Best Western Pioneer Inn

658 Wharf Street, Lahaina, Lahaina (HI), United States, 96761-1266 - See map
Free Wi-Fi
8.7
Excellent
/10
(194 reviews)See what guests said
Housekeeping1
Food & Dining1
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Best Western Pioneer Inn

"All in all a wonderful few days and well done on presenting the exciting history of this wonderful hotel on the walls."

Norm - June 8, 2018

1 Queen Bed - Guestroom Best Western Pioneer Inn
Lobby Best Western Pioneer Inn
Lobby Best Western Pioneer Inn
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9.7

Exceptional

Location rating score

Exceptional location
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Daily disinfection in common areas
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Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
What guests are saying:Read all 194 reviews
Exceptional service
9.0 rating for service
Excellent cleanliness
8.7 rating for cleanliness
Excellent comfort
8.5 room quality and comfort
Very good facilities on premise
7.6 facilities on premise

The staff again helpful the room was very clean and comfortable and I love that the restaurant is attached

Ricardo | May 6, 2019

Staff was great especiially Sam and Patti - they were so helpful!

Deb | May 13, 2018

Loved the location and how friendly everyone was.

Frank | February 8, 2020

Room was perfect for one and location was great.

Deb | May 13, 2018

the food at the hotel restaurant was very good.

Frank | February 8, 2020

Good happy hour.

Tarra | December 14, 2018

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Balcony/terrace

  • Laundry service

Value for money8.1
Location rating9.7

Rooms available at Best Western Pioneer Inn

8.5
Excellent
Room comfort & quality
King Room
King Room
...
  • Room size: 27 m²/291 ft²
  • Balcony/terrace
  • 1 king bed
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King Bed
King Bed
...
  • Room size: 27 m²/291 ft²
  • Balcony/terrace
  • 1 king bed
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1 Queen Bed
1 Queen Bed
...
  • Room size: 18 m²/194 ft²
  • Balcony/terrace
  • 1 queen bed
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1 King
1 King
...
  • Balcony/terrace
  • Non-smoking
  • 1 king bed
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Deluxe King Room
Deluxe King Room
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
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2 single Beds
2 single Beds
...
  • Balcony/terrace
  • Non-smoking
  • 2 single beds
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Courtyard
Courtyard
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
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Queen Room
Queen Room
...
  • Balcony/terrace
  • Shower and bathtub
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King Room - Non-Smoking
King Room - Non-Smoking
...
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    King Suite - Non-Smoking
    King Suite - Non-Smoking
    ...
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      Frequently asked questions

      What time is check-in and check-out at Best Western Pioneer Inn?

      Check-in is from 04:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Best Western Pioneer Inn?

      For those who wish to drive their own cars, Best Western Pioneer Inn has a car park available for guests. Parking is free for guests.

      What is the smoking policy at Best Western Pioneer Inn?

      Best Western Pioneer Inn does not permit smoking in any of its rooms, but allows smoking in designated areas.

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      Explore the neighborhood

      What people love about Best Western Pioneer Inn

      • 10.0
        Exceptional
        Location

        "It was conveniently located near the Marina and the main street."

        Dianne

        |

        September 25, 2018

      • 10.0
        Exceptional

        "I would definately stay at this Inn again."

        Dianne

        |

        September 25, 2018

      • 8.8
        Excellent
        Staff 

        "The staff were so helpful and friendly."

        Norm

        |

        June 8, 2018

      Property ranking|Compared to 104 Lahaina (HI) properties
      See all rankings
      Location score
      9.7/10
      Review score - United States
      9.4/10
      Value for money score
      8.1/10
      Service score
      9.0/10
      Better than
      99
      %
      of Lahaina (HI) properties
      Better than
      99
      %
      of Lahaina (HI) properties
      Better than
      98
      %
      of Lahaina (HI) properties
      Better than
      97
      %
      of Lahaina (HI) properties
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      Overall rating:
      8.7
      Excellent
      207 reviews
      Cleanliness
      8.7
      Facilities
      7.6
      Location
      9.7
      Read all reviews >
      What travelers say they love:
      The position in central Lahaina is fantastic and I would hap...
      Rosemary from Australia
      Couple
      More about Best Western Pioneer Inn

      More about Best Western Pioneer Inn

      When visiting Maui Hawaii, you'll feel right at home at Best Western Pioneer Inn, which offers quality accommodation and great service. From here, guests can enjoy easy access to all that the lively city has to offer. A well-kempt environment and its proximity to Lahaina Banyon Court, The Village Galleries, Lahaina Giclee give to this hotel a special charm.

      First-rate hotel services and facilities that define the Best Western International experience await you at the Best Western Pioneer Inn. 24-hour front desk, luggage storage, Wi-Fi in public areas, car park, restaurant are just a few of the facilities that set Best Western Pioneer Inn apart from other hotels in the city.

      The hotel features 34 beautifully appointed guest rooms, many of which include television LCD/plasma screen, non smoking rooms, air conditioning, wake-up service, desk. Throughout the day you can enjoy the relaxing atmosphere of the hot tub, fitness center, outdoor pool, garden. With an ideal location and facilities to match, Best Western Pioneer Inn hits the spot in many ways.

      Show less

      What they offer

      9.6
      Exceptional
      Staff 

      "The staff are nice and welcoming and the rooms have everythi..."

      Rosemary

      |

      August 8, 2018

      View all reviews
      Show less

      Food and dining

      Breakfast options

      Continental

      Restaurants on site

      Snug Harbor
      Cuisine:Local

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Property announcements

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      Reviews of Best Western Pioneer Inn from real guests

      Overall rating
      8.7
      Excellent
      From 207 reviews
      9.6Location
      9.1Service
      8.9Cleanliness
      Agoda Reviews (49)Booking.com Reviews (145)
      Rating via Agoda8.5
      /
      10
      Cleanliness8.7
      Facilities7.6
      Location9.7
      Room comfort and quality8.5
      Service9.0
      Value for money8.1
      High score for Lahaina (HI)
      Rating
      9+ Exceptional (11)
      8-9 Excellent (3)
      7-8 Very Good (7)
      6-7 Good (0)
      <6 Below Expectation (1)
      Time of the year
      Mar - May (5)
      Jun - Aug (8)
      Sep - Nov (4)
      Dec - Feb (5)
      All guests (49)
      All room types
      All languages

      Show reviews that mention 

      Showing 22 verified guest comments
      12
      8.0
      Excellent
      Zak from Canada
      Couple
      Courtyard
      Stayed 1 night in July 2013

      Great location!”

      Location, views of park and ocean, history

      Overall, we had a good experience at the Best Western Pioneer Inn. The hotel is situated in a very quiet area of the city, with the ocean in front and the Banyan Tree Park on one side. A short walk takes you to the shops, restaurants, and bars in Lahaina. The building was built in 1901, but the rooms have recently been renovated.

      Reviewed July 16, 2013
      9.3
      Exceptional
      Gillian from Australia
      Couple
      Courtyard
      Stayed 4 nights in January 2015

      Perfect location”

      location, authenticity, friendly staff

      Stayed here for the Maui Oceanfront marathon and loved it. The rooms facing the courtyard are lovely and quiet and the location is perfect to walk to everything that charming Lahaina has to offer. Would definitely stay again.

      Reviewed January 23, 2015
      9.6
      Exceptional
      Rosemary from Australia
      Couple
      1 Queen Bed
      Stayed 7 nights in July 2018

      Love this place!”

      This is a lovely, unpretentious old hotel. The staff are nice and welcoming and the rooms have everything you need. The position in central Lahaina is fantastic and I would happily stay again.

      Reviewed August 08, 2018
      10.0
      Exceptional
      Dianne from Australia
      Couple
      1 Queen Bed
      Stayed 4 nights in September 2018

      BEAUTIFUL LAHAINA”

      We loved staying at this Inn. It was conveniently located near the Marina and the main street. This made walking around the town and going for a swim at the nearby beach so easy. It was fabulous as we could walk to any of the wonderful restaurants for lunch and dinner. We hired a car and we loved that there was offsite parking just across the road, so you can unload your bags out the front of the Inn and then go and park the car. The parking was complimentary. There is no lift at this Inn, so make sure you can lift your own luggage up the stairs, as the rooms are located on the 2nd floor. I would definately stay at this Inn again.

      Reviewed September 25, 2018
      8.0
      Excellent
      Joe from Australia
      Couple
      1 Queen Bed
      Stayed 1 night in October 2015

      Great place to stay in Lahaina ”

      Walk to everything. Small but clean and tidy room. Nice verandah to chill on in the morning / evening.

      Had a great time in Lahaina. If you want to enjoy the town this is a great spot as you can walk to everywhere, enjoy drinks at the bar before making your way back to the hotel.

      Reviewed October 12, 2015
      10.0
      Exceptional
      David from United States
      Solo traveler
      1 Queen Bed
      Stayed 1 night in July 2018

      genesis”

      we stand on the shoulders of many Pioneer Inn employees that went before

      Reviewed June 10, 2019
      8.8
      Excellent
      Norm from Australia
      Couple
      1 Queen Bed
      Stayed 2 nights in June 2018

      Excellent”

      We had a wonderful time. The staff were so helpful and friendly. The history and feel of the hotel is unique and special which made us wonder why the beautiful old dressers were removed from the rooms to be replaced with more modern furniture which doesn’t suit the hotel. All in all a wonderful few days and well done on presenting the exciting history of this wonderful hotel on the walls. Cheers, Norm & Pauline

      Reviewed June 08, 2018
      9.3
      Exceptional
      Wendy from Australia
      Couple
      Courtyard
      Stayed 3 nights in December 2011

      Nostalgic older style hotel in a great location”

      Position, Position, Position, great staff, comfortable and clean

      Saw the movie "Devil at 4 O'Çlock" and noticed this was the Hotel used in the film. We loved the location right in town, easy access for tour buses,whale watching and fishing trips right at your door stop. Lovely helpful staff and a great bar downstairs, would recommend this to anyone not wanting a large Hotel with all the trimmings.

      Reviewed January 01, 2012
      9.6
      Exceptional
      Deb from United States
      Solo traveler
      1 Queen Bed
      Stayed 4 nights in May 2018

      awesome”

      staff was great especiially Sam and Patti - they were so helpful! only thing I would have liked would be a chair or bench to sit on while waiting for shuttles. Room was perfect for one and location was great.

      Reviewed May 13, 2018
      9.6
      Exceptional
      Ricardo from United States
      Couple
      2 single Beds
      Stayed 1 night in May 2019

      The staff is awesome very friendly, helpful knowledgeable and professional.”

      The staff again helpful the room was very clean and comfortable and I love that the restaurant is attached

      Reviewed May 06, 2019
      9.2
      Exceptional
      Andreas from Germany
      Couple
      1 King
      Stayed 2 nights in May 2016

      old School”

      right in the middle of everything. Nice old hotel, with it`s own charme.

      Reviewed April 15, 2017
      9.2
      Exceptional
      Tarra from United States
      Couple
      1 Queen Bed
      Stayed 1 night in December 2018

      Great to get off the ferry and check your bags into the room and grab dinner and a drink downstairs”

      No hot tub. Good happy hour. Sheets dirty, gecko poop maybe. Love the location!

      Reviewed December 14, 2018
      10.0
      Exceptional
      Frank from United States
      Group
      King Room
      Stayed 3 nights in January 2020

      Centraly located and very friendly front desk”

      Loved the location and how friendly everyone was. Also, the food at the hotel restaurant was very good.

      Reviewed February 08, 2020
      7.2
      Very good
      Adolf from Austria
      Couple
      2 single Beds
      Stayed 1 night in November 2019

      Unique ”

      Top Lage

      Reviewed December 01, 2019
      8.4
      Excellent
      christophe from Switzerland
      Family with teens
      King Room
      Stayed 1 night in July 2019

      Excellent”

      emplacement idéal à Lahaina pour visiter la ville

      Reviewed August 10, 2019
      5.2
      TOMINAGA from Japan
      Group
      King Bed
      Stayed 2 nights in February 2019

      Above average”

      ラハイナの街の中にあり、ショッピングにはとても便利です。またホエールウォッチングも目の前のハーバーから出るので歩いて行けて便利。今回レンタカー借りましたが、リゾート目的で無く観光目的でこちらのホテルに泊まるならばレンタカーは不要かもしれません。また、今回ホテルが決まる前にホノルルからの往復フライトをカフルイ空港発着で予約してしまいましたが、こちらのホテルに泊まるならばカパルア空港発着にすれば良かったと思いました。

      Reviewed February 10, 2019
      8.8
      Excellent
      Michika from Japan
      Solo traveler
      1 Queen Bed
      Stayed 7 nights in June 2018

      オールドハワイの雰囲気でのんびりと”

      2018年6月に8日間滞在。 マウイ島へ行くなら、パイオニアインに泊まろうと決めていた。 立地はラハイナ港のすぐ目の前で、ラナイ島へ行ったり海でのアクティビティには便利。徒歩1~2分の場所に宿泊者が無料で使える駐車場があり、これもとても便利!(ホテル専用ではない) 部屋は海側とストリート側があるが、プールや中庭があるので海側でもオーシャンビューではない。 海側は中庭越しに海が少し見えて静か、ストリート側はラハイナの街の賑やかな雰囲気が楽しめる。今回は海側をリクエストしておいたら、希望通りの部屋をとってくれていた。 ホテルは歴史的建造物なので古さは否めないが、掃除が行き届きとても清潔。水回りもレトロな感じだが匂いはなく快適だった。スタッフもフレンドリーで、私のつたない英語を一生懸命聞きとってくれて、滞在中のお願い事にも対応してもらえた。 ラナイは隣との仕切りがないので広々として気持ちよく、朝や夜はラナイでのんびりと過ごせた。 ホテルの近くにスーパーがあり、食事はそこで調達。お土産品もたくさん売られていた。 ラハイナは町全体がノスタルジックで、観光客は多いが日本人には会わず、古き良きハワイの空気感の中で過ごすことができる。 次回もぜひパイオニアインに泊まりたい!

      Reviewed August 29, 2018
      7.2
      Very good
      YASUKI from Japan
      Solo traveler
      2 single Beds
      Stayed 4 nights in April 2016

      便利な立地”

      一人旅で利用しました。徒歩圏内に多くのレストランがあり便利です。マウイでは一人旅に適したホテルがあまりなく貴重な存在です。

      Reviewed November 28, 2016
      7.2
      Very good
      Andrea from Taiwan
      Couple
      1 Queen Bed
      Stayed 1 night in September 2019

      位置非常好,房間雖小但很舒適。”

      冷氣老舊有點吵。免費停車。

      Reviewed October 11, 2019
      7.6
      Very good
      Semi from South Korea
      Couple
      1 Queen Bed
      Stayed 2 nights in June 2018

      아늑하고 편안한 숙소”

      라하이나 타운 거리에 근접하고 있어서 좋습니다. 라하이나 항구 바로 앞이라 라나이섬 투어 가기 편해요. 근처에 베이비 비치라는데가 있는데 물 따뜻하고 고기 많아서 해수욕, 스노쿨링 하기 좋아요. 숙소 바로 앞에 abc store 있어서 편함. 테라스와 흔들의자가 있어서 메인 거리를 바라보며 도란도란 얘기 나누기 좋아요. 근데 문 열어놔서 그런지 나방 같은 벌레들 엄청 들어와서 식겁...ㅠㅠ 하루살이인지 하루만에 다 없어지긴 했지만 끔찍... 문 절대 열어놓지 마세요.. 그리고 욕조가 오래됐고 배수가 잘 되지 않아 반신욕 할 맘은 안 생김... 제일 큰 단점은 샤워기 호스줄이 없음... 너무 불편... 그것만 빼면 그래도 오래된 호텔 치고 위생 관리 잘 해놓는 듯. 카운터 직원들이 정말 친절해서 좋았어요^^ 에어컨 말고도 위에 팬? 선풍기 같은게 있는데 그게 은근 시원함.. 에어컨 바람 싫어했는데 잘 됐음.. 침대가 푹신해서 편했어요

      Reviewed June 13, 2018
      12
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      Best Western Pioneer Inn
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