Very good 7.6
Based on 3255 reviews

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About this property


Well-placed in the business, nightlife, shopping area of Jakarta city, Best Western Mangga Dua Hotel and Residence provides a most conducive spot for you to take a break from your busy days. Only 0.2 km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Harco Plaza Mangga Dua, Black Portuguese Church (Gereja Sion), Mangga Dua Mall.

At Best Western Mangga Dua Hotel and Residence, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. Top features of the hotel include free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fax machine, photocopying.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning to please the most discerning guest. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as fitness center, outdoor pool, indoor pool, spa, massage. Best Western Mangga Dua Hotel and Residence is a smart choice for travelers to Jakarta, offering a relaxed and hassle-free stay every time.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Shuttle service
  • Taxi service

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket service

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area

For the kids

  • Swimming pool [kids]


  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Arabic
  • Chinese (Mandarin)
  • Indonesian
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 250000 IDR
Breakfast Charge (when not included in room rate): 160000 IDR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.2 km
Internet Usage Fee: 0 IDR
Non-Smoking Rooms / Floors: YES
Number of Bars: 1
Number of Floors: 33
Number of Restaurants: 1
Number of Rooms : 168
Parking Fee (per day): 0 IDR
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2011
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Verified traveler reviews

Filter by traveler type
Very good

based on 3255 reviews
  • Cleanliness 7.8
  • Facilities 7.3
  • Location 7.1
  • Room Comfort/Standard 7.7
  • Service 7.8
  • Value for money 7.8
  • Food/Dining 7.2
Sort by

Gracie from United States
Stayed 3 nights in November 2015
Great Staff
Nice place, nice massage.
Reviewed September 29, 2016

ahmad from Malaysia
Business traveler
Stayed 3 nights in August 2016
big room
new to shoping mall magga dua
Reviewed September 27, 2016

ahmad from Malaysia
Business traveler
Stayed 3 nights in August 2016
big room
center jakarta
Reviewed September 27, 2016

Hezir from Malaysia
Family with young children
Super Deluxe
Stayed 2 nights in September 2016
Value for money
Overall ok. Value for money
Reviewed September 22, 2016

ISMAIL from Malaysia
Solo traveler
Stayed 7 nights in September 2016
moderate level
The hotel is big and very hight..... my room just at the floor of 33. The view was wonderful by day and night.The room just moderate in size. The towel,bed and pillows were good and fresh everyday. The room cleaner should use vacuum machine to clean the floor instead of moob; because there are some dust and sand under the table.The shower column inside the bath room was small, may not satisfy for a fat man. The air condition is good. cool and easy to control. The TV channel was a lot, but some channel were not clear in viewing. The location of the hotel far behind the Mangga Dua Square...about 800 to metres from the main road named Gunung Sehari Raya.....some taxis driver didn't know the location. If you came by DAMRI bas from Soekarno-Hatta Airport, you would stop at the end of the route just in front of the Mangga Square; you need to get an ojek to get to the hotel by paying 10 -15 thousand rupiahs. But if you used the Go-Jek service, just pay 4 thousand rupiahs. The swimming pool is big and good , but was not well managed. The gym providing big -big fitness apparatus but some of it were malfunction.The plain water jar inside the fitness room was empty. They didn't refilled. Just two broken plastic cup provided. The management need to pay more attention on these two areas. There is a mosque just about 400 meters from the hotel .I may do my Idul Adha pray just right the mosque. The breakfast was very good. There was varieties of food but more to Asian and Indonesian delicacies. They change the menus everyday...I like it.The staffs were friendly and always ready to give their help. I may come again for my next visit.
Reviewed September 19, 2016

vikneswaran from Malaysia
Stayed 1 night in September 2016
Not bad
Value for money..staff friendly..breakfast nice..
Reviewed September 16, 2016

Malay from India
Business traveler
Stayed 3 nights in September 2016
Decent hotel with a good value for money
The hotel is quite near ITC Mangga Dua. It does not have good restaurants or even a decent supermarket in the vicinity. So for vegetarians it is quite a difficult location. Moreover, the hotel is a residence cum hotel so the first till the 25th floors are for residents and the hotel is from 26th till the 33rd floor. Moreover, only two lifts service the hotel floors of which one was under maintenance. So at times the wait for the lift is quite long. The room was clean and big. It is a good value for money but would opt for a another option the next time around.
Reviewed September 09, 2016

samsudin from Malaysia
Business traveler
Stayed 1 night in August 2016
Near to mangga 2 town
Reviewed September 06, 2016

See from Malaysia
Business traveler
Stayed 1 night in July 2016
Good food and nice room
Nice clean room and decent breakfast.
Reviewed September 06, 2016

See from Malaysia
Business traveler
Stayed 1 night in July 2016
Centrally located
Good location
Reviewed September 06, 2016


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