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Excellent
Based on 1678 reviewsSee what guests said
8.5
Best Western Le Donjon
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8.5 Excellent guest rating
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"Location is perfect a one day stay. Access is not obvious b..."

IsabelleMexico
Balcony/terrace
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9.5 Exceptional location
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9.5Location
  • Air conditioning

  • Mini bar

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Superior Double or Twin Room
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  • 20 m²/215 ft²
  • 2 single beds or 1 double b...
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Classic Double or Twin Room
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  • 15 m²/161 ft²
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    Verified guest reviews

    Booking.com Reviews (1678)Agoda Reviews (12)
    8.3
    Exceptional
    Filter by guest type:
    Cleanliness9.3
    Facilities8.7
    Location9.5
    Room comfort and quality9.3
    Service9.5
    Value for money9.2
    Provided by verified guests of Agoda
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    Showing 10 verified guest comments
    9.6
    Ian from United Kingdom
    Group
    Classic Double or Twin Room
    Stayed 1 night in September 2016
    A great central location in a sympathetically restored building
    Secure parking is offered at 20 Euros per night but there is a good transfer system and I was able to leave my bike on the back of the car with no worries. All staff were very friendly and professional.
    Reviewed September 09, 2016
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    8.3
    Gregg from Canada
    Couple
    Classic Double or Twin Room
    Stayed 1 night in October 2015
    Great spot to enjoy the old city
    Location, great rooms, staff were excellent
    Overnight stay as we passed through the area site seeing on vacation. It was perfect to allow a great feel for old city and for us to see everything we wanted within a day. Would highly recommend a stay at this hotel.
    Reviewed October 03, 2015
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    8.7
    Hilary from United Kingdom
    Couple
    Classic Double or Twin Room
    Stayed 1 night in June 2014
    Lovely hotel in the centre of a stunning city!
    Comfortable, spacious room
    Reviewed July 02, 2014
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    9.3
    Nerida from Australia
    Solo traveler
    Classic Double or Twin Room
    Stayed 1 night in May 2012
    Very comfortable and relaxing
    I stayed in a room off the back courtyard, wonderful, delightful, peaceful. Noisiest part was the birds singing in the garden
    highly recommend staying at ramparts. the cite is very different at night
    Reviewed May 11, 2012
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    8.0
    Ka from Hong Kong
    Couple
    Classic Double or Twin Room
    Stayed 1 night in April 2012
    great hotel, best location, service great too
    location and service
    the building itself is interesting, facility good, room is nice. location is very convenient with porter shuttle helping with you.
    Reviewed April 23, 2012
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    9.0
    richard from United States
    Couple
    Stayed 1 night in May 2010
    Happy times in old Carcassone
    In the heart of Carcassone. Close to everything. Excellent restaurant and breakfast. Courteous and helpful staff.
    Located in several different buildings, some of which do not have elevators and require climbing several flights of stairs.
    We enjoyed our stay. The room was charming, had a large well equiped bathroom (not a given in France even today)and the staff were knowledgeable and courteous. A plus of the hotel is its location in the middle of Carcassone however this means getting your luggage to the hotel requires some planning. You must park outside the walls of the old city. If you carry your luggage yourself you will have to navigate steep streets jammed with visitors. Call the hotel from the parking area and they will send a car to pick you up. At peak times you may have to wait an hour or more to be picked up. Be prepared.
    Reviewed June 17, 2010
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    9.7
    Mathieu from France
    Family with young children
    Superior Double or Twin Room
    Stayed 1 night in October 2015
    Bel accueil
    Sa situation, la qualité de son service, le cadre historique du lieu
    Parfait, de l'accueil au départ, excellent petit déjeuner, un personnel souriant, efficace et disponible. L'endroit vous ramène au 13ème siècle avec tous les avantages du 21ème. Nous avons agréablement dormi tous les trois. Je recommande la chambre N10 pour son calme, un donjon dans le Donjon!
    Reviewed November 03, 2015
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    9.3
    Isaline from France
    Couple
    Classic Double or Twin Room
    Stayed 1 night in January 2014
    Superbe
    Emplacement, calme, gentillesse du staff
    Très bel hôtel au centre de la Cité. Très bon accueil, chambres confortables et lit très agréable.
    Reviewed February 09, 2014
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    10.0
    TOYAMA from Japan
    Business traveler
    Classic Double or Twin Room
    Stayed 1 night in December 2014
    城壁の内側のクラシカルなホテル
    ロケーション、内装、食事
    城壁外側の宿泊者用無料駐車場から徒歩5分。城壁内側のとても静かなクラシカルなホテルでした。館内も歴史を感じさせる落ち着いた雰囲気、客室内は水回りを含めて何も問題なし!!ホテル周辺にはカフェやレストランも多いので、とても便利でした。
    Reviewed December 26, 2014
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    9.0
    JINPYO from South Korea
    Solo traveler
    Classic Double or Twin Room
    Stayed 1 night in August 2015
    멋진 카르카손
    위치 멋진경관 방크기
    호텔 주차장에 주차하려면 어느정도 금액을 지불해야하는데 굳이 그럴필요없이 무료주차장에 주차해도 무방하다고본다. 단, 캐리어를 가지고 간다면 호텔측에서 오는 작은 봉고를 타거나 걸어가야하는데 옛날 성그대로 있어서 그런지 바닥이 돌로 울퉁불퉁하고 약간 언덕이여서 힘들수있다. 성곽안에 호텔이있어서 관광하기에는 정말 편하다. 방도 지방호텔이여서 그런지 넓고 좋았다. 호텔 근처 레스토랑에서 식사는 별로였다.
    Reviewed August 09, 2015
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