Perfect for a comfortable budget stay over ”

Needed a room for three adults nearby to the convention center that wasn’t costing the earth. Best Western Melbourne was perfect! I’m sure I saw something about it being Pet Friendly too, which for me is a massive bonus! It was more than comfortable, the staff were gorgeous, and the key criterion for me was that it was within my budget. Best Western Melbourne City will be the first place I contact for staying in Melbourne from now on.

Nice and comfortable, near tram and main station”

This is our last hotel for our Australia trip (Adelaide-Mt Gambier-Port Campbell-Philip Island-Melbourne). It is located at the CBD area of Melbourne. We have a pleasant surprice when we had our hotel room upgraded for free. It could be a recently renovated hotel as the buidling was old style but the interior is modern and clean. It is very close to the free tram down the road whereas the main bus and train station is diagonally opposite the hotel. We stayed for 2 days but on the last day, we had to leave at 6am to catch our airport bus by 6:30am. We informed the hotel and they packed the breakfast for us to collect at the counter before we check out. We are so grateful!

Good location and value”

This is the second time I've stayed here. Easy access to everything Melbourne has to offer - tram outside door, railway station (and airport shuttle) 5 minutes walk. Would have liked a chair or two in the room (room slept 3) instead of the footstools. TV location at side of bed meant I had to twist my head to watch it. The toilet leaked from the cistern into the pan with an annoying, high-pitched squealing sound (another guest told me her room had the same problem) though I managed to temporarily fix it. However, given the price of hotel rooms in Melbourne, the location, cleanliness, staff competency, and reasonable price means I'll be staying at the Pensione again (I've stayed twice now). Even the shoebox rooms are ok; after all, I really only want a bed for the night and don't need to feel I'm sleeping in a football stadium.

Great location, but small rooms”

we stayed here for two nights in december 2011. the hotel is right next to a tram stop and very close to lots of melbourne attractions. it is an old building that seems to have been recently renovated to a high standard, the rooms are small and quirky, but clean, modern and well appointed. the bathroom in our room (a petite double) was very small, not a big problem if you don't intend to spend long in there. we got a deal that included breakfast, this is definitely worth paying for. there was a wide range of good quality foods set up in a buffet style. eating out in melbourne is crazily expensive, so make the most of this and eat a big breakfast! there is a small bar (we didn't see anyone in it during our time at the hotel), that has wifi you can use, the staff were polite and helpful, overall, a great little hotel in a perfect location.

Great hotel & location”

We were upgraded to a king size bedroom, much appreciated. Reception staff were very welcoming of us. Hotel appears to have been recently renovated, though some of the finishing trade completions were questionable. Missing plug from an extremely small vanity in the small bathroom were distractions. Extremely comfortable bed. Didn't try the dining room. This hotel is centrally located to Spencer St station, where Skybus from airport terminates. And is within easy walking distance to the Melbourne CBD, or trains, trams or bus stations. We will return.

Great accommodation with value!”

My partner and I stayed here over a longweekend, and we couldn't have asked for better service. Everyone was very friendly with a great service mind. Our room was Ok in size with basic facilities, but for the price we paid we were very pleased. The room was cleaned everyday and any requests we had were handled in a professional manner. Unluckily, our first room had faulty water heating for the shower so we had to have a cold shower, however as soon as we told the reception, not only did they quickly change the room but also offer us complementary breakfast for the rest of our stay for the inconvenience. Overall we enjoyed the stay very much, and will definitely consider this place again when visiting Melbourne. The hotel is conveniently located close to the CBD, so for anyone looking for a convenient and nice place in Melbourne this is perfect!

Overnight stopover”

Perfect location for Melbourne CBD stay ..minutes walk to Southetn Cross Station; Traim terminals; SkyBus to Airport;Crown Casino; shops and restaurants. . Old building with small ensuit, but adequate for two people on a budget. WE PARTICULARLY APPRECIATED THE SOFT RUBBER DOOR SEALS ON EVERY ROOM WHICH GREATLY REDUCES NOISE EACH TIME A TRAVELLER CLOSED THEIR DOOR... A FEATURE THAT EXPENSIVE HOTELS RARELY HAVE!!!

Great location but small wash basin and bathroom”

the location is good. southern cross station to catch the skybus to and from melbourne airport is within one minute walking distance. just turn round the corner , take the free city circle tram to see melbourne city. restaurants, shopping malls, aquarium are all within walking distance. overall it is a very good hotel to stay for your holiday.

Short Stay”

I enjoy staying at the Hotel Pensione as it is conveniently located to the arrival location of the Airport transport and is conventiently located to tram stops and easy walking to the CBD. Rooms are clean and airy with bright and modern toilet/shower facilties. Only problem on this visit was that there was footpath reconstruction outside the Hotel impedeing acess to the front door however this out of control of the Hotel. Having said that will stay here on my next visit to Melbourne

Great location and friendly receptionists!!”

I chanced upon this hotel on agoda and it was well worth the money. I book the shoebox room on 2 occasions. The rooms' sizes varied a little but it was good, sufficient space to put your things. I loved the service. All the receptionists I encountered greeted me with such cheerfulness (Sorry I can't remember their names). I loved them. All my emails beforehand were replied quickly. Because of my schedule I needed an early check in and another late check in at midnight. They accommodated my requests and even helped me to store my luggage. Location was probably the best. 2 different tram locations just across the street to bring you to most tourist locations, a short walk to Southern Cross Station. Round the corner, there's a 7-11. Definitely stay here again if I visit Melbourne again.

great location but small rooms”

The Pensione is perfectly positioned close to Southbank, just down from the Spencer Street station and also over the road from the free city circle tram that enables you to discover the whole Melbourne city area. Hotel is very well appointed even though rooms are small we didnt want for anything. Staff were friendly and nothing was a trouble. Would happily stay there again. Great value accommodation

Lovely hotel with great service”

It was a quick stay at the hotel where we spent most of the time outside to see Melbourne City but overall, it was nice and classy hotel. The room was nice with new furniture and tv. Plus the receptionist was really friendly. It is a good place for those who like to travel to Melbourne since there are lots of public transportation around.

Clean, Convenient and Comfortable”

I stayed in a dbl standard room. Only stayed one night. Was my business trip to the city of Melbourne. Very convenient, excellent location, 5 mins walk to Southern Cross Train Station and 10 mins walk to the Royal Casino, Flinder Street station and Lonsdale street (Courthouse). Also walk along Yarra River to the Hisense Arena (20mins) for concerts or events. The room was very clean and the bed was super comfortable. Excellent customer service at the Front Desk. Staff are very friendly Breakfast (can be included with the room rate) was very good. Overall...value for money, excellent hotel..recommend to any one. I will stay there again on my next trip to Melb.

Excellent accommodation option in central location”

Excellent location, affordable, comfortable rooms and cute decor make this a good choice for staying in Melbourne CBD. Don't expect huge rooms - the size reflects the price - but they are clean and well-appointed. Hotel could be improved by providing free wi-fi and for fixing the problem with Optus coverage in the rooms (there was no coverage on the 3rd floor).

Great location,clean,comfortable,value for money”

The best thing about this hotel is it's location! It's just a short walk from Southern Cross Station where there's a airport shuttle service. You can get to anywhere in Melbourne or Victoria from this central interchange station. It was a biz trip for me, so it's important to maximize my time in Melbourne to accomplish as many things as I've planned to. It's proximity to the Melbourne conference center is a big plus for me. It's just a short walk to get to crown casino and a free tram will bring you to all the major shopping hotspots in Melbourne. It's not at the heart of the city centre or Chinatown, so you get just the right mix of buzz & peacefulness in this part of the city. Absolutely love the location!!!

Cosy Little Romantic Spot in the Heat of Melbourne”

We absolutely love that this hotel has a strategic location in the city, as it is just few minutes walk from the Southern Cross Station and also the Spencer street Tram. The room was extremely cosy for us honeymooners, with the plus point that there is a laundry room for guests to clean and clear their luggage while on a long trip. Overall, we would definitely recommend this hotel to stay while in the beautiful city of Melbourne.

Perfect little hotel in the city of Melbourne”

I really enjoyed my stay here. This is an affordable hotel with lovely modern and clean rooms in the city of Melbourne. I booked the petite room which had a queen sized bead, tv mounted on the wall, bar fridge, kettle with tea and coffee, bathroom, window that opens. Small room as it is described as "petite" but perfect for a single traveller or a traveller that explores the city and comes back to the room in the evening to chill and fall asleep. Right near the train station and trams 100 m down the road. 10 mins walk to Convention centre. Staff helpful and looked up restaurants and plane confirmation details on the internet. Would recommend to friends.

Ms”

We stayed at this hotel on new years eve. The hotel is professional, clean and modern. Rooms are on the small side but has everything you would need. We would defienately recommend this hotel for it's convienience to the southern cross train station and Melbourne cbd.

Comfortable stay, fair price”

From the airport to the city with skybus and you dont even have to catch a shuttle bus to your hotel, because its a five minutes walk from the train station southern cross. The check in was quick, the room small but very clean, stylish, big comfortable bed and a flat screen TV. The bathroom is tiny but clean and we had a nice shower. I'd recommend those rooms for family and couples only because you dont have a lot privacy while using the bathroom ;) If you are able to pee in front of your boyfriend :) The bed is really comfortable and after a Jet lag perfect watching TV. This hotel has a really good value, you get the most for your money in Melbourne. Who needs those fancy hotels anyway if you're doing a city trip? You wont find a better deal I guess. Go for it.

Great & Cosy Hotel”

The hotel is located just few meters from the Southern Cross Station, the transport hub of Melbourne, very convenience to travelers to or from Melbourne Airport. The major tram and train lines are passing through the tram stop in front of hotel and at Southern Cross. Therefore it is very convenience to move around. The hotel is slightly small but still worth of money. It is clean, comfortable and well equipment-ed.