Best Western Petaling Jaya Hotel
 Best Western Petaling Jaya Hotel
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7.5
Very good
3.9% this month
/10
(3140 reviews)See what guests said
See map
7.7
Very good
Location rating score
Very good location
Parking
FREE
  • LRT Train Station - Asia Jaya750 m
  • LRT Train Station - Taman Jaya1.04 km
  • KB Mall1.06 km
  • Shalini Ganendra Fine Art1.29 km
  • Amcorp Mall1.44 km
  • UMMC1.67 km
  • Taman Paramount LRT Station1.91 km
  • Phileo Damansara MRT Station2.08 km
  • The Thai Chetawan Temple (Wat Chetawan)2.16 km
  • Civil Service KGPA Golf Club2.27 km
  • Free Wi-Fi

    Best Western Petaling Jaya Hotel

    No 1, Jalan 13/1, Section 13, Petaling Jaya, Kuala Lumpur, Malaysia, 46100 - See map
    "The best hotel in PJ , if your target location is Petaling Jaya book Best Western Hotel , good loacation, good rooms and breakfast"
    Rosanelle M. - November 4, 2017
    Exceptional reputation
    Recommended by 89% of guests
    Very good cleanliness
    7.7 rating for cleanliness
    • 740 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    This property is in high demand!

    Booked 108 times | 5 travelers are looking at this property right now

    Property ranking|Compared to 13,136 Kuala Lumpur properties
    See all rankings
    Review score - United States
    8.4/10
    Room comfort score
    7.6/10
    Service score
    7.5/10
    Cleanliness score
    7.7/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    96
    %
    of Kuala Lumpur properties
    Better than
    96
    %
    of Kuala Lumpur properties
    Value for money7.7
    Distance to city center8.6 km
    Location rating7.7
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport9.8 km

    Rooms available at Best Western Petaling Jaya Hotel

    7.6
    Very good
    Room comfort & quality
    Superior 1 Single Bed Non Smoking with Wifi
    Superior 1 Single Bed Non Smoking with Wifi
    ...
    • Courtyard view
    • Shower
    • 1 single bed
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Room size: 21 m²/226 ft²
    • Shower
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Superior 1 Queen Bed Non Smoking with Wifi
    Superior 1 Queen Bed Non Smoking with Wifi
    ...
    • Courtyard view
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Superior 2 Single Beds Non Smoking with Wifi
    Superior 2 Single Beds Non Smoking with Wifi
    ...
    • City view
    • 2 single beds
    Enter dates to see prices
    Club Superior Twin
    Club Superior Twin
    ...
    • Room size: 21 m²/226 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    Club Superior Queen
    Club Superior Queen
    ...
    • Room size: 21 m²/226 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 40 m²/431 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    1 Single Bed, Non-Smoking, Superior Room
    1 Single Bed, Non-Smoking, Superior Room
    ...
    • Room size: 26 m²/280 ft²
    • Non-smoking
    • 1 single bed
    Enter dates to see prices
    1 Queen Bed, Non-Smoking, Superior Room
    1 Queen Bed, Non-Smoking, Superior Room
    ...
    • Room size: 26 m²/280 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Suite 1 Queen Bed
    Suite 1 Queen Bed
    ...
    • Room size: 26 m²/280 ft²
    • 1 queen bed
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Best Western Petaling Jaya Hotel?

    Check-in at Best Western Petaling Jaya Hotel starts from 03:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Best Western Petaling Jaya Hotel to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

    How do I get to Best Western Petaling Jaya Hotel?

    Getting to Best Western Petaling Jaya Hotel from the airport is easy! Guests can request airport transfers in advance through the "Special Requests" section in the booking form. The property will then reach out to you directly through the Agoda messaging system to confirm your request. Guests can get around conveniently with the shuttle service provided by Best Western Petaling Jaya Hotel. If you would like to drive to Best Western Petaling Jaya Hotel, a car park is available.

    Is breakfast offered at Best Western Petaling Jaya Hotel?

    Buffet breakfast is offered at Best Western Petaling Jaya Hotel from 6:00 AM to 10:00 AM. There is an additional charge of 8 USD for adults and 3 USD for children, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

    What are my dining options at Best Western Petaling Jaya Hotel?

    Best Western Petaling Jaya Hotel has many in-house restaurants for hungry guests to dine-in. Kembali Kitchen and Skyz Dine & Bar offer an extensive range of cuisines including international and seafood. You can also choose from a delicious array of menu choices including buffet and " la carte menu options.

    Can special events be hosted at Best Western Petaling Jaya Hotel?

    Special events such as private events may be hosted at Best Western Petaling Jaya Hotel. Wi-fi services are offered to help your event go smoothly.
    Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

    Can business events be hosted at Best Western Petaling Jaya Hotel?

    On-site venues and convenient event services make Best Western Petaling Jaya Hotel an ideal choice for hosting events such as meetings and conferences. The business venues at Best Western Petaling Jaya Hotel can hold up to 140 people. An extensive range of facilities and services including audio-visual equipment and Wi-Fi is available to help make your business event a successful one. Event attendees can enjoy their participation even more with lunch and coffee break provided by Best Western Petaling Jaya Hotel.
    Interested in hosting a business event? Let Best Western Petaling Jaya Hotel know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

    What is the smoking policy at Best Western Petaling Jaya Hotel?

    Designated smoking areas are provided at Best Western Petaling Jaya Hotel for guests who smoke. There are both smoking and non-smoking floors available at Best Western Petaling Jaya Hotel. Simply indicate your preference when booking on Agoda, and Best Western Petaling Jaya Hotel will place you on the requested floor type.

    Show more questions
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    What people love about Best Western Petaling Jaya Hotel

    • 7.2
      Very good
      Location

      "Hotel location very convenient to all places in KL."

      Murugan

      |

      July 3, 2017

    • 8.0
      Very good
      Cleanliness

      "Pros - nice pool and clean rooms."

      David

      |

      August 4, 2018

    • 10.0
      Exceptional

      "Fitted with all the amenities, comfortable sleep."

      Vigneswaran

      |

      December 5, 2018

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    More about Best Western Petaling Jaya Hotel

    More about Best Western Petaling Jaya Hotel

    7.6
    Very good

    "The staff area really friendly & helpful."

    alia

    |

    December 20, 2018

    An overview

    Show less

    What they offer

    9.6
    Exceptional

    "I had a great at the hotel."

    Phamai

    |

    January 7, 2019

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    McDonald's
    2.6 km American
    The Daily Grind
    4.1 km American, Bar, Pub
    Chili's
    4.5 km American, Mexican, Southwestern
    Asian cuisine
    Asian cuisine
    Restaurant Sri Nyonya
    2.1 km Asian, Malaysian
    Hifdzan Islamic Kitchen
    2.4 km Asian, British, Malaysian
    Celine's Garden
    2.8 km Asian, Chinese, European
    Chinese cuisine
    Chinese cuisine
    House Of Tang
    3.7 km Chinese
    Restoran Berjaya
    4.2 km Chinese, Indonesian
    CJade Express Midvalley Megamall
    4.3 km Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Best Western Petaling Jaya Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (3140)Booking.com Reviews (928)
    7.5
    /
    10
    Very good
    3.9% this month
    Cleanliness7.7
    Facilities7.2
    Location7.7
    Room comfort and quality7.6
    Service7.5
    Value for money7.7
    Rating
    9+ Exceptional (179)
    8-9 Excellent (243)
    7-8 Very Good (509)
    6-7 Good (259)
    <6 Below Expectation (358)
    Time of the year
    Mar - May (372)
    Jun - Aug (461)
    Sep - Nov (397)
    Dec - Feb (318)
    All guests (3140)
    All room types
    All languages
    Showing 1548 verified guest comments
    12345
    5.2
    norazizan from Malaysia
    Business traveler
    Superior 1 Queen Bed Non Smoking with Wifi
    Stayed 1 night in July 2019

    Very Smelly & Noisy Hotel ”

    I am not going to comeback... The room very smelly, couldn't sleep whole night due to noise from next room & outdoor. The Bed very small and not comfortable to sleep. The Room very smalls even though for 1 person Superior Standard.

    Reviewed July 23, 2019
    5.6
    Ho from Singapore
    Solo traveler
    Superior Room
    Stayed 1 night in July 2019

    Pleasant hotel but poor location.”

    The shops below are all empty with only four walls. Hotel is decent though room is small.

    Reviewed July 25, 2019
    2.0
    Edwin from Malaysia
    Couple
    Superior 1 Queen Bed Non Smoking with Wifi
    Stayed 1 night in July 2019

    Smelly cigarette smoking hotel”

    If you are non smoker, please avoid at all costs. This hotel allows smoking in rooms. Was given a smelly room of sewage and stale cigarette smell at first (although it is non smoking room and floor) then changed to another room with less smelly but the corridors were full of cigarette smoke smell, ventilation is bad, absolute torture for one night... had no choice but to book this last minute as my initial booking at another place at agoda had problems( owner disappeared and unreachable), otherwise i wont even bother staying here

    Reviewed July 15, 2019
    7.2
    Very good
    Steve from Netherlands
    Solo traveler
    Superior 1 Queen Bed Non Smoking with Wifi
    Stayed 3 nights in July 2019

    Conference weekend”

    I stayed at the hotel to attend a conference. The staff were very friendly and the room and facilities were fine. Sadly some of the gym equipment was out of order and there are limited shopping facilities on site but a mall is close by.

    Reviewed July 15, 2019
    8.8
    Excellent
    Ivy from Malaysia
    Business traveler
    Superior 1 Queen Bed Non Smoking with Wifi
    Stayed 1 night in January 2019

    Great location”

    The hotel is located within a good location. Suitable for business traveller or family holidays for a budget stay. Reasonably priced. Close to transport links. Local shops and restaurants are within walking distance. The hotel room is very clean and well-maintained,

    Reviewed May 08, 2019
    8.8
    Excellent
    Ivy from Malaysia
    Business traveler
    Superior 1 Queen Bed Non Smoking with Wifi
    Stayed 2 nights in November 2018

    Great location”

    The hotel is located within a good location. Suitable for business traveller or family holidays for a budget stay. Reasonably priced. Close to transport links. Local shops and restaurants are within walking distance. The hotel room is very clean and well-maintained,

    Reviewed May 08, 2019
    8.8
    Excellent
    Ivy from Malaysia
    Business traveler
    Superior 2 Single Beds Non Smoking with Wifi
    Stayed 1 night in October 2018

    Great environment with plenty of cafe around”

    Great environment, plenty of convenient stores within walking distance and i really enjoyed the Sky Bar. Hotel is hidden in a SOHO type building. Stayed in this hotel several times due to business trip.

    Reviewed May 08, 2019
    8.4
    Excellent
    Ivy from Malaysia
    Business traveler
    Superior 1 Queen Bed Non Smoking with Wifi
    Stayed 1 night in October 2018

    Great environment with plenty of cafe”

    Great environment, plenty of convenient stores within walking distance and i really enjoyed the Sky Bar. Hotel is hidden in a SOHO type building. Stayed in this hotel several times due to business trip.

    Reviewed May 08, 2019
    8.4
    Excellent
    Wee from Singapore
    Couple
    Superior 1 Queen Bed Non Smoking with Wifi
    Stayed 2 nights in July 2019

    Excellent value for money”

    Excellent value for money. The room is clean and comfortable. Ample free and secure parking space.

    Reviewed July 17, 2019
    10.0
    Exceptional
    Wing from Malaysia
    Business traveler
    Superior 2 Single Beds Non Smoking with Wifi
    Stayed 1 night in May 2019

    Nice hotel ”

    Space and design also awesome

    Reviewed July 15, 2019
    8.4
    Excellent
    Duncan from Malaysia
    Couple
    Superior 1 Queen Bed Non Smoking with Wifi
    Stayed 1 night in April 2019

    A Place To Relax And To Recover”

    I stayed in this place just to see how is it like. Although overall the room is clean, the WiFi is good and the TV channels is superb, there was once someone tried to get into the room and that was scary. Luckily, he walked away from the room. I love the breakfast that was given on that weekend itself, its also quite quiet and a lovely stay.

    Reviewed April 08, 2019
    9.2
    Exceptional
    anis from Malaysia
    Business traveler
    Superior 1 Queen Bed Non Smoking with Wifi
    Stayed 2 nights in November 2018

    My 3rd time”

    it is my 3rd time and im enjoying my stay in this hotel.. near shoping mall and other shops. My last visit ive met an old lady wearing black kurung seat in front of bakery shop on hotel lobby, she is homeless and have nobody since her daughter dead.. she seat there because the bakery owner are kind hearted to give her shelter and food sometimes. She was a lovely lady and like to smile.. whoever see her please treat her nicely.. she just a mom who missed her daughter so much and need slice of love to keep survive.

    Reviewed March 30, 2019
    8.4
    Excellent
    James from Malaysia
    Family with young children
    Superior 1 Queen Bed Non Smoking with Wifi
    Stayed 1 night in March 2019

    Hotel, Staff, Location and Car Park”

    Hotel and Staff is good, helpful & friendly.. F&B area done good job serve food to my wife and kid. Front Office Staff also done good job cause I'm not to sure where to get local food for dinner and they explain where is the location plus print out the location for me. Location for this hotel quite near to Jaya Shopping Mall and beside there have normal retail shop and local coffee shop. Car Park area is need to improve cause when hotel have Function they just put the sign there Car Park Full. I did ask outside the vallet people and they mention by right have people stand there ask I'm hotel guest or outsider. I'm wait at the Car Park Entrance and every 5 minutes horn 3 times. After 30 minutes only Car Park staff came with his motorcycle ask me is it Hotel Guest and of course I'm say YES then only move away the Car Park Full stand and let me in.

    Reviewed March 14, 2019
    10.0
    Exceptional
    Fahmen from Malaysia
    Solo traveler
    DOUBLE QUEEN BED NON SMOKING - ROOM ONLY
    Stayed 1 night in February 2019

    Had a good stay”

    The room was clean, check in process was fast. I had ordered meal Fried rice and fish & chips which was marvellous. The WiFi was fast. Toiletries provided wow-ed me. Toothbrush and toothpaste, soap, shampoo, comb and also got shaver with cream and sewing kit! The price I paid was cheap compared to the services provided here . The staff was friendly. Yeah. I've just booked another stay on the end of the month. Looking forward for it.

    Reviewed February 12, 2019
    7.2
    Very good
    Adamsen from Malaysia
    Business traveler
    Superior 1 Single Bed Non Smoking with Wifi
    Stayed 1 night in July 2019

    Value for money”

    Dear Agoda Management, I will recommend, but there are few things to be attended to. They are:- 1). The TV signal was bad - going on and off, 2). The lighting above the face/body mirrors are not good, 3). Requested for a queen size bed, but was not available, facing PJ City & 4). There were no Security Guard, patrolling the basement car park. Regards, Adamsen

    Reviewed July 15, 2019
    10.0
    Exceptional
    leong from Malaysia
    Business traveler
    Superior 1 Single Bed Non Smoking with Wifi
    Stayed 1 night in September 2018

    GOOD”

    GOOD

    Reviewed July 02, 2019
    8.0
    Excellent
    Ratchada from Thailand
    Solo traveler
    Superior 2 Single Beds Non Smoking with Wifi
    Stayed 1 night in June 2019

    Ccomfy stay”

    The room is comfy. It's very convenient with the minimart on the ground floor.

    Reviewed June 30, 2019
    4.4
    STEPHANIE from Australia
    Business traveler
    Superior 1 Queen Bed Non Smoking with Wifi
    Stayed 2 nights in June 2019

    Safety concerns”

    The hotel is located within a building complex with the lobby on the 6th floor. The concern is the card access system is broken - which means anyone from any floor including the basement can access any floor at any time. There is only one security guard at the ground floor but he is more to looking after the few shops with a lot of empty lots. It can feel quite creepy even during daytime. The building is not clean or well maintained. There are dirt marks and holes on the lift carpets. As for the rooms - parts of the bathroom grout are mouldy and the tiles near the drain are not clean. These basic aspects need to be addressed soonest.

    Reviewed June 21, 2019
    4.4
    Chew from Malaysia
    Business traveler
    Superior Room
    Stayed 1 night in May 2019

    Normal hotel”

    The hotel is located inside a mall. But the mall is almost empty and without many shops. A few local food stall and restaurant is operating, but most of the shop is unoccupied. The location is good, as we had a dinner appointment with customer at the next building. Breakfast is simple.

    Reviewed June 17, 2019
    6.4
    Good
    Manimohan from Malaysia
    Business traveler
    Superior Room
    Stayed 1 night in June 2019

    Smoking rooms are the main reason I booked”

    This is one of the few hotels that do have smoking rooms and that is why I booked here. Not very satisfactory on some things. There's free parking but the carpark entrance ramps, lanes and lots are very narrow and require very careful manoeuvring. The rooms are pretty small and cramped for the rates charged. The movie options on the TV are only available on payment and other viewing selections are total crap. Rather disappointing experience, though I'll probably have to use it unless I find a better option that has smoking rooms. Otherwise nothing to really complain about.

    Reviewed June 11, 2019
    12345
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    Best Western Petaling Jaya Hotel
    |Very good 7.5
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    • Very good location
    • Mid Valley Mega Mall
    • LRT Train Station - Asia Jaya is within 0.75 km