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7.5

Very good
/10
(3,546 reviews)See what guests said
Housekeeping225
Breakfast45
Shops40
See map

7.7

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
KL Bird Park 6.5 km
Chinatown - Kuala Lumpur 7.3 km
Central Market 7.4 km
Menara Kuala Lumpur 8.6 km
Jalan Alor 8.8 km
Pavilion Kuala Lumpur 9.3 km
KLCC - Bukit Bintang Pedestrian Walkway 9.4 km
Aquaria KLCC 9.5 km
Petronas Twin Towers 9.7 km
KLCC Park 9.8 km
Nearby landmarks
Jaya Grocer Plaza 33 200 m
Cold Storage Jaya Shopping 280 m
Cheong & Chai Dental Surgery 310 m
Klinik Pergigian Chuah 340 m
Klinik Kulit & Laser Cosmetic Goo 350 m
Jaya Shopping Centre Parking Entrance 370 m
PJ Section 14 Parking Lot 390 m
Klinik Mediprime 510 m
Paul Dental Centre 510 m
Tun Hussein Onn National Eye Hospital 540 m
Petaling Jaya Hotel

"I'm so happy with this hotel."

J. - January 22, 2022
Superior 1 Queen Bed Non Smoking with Wifi - Guestroom Petaling Jaya Hotel
Lobby Petaling Jaya Hotel
Lobby Petaling Jaya Hotel
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Removed from saved list

Petaling Jaya Hotel

No 1, Jalan 13/1, Section 13, Petaling Jaya, Kuala Lumpur, Malaysia, 46100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Petaling Jaya part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 3 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Announcements by hotel (1)
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
  • 740 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Value for money7.7
Distance to city center8.6 km
Location rating7.7
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport9.7 km

Rooms available at Petaling Jaya Hotel

Very good
Room comfort & quality

7.6

Superior 1 Single Bed Non Smoking with Wifi
...
  • Courtyard view
  • Shower
  • 1 single bed
Enter dates to see prices
Superior 1 Queen Bed Non Smoking with Wifi
...
  • Courtyard view
  • Shower
  • 1 queen bed
Enter dates to see prices
Superior 2 Single Beds Non Smoking with Wifi
...
  • City view
  • 2 single beds
Enter dates to see prices
1 Single Bed, Non-Smoking, Superior Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Suite-1 King Bed
...
  • Room size: 26 m²/280 ft²
  • 1 king bed
Enter dates to see prices
1 Queen Bed, Non-Smoking, Superior Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
1 Single Bed Superior Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 1 single bed
Enter dates to see prices
Superior Room
...
  • Room size: 21 m²/226 ft²
  • Shower
Enter dates to see prices
Suite 1 Queen Bed
...
  • Room size: 26 m²/280 ft²
  • 1 queen bed
Enter dates to see prices
Presidential Suite
...
  • Room size: 88 m²/947 ft²
  • Shower
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Petaling Jaya Hotel?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Petaling Jaya Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Petaling Jaya Hotel?

Petaling Jaya Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Petaling Jaya Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Petaling Jaya Hotel has a car park available for guests. Parking is available for an additional charge. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Petaling Jaya Hotel?

Wake up to a great buffet breakfast at Petaling Jaya Hotel. There's an additional charge of 30 MYR for adults and 3 USD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Petaling Jaya Hotel?

Petaling Jaya Hotel features 2 on-site restaurants for your dining convenience. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Petaling Jaya Hotel?

Large events and gatherings such as private events can be hosted at Petaling Jaya Hotel. Wireless internet service is offered to help your event go smoothly.

Can business events be hosted at Petaling Jaya Hotel?

On-site venues and convenient event services make Petaling Jaya Hotel an ideal choice for hosting events such as conferences and meetings. The 5 venues can accommodate up to 140 people. An extensive range of facilities and services including free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Petaling Jaya Hotel?

Petaling Jaya Hotel does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Petaling Jaya Hotel?

The closest train, metro, or bus station is LRT Train Station - Asia Jaya, 740 m away from Petaling Jaya Hotel.

What restaurants are nearby Petaling Jaya Hotel?

Petaling Jaya Hotel’s neighborhood is Petaling Jaya which includes popular restaurants such as Bäckerei, Kembali Kitchen (Best Western Petaling Jaya hotel) and Kampachi Jaya 33.

What popular shopping places are close to Petaling Jaya Hotel?

Petaling Jaya Hotel is located in Petaling Jaya area which features shopping places such as KB Mall, Amcorp Mall and Galeri Seni.

What are popular attractions near Petaling Jaya Hotel?

Petaling Jaya Hotel is located in Petaling Jaya area, which is famous for attractions such as Global Business & Convention Centre, Taman Jaya and Dataran Petaling Jaya.

What popular natural sightseeing spots are close to Petaling Jaya Hotel?

Petaling Jaya Hotel is located within Petaling Jaya, which makes it conveniently close to natural sights including Bukit Gasing Forest Reserve.

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Explore the neighborhood

What people love about Petaling Jaya Hotel

  • 10

    Exceptional

    "I'm so happy with this hotel."

    J.

    |

    January 22, 2022

  • 10

    Exceptional

    "Nice pool."

    Nur

    |

    April 26, 2021

  • 8.8

    Excellent
    Location

    "Suitable for business traveler since the location."

    SHAHUL

    |

    January 10, 2021

Property ranking|Compared to 6,224 Kuala Lumpur properties
See all rankings
Room comfort score
7.6/10
Service score
7.6/10
Cleanliness score
7.7/10
Value for money score
7.7/10
Better than
97
%
of Kuala Lumpur properties
Better than
90
%
of Kuala Lumpur properties
Better than
90
%
of Kuala Lumpur properties
Better than
89
%
of Kuala Lumpur properties
Overall rating:

7.5

Very good
3,546 reviews
Cleanliness
7.7
Facilities
7.2
Location
7.7
Read all reviews >
What travelers say they love:
Room okay, shower okay, Location wise okay, Cool!
Aqilah from Malaysia
Solo traveler
More about Petaling Jaya Hotel

More about Petaling Jaya Hotel

Petaling Jaya Hotel

When you are looking for comfortable and convenient accommodations in Kuala Lumpur, make Petaling Jaya Hotel your home away from home. A stay at Petaling Jaya Hotel ensures an easy access to the lively city and all of its wonders. The true local flavors and culture of Kuala Lumpur are yours with a stay at Petaling Jaya Hotel, located just 9.6 km from the famous Petronas Twin Towers. Petaling Jaya Hotel is located just 8.8 km from Terminal Bersepadu Selatan, providing your days with easy city access and great exploration options.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Petaling Jaya Hotel. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Kuala Lumpur can be assisted with car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Petaling Jaya Hotel.
In-room conveniences such as room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Rooms at Petaling Jaya Hotel are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. Some rooms have television to keep guests entertained.


Dining and things to do

Wake up with no worries at Petaling Jaya Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Petaling Jaya Hotel which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Petaling Jaya Hotel has a range of activities that will meet your needs. The many offerings at Petaling Jaya Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Petaling Jaya Hotel gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


Around the property

Venture outside Petaling Jaya Hotel and explore Kuala Lumpur during your stay. You're sure to want to visit Menara Kuala Lumpur located 8.5 km away, among the most sought-after photographs for anyone visiting Kuala Lumpur.


Reasons to stay here

Verified reviews for this hotel's food and dining options score it better than 97% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 90% of other options in the city.
This accommodation beats more than 97% of competition in the city on room comfort.

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Amenities and facilities
Very good
Facilities

7.2

Most talked about facilities

Housekeeping

200 mentions

Breakfast

83 mentions

Swimming Pool

56 mentions

Food & Dining

26 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
  • Tamil

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area

For the kids

  • Swimming pool [kids]

Access

  • Front desk [24-hour]
  • Pets allowed

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Rental car
  • Shuttle service
Food and dining
Breakfast options
  • Asian
  • Continental
  • Halal
Location
No 1, Jalan 13/1, Section 13, Petaling Jaya, Kuala Lumpur, Malaysia, 46100
Very good
Location

7.7

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    9.7 km 27 min drive
  • Kuala Lumpur International Airport (KUL)
    41.7 km 55 min drive

Public transportation

  • LRT Train Station - Asia Jaya
    750 m 15 min walk
  • LRT Train Station - Taman Jaya
    1.0 km 4 min drive

Hospital or clinic

  • Cheong & Chai Dental Surgery
    310 m

Shopping

  • Pavilion Kuala Lumpur
    9.3 km

Convenience store

  • 7 Eleven
    390 m 4 min drive

Cash withdrawal

  • ATM
    260 m 6 min walk
What's nearby

Popular landmarks

  • KL Bird Park
    6.5 km
  • Chinatown - Kuala Lumpur
    7.3 km
  • Central Market
    7.4 km
  • Menara Kuala Lumpur
    8.6 km
  • Jalan Alor
    8.8 km
  • Pavilion Kuala Lumpur
    9.3 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    9.4 km
  • Aquaria KLCC
    9.5 km
  • Petronas Twin Towers
    9.7 km
  • KLCC Park
    9.8 km

Nearby landmarks

  • Jaya Grocer Plaza 33
    200 m
  • Cold Storage Jaya Shopping
    280 m
  • Cheong & Chai Dental Surgery
    310 m
  • Klinik Pergigian Chuah
    340 m
  • Klinik Kulit & Laser Cosmetic Goo
    350 m
  • Jaya Shopping Centre Parking Entrance
    370 m
  • PJ Section 14 Parking Lot
    390 m
  • Klinik Mediprime
    510 m
  • Paul Dental Centre
    510 m
  • Tun Hussein Onn National Eye Hospital
    540 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Extra bed is not available at this property.
  • Baby cot is not available at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Distance from city center8.6 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)30 MYR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors15
  • Number of restaurants2
  • Number of rooms 344
  • Room voltage220
  • Year property opened2014
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Petaling Jaya Hotel from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness7.7
Facilities7.2
Location7.7
Room comfort and quality7.6
Service7.6
Value for money7.7
High score for Kuala Lumpur
Rating
9+ Exceptional (201)
8-9 Excellent (249)
7-8 Very Good (527)
6-7 Good (267)
<6 Below Expectation (376)
Time of the year
Mar - May (381)
Jun - Aug (474)
Sep - Nov (428)
Dec - Feb (337)
All guests (3,546)
All room types
All languages

Show reviews that mention 

Showing 1,620 verified guest comments
12345
8.3
Excellent
Jhen from Malaysia
Solo traveler
Stayed 2 nights in April 2015

Perfect for a short stay or for business travelers”

Location, value for money, cleanliness

Overall I was very impressed with this hotel. It's very new and clean. It has a rooftop swimming pool which overlooks the Petaling Jaya skyline and a bit of Kuala Lumpur as well. Room is comfortable and has all basic amenities. Location is perfect for those who do not want to stay KL, away from the hustle and bustle and traffic jams.

Reviewed April 09, 2015

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7.7
Very good
Noor from Malaysia
Solo traveler
Stayed 1 night in April 2015

Always meets expectations”

Service, Food and Location

I have been to the hotel a number of times and I always expect and receive the same standard of services - The hotel employees are more than willing to accommodate to your requests. Had the chance to dine at their Skyz Restaurant - the food is delicious and I love the outdoor layout where you can see almost all of Petaling Jaya. The location is good as it is easily accessible via Federal and Sprint highways - travelling by car, you can get to Damansara or Kuala Lumpur city center in 15 minutes. Would definitely recommend this hotel if you are looking for a simple hotel with good service, scrumptious food and a hotel away-from-the-city-but-not-too-far-from-it.

Reviewed April 24, 2015

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9.3
Exceptional
Ban from Malaysia
Couple
Stayed 1 night in July 2015

Jewel in the midst”

Unbeatable location, superb value for money, absolutely functional

Suitable for a spontaneous private sphere given the cost of a room. Its location is undeniably most strategic, flanked by malls and watering holes (Movida Club/ Pub is right downstairs and nearby Jaya One). The rooms are compact and cozy, ideal for a spontaneous couple-getaway. The bathroom is clean and functional despite its size (if you're a big bloke, you might want to maneouvre slowly. The bed is comfortable and the sheets are clean. Channel selection is decent with the standard English movie, sport and news selection. Minibar is empty, so do bring over your own beverage. Air conditioning control is functioning properly. Front desk is courteous, bring out extra manpower from the office whenever a queue starts to form. All in all, whatever your reason is, go for it. This hotel is worth it.

Reviewed July 07, 2015

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9.2
Exceptional
Kai from Malaysia
Business traveler
Stayed 1 night in October 2016

Convenient to move around in PJ city”

It's in the center of Petaling Jaya. Convenient to move around especially for this is my business trip. Hotel is clean however still under some construction.

Reviewed October 30, 2016

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8.0
Excellent
Kah from Malaysia
Business traveler
Stayed 2 nights in April 2016

Great Location”

The hotel is conveniently located in Petaling Jaya. Room was very clean and well maintained. Breakfast was provided for the price we paid. However there was very little change in choice of the Breakfast Buffet for the 5 nights we stayed. During our stay we ran into many tour groups from China who were noisy and habitually jumping queues.

Reviewed April 26, 2016

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10.0
Exceptional
Marie from Guam
Family with young children
Stayed 3 nights in April 2017

Friendly Staff, Affordable, and near to the mall”

I had my vacation there April 27 to 30 with my husband and two-year-old daughter. From the entrance i was confused for a moment where the Front desk where at but there were friendly Security Guard Name Mr. Pandry that assisted us to get to the Front office to check in. He assisted us from the Entrance of the hotel till to the 6th floor where we had to check in and get the key. Then, Mr. Snagun Snaema (front office) assisted us from 6th floor where the front office to our room. He helped us with our luggages and placed them nicely in our room. He is very friendly. Also, Mr P. Sivakumar is very friendly with us especially to my two-year-old daughter. He played and have conversation with her. Also, Mr. Gerald Morei assisted us with our luggages when we checked out. There is always a person who will assist you in case you need help when you get lost. The room was great even though it was not that big its great for a couple or with a toddler. I love the high floor that i requested and non smoking room. The Room is very clean and tidy especially the bathroom. Whatever you see in the picture, it is in the actual in person. The breakfast buffet was great they have international buffet and always refill their food. The waitstaff are friendly also. i just didn't get to go to their wonderful pool its on the top floor. The housekeeping did a great job on cleaning our room. i left a note for the housekeepers an apology because some of the mess my toddler left. For me, the price value for this hotel is great people rate it as a 3 stars hotel but for me its 5 stars. Keep up all the good work Best Western Hotel. I appreciate everything you guys do to take care of your guests.

Reviewed May 17, 2017

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9.3
Exceptional
Nabil from Malaysia
Couple
Stayed 2 nights in April 2015

Great short (3D2N) stay in PJ!”

New, clean & wonderful staff.

My wife and I both enjoyed our recent stay in Best Western PJ. We booked via AGODA only 1 day prior to our stay. The hotel is situated nicely inside CentreStage PJ. The price is definitely one of the cheapest comparable to other hotels in the vicinity. We stayed in the Hollywood Twin Bed. Eventhough the room was slightly small but it definitely made up for with its design, tidiness and overall cleanliness. The hotel staff right from our check-in till check-out were extremely polite and nice. Service was fast and they were ever willing to help with any queries. However, one downside is that the elevators from the basement parking to the hotel rooms and even the rooftop swimming pool and gymnasium has no security via access cards like many other major hotels. Thus, outsiders can directly access hotel rooms and facilities (eg swimming pool) and this posses a definite security threat to the hotel occupants. Overall, if you are planning a cosy comfortable stay in PJ with a budget, Best Western PJ is the place to be.

Reviewed April 16, 2015

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8.4
Excellent
James from Malaysia
Family with young children
Superior 1 Queen Bed Non Smoking with Wifi
Stayed 1 night in March 2019

Hotel, Staff, Location and Car Park”

Hotel and Staff is good, helpful & friendly.. F&B area done good job serve food to my wife and kid. Front Office Staff also done good job cause I'm not to sure where to get local food for dinner and they explain where is the location plus print out the location for me. Location for this hotel quite near to Jaya Shopping Mall and beside there have normal retail shop and local coffee shop. Car Park area is need to improve cause when hotel have Function they just put the sign there Car Park Full. I did ask outside the vallet people and they mention by right have people stand there ask I'm hotel guest or outsider. I'm wait at the Car Park Entrance and every 5 minutes horn 3 times. After 30 minutes only Car Park staff came with his motorcycle ask me is it Hotel Guest and of course I'm say YES then only move away the Car Park Full stand and let me in.

Reviewed March 14, 2019

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8.0
Excellent
Johannes from Indonesia
Solo traveler
Stayed 2 nights in November 2014

New Hotel with Good Room Facilities”

Clean, great room facilities, nice staff

Best value for a new hotel with great room facilities and clean. The hotel is near by the Plaza 33, and several other shopping area in Petaling Jaya. However, it is quite difficult to get taxi and need to walk to the main street.

Reviewed December 02, 2014

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8.0
Excellent
Patrick from Singapore
Solo traveler
Stayed 2 nights in November 2017

Nice hotel with a good location”

There is a nice cafe just below the hotel and a nice pub whereby you can have some cheap drinks across the road. The room was relatively BIG and comfortable. I will stay there again when I go to Petaling Jaya again.

Reviewed November 24, 2017

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8.0
Excellent
STELLA from Malaysia
Group
Stayed 2 nights in January 2016

good, comfort and warmth service”

hgood location, value for money, comfort stay

located at strategic location, easy access to Mid Valley, Ikea and surroundings Petaling Jaya. good service and hotel is value for money. i will put it on my list of choice for next visit.

Reviewed January 06, 2016

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8.3
Excellent
Donald from Singapore
Business traveler
Stayed 2 nights in October 2015

Good Location, Price & Cleanliness”

Room Cleanliness Price & 24/7 Conveience Store

Return Stay at Best Western, Value for money. Good breakfast cafe on G Floor, private cafe not by hotel. Car parking a breeze with Security. Quiet neighbourhood. 24/7 MacDonald's opposite Jaya 33. Overall Value for money.

Reviewed October 19, 2015

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8.3
Excellent
Mohd from Malaysia
Business traveler
Stayed 4 nights in November 2015

Good Service By The Hotel Staff”

Location, Clean, Service.

I've good experience during my stay at Best Western Petaling Jaya Hotel.

Reviewed January 27, 2016

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7.0
Very good
Ichiro from Japan
Business traveler
Stayed 2 nights in November 2015

reasonable enough”

Clean& cozy room, OK~Good meal, with very reasonable price

Other than I found no toilet roll when I was about to sit on the bowl, and there was only a big bath towel but no hand towel or face towel, no complain for 2-night stay. The room is big enough for a man, may be nicer to have this size rather than too big a room that makes me feel being ripped off. Breakfast at the dining room was enough of variety, cereal, chinese, indian, veggies, fruits, coffee, juices. The location is central Petaling Jaya and this was the key point to select this hotel this time for me, but may be convenient for people to come to this city for business.

Reviewed November 09, 2015

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7.7
Very good
Kien from Australia
Solo traveler
Stayed 2 nights in September 2015

they go that extra mile!”

Clean, friendly staff and excellent kitchen crew

Room was small considering it's not in Kuala Lumpur CBD. But it was clean and comfortable. Housekeeping clean up well but does not always replenish toiletries. They are prompt on requests. Most happy with the kitchen crew. I loved my eggs poached and after three attempts they came up with perfectly poached eggs the first time! It wasn't on their menu but they kept nodding their head indicating they know what I requested. I was happy with sunny side up but not soft boiled nor hard boiled. They said, yes, they can do poached and served me poached eggs! Thank you. Hot water was served every morning with coffee after it was requested on the first day. My two nights was extended to five nights because I was happy with the staff performance. Service with a smile goes a long way!

Reviewed September 11, 2015

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8.0
Excellent
Rosanelle from Philippines
Family with teens
Stayed 1 night in July 2017

Very good”

the best hotel in PJ , if your target location is Petaling Jaya book Best Western Hotel , good loacation, good rooms and breakfast

Reviewed November 04, 2017

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7.6
Very good
Geraldine from Malaysia
Couple
Stayed 2 nights in October 2015

Location in Petaling Jaya”

Convenient eateries nearby but in a rather quiet area of Petaling Jaya which is not near any major attractions. Able to get taxis easily to compesnsate for that though. Reasonable prices for a good room. Cant complain!

Reviewed November 17, 2016

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8.3
Excellent
Ng from Malaysia
Couple
Stayed 1 night in December 2014

Good services”

♥Staff well service. ♥Nice location to my work place. ♥ I have 2 wonderful night woth my love one.

I was so happy to stay at Best Western hotel Pj. Staff is friendly, good services, and very safe place to stay. The price is reasonable. I stay for 2 night in this hotel and I feel so happy with it. I surprise my bf in this hotel. So we have a wonderful night in Best Western Hotel Pj

Reviewed December 24, 2014

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8.8
Excellent
NG from Malaysia
Couple
Stayed 1 night in January 2018

Reasonably priced hotel stay in a good location and also a quite PJ neighborhood.”

What is great - Pricing range is value for money for room with fridge and safe plus all the 4 stars amenities. - Complimentary parking and ample too. - Quite neighborhood in PJ away from noise and heavy traffic. - Walking distance to shopping centers but need to have proper shoes and strong legs. - There is a hotel operated spa with RM30.00 rebate for its guests. - Small swimming pool but good enough if not crowded. Sauna and jacuzzi facilities available too. What could be better - Food choices in the hotel building is limited and most shoplots are vacant or vacated for quite some time. But you can always try the hotel restaurant.

Reviewed January 08, 2018

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8.4
Excellent
Dirk from Germany
Business traveler
Stayed 2 nights in May 2016

Good hotel, great staff, disappointing breakfast”

The hotel is in decent condition and staff friendliness and support is excellent, Banks, supermarkets and many restaurants right downstairs. The included breakfast was a strong point to book it, but is a big disappointment unless you are Asian and love warm food for breakfast. Looking for any cheese, coldcut meat or decent bread and you'll be wondering why the place is called "Best Western" - no such thing on the whole breakfast buffet. I surely love curry but not for breakfast! Better get a better rate without the breakfast.

Reviewed May 07, 2016

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