7.9
Very good
/10
(717 reviews)See what guests said
Housekeeping9
Food & Dining2
Breakfast2
See map
8.2
Excellent
Location rating score
Excellent location
Parking
FREE
Best Western Pemberton Hotel

"Great dinner options avail in the hotel!"

Jenny - December 25, 2018

King Best Western Pemberton Hotel
Bathroom Best Western Pemberton Hotel
Bathroom Best Western Pemberton Hotel
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3.5-star Hotel
Free Wi-Fi

Best Western Pemberton Hotel

66 Brockman Street, Pemberton, Pemberton, Australia, 6260 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Preventative Equipment
Hand sanitizer
Property highlightsRead all 717 reviews
Very good cleanliness
7.9 rating for cleanliness
Very good service
7.9 rating for service
Very good comfort
7.5 room quality and comfort
Very good facilities on premise
7.2 facilities on premise

Everything was very reasonably priced I would recommend for family holidays!

Rebecca | July 7, 2017

The food is ok and the self serve salad bar has a good selection of salads.

Ho P. | September 30, 2019

Room was comfortable and the breakfast was nice

Chris | November 7, 2019

Welcoming staff, room comfortable and clean.

Mike | March 31, 2017

Lovely hotel with its rammed earth walls.

chris | October 6, 2017

Staff was very accommodating and helpful.

Yoke F. | July 10, 2017

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Balcony/terrace

  • Bar

Value for money7.3
Distance to city center2 km
Location rating8.2

Rooms available at Best Western Pemberton Hotel

7.5
Very good
Room comfort & quality
Deluxe Suite with Spa Bath
Deluxe Suite with Spa Bath
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Twin Room - Disability Access
Twin Room - Disability Access
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 2 single beds
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Deluxe Suite
Deluxe Suite
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 1 king bed
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Triple
Triple
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 3 single beds
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King
King
...
  • Room size: 17 m²/183 ft²
  • Balcony/terrace
  • 1 king bed
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Queen Room - Disability Access
Queen Room - Disability Access
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Queen and Single Room
Queen and Single Room
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 1 single bed and 1 queen be...
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Family Studio
Family Studio
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 2 single beds and 1 queen b...
Enter dates to see prices
King Single Room
King Single Room
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 1 single bed and 1 king bed
Enter dates to see prices
Standard Twin Room
Standard Twin Room
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Best Western Pemberton Hotel?

Check-in is from 2:00 PM, and check-out is until 7:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out.

How do I get to Best Western Pemberton Hotel?

For those who wish to drive their own cars, Best Western Pemberton Hotel has a car park right on site for maximum convenience. Car parking is free for guests.

What is the smoking policy at Best Western Pemberton Hotel?

Best Western Pemberton Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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What people love about Best Western Pemberton Hotel

  • 6.4
    Good

    "Good place to stay while traveling."

    Puiyan

    |

    May 13, 2017

  • 7.2
    Very good
    Cleanliness

    "The Hotel is nice and clean."

    MeiXin

    |

    April 27, 2017

  • 8.0
    Very good
    Cleanliness

    "Quiet, clean, spacious room."

    chris

    |

    October 6, 2017

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Overall rating:
7.9
Very good
717 reviews
Cleanliness
7.9
Facilities
7.2
Location
8.2
Read all reviews >
What travelers say they love:
We enjoyed our meals in the lounge bar.
chris from Australia
Couple
More about Best Western Pemberton Hotel

More about Best Western Pemberton Hotel

Combining old world charm with modern convenience, Best Western Pemberton Hotel is an ideal place to stay for those visiting the picturesque town of Pemberton. Located 300km south of Perth, Pemberton is a timber town surrounded by magnificent forests of karri, jarrah, and marri trees. The hotel is within walking distance of the town center and close to the area’s natural attractions. Accommodation is provided by 30 elegantly furnished rooms complete with balconies, TVs, fridges, and a desk/work area. A classically designed dining room and wood paneled lounge with open fires add to the traditional, relaxing ambiance. To continue with your reservation at Best Western Pemberton Hotel, please enter your arrival and departure date into our secure online form.

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Most talked about facilities

Housekeeping
11 mentions
Food & Dining
7 mentions
Breakfast
4 mentions
Internet
4 mentions

What they offer

9.6
Exceptional

"Very much like a home away from home!"

Chris

|

December 6, 2019

View all reviews
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Food and dining

Breakfast options

Continental

Restaurants on site

Cafe Mazz
Cuisine:Australian

Property's guest policies

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Some helpful facts

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Reviews of Best Western Pemberton Hotel from real guests

Overall rating
7.9
Very good
From 717 reviews
8.4Location
8.3Service
8.1Cleanliness
Agoda Reviews (130)Booking.com Reviews (587)
Rating via Agoda7.7
/
10
Cleanliness7.9
Facilities7.2
Location8.2
Room comfort and quality7.5
Service7.9
Value for money7.3
High score for Pemberton
Rating
9+ Exceptional (19)
8-9 Excellent (22)
7-8 Very Good (26)
6-7 Good (25)
<6 Below Expectation (18)
Time of the year
Mar - May (27)
Jun - Aug (33)
Sep - Nov (27)
Dec - Feb (23)
All guests (130)
All room types
All languages

Show reviews that mention 

Showing 110 verified guest comments
12345
10.0
Exceptional
Lorna from Australia
Business traveler
Triple
Stayed 1 night in August 2014

Good Value in Pemberton”

Comfort, service, food

Although it was only 1 night, our stay at the Pemberton Hotel was comfortable. The staff were very helpful and courteous and the restaurant provided good value for money and very tasty food.

Reviewed August 27, 2014
8.8
Excellent
Jeffrey from Malaysia
Family with young children
Triple
Stayed 1 night in August 2016

Overnight Family Stay”

Very nice place to stay when you are visiting Pemberton. Within walking distance to town centre and Pemberton Tram Tour. Staff is very friendly and helpful. Foods is good too!

Reviewed August 15, 2016
9.0
Exceptional
Leng from Singapore
Family with young children
King Single Room
Stayed 1 night in June 2011

Comfortable and safe stay with great restaurant”

Comfortable stay and interesting design - we like the feel of it.

The room is spacious and the stay is comfortable. The service is prompt and efficient. We had dinner at the pub restaurant and that was good - the service staff were helpful and friendly too. We had a great stay and we will defnitely book Best Western again, in our subsequent trips to Australia =)

Reviewed July 13, 2011
6.4
Good
Ho from Hong Kong
Group
Triple
Stayed 1 night in September 2019

A convenient choice”

We stayed in Best Western Pemberton Hotel on our way from Albany to Margaret River. A convenient choice at a reasonable rate. We booked 2 triple rooms. The air con inside one of the room was faulty and the Manager helped us moved over to another one. We had our dinner at the hotel as most restaurants are close in Pemberton on Monday. The food is ok and the self serve salad bar has a good selection of salads. Will book the same place again.

Reviewed September 30, 2019
8.0
Excellent
TAN from Malaysia
Family with young children
King Single Room
Stayed 1 night in August 2013

comfortable room”

location, comfortable and friendly staff

Pemberton was a quiet town, The hotel room are well equipped and provide us comfortable stay with large bed. The foods serve in the cafe are in big share and value for money.the staff are friendly and cheerful.

Reviewed October 09, 2013
9.7
Exceptional
Christie from Singapore
Couple
King
Stayed 1 night in August 2011

Cosy room with a really great restaurant”

Food at the restaurant is really good!

it's a really cosy hotel, looking pretty much like a decent motel. the room has all the basic necessities that one may need and the toilet is a lot better than what we expected. service was prompt and good. best selling point is the food at the restaurant. tried the fish and chips and i gotta say it's really awesome. portion is a little too much for one so it's better to share. it a quiet place with just the right mix of privacy and crowd.

Reviewed September 30, 2011
8.0
Excellent
Lee from Malaysia
Couple
King Single Room
Stayed 1 night in March 2014

Quite Hotel”

Sleep

We were just be there for 1 night because we didn't want to drive for long time. Before Pemberton we were going to Margaret River, rest for 1 night and continued to Albany. It was a quite small town for relaxing.

Reviewed March 28, 2014
7.7
Very good
Galvin from Malaysia
Family with teens
Family Studio
Stayed 1 night in May 2014

May well be the best hotel in town”

Centrally located, attentive staff, free Wifi

If you are on holiday staying 1 night in Pemberton, this might be a good place to stay as some cottages require early reservation and minimum of 2 nights stay. What was also delightful was that free Wifi was provided.

Reviewed June 05, 2014
8.0
Excellent
KOK from Malaysia
Couple
King
Stayed 1 night in July 2017

Very good”

overall not bad, just feel bit aged, pemberton is a very small town, and has no place to go during night.

Reviewed October 28, 2017
10.0
Exceptional
suzi from Australia
Couple
King
Stayed 1 night in March 2016

Happy customer ”

only needed a 1 night stay for the Easter long weekend and all the other places only had a min of 3 days stay. this hotel let me stay the one night . i requested a fold out bed in the special comments section and when we arrived , i was very surprised to see that one was in my room all ready with linen and pillow . The room and bedding was very clean . very impressed and have already told everyone about my stay .

Reviewed March 29, 2016
9.0
Exceptional
Sin from Singapore
Group
King Single Room
Stayed 1 night in April 2012

Good hotel and helpful staff”

easy to find location

Only stayed for one night on our way from Albany to the Margaret River area. Hotel is more than adequate for 1 night. It was the Easter weekend and most dining places were closed and the staff had kindly reserved a table for us, even though we did not eat there in the end. Rooms are spacious and clean. However, the furniture is old-looking and the rooms are a little dark.

Reviewed April 11, 2012
10.0
Exceptional
Alvin from Singapore
Group
Triple
Stayed 1 night in September 2013

very pleased with this hotel”

Free wifi, good restaurant, comfortable rooms

The hotel's staff was very friendly. Dinner at the restaurant was superb, one of our favorite meals. My mom left her scarf in one of the rooms when we checked out, we emailed the hotel to enquire for it and they were prompt in the replies-- they found it and will actually mail to a local address in Australia

Reviewed September 13, 2013
10.0
Exceptional
Rebecca from Australia
Family with teens
Stayed 1 night in July 2017

Fantastic ”

It was a lovely surprise! Very nice little hotel with great food! Everything was very reasonably priced I would recommend for family holidays!

Reviewed July 07, 2017
8.0
Excellent
Jeevan from United States
Couple
Stayed 2 nights in February 2009

Pemberton Hotel - Pemberton, Western Australia”

friendly staff, clean, centrally located,good pub/cafe
only a small one: more lights in the room

Visited this hotel in Feb. 2009. It was clean and neat. Had a somewhat rustic feel to it. Liked that there was a fridge in the room too (some have a microwave also). The bug/roach spray in the room had me alarmed, but it was West Australia in the summer, so it's to be expected. We didn't have any unexpected visitors though! Staff was friendly and very helpful when we had questions about the area. nice, country feel to the hotel. Wireless internet was a little iffy from the room, but we were on holiday, and it was free, so we really didn't care too much about that! (signal from the lobby was excellent)

Reviewed March 10, 2009
6.0
Chong from Malaysia
Couple
King Single Room
Stayed 1 night in April 2014

Standard hotel”

forest, cleaniness, standard

Not many choices you can get in this small town. Breakfast in the hotel is also bad and pricey but you can't be choosy if you visit Pemberton. The forest and trees are ancient-looking and worth the long drive to the town. Hotel Room is standard and acceptable.

Reviewed October 05, 2014
8.0
Excellent
Suzanne from United States
Couple
King
Stayed 2 nights in March 2012

Nice hotel with a downtown location”

Nice king size bed

the room was spacious and being on the second floor we could sleep all night with the sliding door open and still being secure. so we did not need to have the air conditioning on. the bed was a king size one and it was nice and firm. the bathroom was however a bit strange. it had a mini stainless steel sink with a laminated counter and shelves underneat. you have usually that type of sink in a kitchen not a bathroom. there was a restaurant in the hotel which was very convenient. the parking was also secure being in the back of the hotel which was enclosed.

Reviewed March 25, 2012
10.0
Exceptional
Mike from United Kingdom
Couple
King
Stayed 1 night in March 2017

Good value hotel.”

Welcoming staff, room comfortable and clean. Mattress most comfortable of our 3 month stay in Australia! Evening meal quick to arrive and reasonably priced.

Reviewed March 31, 2017
7.3
Very good
Boon from Singapore
Family with young children
Family Studio
Stayed 1 night in November 2012

Decent hotel in small town”

Cosy

Perberton is a small town, usually a stopover for trips between Albany to Margaret River or Busselton/Dunsborough region. It was cold and drizzling when we reached the hotel, thus we were glad when the small lobby area was heated. Our room was on the ground floor and had a queen and 2 single beds. The room was basic, with no cooking facilities. It was a cold night (11 degrees C), and there wasn't any heater of any kind in the room. Only thing providing a bit of heat was the light, while warm, it could not really heat up the room. Limited parking lots available at doorstep, so you probably have to park at the hotel's roadside lots. We ate at a Chinese restaurant within walking distance, and it was really yummy, with generous servings.

Reviewed December 11, 2012
9.3
Exceptional
Sajjaporn from Thailand
Group
Triple
Stayed 1 night in July 2012

Good hotel in small city”

Hotel staff very good

Hotel staff very good and always service mind. Room rate not include BF, we have to buy separate but it very good.

Reviewed September 09, 2012
9.0
Exceptional
David from Singapore
Family with young children
King
Stayed 1 night in November 2012

Great location and reasonal price”

Good hote for stopover, spacious room.

We stayed for one night on our way to Albany. The room was spacious and cosy with simple decor in the bathroom . There is a Chinese resturant within walking distance. The carpark is small with small tree and require good driving skill for maneovre cars in the carpark especially in the night.

Reviewed November 29, 2012
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