Best Western Plaza Hotel
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Best Western Plaza Hotel

3934 21st Street, Long Island City, New York (NY), United States, 11101
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    Lobby Best Western Plaza Hotel
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    Fitness center Best Western Plaza Hotel
    1 King Bed Non-Smoking Best Western Plaza Hotel
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    Exterior view Best Western Plaza Hotel

    Best Western Plaza Hotel Reviews

    7.9
    Very good
    /10
    (127 reviews)See what guests said
    9.6
    Exceptional

    "Amazing breakfast and excellent staff!"

    michaelle

    -

    May 18, 2018

    8.7
    Excellent room comfort and quality
    Recommended by 89% of guests

    Things you’ll love about Best Western Plaza Hotel

    Things you'll love

    • 330 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    • Air conditioning

    Very good
    Location
    7.4
    See map
    Very good location - 1.55 kilometers from city center
    Nearby
    Popular
  • 21st Street-Queensbridge Subway Station330 m
  • Vista Sky Lounge470 m
  • Queensboro Plaza Subway Station640 m
  • Fisher Landau Center for Art670 m
  • 39th Avenue Subway Station730 m
  • Queens Plaza Subway Station860 m
  • 36th Avenue Subway Station870 m
  • Diego Salazar Art Gallery930 m
  • Havana Puff970 m
  • Sculpture Center1.02 km
  • This property is in high demand!

    Last booked 11 hours ago

    Value for money8.1
    Location rating7.4
    Nearest airportLaGuardia Airport (LGA)
    Distance to airport6.0 km

    Rooms available at Best Western Plaza Hotel

    8.7
    Excellent
    Room comfort & quality
    1 King Bed City View
    1 King Bed City View
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    2 Queen Beds Mobility Accessible Bathtub Non-Smoking
    2 Queen Beds Mobility Accessible Bathtub Non-Smoking
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    Queen Suite
    Queen Suite
    ...
    • Room size: 19 m²/205 ft²
    • Shower
    Enter dates to see prices
    2 Queen Beds Manhattan View Non-Smoking
    2 Queen Beds Manhattan View Non-Smoking
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 queen beds
    Enter dates to see prices
    1 King Bed Non-Smoking
    1 King Bed Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Accessible 2 Queen Rollin Shower
    Accessible 2 Queen Rollin Shower
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    Suite-1 King Bed Sofabed Non-Smoking
    Suite-1 King Bed Sofabed Non-Smoking
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 super king bed
    Enter dates to see prices
    2 Double Beds Non-Smoking
    2 Double Beds Non-Smoking
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    2 Queen Beds Suite Sofa Bed Non-Smoking
    2 Queen Beds Suite Sofa Bed Non-Smoking
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    Room KING SIZE BED - ROOM ONLY
    Room KING SIZE BED - ROOM ONLY
    ...
      Enter dates to see prices
      Have a question for Best Western Plaza Hotel?

      What people love about Best Western Plaza Hotel

      • 7.6
        Very good

        "Excellent customer services Location clean Good breakfast Regards"

        TL

        |

        January 30, 2018

      • 9.2
        Exceptional

        "The room very clean and comfort."

        Santy

        |

        May 11, 2018

      • 9.2
        Exceptional

        "The staff really friendly and helpful."

        Santy

        |

        May 11, 2018

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      More about Best Western Plaza Hotel

      More about Best Western Plaza Hotel

      9.6
      Exceptional

      "Our room was spacious and comfortable."

      Yolande

      |

      April 4, 2018

      An overview

      Show less

      What they offer

      6.4
      Good

      "Staff were super accommodating and helpful."

      Aurora

      |

      February 6, 2018

      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      American cuisine
      American cuisine
      Prime at the Bentley
      1.6 km American, Kosher, Steakhouse
      Baker Street
      1.8 km American, Bar, Irish
      Merchants NY Cigar Bar
      1.8 km American, Contemporary
      Italian cuisine
      Italian cuisine
      Sutton Pizzeria
      1.8 km Italian, Pizza
      Primola
      2.0 km Italian
      Angelo's on 55th Street
      2.2 km Italian, Pizza
      Bar
      Bar
      Bierhaus NYC
      2.8 km Bar, European, German
      Two E Bar & Lounge
      2.9 km Bar
      Vinus and Marc
      3.1 km Bar, Pub

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Announcements

      Parking fee is USD 25.00 per night. Parking is on a first come, first served basis.

      Reviews of Best Western Plaza Hotel from real guests

      Agoda Reviews (127)
      7.9
      /
      10
      Cleanliness8.0
      Facilities7.7
      Location7.4
      Room comfort and quality8.7
      Service8.3
      Value for money8.1
      Provided by verified guests of Agoda
      All languages
      All guests (127)
      All room types
      Showing 62 verified guest comments
      1234
      8.4
      Excellent
      WANYUN from Taiwan
      Group
      2 Double Beds Non-Smoking
      Stayed 7 nights in January 2019

      Great place to stay in NYC.”

      Great location with reasonable price to stay while visiting NYC. The staff "Ayman" if I spell it correctly especially work in breakfast place are super friendly and welcoming. Would definitely recommend!!

      Reviewed February 11, 2019

      Dear Guest, Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all of our guests. Come visit us again soon. Issa Best Regards, Best Western Plus Plaza

      Responded February 23, 2019
      Best Western Plaza Hotel
      8.4
      Excellent
      Keyvin from Australia
      Family with young children
      1 King Bed City View
      Stayed 2 nights in January 2019

      I've been staying so many hotels in usa with cheap budget, only this hotel has a room like 5 stars”

      Breakfast has so many choices. I felt like staying in most of 4-5 stars hotel in asian country. The only minus about this hotel is the parking spot. Other than that, this is the best budget hotel i ever been staying in USA.

      Reviewed February 07, 2019

      Dear Keyvin Thank you very much for your great review. Our staff is always working hard to improve our services and amenities so that all our guests can have a comfortable and satisfactory stay. We hope that you will come see us again soon so that we can provide another wonderful stay Issa

      Responded February 08, 2019
      Best Western Plaza Hotel
      6.0
      SHARON from Singapore
      Couple
      2 Double Beds Non-Smoking
      Stayed 7 nights in February 2019

      Near to subway Train 11”

      Other than near to subway, there is nothing much to the place. Our room facing noisy road and we are constantly disturbed by noisy opening and closing of neighbor door for 8 nights. In fact I have already mentioned in my remarks during booking but they still did not give me what I requested. They did not refill shower cap, have to keep reminding the house keeping and they still keep forgetting to provide. Again for the price we paid for NYC hotel cannot ask for much.

      Reviewed February 23, 2019
      9.2
      Exceptional
      Milan from Belgium
      Couple
      2 Double Beds Non-Smoking
      Stayed 8 nights in November 2018

      Exceptional”

      Polite and helpful staff. Breakfast was tasty but could be more options like vegetable, salami, cheese and some fruit. Location is perfect, subway is only 2 minutes walking and time square can be reached in 20 minutes directly.

      Reviewed December 06, 2018

      Hi Milan Thank you for your review as we work to be better and better.We look forward to having you stay with us again Issa Sales Director

      Responded December 25, 2018
      Best Western Plaza Hotel
      9.7
      Exceptional
      Liem from Hong Kong
      Business traveler
      Stayed 5 nights in June 2010

      Good Stay”

      Room
      No

      Everythings are ok in this hotel. The staff are very helpful. You can have a breakfast in the hotel for free, so that you don't need to think about your breakfast at the morning. The room in clear and tidy. All internet sevrvice within the hotel is free. I'll stay this hotel again.

      Reviewed June 16, 2010

      Thank you Issa

      Responded March 26, 2018
      Best Western Plaza Hotel
      10.0
      Exceptional
      Paul from United States
      Family with young children
      2 Double Beds Non-Smoking
      Stayed 1 night in February 2019

      good value”

      good value, clean rooms, breakfast was very good, close to NYC subway, quiet area of north LIC

      Reviewed February 13, 2019

      Dear Guest, Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all of our guests. Come visit us again soon. Issa Best Regards, Best Western Plus Plaza

      Responded February 23, 2019
      Best Western Plaza Hotel
      8.0
      Excellent
      Yi-Wun from United States
      Solo traveler
      1 King Bed Non-Smoking
      Stayed 3 nights in January 2019

      Very good”

      Good location, good breakfast, good staff.

      Reviewed January 16, 2019

      Dear Yi Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon. Best Western Plus Plaza Best Regards, Issa Sales Director

      Responded January 21, 2019
      Best Western Plaza Hotel
      8.0
      Excellent
      TREVOR from Australia
      Couple
      1 King Bed Non-Smoking
      Stayed 1 night in June 2018

      Very good”

      Would stay again

      Reviewed June 27, 2018

      Dear Trevor Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all of our guests. Come visit us again soon. Best Regards, Issa Best Western Plus Plaza

      Responded July 16, 2018
      Best Western Plaza Hotel
      9.6
      Exceptional
      michaelle from United States
      Solo traveler
      Suite-1 King Bed Sofabed Non-Smoking
      Stayed 1 night in May 2018

      BEST Hotel in the Area!!! ”

      I love this hotel! Amazing breakfast and excellent staff! It is really the only place in the area worth staying at!

      Reviewed May 18, 2018

      Dear Michaelle Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all of our guests. Come visit us again soon. Issa Best Regards, Best Western Plaza

      Responded June 17, 2018
      Best Western Plaza Hotel
      9.2
      Exceptional
      Santy from Indonesia
      Group
      Accessible 2 Queen Rollin Shower
      Stayed 1 night in May 2018

      Exceptional”

      The staff really friendly and helpful. The room very clean and comfort. There is few of restaurant and supermarket around the hotel.

      Reviewed May 11, 2018

      Dear Santy Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all of our guests. Come visit us again soon. Issas Best Regards, Best Western Plaza

      Responded June 17, 2018
      Best Western Plaza Hotel
      9.6
      Exceptional
      Yolande from United States
      Family with teens
      Suite-1 King Bed Sofabed Non-Smoking
      Stayed 3 nights in March 2018

      BWPH exceeded our expectations! Walking distance from the train station....we felt safe. ”

      We were pleased with everything! (Except maneuvering out of the garage 😳) The staff was pleasant and accommodating. (Sade, Monika, Sharrin) The hot Continental breakfast was second to none! Our room was spacious and comfortable...we hated to leave. $150/night including tax and $25/night for garage parking was a great value for the city.

      Reviewed April 04, 2018

      Thank you Yolande Issa

      Responded April 12, 2018
      Best Western Plaza Hotel
      10.0
      Exceptional
      ma from Philippines
      Family with teens
      Queen Suite
      Stayed 4 nights in March 2018

      Value for money”

      If you are a group traveling on a budget, Best Western Plaza Hotel in Long Island City is for you. My kids and I stayed in a queen suite for 5 nights. The staff were helpful, courteous and attentive, the room was always kept clean, and the location is a mere 3 minutes walk to the nearest Metro station. But what takes the cake is the breakfast buffet, spartan but filling, and not just your ordinary muffin and coffee variety. There are eggs, cereal, pancakes, tater tots, sausage, fresh fruits -- not really what you would expect from a budget hotel. Other amenities include a gym, soda, snack, and ice machines, bottomless coffee, tea, and cold water in the lobby, guest parking within the hotel premises, free map of the city upon arrival, free internet and printing in their lobby! I don't think I have anything negative to say about this hotel, and I've stayed in all kinds as I travel a lot. I'm a very happy and satisfied fan! I will definitely stay here when I visit NYC again.

      Reviewed March 22, 2018

      Dear Guest, Thank you very much for your great review. Our staff is always working hard to improve our services and amenities so that all our guests can have a comfortable and satisfactory stay. We hope that you will come see us again soon so that we can provide another wonderful stay. Best, Best Western Plaza

      Responded March 24, 2018
      Best Western Plaza Hotel
      9.6
      Exceptional
      Mohamad from Malaysia
      Family with young children
      2 Queen Beds Manhattan View Non-Smoking
      Stayed 2 nights in November 2017

      One of the best hotel around Long Island city”

      The staff were really helpful and attentive. Rooms are cleaned regularly. Breakfast were awesome. They even let us to have breakfast although we checked in earlier and are not entiteled for that day which is a plus point. Never ever happen to any hotel i've checked in anywhere else in my life. Overall really satisfied with the service and experience. We even extend the stay to another night due to the superb experience here. Would definitely come here again in future. Take note that Due to high demand of this hotel, it might be pricy if you do not book earlier . Thanks

      Reviewed December 01, 2017

      Dear Guest, We appreciate you taking the time to write about your great experience with us. We hope that this will help our future guest in choosing the best accommodations for their trip. Please come visit us again so that we can provide you with another exceptional stay! Sincerely, Best Western Plaza

      Responded March 24, 2018
      Best Western Plaza Hotel
      2.0
      chen from Taiwan
      Couple
      1 King Bed Non-Smoking
      Stayed 1 night in October 2017

      staff in the hotel is thief ”

      I did not found my adapter in my luggage after I check out,and I call back to the hotel,front desk said they did not get the adapter from cleaning employee,and I came back next day,ask them again,they still said they did not get the adapter, so their employees are thief,my adapter is not cheap,it's an international travel plug adapter with four USB ports,so be careful if you forget to bring your stuff when you check out

      Reviewed October 13, 2017

      Dear Chen I sympathize for your loss,The room has been thoroughly searched to no avail. Issa

      Responded March 26, 2018
      Best Western Plaza Hotel
      4.4
      Laura from Indonesia
      Solo traveler
      1 King Bed Non-Smoking
      Stayed 1 night in May 2016

      Creepy neighborhood.”

      3 minutes walk to subway station, little bit dirty and many trash spread around the side walk, to small breakfast room and have to grab the food to my room because there's no table left. Limited table for breakfast.

      Reviewed May 16, 2016

      my apologies Issa

      Responded March 26, 2018
      Best Western Plaza Hotel
      7.7
      Very good
      Roby from Indonesia
      Couple
      Stayed 4 nights in June 2011

      Nice hotel not too far away from manhattan”

      Fair price

      the hotel location is near the queens-bridge station (around 150 meter). it took only less than 10 minutes to go to rockefeller ctr (f-line). from there, you can go any location in manhattan. the location itself is not to comfortable but relatively safe, even at night. i liked it, however, because there are chinese restaurant and halal restaurant near this hotel.

      Reviewed November 29, 2011

      thank you Issa

      Responded March 26, 2018
      Best Western Plaza Hotel
      7.2
      Very good
      Kevin from Canada
      Couple
      1 King Bed Non-Smoking
      Stayed 2 nights in July 2018

      Great value for money”

      Location isn't the best when in NY, but I wanted to gain familiarity with LIC and Hunters point area and this is just next door. Staff were great, better than many 4 and 5 stars I've stayed at, very accommodating. Free breakfast and low cost parking were a bonus. Gym is fine for a quick workout, treadmill was broken but their is enough to get a decent workout in while you travel.

      Reviewed July 05, 2018

      Dear Kevin Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all of our guests. Come visit us again soon. Best Regards, Issa Best Western Plus Plaza

      Responded July 16, 2018
      Best Western Plaza Hotel
      9.6
      Exceptional
      Melissa
      Group
      Accessible 2 Queen Rollin Shower
      Stayed 5 nights in November 2018

      Exceptional”

      Maybe can change the breakfast if stay too long nearly every day same

      Reviewed December 01, 2018

      Thank you for your review.Satisfaction of each guest is our priority as we are work to get better in all front. Issa Sales Director

      Responded December 25, 2018
      Best Western Plaza Hotel
      8.8
      Excellent
      Robin from United States
      Couple
      1 King Bed Non-Smoking
      Stayed 1 night in November 2018

      Nice good place, with a great, varied, attractive fellow guests, from all around the world. ”

      No cons.

      Reviewed November 19, 2018

      Dear Robin Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon. Best Regards, Issa Sales Director Best Western Plus Plaza

      Responded November 19, 2018
      Best Western Plaza Hotel
      9.6
      Exceptional
      david from United Kingdom
      Solo traveler
      1 King Bed Non-Smoking
      Stayed 2 nights in July 2016

      Good quality room for a decent price.”

      New York IS expensive however I was saved by this very decent hotel Modern and clean with an excellent breakfast included...Recommended for the budget traveler who wants good accommodation.

      Reviewed June 10, 2017

      Thank you Issa

      Responded March 26, 2018
      Best Western Plaza Hotel
      1234
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      |Very good 7.9
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      • Very good location
      • Museum of Modern Art (MoMA)
      • 21st Street-Queensbridge Subway Station is within 0.33 km