 ft²
    • Balcony/terrace
    Enter dates to see prices
    Have a question for Best Western Lake Buena Vista Resort Hotel?

    What people love about the property

    • 10.0
      Exceptional

      "Room was great, view was fabulous."

      Elsie

      |

      December 12, 2018

    • 9.6
      Exceptional

      "We enjoyed our stay and will definitely be staying here again!"

      Amanda

      |

      February 26, 2017

    • 9.2
      Exceptional

      "Great staff, amazing location, spectacular value."

      Brian

      |

      December 27, 2016

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    More about Best Western Lake Buena Vista Resort Hotel

    More about Best Western Lake Buena Vista Resort Hotel

    9.2
    Exceptional

    "The staff here are friendly and very accommodating!"

    Nancy

    |

    May 21, 2018

    An overview

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    What they offer

    9.2
    Exceptional

    "The hotel is located very close to Disney Spring and parks."

    Alfonso

    |

    August 4, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    Various parts of the property will be undergoing renovation from October 1, 2018 to December 31, 2020. There will be some areas affected by the noise during this time.

    Real reviews from real guests

    Agoda Reviews (120)Booking.com Reviews (1630)
    8.0
    /
    10
    Cleanliness8.0
    Facilities7.4
    Location9.1
    Room comfort and quality7.6
    Service8.0
    Value for money7.9
    Provided by verified guests of Agoda
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    All guests (120)
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    Show reviews that mention 

    Showing 77 verified guest comments
    1234
    10.0
    Exceptional
    Elsie from United States
    Solo traveler
    2 Queen Beds - Non-Smoking
    Stayed 3 nights in December 2018
    Everything about this BW was more than expected. So much so, I consider it my new home in Orlando. ”
    I can honestly say I have no cons to report. Room was great, view was fabulous. Got to watch fireworks from the balcony. The staff is helpful, friendly and they all seem to have pride in what they do. The beds are very comfortable. Oh, and buses to the parks stop right out at the main lobby door. You really need to give this wonderful hotel a try.
    Reviewed December 12, 2018
    9.6
    Exceptional
    Oliver from United Kingdom
    Solo traveler
    2 Queen Beds - Non-Smoking
    Stayed 4 nights in November 2018
    Fantastic hotel, great staff, great transport to parks and brilliant location”
    Staff were lovely, the location is spot on for parks and walking distance from Disney springs. The bus service is excellent and never busy. Extra Disney hours. The only reason you would stay at a Disney property is for the meal plans!
    Reviewed November 21, 2018
    6.4
    Good
    Roxanne from United States
    Couple
    2 Queen Beds - Non-Smoking
    Stayed 4 nights in January 2019
    Not the stay we were expecting”
    No hot water for 3 days in hotel. Small ants in room. Safe broke but was fixed. Dresser drawers wouldn't stay closed when items were placed in them. We had to stuff paper in them to keep them closed. Patio door lock was broke and a make-shift latch was screwed in. Door so hard to open and close. It took two of us to do it and it got stuck several times. We were never told the water was out when we checked in allowing us to go elsewhere. We were lied to by the staff, telling us the water was out in a few of the rooms. They sent a maintenance man to our room only to run our water in the sink and tub which we told them we already did. He said he had to go fix the pipes and left, leaving us waiting for him to come back; which he didn't. This was at midnight. Staff at desk didn't know what was going on. We asked for a diff. room before we knew the whole hotel was out of water. They said they were sold out, but I called again and was able to make another reservation, etc.
    Reviewed February 01, 2019
    10.0
    Exceptional
    Jesse from United States
    Couple
    1 King Bed with Balcony
    Stayed 2 nights in August 2018
    Wonderful Experience!”
    We stayed at the BW near Disney Springs for 3 days, and it was beyond fantastic. The staff from check-in to concierge were top-notch, highly knowledgeable about the area and very courteous the entire trip. Parking is tight if you decide to bring vehicle, we had to hunt for a spot each night, but there were enough to accommodate. Security is known and present at all times in the parking lots at night and during the day. For the price and proximity to Disney, this is an excellent option that we highly recommend to couples and families.
    Reviewed August 09, 2018
    9.2
    Exceptional
    Nancy from United States
    Family with teens
    2 Queen Beds - Non-Smoking
    Stayed 4 nights in May 2018
    Great location & Staff”
    The staff here are friendly and very accommodating! Location is very close to Disney Springs and there are busses to Disney Parks. Housekeeping and maintance are not up to the rest of the hotels standards. Elevators are prompt but noisy, maybe they need service? Don’t let that scare you away though! Great hotel for the price we paid!
    Reviewed May 21, 2018
    6.8
    Good
    Barry from United Kingdom
    Family with teens
    2 Queen Beds - Non-Smoking
    Stayed 1 night in September 2018
    Nice location, dated hotel, hidden charges.”
    Only stayed the night with my eldest daughter after a trip to the parks. Had prepaid my booking but when I checked in, and asked for my credit card, I assumed it was going to be a security deposit. The member of staff said that they had to charge a parking fee and a local resort tax which was $25. I argued a little, but didn’t win. So had to pay this hidden charge! The room was dated and the air con so loud that we had to turn it off and roast. Seeing that we checked in late at night, we had no choice to move rooms. We won’t be staying again.
    Reviewed September 17, 2018
    6.8
    Good
    Ileana from United States
    Family with teens
    2 Queen Beds - Non-Smoking
    Stayed 3 nights in August 2018
    Good”
    Well not a bad hotel but on my first day for housekeeping they came at around after 4 pm. When I refuse that was a little late I only asked for towels and she didn’t have so us kind of confusing if you are coming to clean. She said go down and ask for towels. They have 4 elevators and only 2 works. I had to wait for over 10 minutes to go down so ended up going down the stairs. To go up you have an elevator but down is awful. Is okay for a cheaper hotel and good things you have magic hours.
    Reviewed September 06, 2018
    9.2
    Exceptional
    Cheryl
    Group
    Accessible 2 Queen Beds
    Stayed 2 nights in December 2018
    Vacation with girlfriends.”
    Every one of your staff was wonderful. Thank You for a great stay.
    Reviewed December 05, 2018
    9.6
    Exceptional
    Amanda from United States
    Group
    2 Queen Beds - Non-Smoking
    Stayed 4 nights in February 2017
    Best location for the money and experience at Disney. ”
    Pros were the location and the resort fees weren't too high. My friends and I enjoyed the fact there was a place you could have a convinent store and Disney store in the location. Plus the shuttles to the resorts helped out. The did have their issues. Cons were there weren't any shuttles to the airport. It would have made things so much easier. Also a few of the morning staff weren't too pleasant. One guy seemed annoyed with us. But other than that everyone was nice. We enjoyed our stay and will definitely be staying here again!
    Reviewed February 26, 2017
    9.2
    Exceptional
    Angelika from United States
    Couple
    2 Queen Beds - Non-Smoking
    Stayed 1 night in February 2017
    Great value, great location ”
    only coffee in rooms :/ I like tea ;) and recommend honey packets too - don't do granular sugar or fake sweeteners. usually there is a small lotion to go with shampoo/condit - would have been nice, esp in winter - itchy dry skin. overall - great view/sunset, balcony, beds are comfortable, good towels! good experience.
    Reviewed February 14, 2017
    9.2
    Exceptional
    Brian from United States
    Group
    2 Queen Beds - Non-Smoking
    Stayed 2 nights in December 2016
    Great Value!”
    Great staff, amazing location, spectacular value. This hotel has a lot to offer., including shops and food spots. The hotel is a little older, but the rooms are large and comfortable. The only negative about this hotel is he television clarity, but how important is that really?
    Reviewed December 27, 2016
    8.0
    Excellent
    Liliana from United States
    Couple
    1 King Bed with Balcony
    Stayed 1 night in December 2016
    Amazing service, even for just one night!”
    We literally stayed at the hotel for the night. Arrived at 9:30pm, gone by 11am. The concierge was amazing and he gave us the executive suite on the top floor simply because we actually had a conversation with him and he said we seemed like good people. (He's right!) and we loved it! It was an amazing room and he definitely made our night. We will definitely be going back!
    Reviewed December 20, 2016
    8.4
    Excellent
    Michael from United States
    Couple
    Balcony Queen Bed
    Stayed 3 nights in December 2016
    Great prices, until you check in”
    Stayed three nights. Payed in full before checking in. Upon checking in was charged an additional $75 for "parking fees" and then an additional $10 upon checking out for more "parking fees". Will never be staying here again.
    Reviewed December 10, 2016
    8.0
    Excellent
    Nancy from United States
    Couple
    2 Queen Beds Disney View
    Stayed 3 nights in November 2016
    review”
    We have stayed here twice now and both times have been a great experience. The first time we were given perks of free breakfast buffet all days we were there. Missed that this time. We really appreciated the free transportation to Disney parks and Disney Springs. I would recommend staying here to others.
    Reviewed November 19, 2016
    10.0
    Exceptional
    Dolores from United States
    Family with teens
    2 Queen Beds Disney View
    Stayed 2 nights in June 2016
    Summation of Stay”
    I have stayed at this hotel on numerous occasions. Each time has been an excellent experience. Of all the hotels I have frequented, I have never experienced the level of excellence exhibited at this hotel. The rooms were very clean, the staff went out of their way to make the stay pleasant. The staff in the cafe and gift shop were very accommodating. If one is looking for a nice place to stay, please visit this hotel..
    Reviewed June 19, 2016
    8.0
    Excellent
    Anthony from United States
    Couple
    1 King Bed with Balcony
    Stayed 2 nights in May 2016
    Disney”
    It was cheap for our trip to Disney. My wife and I was very pleased with the room, it was clean and nice. The hallways, ice machines, and everything else needs to be upgraded. It was good for the money. I wouldn't spend more than $80 a night. The parking and resort fee was like $23 a night.
    Reviewed May 26, 2016
    9.2
    Exceptional
    Bert from United States
    Family with teens
    2 Queen Beds - Non-Smoking
    Stayed 5 nights in May 2016
    Nice property. Great value. ”
    Nice older property. Rooms are a bit larger than most newer properties. We enjoyed the view from our balcony. Our room was exceptionally clean each day. Most staff members went out of their way to make sure we enjoyed our stay. Bus transportation to Disney parks was easy and efficient --nice free perk. Great location. Highly recommend this hotel.
    Reviewed May 21, 2016
    8.0
    Excellent
    Leonard from Philippines
    Family with young children
    Stayed 7 nights in January 2015
    Good value for money”
    Location, location, and staff
    The stay was good, there were no major issues. Parking is free, and spacious. The rooms are spacious and most if not all comes with a balcony. We didn't get to try the pool since the weather then was in the low 50s. The only blot in our stay is the resort fee which is not mentioned at all. I understand that all hotels in the area charge these fees, but they should have been more upfront and posted about it.
    Reviewed January 21, 2015
    4.0
    christine from United States
    Couple
    2 Queen Beds - Non-Smoking
    Stayed 3 nights in August 2018
    Was run down and trashy looking.”
    Bugs on the floor. Food looked old. Gift shop like a dollar store. Just horrible.
    Reviewed August 24, 2018
    9.2
    Exceptional
    Alfonso from Mexico
    Family with young children
    2 Queen Beds Disney View
    Stayed 2 nights in July 2018
    Super convenient ”
    The hotel is located very close to Disney Spring and parks. The hotel ha very good views and the room in general is ok. However it looks old from inside
    Reviewed August 04, 2018
    1234
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