"Cooperative efficient friendly staff."
October 17, 2018
330 meters to the beach
Free Wi-Fi in all rooms!
|Value for money||8.4|
|Distance to city center||25 km|
|Nearest airport||Phuket International Airport (HKT)|
|Distance to airport||28.4 km|
"Very friendly staff."
July 17, 2018
"Close to great beach, Karon."
July 17, 2018
"The hotel was really nice, clean and silent."
March 6, 2018
Best Western Phuket Ocean Resort
"This hotel was exceptional and was beyond our expectations,a..."
April 25, 2018
Situated just minutes from Karon Beach and all of its adjoining bars, restaurants, and other assorted nightlife locations, this resort offers the complete Phuket experience. There are three pools on the premises for those who don’t care for sand and the crowds. The staff is extremely helpful and courteous and hosts a poolside barbecue each night. Beautiful views, water sports, and quality beach time are just a few of the ways to spend your time while at the Best Western Phuket Ocean Resort. Making a booking at Best Western Phuket Ocean Resort is easy with our secure online form, just enter your dates and click.
"This hotel has good ratings because the staff is excellent,..."
February 19, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
This hotel is undergoing renovation on the upper levels but is located right on Karon beach which is not near noisy Patong. This is a nicer part of Phuket. Initially I had a room on the ground level where staff are always noisily working from 6am which is a nuisance factor if you only plan on leisurely getting up around 8. The shower is level with the toilet and the shower curtain is a fraction too short. After a shower the entire bathroom will become a pool of standing .water. I complained and got upgraded to the upper floor with balcony view of the ocean. Breakfast was of a decent variety and quality and staff were really good all round. Good pools and walking distance to many fun eating places at good prices..I'll be back for sure.
Only One Bad Thing”
This hotel has good ratings because the staff is excellent, the breakfast is good, the lobby nice with free coffee, clean rooms, and nice facilities. It is a 5-10 minute walk to the streets with restaurants and markets and is a close walk to the beach. The only down side to this hotel is that to get to your room you have to walk a ton of stairs. I feel I am in good shape, but wow, that was a trek up to our room on the fourth floor. Elevator only helps with one floor. It was a good trade off though. The price and services made up for the odd trek up the steps. Oh, the other up side to the steps was that every room seems to have a great view of the ocean and sunset.
This place is pretty good for Karon. We went during busy season (February). Pros: -Two pools so you can usually go to the one that's not super busy -Friendly and helpful staff. We screwed up our safebox combination once and we called reception and they came up instantly to fix it. -There are really chill cats all around the premises. We fed them canned tuna. -Walkable to the beach (see cons for more on this). Cons: -So the walk to the beach is about 10-15 minutes, depending how fast you walk. That's not bad in itself, but the walk itself is really dreary and drab. It goes through a really boring stretch of road that's kind of run down and depressing with a really narrow sidewalk. -The hotel restaurant sucks and the food options directly outside are average at best. If you walk down to closer to the beach though there are better options. -It says it has a gym but it's really only like one broken machine, so no it doesn't have a gym. Overall: I would stay there again and it was mostly a great time. If I really were to go back to Karon, however, I would try to find a similarly priced hotel closer to the beach, however, so I don't have to take that dreary walk to the beach every day.
This place is a little gem in the value you get for your dough. There's two swimming pools with a kiddie pool, good breakfast, walking distance to Karon Center (the bar and restaurant area of Karon Beach) and the beach, and good service. We'd stay here again if we go back to the area.
Real value for money”
It's very pleasant staying at this hotel, with 3 swimming pools. The location is very perfect; on the hill slope overlooked the sea, very close to the beach, convenience stores and lots of local restaurants nearby. You can watch the sunset from here, if you got the room at the top of the hill, no need to go to the Laem Prom Thep. Breakfast was very good, with plenty of choices. But if you want to take other meal, better have them outside as there not many choices on the menu, and the taste is either too sweet or too salty. Besides that, everything is quite perfect.
There're many good restaurants nearby the hotel. The hotel is 5 min walk to the beach. Hotel staff is friendly and speaks good English. Hotel room is spacious, clean. Hotel facilities are quite well equipped. Gym is good. Nice swimming pool. Hotel restaurant is good. Breakfast is excellent. I had a good stay at the hotel. I'll definitely stay at the hotel again for my next trip.
A nice place to stay”
We stayed at the hotel for 7 nights. It takes only a few minutes to Karon Beach which is better than Patong Beach. The hotel has 3 swimming pools where we can spend a whole day there. The breakfast provided is western style. Every room has own balcony where we can enjoy the sunshine. You can do some physical exercise inside the fitness room when you have your clothes washing at the self-laundry area which is located at the same level. Overall, the hotel is quiet for relaxing.
Hit & Miss”
I always believe in starting with a positive; the hotel was a short walking distance to a beautiful beach and the breakfast was fabulous. What let the hotel down was the inconsistency of the staff approach to customer services. It was hit or miss depending on who was around. The Hotel management was completely invisible. I have never stayed at a hotel were you could not identify who was in charge, monitoring staff performance or conducting in house training.
Dear Peter. Thank you for staying with us and for sharing your constructive feedback. We are sorry to hear about the let down and thank you for letting us aware. Rest assured that your highlighted remarks will be looked into. We hope to have another opportunity to welcome you back again to our resort sometime in the near future. Kind regards, Edissa.R Communications Supervisor
This hotel was exceptional and was beyond our expectations,all we can say is thank you to everyone member of staff we had the privilege to meet.Thumbs up.
Dear kerry-john , You are most welcome and its our pleasure to host you. Thank you for staying here and for furnishing us with an awesome review! We are pleased that we were able to live up to your expectations and even went beyond. We hope to see you again here sometime soon. Kind regards, Edissa.R Communications Supervisor
Good Breakfast and Average room ”
The housekeeping makes a lot of noise in the rooms when they are cleaning . Make sure to get a room top level or you will be awaken every morning . Hotel is close to street . My room was noisy Bc it was next to the main Road . I paid for deluxe , and was given a noisy room . They switched my room , then I had to deal w the noise from house keeping every morning cleaning in the room directly above me . The staff corrected the problem when I complained and made it better . The breakfast buffet is the best one I have ever been to in Karon or kata . I have stayed at many hotels . The hotel is at the end of the beach closest to Patong . Perfect if you want to Patong at night . Otherwise furthest from the nicest beaches , but not that far wher it’s very inconvenient. This hotel is ok, it won’t be my first choice again . It’s not a bad hotel , just not for me .
The hotel is very close to the beach. My cousin and I both satisfy the room.So lucky that the neighborhood was empty,we occupied the whole balcony.Breakfast is nice,and the rice is good. We enjoyed the summing pool.It's quiet and really worth staying here the next time.
Completely rude staff ”
Throughout my stay I was shown no hospitality whatsoever, quite the contrary. I am an American citizen engaged to a Thai woman. I speak Thai . I over heard the staff on multiple occasions refer to my fiancé as a working girl . I asked for wake up calls two times and never received them. When parking motor bike I was harassed by the hotels own security if I was a guest or not , then asked for money . He would ask for a tip To watch my bike . The overall staff has horrible attitudes . I am sad to write such a bad review. I normally never write reviews for any places I stay at , but I don't want anyone else to go through what I did at the best western in Karon . When asking a Simple question to the front desk it was like pulling teeth. Trust me I'm a very polite and respectful guest wherever I go. I smile and tip . I would never stay here and advise anyone else not to either. The only good thing was the breakfast.
Stay in karon ”
Dining room is way too hot. Shower curtains could be washed more regularly. Most of the staff were friendly. Awesome choice at breakfast. Well situated to shops, beach and restaurants. Gardens well kept. Lovely pools. All in all, a lovely old hotel.
good location and nice service”
it's already 4 years that i chose this hotel, really nice stuff , everyone are friendly . clean and quiet room, good room service. love the swimming pool! there's 7-11 near the hotel, 5 minutes to beach by walk. i'll choose this hotel again!
Nice resort delicious food ”
We were a family of four. Thus we had two rooms. This hotel had 3 pools. We spend a lot of time at the pool , ordered lunch from ceasar salad to Thai meals. Very authentic western and local cuisine. Generous portions . Good quality and value. Breakfast has nice variety. The staff are nice and helpfull.10 min walk to karon beach. When you leave the hotel watch out for pushy vendors or suit makers ( tailors) don't look at them just walk straight and you ll be fine . ( there are no bargains to be found) . Hotel is nice but Karon beach area is not that nice. beware in phuket , taxis are more expensive than NY city. No metered cabs.Preset prices only. Expect to pay about 1000 bath for a sedan taxi from Phuket airport to Karon beach .
great place to stay with families, location is great for night markets. Very helpful staff at reception and restaurant. Thank you to Nawalee in reception for all her help booking tours etc and John R and ?Eton in restaurant great buffet breakfast, thank you for helping organise a candle in the desert and singing happy birthday for my daughters birthday while we stayed at your resort.
This is my second visit to this hotel. I hope that I can com again. It is a beautiful hotel, a great value for the money. The location is ideal. The staff is excellent. I cannot say enough good things about this hotel.
Welcome to a Home Away from Home”
We had a fabulous stay and would love to come back one day. While it is an older style hotel, we felt very comfortable and safe. The food was delicious and rooms clean. The staff were very friendly, welcoming and helpful. Food, especially the buffet breakfast, was delicious. The view of the setting Sun (with beer in hand) was the best way to end the day! In house massage was also very good.
great place to stay”
staff was great helpful. chef is very cool won't hesitate to talk to you if you have question in preparation of foods. ingredients . staff in restaurant were attentive, helpful. good quality food and drinks..
Excellent, High Class Hotel”
along with my stay in Thailand I spend my stay in 4 different hotels, Best Western Karon Beach Hotel was the best hotel experience ever, and the place that I would prefer to come back and stay more even inside the Hotel with no need to go out according to the available comprehensive facilities like a nice garden, 3 swimming pools...etc in few words it is really a High Class Hotel, following descriptions really brief the hotel specifications: -Great Building and nice Design. -Perfect View. -Well organised Garden. -3 lovely Swimming Pools. -Perfect Location(Near from the Lake, Restaurants,Karon Beach and Shopping). -Perfect for relaxation. -Professional Staff with smiley faces. -Clean. -Quiet. -Perfect for Families too. -Most of the rooms have a nice view (To the Garden, Swimming Pool or to the Beach). -Worth to stay as much as you can. briefly you will never regret to experience Best Western Hotel. Thanks Best Western Hotel you make my stay in the hotel special, all the best.....see you next year ;)))