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2015

Best Western Mornington Hotel

12, Lancaster Gate, Hyde Park, London, United Kingdom, W2 3LG - View on map
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Very good7.7
Based on 156 reviews
Best Western Mornington Hotel
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Fitness center
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Bathroom
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8.4 Excellent location
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8.4Location

  • 150 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
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Family Room
...
  • 21 m²
  • Non-smoking
  • 1 king bed and 1 sofa bed
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Single Room
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  • 11 m²
  • Non-smoking
  • 1 single bed
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Executive Suite
...
  • 25 m²
  • Non-smoking
  • 1 king bed and 1 sofa bed
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Economy Double Room
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  • 11 m²
  • Non-smoking
  • 1 double bed
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Twin Room
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  • 17 m²
  • Non-smoking
  • 2 single beds
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Nearest essentials

Airports
  • 16 kilometers to
  • London City Airport (LCY)
  • 20 kilometers to
  • London Heathrow Airport (LHR)
Public transportation
  • 150 meters to
  • Lancaster Gate Tube Station
  • 500 meters to
  • Paddington Railway Station
Hospital or clinic
  • 2.1 kilometers to
  • Bupa Cromwell Hospital
Pharmacy
  • 150 meters to
  • Moores Pharmacy
Convenience store
  • 400 meters to
  • Sainsbury's Local
Cash withdrawal
  • 10 meters to
  • ATM

More about

An overview

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Verified guest reviews

Agoda Reviews (156)
Booking.com Reviews (2408)

6.1

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Very good
based on 156 reviews
  • Cleanliness 8.1
  • Facilities 6.8
  • Location 8.4
  • Room comfort and quality 7.6
  • Service 7.8
  • Value for money 7.5
Very good
based on 40 reviews
  • Cleanliness 8.3
  • Facilities 6.0
  • Location 8.7
  • Room comfort and quality 8.1
  • Service 8.0
  • Value for money 7.7
Very good
based on 48 reviews
  • Cleanliness 8.0
  • Facilities 6.5
  • Location 8.5
  • Room comfort and quality 7.4
  • Service 7.8
  • Value for money 7.8
Very good
based on 43 reviews
  • Cleanliness 7.9
  • Facilities 7.2
  • Location 8.1
  • Room comfort and quality 7.4
  • Service 7.8
  • Value for money 7.1
Very good
based on 12 reviews
  • Cleanliness 8.3
  • Facilities 10.0
  • Location 8.8
  • Room comfort and quality 7.8
  • Service 7.3
  • Value for money 7.8
Very good
based on 7 reviews
  • Cleanliness 8.9
  • Location 8.9
  • Room comfort and quality 6.3
  • Service 7.7
  • Value for money 7.4
Excellent
based on 6 reviews
  • Cleanliness 8.3
  • Facilities 6.7
  • Location 8.0
  • Room comfort and quality 9.3
  • Service 8.3
  • Value for money 8.0
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Showing 148 verified guest comments
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7.6
Amber from Australia
Couple
Economy Double Room
Stayed 6 nights in April 2017
Good location ”
Great location, small but well appointed rooms. Noisy at night due to noise from people in neighbouring and rooms above.
Reviewed April 26, 2017
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5.6
Yau from Hong Kong
Solo traveler
Twin Room
Stayed 3 nights in February 2017
Above average”
I found that the coffee & tea equipment has urine inside the kettle !!! horrible ! feel so bad !!!
Reviewed April 12, 2017
Dear Yau, Thank you for taking the time to give us your feedback. I am very sorry to learn of your experience. this is a very serious allegation. I am disappointed that you did not let us know when you were in the hotel so that it could be investigated and dealt with at the time. I have inspected the kettle in room 506 and there is no trace of Urine in the kettle. However given you comments we have replaced the kettle in the room. Kind Regards Byron Wilson General Manager
Responded April 14, 2017
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Best Western Mornington Hotel
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10.0
Jasmine from India
Family with young children
Economy Double Room
Stayed 1 night in January 2017
excellent”
goid location. near to railway station. lovely staff and clean hotel
Reviewed April 05, 2017
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7.2
MS. from Thailand
Solo traveler
Single Room
Stayed 3 nights in January 2016
good Location”
Location was good. the rooms are very small but cleans. overall had a great stay
Reviewed August 05, 2016
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7.6
FUNG from Hong Kong
Solo traveler
Twin Room
Stayed 8 nights in July 2016
Good location, clean room”
The location is very good, 5 mins walk from underground. The room is spacious and clean. The only bad thing is the sound proofing poor. Most receptionist lack of smile, not nice except one male receptionist whom help us on check in was exceptionally perfect.
Reviewed July 31, 2016
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10.0
Priscilla from Singapore
Group
Economy Double Room
Stayed 4 nights in July 2016
23Jul to 27 Jul 2016”
Easy to find using the Google map. The hotel is cosy and the staff are well informed and the place is great. We are surprised when we returned to our room to find swan made from the towel placed in our bed. It was lovely. The breadfast provided were great. The staffs were friendly and professional. They went extra mile in providing the information on how to get to the airport; time, price and ways. Will definitely go back to this hotel if we go to London again. Good job!😊
Reviewed July 31, 2016
1 traveler found this review helpful. Did you? |
5.2
SEEREEN from Malaysia
Couple
Twin Room
Stayed 4 nights in June 2016
Disappointed with the room”
I was second time to stayed this hotel. It's really make disappointed due to the noisy was terrible. The ceiling and walls not even install the soundproofing and the good ceiling tiles. The noisy it was like in front of us. They weren't offered others more quiet room to us. I was grab a good price this round but got a noisy room and really bad experience. I will not consider in the next time. It's was brought me nightmares.
Reviewed July 05, 2016
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8.0
che from Taiwan
Group
Twin Room
Stayed 3 nights in June 2016
great service”
Cleanliness
Reviewed June 17, 2016
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7.7
Faisal from Malaysia
Business traveler
Single Room
Stayed 4 nights in February 2016
Short Stay in Best Western Mornington Hotel”
1) Location 2) Price 3) Cleanliness
Reviewed February 29, 2016
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8.0
Abd from Malaysia
Business traveler
Economy Double Room
Stayed 7 nights in November 2015
Closed to tube station”
Room is small with low ceiling
Reviewed February 12, 2016
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Best Western Mornington Hotel
|Very good 7.7
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