For the Price it was great.”

Pros: Friendly staff; very helpful. Doesn't nickle and dime for toiletries and coffee. Breakfast was actually decent. Plenty of space in room. Location is prime. Cons: It is a bit dated and tired. I wouldn't say run down, but not "fresh". Our room smelled like a salon for some reason. That could have just been from the previous guest, but the smell was strong and lasted the entire 4 day stay. Honestly though, salon isn't the worst smell you could encounter, so not a deal breaker. Overall, if you can humble yourself and not be pretentious about having a posh hotel stay, it's perfect for the price. Definitely will consider staying again when in town.

Location is good”

We stayed overnight in the hotel, the clean is room, breakfast is not bad with a very few selections of food. We loved the location of the hotel coz there are a lot of restaurants outside and near the galleria mall.

Nice hotel...but”

The room is nice size, very clean, however I rarely interacted with the staff. The walls in the rooms are thin, therefore you can here everything outside the room and above you, as indicated when I had to call the front desk because it sounded like someone was stomping on the floor from above. Additionally I could hear the cleaning staff in the morning talking and moving things around as I try and sleep. Other than that its a nice hotel for the price, just some small disappointing things that could be fixed.

Exceptional”

One of the best i've stayed at. Really clean and quiet,staffs the best,and prizeawesome.

Somewhat Satisfied”

The Toilet is too low for Adults and itcwas too Dusty in the room via the Counters in the Bathroom and Desk and Side Tables in the Room and The Duvet kept sliding out of the Comforter.Other than that it was just Ok.

Excellent”

The guy who checked me in was alright but the females there on the morning shift had not-so friendly attitudes; kind of made me want to check out early! Overall, it was ok but I don't think I will be going back to that location anymore. The first time I went, 2 weeks prior to this visit, the room I reserved was not available. This time I was hit with a $100 deposit because I booked through a third party is the reason I was told. However, my first stay no deposit was taken. I'm just glad it's over.

Very clean, no breakfast though with Covid-19”

Staff was professional and hotel clean

Room smelt weird”

Everything else was ok

Good stay”

We had a good stay. Staff was straight forward and polite. Our room was spotless.

Fungus smell in the air conditioner and the bathroom sink was dirty a very dark spot on the carpet”

I booked online a king size bed, but was given a room with two full size beds with an adjoining room.

I reserved a room with a queen bed but was given a room with two double beds. when I complained they”

been a long time since my wife and I slept in a double bed. would not stay here again.

Great ”

Really good for the price

Great price for a great stay”

Room was clean and staff friendly. Just passing through

Exceptional”

Employees are nice! Room is pretty clean.

Exceptional”

The room was excellent the staff was great

Hot in the Room”

air wasn't cold. staff told me not to turn it below 68. it was clammy temperature. pass on this hotel. i didn't sleep because the room temp wasn't cold enough. the staff claimed the reset it but it was still warm in the room in the summer

Above average”

we have service dog, but we were thrown out from hotel, even at 6:40 am. also we paid $200 pet fee. this hotel allow the dog, even we have to report that we have service dog, even they so rude. they made us thrown out within 20minutes, and they charged $200.

Nice place ”

nearby to diners and bars

The room was very dirty Thank God I had some disinfecting wipes left is was unacceptable ”

Also the towels had strands of long hair it was disgusting. I'm sorry but I will never stay at this hotel ever again.

Horrible customer service ”

The front desk has very bad attitude. One of the customer complained about bad smells coming from one of the room. I know that they are trying to do their job but open the door while I am inside it is very unacceptable. I clearly told them i am coming . There's no privacy and seems like I am doing something illegal. I don't feel safe staying in that hotel. No respect whatsoever.