Best Western Maya Yucatan
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9.5 Exceptional location
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9.5Location
  • Free Wi-Fi in all rooms

  • Bar

  • Garden

  • Elevator

  • Restaurants

  • Room service

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Verified traveler reviews

Agoda Reviews (4)
Booking.com Reviews (147)

5.5

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Excellent
based on 4 reviews
  • Cleanliness 9.5
  • Facilities 6.0
  • Location 9.5
  • Room comfort and quality 9.0
  • Service 7.0
  • Value for money 8.0
Very good
based on 1 reviews
  • Cleanliness 10.0
  • Facilities 6.0
  • Location 10.0
  • Service 8.0
  • Value for money 6.0
Very good
based on 2 reviews
  • Cleanliness 9.0
  • Facilities 6.0
  • Location 9.0
  • Room comfort and quality 8.0
  • Service 5.0
  • Value for money 8.0
Exceptional
based on 1 reviews
  • Cleanliness 10.0
  • Location 10.0
  • Room comfort and quality 10.0
  • Service 10.0
  • Value for money 10.0
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7.2
Anne from Denmark
Couple
Stayed 2 nights in July 2016
Good room, but poor foreign service ”
The rom was clean. The caffe machine useless. The pool was nice. Most of all the service was lacking - none of the service people at the hotel spoke English and laughed at us, when trying to comunicate with them in our limited Spanish. Seeing as this is a Best Western hotel, we found this service both rude and inappropriate.
Reviewed July 12, 2016
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8.0
Gabriela from Panama
Business traveler
Stayed 5 nights in June 2016
Mejoras Necesarias”
Deben mejorar el servicio a la habitación, porque solicité en tres ocasiones, tres días distintos el control del aire acondicionado y fue imposible que me lo llevaran, al final me resigne y no lo solicité más. También, solicité un hilo y aguja y paso lo mismo, pero esta vez baje y me lo dieron en la recepción. Por lo demás, buen servicio, ayudan, orientan y muy amable el personal. gracias por todo y saludos.
Reviewed June 17, 2016
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9.7
MARICELA from Mexico
Family with teens
Stayed 1 night in October 2013
exelente ,comodo, bien situado”
habitaciones amplias, limpio, ubicacion
Exelente ubicacion, limpio, habitaciones amplias, cerca de restaurantes tipicos, cerca de la catedral y del centro de merida, muy buen servicio, en general pasamos un muy buen fin de semana, Felicidades
Reviewed October 29, 2013
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7.7
Edwin from Costa Rica
Couple
Stayed 1 night in May 2008
Excelente ubicación, personal muy amable.”
Si usted piensa quedarse en este hotel es mejor que pida las habitaciones de la sección colonial o en plantas bajas. El edificio se encuentra aún en remodelación.
Reviewed May 27, 2008
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