Best Western Phuket Ocean Resort
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Best Western Phuket Ocean Resort

562 Patak Road, Karon Beach, Karon, Phuket, Thailand
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 Best Western Phuket Ocean Resort
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    Lobby Best Western Phuket Ocean Resort
    Lobby Best Western Phuket Ocean Resort
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    Guestroom Best Western Phuket Ocean Resort

    Best Western Phuket Ocean Resort Reviews

    8.3
    Excellent
    /10
    (520 reviews)See what guests said
    8.0
    Very good

    "This hotel has good ratings because the staff is excellent,..."

    Michael

    -

    February 19, 2018

    8.5
    Excellent service
    Recommended by 89% of guests

    Things you’ll love about Best Western Phuket Ocean Resort

    Things you'll love

    • Airport transfer

    • 330 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.4
    See map
    Excellent location - 330 meters to the beach
    Nearby
    Popular
  • Wat Suwankeereeket500 m
  • Karon Beach900 m
  • Karon Shopping Mall1.94 km
  • EAT. Bar & Grill1.98 km
  • James Fashion House1.98 km
  • Commemoration of Princess Mothers Stadium2.29 km
  • Dino Park Mini Golf2.57 km
  • Phuket Simon Cabaret3.06 km
  • Phuket Big Buddha3.29 km
  • Patong Football Club3.32 km
  • Value for money8.4
    Distance to city center25 km
    Location rating8.4
    Nearest airportPhuket International Airport (HKT)
    Distance to airport28.5 km

    Rooms available at Best Western Phuket Ocean Resort

    8.3
    Excellent
    Room comfort & quality
    Deluxe
    Deluxe
    ...
    • Room size: 26 m²/280 ft²
    • Sea view
    • 1 super king bed or 2 singl...
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    Run of House
    Run of House
    ...
    • Room size: 23 m²/248 ft²
    • Garden view
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    Superior
    Superior
    ...
    • Room size: 23 m²/248 ft²
    • Partial ocean view
    • 1 super king bed or 2 singl...
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    Deluxe Room with 2 Single Beds Ocean View Non Smoking
    Deluxe Room with 2 Single Beds Ocean View Non Smoking
    ...
    • Non-smoking
    • 2 single beds
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    Deluxe Room with King Bed Ocean View Non Smoking
    Deluxe Room with King Bed Ocean View Non Smoking
    ...
    • 1 king bed
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    Deluxe Family
    Deluxe Family
    ...
    • Room size: 40 m²/431 ft²
    • Sea view
    • 1 super king bed and 1 sofa...
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    Superior Room with 2 Single Beds Partial Ocean View Non Smoking
    Superior Room with 2 Single Beds Partial Ocean View Non Smoking
    ...
    • Non-smoking
    • 2 single beds
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    Standard Double Bed
    Standard Double Bed
    ...
    • Room size: 22 m²/237 ft²
    • Garden view
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    Superior Room with King Bed Partial Ocean View Non Smoking
    Superior Room with King Bed Partial Ocean View Non Smoking
    ...
    • 1 king bed
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    Family Room with King Bed and Sofa Bed Ocean View Non Smoking
    Family Room with King Bed and Sofa Bed Ocean View Non Smoking
    ...
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Have a question for Best Western Phuket Ocean Resort?

    What people love about Best Western Phuket Ocean Resort

    • 10.0
      Exceptional

      "Very friendly staff."

      Elizma

      |

      July 17, 2018

    • 10.0
      Exceptional

      "Close to great beach, Karon."

      Elizma

      |

      July 17, 2018

    • 9.2
      Exceptional

      "The hotel was really nice, clean and silent."

      Mai

      |

      March 6, 2018

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    More about Best Western Phuket Ocean Resort

    More about Best Western Phuket Ocean Resort

    10.0
    Exceptional

    "This hotel was exceptional and was beyond our expectations,a..."

    kerry-john

    |

    April 25, 2018

    An overview

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    What they offer

    10.0
    Exceptional

    "Breakfast was of a decent variety and quality and staff were..."

    Nathan

    |

    August 27, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Best Western Phuket Ocean Resort from real guests

    Agoda Reviews (520)Booking.com Reviews (451)
    8.3
    /
    10
    Cleanliness8.4
    Facilities8.3
    Location8.4
    Room comfort and quality8.3
    Service8.5
    Value for money8.4
    Provided by verified guests of Agoda
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    All guests (520)
    All room types

    Show reviews that mention 

    Showing 464 verified guest comments
    12345
    10.0
    Exceptional
    Nathan from South Africa
    Solo traveler
    Stayed 2 nights in August 2018

    Exceptional”

    This hotel is undergoing renovation on the upper levels but is located right on Karon beach which is not near noisy Patong. This is a nicer part of Phuket. Initially I had a room on the ground level where staff are always noisily working from 6am which is a nuisance factor if you only plan on leisurely getting up around 8. The shower is level with the toilet and the shower curtain is a fraction too short. After a shower the entire bathroom will become a pool of standing .water. I complained and got upgraded to the upper floor with balcony view of the ocean. Breakfast was of a decent variety and quality and staff were really good all round. Good pools and walking distance to many fun eating places at good prices..I'll be back for sure.

    Reviewed August 27, 2018
    8.0
    Excellent
    Michael from United States
    Family with teens
    Stayed 3 nights in February 2018

    Only One Bad Thing”

    This hotel has good ratings because the staff is excellent, the breakfast is good, the lobby nice with free coffee, clean rooms, and nice facilities. It is a 5-10 minute walk to the streets with restaurants and markets and is a close walk to the beach. The only down side to this hotel is that to get to your room you have to walk a ton of stairs. I feel I am in good shape, but wow, that was a trek up to our room on the fourth floor. Elevator only helps with one floor. It was a good trade off though. The price and services made up for the odd trek up the steps. Oh, the other up side to the steps was that every room seems to have a great view of the ocean and sunset.

    Reviewed February 19, 2018
    8.8
    Excellent
    Thomas from China
    Couple
    Stayed 3 nights in January 2017

    Pretty dope”

    This place is pretty good for Karon. We went during busy season (February). Pros: -Two pools so you can usually go to the one that's not super busy -Friendly and helpful staff. We screwed up our safebox combination once and we called reception and they came up instantly to fix it. -There are really chill cats all around the premises. We fed them canned tuna. -Walkable to the beach (see cons for more on this). Cons: -So the walk to the beach is about 10-15 minutes, depending how fast you walk. That's not bad in itself, but the walk itself is really dreary and drab. It goes through a really boring stretch of road that's kind of run down and depressing with a really narrow sidewalk. -The hotel restaurant sucks and the food options directly outside are average at best. If you walk down to closer to the beach though there are better options. -It says it has a gym but it's really only like one broken machine, so no it doesn't have a gym. Overall: I would stay there again and it was mostly a great time. If I really were to go back to Karon, however, I would try to find a similarly priced hotel closer to the beach, however, so I don't have to take that dreary walk to the beach every day.

    Reviewed March 11, 2017
    8.4
    Excellent
    Dong from United States
    Family with young children
    Stayed 7 nights in July 2016

    Great value”

    This place is a little gem in the value you get for your dough. There's two swimming pools with a kiddie pool, good breakfast, walking distance to Karon Center (the bar and restaurant area of Karon Beach) and the beach, and good service. We'd stay here again if we go back to the area.

    Reviewed August 11, 2016
    9.3
    Exceptional
    Bronwyn from Australia
    Family with teens
    Stayed 6 nights in December 2015

    Welcome to a Home Away from Home”

    The friendly staff, the view and the awesome breakfast!

    We had a fabulous stay and would love to come back one day. While it is an older style hotel, we felt very comfortable and safe. The food was delicious and rooms clean. The staff were very friendly, welcoming and helpful. Food, especially the buffet breakfast, was delicious. The view of the setting Sun (with beer in hand) was the best way to end the day! In house massage was also very good.

    Reviewed December 30, 2015
    8.7
    Excellent
    charoenvit from Thailand
    Couple
    Stayed 2 nights in December 2014

    Real value for money”

    location, pools, accessibility

    It's very pleasant staying at this hotel, with 3 swimming pools. The location is very perfect; on the hill slope overlooked the sea, very close to the beach, convenience stores and lots of local restaurants nearby. You can watch the sunset from here, if you got the room at the top of the hill, no need to go to the Laem Prom Thep. Breakfast was very good, with plenty of choices. But if you want to take other meal, better have them outside as there not many choices on the menu, and the taste is either too sweet or too salty. Besides that, everything is quite perfect.

    Reviewed February 25, 2015
    8.0
    Excellent
    Vu from United States
    Couple
    Stayed 3 nights in December 2012

    Good hotel”

    great location

    There're many good restaurants nearby the hotel. The hotel is 5 min walk to the beach. Hotel staff is friendly and speaks good English. Hotel room is spacious, clean. Hotel facilities are quite well equipped. Gym is good. Nice swimming pool. Hotel restaurant is good. Breakfast is excellent. I had a good stay at the hotel. I'll definitely stay at the hotel again for my next trip.

    Reviewed February 06, 2013
    8.0
    Excellent
    LUI from Hong Kong
    Couple
    Stayed 7 nights in April 2011

    A nice place to stay”

    Quiet, good view and facilities

    We stayed at the hotel for 7 nights. It takes only a few minutes to Karon Beach which is better than Patong Beach. The hotel has 3 swimming pools where we can spend a whole day there. The breakfast provided is western style. Every room has own balcony where we can enjoy the sunshine. You can do some physical exercise inside the fitness room when you have your clothes washing at the self-laundry area which is located at the same level. Overall, the hotel is quiet for relaxing.

    Reviewed April 19, 2011
    6.4
    Good
    Peter from Brunei Darussalam
    Couple
    Stayed 7 nights in March 2018

    Hit & Miss”

    I always believe in starting with a positive; the hotel was a short walking distance to a beautiful beach and the breakfast was fabulous. What let the hotel down was the inconsistency of the staff approach to customer services. It was hit or miss depending on who was around. The Hotel management was completely invisible. I have never stayed at a hotel were you could not identify who was in charge, monitoring staff performance or conducting in house training.

    Reviewed April 03, 2018

    Dear Peter. Thank you for staying with us and for sharing your constructive feedback. We are sorry to hear about the let down and thank you for letting us aware. Rest assured that your highlighted remarks will be looked into. We hope to have another opportunity to welcome you back again to our resort sometime in the near future. Kind regards, Edissa.R Communications Supervisor

    Responded April 14, 2018
    Best Western Phuket Ocean Resort
    6.4
    Good
    Rebekka from Denmark
    Solo traveler
    Stayed 3 nights in October 2017

    OK - but far from the airport for a short trip”

    Excellent room service. excellent balcony view but beware! you have to cross the road to get to the beach. Far from the airport for a short trip and late night arrival.

    Reviewed April 11, 2019

    Dear Rebekka, Thank you so much for your lovely review. It's great to hear that you got the service & support from our entire team. Rest assure that I will convey your praise to them and also share your feedback with the entire team. We look forward to welcoming you back again soon. Yours, Maureen Arra Lloveras Barranta (Aya) CRM

    Responded April 16, 2019
    Best Western Phuket Ocean Resort
    10.0
    Exceptional
    kerry-john from United Kingdom
    Family with young children
    Stayed 6 nights in April 2018

    Absolutely fantastic”

    This hotel was exceptional and was beyond our expectations,all we can say is thank you to everyone member of staff we had the privilege to meet.Thumbs up.

    Reviewed April 25, 2018

    Dear kerry-john , You are most welcome and its our pleasure to host you. Thank you for staying here and for furnishing us with an awesome review! We are pleased that we were able to live up to your expectations and even went beyond. We hope to see you again here sometime soon. Kind regards, Edissa.R Communications Supervisor

    Responded April 28, 2018
    Best Western Phuket Ocean Resort
    4.8
    Ben from United States
    Couple
    Stayed 9 nights in February 2018

    Good Breakfast and Average room ”

    The housekeeping makes a lot of noise in the rooms when they are cleaning . Make sure to get a room top level or you will be awaken every morning . Hotel is close to street . My room was noisy Bc it was next to the main Road . I paid for deluxe , and was given a noisy room . They switched my room , then I had to deal w the noise from house keeping every morning cleaning in the room directly above me . The staff corrected the problem when I complained and made it better . The breakfast buffet is the best one I have ever been to in Karon or kata . I have stayed at many hotels . The hotel is at the end of the beach closest to Patong . Perfect if you want to Patong at night . Otherwise furthest from the nicest beaches , but not that far wher it’s very inconvenient. This hotel is ok, it won’t be my first choice again . It’s not a bad hotel , just not for me .

    Reviewed March 01, 2018
    8.0
    Excellent
    Shuojie from China
    Solo traveler
    Stayed 4 nights in August 2017

    Trés Bien”

    The hotel is very close to the beach. My cousin and I both satisfy the room.So lucky that the neighborhood was empty,we occupied the whole balcony.Breakfast is nice,and the rice is good. We enjoyed the summing pool.It's quiet and really worth staying here the next time.

    Reviewed August 21, 2017
    3.2
    Ben from United States
    Couple
    Stayed 2 nights in February 2017

    Completely rude staff ”

    Throughout my stay I was shown no hospitality whatsoever, quite the contrary. I am an American citizen engaged to a Thai woman. I speak Thai . I over heard the staff on multiple occasions refer to my fiancé as a working girl . I asked for wake up calls two times and never received them. When parking motor bike I was harassed by the hotels own security if I was a guest or not , then asked for money . He would ask for a tip To watch my bike . The overall staff has horrible attitudes . I am sad to write such a bad review. I normally never write reviews for any places I stay at , but I don't want anyone else to go through what I did at the best western in Karon . When asking a Simple question to the front desk it was like pulling teeth. Trust me I'm a very polite and respectful guest wherever I go. I smile and tip . I would never stay here and advise anyone else not to either. The only good thing was the breakfast.

    Reviewed February 16, 2017
    8.0
    Excellent
    Charles from Switzerland
    Family with young children
    Stayed 4 nights in November 2016

    Stay in karon ”

    Dining room is way too hot. Shower curtains could be washed more regularly. Most of the staff were friendly. Awesome choice at breakfast. Well situated to shops, beach and restaurants. Gardens well kept. Lovely pools. All in all, a lovely old hotel.

    Reviewed November 27, 2016
    9.6
    Exceptional
    XIAOXIAO from China
    Family with teens
    Stayed 4 nights in July 2016

    good location and nice service”

    it's already 4 years that i chose this hotel, really nice stuff , everyone are friendly . clean and quiet room, good room service. love the swimming pool! there's 7-11 near the hotel, 5 minutes to beach by walk. i'll choose this hotel again!

    Reviewed November 27, 2016
    8.8
    Excellent
    Marc from Canada
    Family with teens
    Stayed 7 nights in July 2016

    Nice resort delicious food ”

    We were a family of four. Thus we had two rooms. This hotel had 3 pools. We spend a lot of time at the pool , ordered lunch from ceasar salad to Thai meals. Very authentic western and local cuisine. Generous portions . Good quality and value. Breakfast has nice variety. The staff are nice and helpfull.10 min walk to karon beach. When you leave the hotel watch out for pushy vendors or suit makers ( tailors) don't look at them just walk straight and you ll be fine . ( there are no bargains to be found) . Hotel is nice but Karon beach area is not that nice. beware in phuket , taxis are more expensive than NY city. No metered cabs.Preset prices only. Expect to pay about 1000 bath for a sedan taxi from Phuket airport to Karon beach .

    Reviewed August 07, 2016
    10.0
    Exceptional
    Fiona from Australia
    Family with teens
    Stayed 6 nights in March 2016

    Excellent service”

    great place to stay with families, location is great for night markets. Very helpful staff at reception and restaurant. Thank you to Nawalee in reception for all her help booking tours etc and John R and ?Eton in restaurant great buffet breakfast, thank you for helping organise a candle in the desert and singing happy birthday for my daughters birthday while we stayed at your resort.

    Reviewed April 12, 2016
    9.7
    Exceptional
    Thomas from United States
    Solo traveler
    Stayed 4 nights in January 2016

    Amazing value”

    The location, the staff, the pools

    This is my second visit to this hotel. I hope that I can com again. It is a beautiful hotel, a great value for the money. The location is ideal. The staff is excellent. I cannot say enough good things about this hotel.

    Reviewed January 09, 2016
    8.7
    Excellent
    JAMES from United States
    Solo traveler
    Stayed 4 nights in June 2015

    great place to stay”

    location , food , staff

    staff was great helpful. chef is very cool won't hesitate to talk to you if you have question in preparation of foods. ingredients . staff in restaurant were attentive, helpful. good quality food and drinks..

    Reviewed June 15, 2015
    12345
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    • Excellent location
    • Karon Beach