Best Western Mill River Manor Hotel
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 Best Western Mill River Manor Hotel
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7.5
Very good
/10
(500 reviews)See what guests said
See map
7.4
Very good
Location rating score
Very good location
Parking
FREE
  • Metropolitan Museum of Art29.69 km
  • Grand Central Terminal29.74 km
  • Museum of Modern Art (MoMA)29.89 km
  • Empire State Building30.07 km
  • Top of the Rock Observation Deck30.14 km
  • Central Park30.14 km
  • Times Square30.5 km
  • Broadway30.58 km
  • The National 9/11 Memorial & Museum31.33 km
  • Statue of Liberty33.6 km
  • Free Wi-Fi

    Best Western Mill River Manor Hotel

    173 Sunrise Highway, John F. Kennedy International Airport, New York (NY), United States, 11570 - See map

    Don't miss out!

    3 travelers have booked today.

    "Perfect location, clean hotel, great value."
    Lori - August 15, 2017
    Very good service
    7.9 rating for service
    Very good cleanliness
    7.7 rating for cleanliness
    Very good comfort
    7.7 room quality and comfort
    Very good facilities on premise
    7.2 facilities on premise
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    • Air conditioning

    • Daily housekeeping

    Cheaper than 99% of all properties in New York (NY) in the last 24 hoursCompared to 5,556 New York (NY) properties at Agoda for various dates
    Value for money7.4
    Location rating7.4
    Nearest airportJohn F. Kennedy International Airport (JFK)
    Distance to airport11.4 km

    Rooms available at Best Western Mill River Manor Hotel

    7.7
    Very good
    Room comfort & quality
    2 Double Beds Accessible
    2 Double Beds Accessible
    ...
    • Room size: 21 m²/226 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    1 KING BED SUITE NONSMOKING
    1 KING BED SUITE NONSMOKING
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Deluxe One Bedroom King Suite with Sofa Bed - Non Smoking
    Deluxe One Bedroom King Suite with Sofa Bed - Non Smoking
    ...
    • Room size: 21 m²/226 ft²
    • Shower
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    1 King Room Non-Smoking
    1 King Room Non-Smoking
    ...
    • Room size: 21 m²/226 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    2 Double Beds Non-Smoking
    2 Double Beds Non-Smoking
    ...
    • Room size: 21 m²/226 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    2 Double Beds Nonsmoking
    2 Double Beds Nonsmoking
    ...
    • Room size: 21 m²/226 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    1 King Bed Accessible
    1 King Bed Accessible
    ...
    • Room size: 21 m²/226 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    King Room - Non-Smoking
    King Room - Non-Smoking
    ...
    • Room size: 15 m²/161 ft²
    Enter dates to see prices
    2 Double Beds Single
    2 Double Beds Single
    ...
      Enter dates to see prices
      ACCESSIBILITY 2 DOBLE BEDS FOR NON-SMOKERS
      ACCESSIBILITY 2 DOBLE BEDS FOR NON-SMOKERS
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Best Western Mill River Manor Hotel?

        Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Best Western Mill River Manor Hotel?

        Best Western Mill River Manor Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of USD 10. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Best Western Mill River Manor Hotel has a car park right on site for maximum convenience. Car parking is free for guests.

        What is the smoking policy at Best Western Mill River Manor Hotel?

        Best Western Mill River Manor Hotel does not permit smoking in any of its rooms or indoor areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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        What people love about Best Western Mill River Manor Hotel

        • 7.2
          Very good
          Location

          "If you want a quite place near JFK airport, this is the best place."

          Alodia

          |

          October 24, 2016

        • 9.2
          Exceptional
          Staff 

          "Great helpfull and considerate staffs."

          Rico J.

          |

          June 8, 2016

        • 10.0
          Exceptional
          Location

          "Great location."

          David

          |

          August 30, 2016

        Property ranking|Compared to 5,556 New York (NY) properties
        See all rankings
        Cheapest price score
        Room comfort score
        7.7/10
        Value for money score
        7.4/10
        Service score
        7.9/10
        Better than
        99
        %
        of New York (NY) properties
        Better than
        97
        %
        of New York (NY) properties
        Better than
        95
        %
        of New York (NY) properties
        Better than
        95
        %
        of New York (NY) properties
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        More about Best Western Mill River Manor Hotel

        More about Best Western Mill River Manor Hotel

        9.2
        Exceptional

        "Very nice hotel."

        VADES F.

        |

        August 2, 2016

        Description

        Show less

        Most talked about facilities

        Housekeeping
        13 mentions
        Breakfast
        12 mentions
        Taxi
        4 mentions
        Internet
        3 mentions

        What they offer

        10.0
        Exceptional

        "Nice and comfy"

        CAREN J.

        |

        August 31, 2017

        View all reviews
        Show less

        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Food and dining

        Breakfast options

        Continental

        Restaurants on site

        Restaurant
        Cuisine:American
        Menu:Buffet

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Property's guest policies

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        Some helpful facts

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        Reviews of Best Western Mill River Manor Hotel from real guests

        Overall rating
        7.4
        Very good
        From 550 reviews
        Provided by verified guests of
        Agoda Reviews (142)Booking.com Reviews (358)
        Rating via Agoda7.5
        /
        10
        Cleanliness7.7
        Facilities7.2
        Location7.4
        Room comfort and quality7.7
        Service7.9
        Value for money7.4
        High score for New York (NY)
        Rating
        9+ Exceptional (26)
        8-9 Excellent (25)
        7-8 Very Good (29)
        6-7 Good (11)
        <6 Below Expectation (29)
        Time of the year
        Mar - May (24)
        Jun - Aug (31)
        Sep - Nov (36)
        Dec - Feb (29)
        All guests (142)
        All room types
        All languages

        Show reviews that mention 

        Showing 120 verified guest comments
        12345
        9.3
        Exceptional
        Sim from Malaysia
        Family with young children
        Stayed 2 nights in March 2016

        Fab hotel”

        Cleanliness, location and comfort

        We checked in rather late (around 1am). The staff was helpful and check in was fast. We were starving by then and was really happy to find out that there was a diner and pizza place still open at that hour and within 3 blocks from the hotel. Room was clean. We booked into the room with 2 double beds and it was sufficient for the 3 of us (our child is 6). There was still more than enough room for us to move around even with our huge luggages.

        Reviewed March 21, 2016
        8.0
        Excellent
        Jan from United States
        Couple
        1 King Room Non-Smoking
        Stayed 1 night in November 2018

        Freezing winds in room”

        Nice place to stay when the temperature is above 50 degrees F.. Older hotel with room entry door on the outside. Cold air invaded room around door edge. Stuffed it with newspaper. Good quality breakfast.

        Reviewed November 24, 2018
        2.0
        shaopeng from Taiwan
        Business traveler
        2 Double Beds Accessible
        Stayed 1 night in August 2017

        Terrible front desk service”

        The front desk gave us non working room key in the first time. Then, she told me she wrote the wrong room number so it didn't work. She reset the room key again. However, when we opened the door that was lock by chain. So, we went to the front desk again to get the right key. And, they didn't offer the shampoo and soap in the room. Terrible service.

        Reviewed August 11, 2017
        8.4
        Excellent
        Mansor from Malaysia
        Couple
        Stayed 3 nights in December 2016

        Couple in Transit”

        We were travelling from Malaysia to Denver, stopping over in NYC for a couple of days. The hotel location is excellent as it is next to LIRR Rockville Center station. We enjoyed the stay, but the weather was too cold for us to venture out more around the area.

        Reviewed December 20, 2016
        4.8
        Mohammad from Bangladesh
        Family with young children
        Stayed 2 nights in October 2016

        Not an airport hotel”

        The fact that they write JFK in their address is kind of a bluff.Airport hotels normally have a shuttle service which they dont and they are about 25 minutes from the airport.If you are looking to go to the city from this hotel,the taxi fare comes to about 50 usd minimum. I would only recommend this hotel for people who want to stay near long island not new york city.

        Reviewed October 28, 2016
        9.0
        Exceptional
        RODERICK from United Kingdom
        Solo traveler
        Stayed 1 night in January 2016

        Best 3 star I have stayed in”

        Location, comfort and 20 mins from airport

        My stay was suprisingly very good. It was my first time, travelling to New York and it was late. If you have an Uber account? I recommend to use it, fare prices are good. I wasnt sure of the area, where the hotel is located, but in the morning it looked safe and clean. Its only a 5 min walk to the local metro station and 1 stop to the main station called Jamaica, where you can get the airtrain to JFK. Joshua the night receptionist checked me with 7 mins and he was very helpful. The room was great and the bed comfortable, it was better than I expected and larger than the hotel room I stayed down town. I would definitely come back and recommend to friends. The breakfast was reasonable for what it was.

        Reviewed January 11, 2016
        7.3
        Very good
        fai from Malaysia
        Family with teens
        Stayed 1 night in September 2015

        Comfortable stay”

        Large room, friendly staff, good breakfast

        The hotel is located in the Long Island area, which is rather far from JFK. However, the stay was pleasant and comfortable. Good waffles were served during breakfast. There are many restaurants and eateries around the hotel. Besides, a supermarket, pharmacy and the Rockville train station are within walking distance.

        Reviewed October 01, 2015
        8.0
        Excellent
        Edi from Indonesia
        Family with teens
        Stayed 2 nights in July 2015

        Good Option if You Like to be Close to JFK”

        Location, Close to Resto, Clean

        It was a nice stay. We felt secure. We choose this to be as close possible with JFK with reasonable cost. Having meals is easy, many resto closeby. We did have a car, seems a bit difficult to get parking since the hotel most of time full. Good value for money.

        Reviewed July 29, 2015
        7.3
        Very good
        Eugene from Singapore
        Business traveler
        Stayed 2 nights in January 2015

        Not a suitable transit hotel”

        Cleanliness, breakfast and staff.

        Hotel must remove "airport transfer" from the hotel description since it DOES NOT provide any shuttle service to the airport as we normally know it. The "airport transfer" mentioned by the Agoda and hotel actually meant taxi service which costs almost US$50 each way.

        Reviewed March 21, 2015
        8.7
        Excellent
        thato from South Africa
        Family with teens
        Stayed 6 nights in December 2014

        good staff and good service providers”

        staff, room cleaniless and price

        there is a lady at reception I would like to give thanks to she helped a lot with our bags our stay advised us on where to go and how to travel, there was also a gentlemen who checked us in I really enjoyed their company and advise, as well as the handy man who helped with my bag when I was stuck thank you thank you

        Reviewed January 12, 2015
        9.0
        Exceptional
        Thea from United States
        Solo traveler
        Stayed 5 nights in December 2014

        Great Location and Price”

        Train to Manhattan at doorstep, Staff amazing, and Excellent price

        I enjoyed the convenience as I use to stay in New York city. Breakfast a plus as I started the day especially Christmas rush. I will definately be back because of convenient location, great price, excelent staff, and since breakfast is a plus.

        Reviewed December 29, 2014
        8.3
        Excellent
        Sean from United States
        Couple
        Stayed 1 night in November 2014

        Our Stay”

        Modern feel, Friendly Staff, Bed Comfort

        The room was modernly updated and includes a microwave and fridge. The bed was comfortable and the room was clean. Being next to Sunrise Highway made the room a little noisy at times, but we were given an option and choose that room. The heater was noisy and parking was slim. Overall I would rate our stay a 7.5.

        Reviewed November 10, 2014
        8.3
        Excellent
        Mark from Australia
        Business traveler
        Stayed 1 night in October 2014

        Nice enough but getting to JFK wasn't easy”

        Cleanliness, room size and comfort

        We booked here because we had to catch a morning flight - there are hotels much closer to JFK that came up when I searched but this place listed that it had an airport shuttle service. We asked whether we needed to book on the shuttle when we checked in but were told that they didn't operate a shuttle. On the list of hotel services in the room, there was a section headed 'airport transfers' which said there was a phone in reception to book an external transfer (which I guess is just a taxi). In the end we just got reception to call a cab which took half an hour to arrive so with the cost of the room plus the cost of the cab, we might as well have paid more for a hotel closer to JFK.

        Reviewed November 02, 2014
        9.7
        Exceptional
        Sarah from United States
        Business traveler
        Stayed 1 night in September 2014

        Convenient, clean and well worth the price”

        aesthetic of grounds and rooms, fantastic staff, convenient location

        I stayed here for one night on the fly when coming up for a temporary job before finding more permanent housing. Purchased room through Agoda and was able to check in within an hour with no problem. Staff was incredibly friendly and told me to call down if I needed info on the area. I had a perfectly situated room near the stairs/elevator on the 2nd floor, so also big ups to the staff on placing me. The room was very nice and suited my needs perfectly for the night and next morning. Complimentary breakfast bar was great and again staffed by friendly people. While I was happy with the location of the hotel in terms of coming from the road and having to meet a coworker elsewhere for dinner, being right in the center of town and right next to the train did make it noisy at times, but that is my only complaint. If you are looking for a quiet getaway, this is definitely not your place, but if you're looking for a good place to rest your head for the night while traveling, this is a fabulous establishment.

        Reviewed September 03, 2014
        8.0
        Excellent
        Hugh from United States
        Group
        Stayed 1 night in August 2014

        Best Western Mill River Manor Hotel”

        Location, breakfast, price

        We only stayed one night, and it was fine. The only problems we ran into were the fact that there were three of us and we asked for an extra set of towels as there were only two in the room. Despite a promise to send up another set, they never arrived and we left without seeing them. One minor nit to pick, there was a bottle of lotion by the sink that had obviously been used and returned to the counter. I would stay there again if I were in the area.

        Reviewed August 18, 2014
        8.3
        Excellent
        Julie from Australia
        Couple
        Stayed 2 nights in November 2013

        Great ”

        Proximity to airport, short distance to Rockville centre station. The Long Island rail road to Penn station fantastic, Fast, frequent trains and inexpensive.

        Concierge, reception staff very helpful, BJ, Nick and Andrew. My only suggestion would be for hotel booking agents to advise travellers to get lynbrook taxi service from airport with their telephone number as suggested mode of transport to and from the hotel. Their charge is $38 plus tip. Yellow taxis cost double $107 plus tip. Daily newspapers. hotel provides Complimentary tea and coffee and cold water on tap in reception area for daily use ready and waiting as well as facilities in your own room.

        Reviewed November 18, 2013
        8.3
        Excellent
        Johanna from Philippines
        Family with teens
        Stayed 4 nights in October 2013

        Pleasant overall but not near to airport at all”

        Friendly staff, comfortable beds, easy access to public transportation

        Our stay was pleasant overall. However, my search parameter was a hotel near JFK airport. I don't know what is your criteria but this hotel was not close. I had to spent $45 on the taxi to take us there. Websites said I should have paid $20 but the deiver argued that since it was a different city, I had to pay extra. Not a nice way to start our New york adventure. Good thing it was very near the Long Island railroad station (Rockville Centre) so that access to Manhattan and penn Station was direct. It is still a 40-minute commute though. Otherwise, the hotel is pretty good.

        Reviewed November 03, 2013
        8.0
        Excellent
        Vincent from United States
        Family with teens
        Stayed 4 nights in November 2012

        Decent hotel. Good location. Helpful staff.”

        Location

        The only problem we had was that on check in, they had no record of our confirmed reservation and had no room for us. We had to stay at another hotel. I had the voucher. They were able to book us after the first night, but after driving 12 hours, this was very inconvenient. Not particularly happy with your service.

        Reviewed December 02, 2012
        4.8
        Todd from United States
        Couple
        1 King Room Non-Smoking
        Stayed 1 night in December 2018

        Noisy noisy location, but clean hotel”

        If you want a night sleep, then do not go here. The hotel is very old, located in between a busy 4 way street and the train station . We could hear everything, even the persons walking in the room above us, the elevator, the cars on the street and the train. Very slow internet also and the remote of the TV is impossible to work. On the plus sight, the room was very clean, bed was ok and the breakfast was free.

        Reviewed December 03, 2018
        8.0
        Excellent
        Deepa from South Africa
        Solo traveler
        1 King Room Non-Smoking
        Stayed 1 night in January 2017

        Convenient, restaurant closeby, value for money”

        Clean, friendly staff

        Reviewed January 14, 2017
        12345

        Reviews of Best Western Mill River Manor Hotel from real guests

        Overall rating
        7.4
        Very good
        From 550 reviews
        Provided by verified guests of
        Agoda Reviews (142)Booking.com Reviews (358)
        Rating via Agoda7.5
        /
        10
        Cleanliness7.7
        Facilities7.2
        Location7.4
        Room comfort and quality7.7
        Service7.9
        Value for money7.4
        High score for New York (NY)
        Rating
        9+ Exceptional (26)
        8-9 Excellent (25)
        7-8 Very Good (29)
        6-7 Good (11)
        <6 Below Expectation (29)
        Time of the year
        Mar - May (24)
        Jun - Aug (31)
        Sep - Nov (36)
        Dec - Feb (29)
        All guests (142)
        All room types
        All languages

        Show reviews that mention 

        Showing 120 verified guest comments
        12345
        9.3
        Exceptional
        Sim from Malaysia
        Family with young children
        Stayed 2 nights in March 2016

        Fab hotel”

        Cleanliness, location and comfort

        We checked in rather late (around 1am). The staff was helpful and check in was fast. We were starving by then and was really happy to find out that there was a diner and pizza place still open at that hour and within 3 blocks from the hotel. Room was clean. We booked into the room with 2 double beds and it was sufficient for the 3 of us (our child is 6). There was still more than enough room for us to move around even with our huge luggages.

        Reviewed March 21, 2016
        8.0
        Excellent
        Jan from United States
        Couple
        1 King Room Non-Smoking
        Stayed 1 night in November 2018

        Freezing winds in room”

        Nice place to stay when the temperature is above 50 degrees F.. Older hotel with room entry door on the outside. Cold air invaded room around door edge. Stuffed it with newspaper. Good quality breakfast.

        Reviewed November 24, 2018
        2.0
        shaopeng from Taiwan
        Business traveler
        2 Double Beds Accessible
        Stayed 1 night in August 2017

        Terrible front desk service”

        The front desk gave us non working room key in the first time. Then, she told me she wrote the wrong room number so it didn't work. She reset the room key again. However, when we opened the door that was lock by chain. So, we went to the front desk again to get the right key. And, they didn't offer the shampoo and soap in the room. Terrible service.

        Reviewed August 11, 2017
        8.4
        Excellent
        Mansor from Malaysia
        Couple
        Stayed 3 nights in December 2016

        Couple in Transit”

        We were travelling from Malaysia to Denver, stopping over in NYC for a couple of days. The hotel location is excellent as it is next to LIRR Rockville Center station. We enjoyed the stay, but the weather was too cold for us to venture out more around the area.

        Reviewed December 20, 2016
        4.8
        Mohammad from Bangladesh
        Family with young children
        Stayed 2 nights in October 2016

        Not an airport hotel”

        The fact that they write JFK in their address is kind of a bluff.Airport hotels normally have a shuttle service which they dont and they are about 25 minutes from the airport.If you are looking to go to the city from this hotel,the taxi fare comes to about 50 usd minimum. I would only recommend this hotel for people who want to stay near long island not new york city.

        Reviewed October 28, 2016
        9.0
        Exceptional
        RODERICK from United Kingdom
        Solo traveler
        Stayed 1 night in January 2016

        Best 3 star I have stayed in”

        Location, comfort and 20 mins from airport

        My stay was suprisingly very good. It was my first time, travelling to New York and it was late. If you have an Uber account? I recommend to use it, fare prices are good. I wasnt sure of the area, where the hotel is located, but in the morning it looked safe and clean. Its only a 5 min walk to the local metro station and 1 stop to the main station called Jamaica, where you can get the airtrain to JFK. Joshua the night receptionist checked me with 7 mins and he was very helpful. The room was great and the bed comfortable, it was better than I expected and larger than the hotel room I stayed down town. I would definitely come back and recommend to friends. The breakfast was reasonable for what it was.

        Reviewed January 11, 2016
        7.3
        Very good
        fai from Malaysia
        Family with teens
        Stayed 1 night in September 2015

        Comfortable stay”

        Large room, friendly staff, good breakfast

        The hotel is located in the Long Island area, which is rather far from JFK. However, the stay was pleasant and comfortable. Good waffles were served during breakfast. There are many restaurants and eateries around the hotel. Besides, a supermarket, pharmacy and the Rockville train station are within walking distance.

        Reviewed October 01, 2015
        8.0
        Excellent
        Edi from Indonesia
        Family with teens
        Stayed 2 nights in July 2015

        Good Option if You Like to be Close to JFK”

        Location, Close to Resto, Clean

        It was a nice stay. We felt secure. We choose this to be as close possible with JFK with reasonable cost. Having meals is easy, many resto closeby. We did have a car, seems a bit difficult to get parking since the hotel most of time full. Good value for money.

        Reviewed July 29, 2015
        7.3
        Very good
        Eugene from Singapore
        Business traveler
        Stayed 2 nights in January 2015

        Not a suitable transit hotel”

        Cleanliness, breakfast and staff.

        Hotel must remove "airport transfer" from the hotel description since it DOES NOT provide any shuttle service to the airport as we normally know it. The "airport transfer" mentioned by the Agoda and hotel actually meant taxi service which costs almost US$50 each way.

        Reviewed March 21, 2015
        8.7
        Excellent
        thato from South Africa
        Family with teens
        Stayed 6 nights in December 2014

        good staff and good service providers”

        staff, room cleaniless and price

        there is a lady at reception I would like to give thanks to she helped a lot with our bags our stay advised us on where to go and how to travel, there was also a gentlemen who checked us in I really enjoyed their company and advise, as well as the handy man who helped with my bag when I was stuck thank you thank you

        Reviewed January 12, 2015
        9.0
        Exceptional
        Thea from United States
        Solo traveler
        Stayed 5 nights in December 2014

        Great Location and Price”

        Train to Manhattan at doorstep, Staff amazing, and Excellent price

        I enjoyed the convenience as I use to stay in New York city. Breakfast a plus as I started the day especially Christmas rush. I will definately be back because of convenient location, great price, excelent staff, and since breakfast is a plus.

        Reviewed December 29, 2014
        8.3
        Excellent
        Sean from United States
        Couple
        Stayed 1 night in November 2014

        Our Stay”

        Modern feel, Friendly Staff, Bed Comfort

        The room was modernly updated and includes a microwave and fridge. The bed was comfortable and the room was clean. Being next to Sunrise Highway made the room a little noisy at times, but we were given an option and choose that room. The heater was noisy and parking was slim. Overall I would rate our stay a 7.5.

        Reviewed November 10, 2014
        8.3
        Excellent
        Mark from Australia
        Business traveler
        Stayed 1 night in October 2014

        Nice enough but getting to JFK wasn't easy”

        Cleanliness, room size and comfort

        We booked here because we had to catch a morning flight - there are hotels much closer to JFK that came up when I searched but this place listed that it had an airport shuttle service. We asked whether we needed to book on the shuttle when we checked in but were told that they didn't operate a shuttle. On the list of hotel services in the room, there was a section headed 'airport transfers' which said there was a phone in reception to book an external transfer (which I guess is just a taxi). In the end we just got reception to call a cab which took half an hour to arrive so with the cost of the room plus the cost of the cab, we might as well have paid more for a hotel closer to JFK.

        Reviewed November 02, 2014
        9.7
        Exceptional
        Sarah from United States
        Business traveler
        Stayed 1 night in September 2014

        Convenient, clean and well worth the price”

        aesthetic of grounds and rooms, fantastic staff, convenient location

        I stayed here for one night on the fly when coming up for a temporary job before finding more permanent housing. Purchased room through Agoda and was able to check in within an hour with no problem. Staff was incredibly friendly and told me to call down if I needed info on the area. I had a perfectly situated room near the stairs/elevator on the 2nd floor, so also big ups to the staff on placing me. The room was very nice and suited my needs perfectly for the night and next morning. Complimentary breakfast bar was great and again staffed by friendly people. While I was happy with the location of the hotel in terms of coming from the road and having to meet a coworker elsewhere for dinner, being right in the center of town and right next to the train did make it noisy at times, but that is my only complaint. If you are looking for a quiet getaway, this is definitely not your place, but if you're looking for a good place to rest your head for the night while traveling, this is a fabulous establishment.

        Reviewed September 03, 2014
        8.0
        Excellent
        Hugh from United States
        Group
        Stayed 1 night in August 2014

        Best Western Mill River Manor Hotel”

        Location, breakfast, price

        We only stayed one night, and it was fine. The only problems we ran into were the fact that there were three of us and we asked for an extra set of towels as there were only two in the room. Despite a promise to send up another set, they never arrived and we left without seeing them. One minor nit to pick, there was a bottle of lotion by the sink that had obviously been used and returned to the counter. I would stay there again if I were in the area.

        Reviewed August 18, 2014
        8.3
        Excellent
        Julie from Australia
        Couple
        Stayed 2 nights in November 2013

        Great ”

        Proximity to airport, short distance to Rockville centre station. The Long Island rail road to Penn station fantastic, Fast, frequent trains and inexpensive.

        Concierge, reception staff very helpful, BJ, Nick and Andrew. My only suggestion would be for hotel booking agents to advise travellers to get lynbrook taxi service from airport with their telephone number as suggested mode of transport to and from the hotel. Their charge is $38 plus tip. Yellow taxis cost double $107 plus tip. Daily newspapers. hotel provides Complimentary tea and coffee and cold water on tap in reception area for daily use ready and waiting as well as facilities in your own room.

        Reviewed November 18, 2013
        8.3
        Excellent
        Johanna from Philippines
        Family with teens
        Stayed 4 nights in October 2013

        Pleasant overall but not near to airport at all”

        Friendly staff, comfortable beds, easy access to public transportation

        Our stay was pleasant overall. However, my search parameter was a hotel near JFK airport. I don't know what is your criteria but this hotel was not close. I had to spent $45 on the taxi to take us there. Websites said I should have paid $20 but the deiver argued that since it was a different city, I had to pay extra. Not a nice way to start our New york adventure. Good thing it was very near the Long Island railroad station (Rockville Centre) so that access to Manhattan and penn Station was direct. It is still a 40-minute commute though. Otherwise, the hotel is pretty good.

        Reviewed November 03, 2013
        8.0
        Excellent
        Vincent from United States
        Family with teens
        Stayed 4 nights in November 2012

        Decent hotel. Good location. Helpful staff.”

        Location

        The only problem we had was that on check in, they had no record of our confirmed reservation and had no room for us. We had to stay at another hotel. I had the voucher. They were able to book us after the first night, but after driving 12 hours, this was very inconvenient. Not particularly happy with your service.

        Reviewed December 02, 2012
        4.8
        Todd from United States
        Couple
        1 King Room Non-Smoking
        Stayed 1 night in December 2018

        Noisy noisy location, but clean hotel”

        If you want a night sleep, then do not go here. The hotel is very old, located in between a busy 4 way street and the train station . We could hear everything, even the persons walking in the room above us, the elevator, the cars on the street and the train. Very slow internet also and the remote of the TV is impossible to work. On the plus sight, the room was very clean, bed was ok and the breakfast was free.

        Reviewed December 03, 2018
        8.0
        Excellent
        Deepa from South Africa
        Solo traveler
        1 King Room Non-Smoking
        Stayed 1 night in January 2017

        Convenient, restaurant closeby, value for money”

        Clean, friendly staff

        Reviewed January 14, 2017
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        Best Western Mill River Manor Hotel
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        • Very good location
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