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Best Western Melbourne City
Best Western Melbourne City
Best Western Melbourne City
Best Western Melbourne City
Best Western Melbourne City
Best Western Melbourne City
Best Western Melbourne City

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8

Excellent

3,986 reviews

3,986 reviews

See map

9

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Speakeasy HQ

170 m

Victoria Police Museum

220 m

World Trade Centre

230 m

SEA LIFE Melbourne Aquarium

270 m

Rialto Observation Deck

290 m

Popular landmarks
Eureka Skydeck

830 m

Block Arcade

1.0 km

National Gallery of Victoria

1.2 km

Queen Victoria Market

1.4 km

Shrine of Remembrance

2.0 km

Closest landmarks
Amcal Pharmacy

240 m

Saisch Dental Care

350 m

Olderfleet Car Park

370 m

ExxonMobil Melbourne

390 m

Water Tower Clock

430 m

Best Western Melbourne City

16 Spencer Street, Melbourne CBD, Melbourne, Australia, 3000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Melbourne CBD, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Royal Botanic Gardens Victoria. This 4-star property features massage to make your stay more indulgent and memorable.

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Highlights

Located in heart of Melbourne

Check-in [24-hour]

330 meters to public transportation

Inside city center

280 meters to SEA LIFE Melbourne Aquarium

Facilities

Front desk [24-hour]

Pets allowed

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Smoking area

Shops

Your dates are popular among travelersUsers are booking a place in Melbourne every 23 minutes on Agoda.com
Value for money8.0
Distance to city center0.5 KM
Location rating9.0
Nearest airportEssendon Airport (MEB)
Distance to airport11.5 km

Rooms available at Best Western Melbourne City

Very good
Room comfort & quality

8

Shoebox
...
  • Room size: 11 m²/118 ft²
  • Non-smoking
  • 1 double bed
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Twin
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
  • 2 single beds
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Standard King
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 1 king bed
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Trio Room
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 3 single beds or 1 single b...
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Rooftop Apartment
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 2 single beds or 1 king bed
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Courtyard Room - Pet Friendly
...
  • Room size: 15 m²/161 ft²
  • Courtyard view
  • 1 queen bed
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Courtyard Room
...
  • Room size: 15 m²/161 ft²
  • Courtyard view
  • 1 queen bed
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Matchbox
...
  • Non-smoking
  • Shower
  • 1 single bed
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Matchbox Single Room
...
  • Shower
  • 1 single bed
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Other
...
    Enter dates to see prices

    Frequently asked questions

    How much does it cost to stay at Best Western Melbourne City?

    Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

    What time is check-in and check-out at Best Western Melbourne City?

    Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Best Western Melbourne City?

    For those who wish to drive their own cars, Best Western Melbourne City has a car park that's close to the hotel. Parking is available for a fee of 35 AUD per day. If you're looking for an easy way to get around Melbourne with private transportation, the hotel can arrange taxi service.

    Is breakfast offered at Best Western Melbourne City?

    Adults can enjoy breakfast offered with an additional charge of 15 AUD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Best Western Melbourne City?

    Best Western Melbourne City features an on-site restaurant for your dining convenience.

    What is the smoking policy at Best Western Melbourne City?

    Best Western Melbourne City does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to Best Western Melbourne City?

    Southern Cross Railway Station is the closest train, metro, or bus station, about 330 m away from Best Western Melbourne City.

    What restaurants are nearby Best Western Melbourne City?

    Best Western Melbourne City is located in Melbourne CBD, famous for good restaurants such as U Bar, FIVE66 and El Dorado and Grill.

    What popular shopping places are close to Best Western Melbourne City?

    Best Western Melbourne City is located in Melbourne CBD area which features shopping places such as Block Arcade, Melbourne Central and DFO South Wharf.

    What are popular attractions near Best Western Melbourne City?

    Best Western Melbourne City is located in Melbourne CBD area, which is famous for attractions such as Eureka Skydeck, National Gallery of Victoria and SEA LIFE Melbourne Aquarium.

    What popular natural sightseeing spots are close to Best Western Melbourne City?

    Best Western Melbourne City is located in the Melbourne CBD area, which is famous for natural sightseeing destinations such as Richmond Rowing Club, Mercantile Rowing Club and Melbourne Grammar Rowing Club.

    Show more questions
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    Explore the neighborhood

    What people love about Best Western Melbourne City

    • 9.2

      Exceptional
      Cleanliness

      "Best thing is everything is nearby and it is a clean hotel and has a chic reception area."

      ANINDYA

      |

      May 19, 2022

    • 9.2

      Exceptional
      Staff 

      "We were warmly welcomed at the reception staff upon our arrival for check in."

      Hua

      |

      May 14, 2022

    • 9.2

      Exceptional
      Location

      "Great valua for money, great location, easy access to public transport."

      janette

      |

      May 9, 2022

    Property ranking|Compared to 1,381 Melbourne properties
    See all rankings
    Cheapest price score
    Room comfort score
    8/10
    Location score
    9/10
    Cleanliness score
    8.2/10
    Better than
    96
    %
    of Melbourne properties
    Better than
    93
    %
    of Melbourne properties
    Better than
    92
    %
    of Melbourne properties
    Better than
    86
    %
    of Melbourne properties
    Overall rating:

    8

    Excellent
    3,986 reviews
    Cleanliness
    8.2
    Facilities
    7.1
    Location
    9.0
    Read all reviews >
    What travelers say they love:
    Location was really good and central to everything.
    CHARLES from Australia
    Group
    More about Best Western Melbourne City

    More about Best Western Melbourne City

    Best Western Melbourne City

    See the best of Melbourne with a stay at Best Western Melbourne City, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Looking for lots of choices? Best Western Melbourne City spoils you for choices in activities, with its convenient location just 2.0 km from the Royal Botanic Gardens Victoria. Did you know? Flinders Street Railway Station is just 1.0 km away, giving guests convenient access to one of the city's urban transportation options.
    Every effort is made to make guests feel comfortable by providing the best in services and amenities. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Melbourne. Parking is always available, provided by the hotel for their driving guests.
    While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay.
    The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
    Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms at Best Western Melbourne City include a balcony or terrace, as part of the room design. The hotel also provides guests with a refrigerator and a coffee or tea maker in some rooms.
    Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer and toiletries in some select rooms.


    Dining and things to do

    Hotel's host of recreational offerings ensures you have plenty to do during your stay. Pamper and indulge yourself with a visit to the massage. Have some relaxing fun with family and friends at the library. Souvenir shopping for yourself or those back home takes no time at all at the shops.


    Around the property

    Take some time to explore Melbourne. If you're a fan, you'll want to relive the greatest sporting moments of the local team at Melbourne Cricket Ground (MCG) located 2.4 km away. One of the city's most iconic and famous buildings is Eureka Skydeck, located 830 m away.


    Reasons to stay here

    Rooms here are cheaper than 95% of accommodations in the city.
    This hotel's food and dining score higher than 94% of accommodations in the city.
    This hotel scores higher than 92% of accommodations in the city for its location.

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    Amenities and facilities
    Very good
    Facilities

    7.1

    Most talked about facilities

    Housekeeping

    215 mentions

    Breakfast

    47 mentions

    Internet

    40 mentions

    Food & Dining

    7 mentions

    Languages spoken

    • English
    • Chinese [Mandarin]
    • Hindi
    • Nepali
    • Spanish
    • Vietnamese

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Garden
    • Massage
    • Tours

    Cleanliness and safety

    • Anti-viral cleaning products
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Heating in public area
    • Ironing service
    • Laundromat
    • Laundry service
    • Library
    • Luggage storage
    • Postal service
    • Safety deposit boxes
    • Shops
    • Smoke-free property
    • Smoking area
    • Terrace

    For the kids

    • Family room

    Access

    • Cat-friendly
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in [24-hour]
    • Dog-friendly
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Car park [charges apply]
    • Car park [nearby]
    • Taxi service

    Available in all rooms

    • Air conditioning
    • Coffee/tea maker
    • Desk
    • Free bottled water
    • Heating
    • Ironing facilities
    • Non-smoking
    • Refrigerator
    • Shower
    • Telephone
    • Toiletries
    • TV [flat screen]
    • Wi-Fi [free]
    Food and dining
    Breakfast options
    • Continental
    Restaurants on site

    Olivier's Cafe

    • Cuisine: Australian
    • Menu: Buffet
    Location
    16 Spencer Street, Melbourne CBD, Melbourne, Australia, 3000
    Excellent
    Location

    9

    Airports

    • Essendon Airport (MEB)
      11.5 km 23 min drive
    • Melbourne Airport (MEL)
      19.6 km 26 min drive

    Public transportation

    • Southern Cross Railway Station
      330 m 8 min walk
    • Public Transportation Victoria
      510 m

    Hospital or clinic

    • Amcal Pharmacy
      240 m

    Shopping

    • Block Arcade
      1.0 km

    Convenience store

    • 7 Eleven
      30 m 1 min drive

    Cash withdrawal

    • ATM
      30 m 1 min drive
    What's nearby

    Popular landmarks

    • SEA LIFE Melbourne Aquarium
      270 m
    • Eureka Skydeck
      830 m
    • Block Arcade
      1.0 km
    • National Gallery of Victoria
      1.2 km
    • Queen Victoria Market
      1.4 km
    • Shrine of Remembrance
      2.0 km
    • Royal Botanic Gardens Victoria
      2.1 km
    • Melbourne Museum
      2.4 km
    • Melbourne Cricket Ground (MCG)
      2.4 km
    • Melbourne Zoo
      4.1 km

    Nearby landmarks

    • Speakeasy HQ
      170 m
    • Victoria Police Museum
      220 m
    • World Trade Centre
      230 m
    • Amcal Pharmacy
      240 m
    • SEA LIFE Melbourne Aquarium
      270 m
    • Rialto Observation Deck
      290 m
    • Rialto Towers
      320 m
    • Southern Cross Railway Station
      330 m
    • Saisch Dental Care
      350 m
    • Enterprise Park
      370 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 2-3 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 4 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • For any credit card payments made direct at the hotel, for any incidentals a credit card surcharge will apply.
    • Pets are allowed for certain room types. Please contact the property for more information.
    • The property requires a refundable security deposit of AUD 100 upon check-in.
    • A photo ID is required upon check-in for security reasons. Kindly contact the property for more details.
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-out until11:00

    Getting around

    • Distance from city center0.5 KM
    • Travel time to airport (minutes)25

    Extras

    • Breakfast charge (unless included in room price)15 AUD
    • Daily Internet/Wi-Fi fee0 AUD

    The property

    • Non-smoking rooms/floorsYes
    • Number of bars/lounges1
    • Number of floors4
    • Number of restaurants1
    • Number of rooms 114

    Parking

    • Daily parking fee35 AUD

    Reviews of Best Western Melbourne City from real guests

    Provided by verified guests of Agoda
    8.0
    /
    10
    Cleanliness8.2
    Facilities7.1
    Location9.0
    Room comfort and quality8.0
    Service8.1
    Value for money8.0
    High score for Melbourne
    Rating
    9+ Exceptional (314)
    8-9 Excellent (427)
    7-8 Very Good (491)
    6-7 Good (227)
    <6 Below Expectation (145)
    Time of the year
    Mar - May (449)
    Jun - Aug (422)
    Sep - Nov (353)
    Dec - Feb (380)
    All guests (2,010)
    All room types
    All languages

    Show reviews that mention 

    Showing 1,604 verified guest comments
    12345
    8.8
    Excellent
    Kerri from Australia
    Family with teens
    Trio Room
    Stayed 1 night in August 2018

    Perfect for a comfortable budget stay over ”

    Needed a room for three adults nearby to the convention center that wasn’t costing the earth. Best Western Melbourne was perfect! I’m sure I saw something about it being Pet Friendly too, which for me is a massive bonus! It was more than comfortable, the staff were gorgeous, and the key criterion for me was that it was within my budget. Best Western Melbourne City will be the first place I contact for staying in Melbourne from now on.

    Reviewed August 24, 2018

    See room deals

    10.0
    Exceptional
    Peng from Malaysia
    Couple
    Stayed 2 nights in September 2012

    Nice and comfortable, near tram and main station”

    New, clean, convenient and good service from the hotel.

    This is our last hotel for our Australia trip (Adelaide-Mt Gambier-Port Campbell-Philip Island-Melbourne). It is located at the CBD area of Melbourne. We have a pleasant surprice when we had our hotel room upgraded for free. It could be a recently renovated hotel as the buidling was old style but the interior is modern and clean. It is very close to the free tram down the road whereas the main bus and train station is diagonally opposite the hotel. We stayed for 2 days but on the last day, we had to leave at 6am to catch our airport bus by 6:30am. We informed the hotel and they packed the breakfast for us to collect at the counter before we check out. We are so grateful!

    Reviewed October 02, 2012

    See room deals

    9.0
    Exceptional
    Glenda from Australia
    Solo traveler
    Shoebox
    Stayed 2 nights in May 2015

    Good location and value”

    Location, cleanliness, comfortable bed

    This is the second time I've stayed here. Easy access to everything Melbourne has to offer - tram outside door, railway station (and airport shuttle) 5 minutes walk. Would have liked a chair or two in the room (room slept 3) instead of the footstools. TV location at side of bed meant I had to twist my head to watch it. The toilet leaked from the cistern into the pan with an annoying, high-pitched squealing sound (another guest told me her room had the same problem) though I managed to temporarily fix it. However, given the price of hotel rooms in Melbourne, the location, cleanliness, staff competency, and reasonable price means I'll be staying at the Pensione again (I've stayed twice now). Even the shoebox rooms are ok; after all, I really only want a bed for the night and don't need to feel I'm sleeping in a football stadium.

    Reviewed May 20, 2015

    See room deals

    9.0
    Exceptional
    Bethany from United Kingdom
    Couple
    Stayed 2 nights in December 2011

    Great location, but small rooms”

    Very clean and modern, but within a lovely old building

    we stayed here for two nights in december 2011. the hotel is right next to a tram stop and very close to lots of melbourne attractions. it is an old building that seems to have been recently renovated to a high standard, the rooms are small and quirky, but clean, modern and well appointed. the bathroom in our room (a petite double) was very small, not a big problem if you don't intend to spend long in there. we got a deal that included breakfast, this is definitely worth paying for. there was a wide range of good quality foods set up in a buffet style. eating out in melbourne is crazily expensive, so make the most of this and eat a big breakfast! there is a small bar (we didn't see anyone in it during our time at the hotel), that has wifi you can use, the staff were polite and helpful, overall, a great little hotel in a perfect location.

    Reviewed January 08, 2012

    See room deals

    9.3
    Exceptional
    Peter from Australia
    Couple
    Stayed 2 nights in August 2012

    Great hotel & location”

    Central location

    We were upgraded to a king size bedroom, much appreciated. Reception staff were very welcoming of us. Hotel appears to have been recently renovated, though some of the finishing trade completions were questionable. Missing plug from an extremely small vanity in the small bathroom were distractions. Extremely comfortable bed. Didn't try the dining room. This hotel is centrally located to Spencer St station, where Skybus from airport terminates. And is within easy walking distance to the Melbourne CBD, or trains, trams or bus stations. We will return.

    Reviewed September 04, 2012

    See room deals

    8.3
    Excellent
    Diana from Sweden
    Couple
    Stayed 4 nights in July 2012

    Great accommodation with value!”

    Couldn't have asked for friendlier and more accommodating service@

    My partner and I stayed here over a longweekend, and we couldn't have asked for better service. Everyone was very friendly with a great service mind. Our room was Ok in size with basic facilities, but for the price we paid we were very pleased. The room was cleaned everyday and any requests we had were handled in a professional manner. Unluckily, our first room had faulty water heating for the shower so we had to have a cold shower, however as soon as we told the reception, not only did they quickly change the room but also offer us complementary breakfast for the rest of our stay for the inconvenience. Overall we enjoyed the stay very much, and will definitely consider this place again when visiting Melbourne. The hotel is conveniently located close to the CBD, so for anyone looking for a convenient and nice place in Melbourne this is perfect!

    Reviewed July 24, 2012

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    9.2
    Exceptional
    Christopher from Australia
    Couple
    Twin
    Stayed 1 night in August 2018

    Overnight stopover”

    Perfect location for Melbourne CBD stay ..minutes walk to Southetn Cross Station; Traim terminals; SkyBus to Airport;Crown Casino; shops and restaurants. . Old building with small ensuit, but adequate for two people on a budget. WE PARTICULARLY APPRECIATED THE SOFT RUBBER DOOR SEALS ON EVERY ROOM WHICH GREATLY REDUCES NOISE EACH TIME A TRAVELLER CLOSED THEIR DOOR... A FEATURE THAT EXPENSIVE HOTELS RARELY HAVE!!!

    Reviewed August 12, 2018

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    9.7
    Exceptional
    Kin from Malaysia
    Group
    Stayed 5 nights in December 2010

    Great location but small wash basin and bathroom”

    excellence staff
    wash basin is too small, if the shelf above the basin is higher then the water may not be splashed everywhere on the floor.

    the location is good. southern cross station to catch the skybus to and from melbourne airport is within one minute walking distance. just turn round the corner , take the free city circle tram to see melbourne city. restaurants, shopping malls, aquarium are all within walking distance. overall it is a very good hotel to stay for your holiday.

    Reviewed December 12, 2010

    See room deals

    9.3
    Exceptional
    Bernard from Australia
    Solo traveler
    Stayed 1 night in November 2009

    Short Stay”

    Location, Price, Cleanliness
    Corridor lighting could be a bit brighter

    I enjoy staying at the Hotel Pensione as it is conveniently located to the arrival location of the Airport transport and is conventiently located to tram stops and easy walking to the CBD. Rooms are clean and airy with bright and modern toilet/shower facilties. Only problem on this visit was that there was footpath reconstruction outside the Hotel impedeing acess to the front door however this out of control of the Hotel. Having said that will stay here on my next visit to Melbourne

    Reviewed November 28, 2009

    See room deals

    9.6
    Exceptional
    ginger from Singapore
    Solo traveler
    Shoebox
    Stayed 1 night in December 2016

    Great location and friendly receptionists!!”

    I chanced upon this hotel on agoda and it was well worth the money. I book the shoebox room on 2 occasions. The rooms' sizes varied a little but it was good, sufficient space to put your things. I loved the service. All the receptionists I encountered greeted me with such cheerfulness (Sorry I can't remember their names). I loved them. All my emails beforehand were replied quickly. Because of my schedule I needed an early check in and another late check in at midnight. They accommodated my requests and even helped me to store my luggage. Location was probably the best. 2 different tram locations just across the street to bring you to most tourist locations, a short walk to Southern Cross Station. Round the corner, there's a 7-11. Definitely stay here again if I visit Melbourne again.

    Reviewed December 22, 2016

    See room deals

    9.3
    Exceptional
    Debra from Australia
    Family with teens
    Stayed 2 nights in February 2013

    great location but small rooms”

    freindly staff open 24 hrs

    The Pensione is perfectly positioned close to Southbank, just down from the Spencer Street station and also over the road from the free city circle tram that enables you to discover the whole Melbourne city area. Hotel is very well appointed even though rooms are small we didnt want for anything. Staff were friendly and nothing was a trouble. Would happily stay there again. Great value accommodation

    Reviewed February 08, 2013

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    9.0
    Exceptional
    ZALILA from Malaysia
    Family with young children
    Stayed 3 nights in December 2010

    Lovely hotel with great service”

    Location, room condition and price
    Breakfast not included

    It was a quick stay at the hotel where we spent most of the time outside to see Melbourne City but overall, it was nice and classy hotel. The room was nice with new furniture and tv. Plus the receptionist was really friendly. It is a good place for those who like to travel to Melbourne since there are lots of public transportation around.

    Reviewed December 14, 2010

    See room deals

    10.0
    Exceptional
    INIA from Australia
    Business traveler
    Stayed 1 night in November 2012

    Clean, Convenient and Comfortable”

    Great Location.

    I stayed in a dbl standard room. Only stayed one night. Was my business trip to the city of Melbourne. Very convenient, excellent location, 5 mins walk to Southern Cross Train Station and 10 mins walk to the Royal Casino, Flinder Street station and Lonsdale street (Courthouse). Also walk along Yarra River to the Hisense Arena (20mins) for concerts or events. The room was very clean and the bed was super comfortable. Excellent customer service at the Front Desk. Staff are very friendly Breakfast (can be included with the room rate) was very good. Overall...value for money, excellent hotel..recommend to any one. I will stay there again on my next trip to Melb.

    Reviewed November 26, 2012

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    8.7
    Excellent
    Amber from Australia
    Solo traveler
    Stayed 1 night in January 2014

    Excellent accommodation option in central location”

    Affordable, cute, central

    Excellent location, affordable, comfortable rooms and cute decor make this a good choice for staying in Melbourne CBD. Don't expect huge rooms - the size reflects the price - but they are clean and well-appointed. Hotel could be improved by providing free wi-fi and for fixing the problem with Optus coverage in the rooms (there was no coverage on the 3rd floor).

    Reviewed January 15, 2014

    See room deals

    8.0
    Excellent
    Ronius from Singapore
    Business traveler
    Stayed 4 nights in August 2013

    Great location,clean,comfortable,value for money”

    Location, location, location

    The best thing about this hotel is it's location! It's just a short walk from Southern Cross Station where there's a airport shuttle service. You can get to anywhere in Melbourne or Victoria from this central interchange station. It was a biz trip for me, so it's important to maximize my time in Melbourne to accomplish as many things as I've planned to. It's proximity to the Melbourne conference center is a big plus for me. It's just a short walk to get to crown casino and a free tram will bring you to all the major shopping hotspots in Melbourne. It's not at the heart of the city centre or Chinatown, so you get just the right mix of buzz & peacefulness in this part of the city. Absolutely love the location!!!

    Reviewed February 09, 2014

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    10.0
    Exceptional
    Jasmine from Malaysia
    Couple
    Stayed 3 nights in July 2015

    Cosy Little Romantic Spot in the Heat of Melbourne”

    Strategic location, Ambiance, Value for Money

    We absolutely love that this hotel has a strategic location in the city, as it is just few minutes walk from the Southern Cross Station and also the Spencer street Tram. The room was extremely cosy for us honeymooners, with the plus point that there is a laundry room for guests to clean and clear their luggage while on a long trip. Overall, we would definitely recommend this hotel to stay while in the beautiful city of Melbourne.

    Reviewed July 31, 2015

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    8.7
    Excellent
    Bianca from Australia
    Solo traveler
    Stayed 1 night in June 2011

    Perfect little hotel in the city of Melbourne”

    Modern, clean, friendly and helpful staff, great breakfast, daily servicing of the room

    I really enjoyed my stay here. This is an affordable hotel with lovely modern and clean rooms in the city of Melbourne. I booked the petite room which had a queen sized bead, tv mounted on the wall, bar fridge, kettle with tea and coffee, bathroom, window that opens. Small room as it is described as "petite" but perfect for a single traveller or a traveller that explores the city and comes back to the room in the evening to chill and fall asleep. Right near the train station and trams 100 m down the road. 10 mins walk to Convention centre. Staff helpful and looked up restaurants and plane confirmation details on the internet. Would recommend to friends.

    Reviewed June 24, 2011

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    9.0
    Exceptional
    Lisa from Australia
    Couple
    Stayed 1 night in December 2009

    Ms”

    So convienient to train station, shops and cbd. Clean and modern
    Small rooms

    We stayed at this hotel on new years eve. The hotel is professional, clean and modern. Rooms are on the small side but has everything you would need. We would defienately recommend this hotel for it's convienience to the southern cross train station and Melbourne cbd.

    Reviewed January 04, 2010

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    8.3
    Excellent
    Vivian from Ireland
    Couple
    Stayed 2 nights in August 2013

    Comfortable stay, fair price”

    Close to public transport, train station and airport - stylish, clean and comfortable stay - good price for Melbourne

    From the airport to the city with skybus and you dont even have to catch a shuttle bus to your hotel, because its a five minutes walk from the train station southern cross. The check in was quick, the room small but very clean, stylish, big comfortable bed and a flat screen TV. The bathroom is tiny but clean and we had a nice shower. I'd recommend those rooms for family and couples only because you dont have a lot privacy while using the bathroom ;) If you are able to pee in front of your boyfriend :) The bed is really comfortable and after a Jet lag perfect watching TV. This hotel has a really good value, you get the most for your money in Melbourne. Who needs those fancy hotels anyway if you're doing a city trip? You wont find a better deal I guess. Go for it.

    Reviewed August 24, 2013

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    9.3
    Exceptional
    Soon from Malaysia
    Solo traveler
    Stayed 6 nights in May 2011

    Great & Cosy Hotel”

    Strategy location and hotel's room is clean and comfortable

    The hotel is located just few meters from the Southern Cross Station, the transport hub of Melbourne, very convenience to travelers to or from Melbourne Airport. The major tram and train lines are passing through the tram stop in front of hotel and at Southern Cross. Therefore it is very convenience to move around. The hotel is slightly small but still worth of money. It is clean, comfortable and well equipment-ed.

    Reviewed May 19, 2011

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