Best Western Plus Boston Hotel
891 Massachusetts Avenue, Roxbury, Boston (MA), United States, 02118-2607 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Roxbury part of Boston (MA), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Freedom Trail. Restaurant and fitness center are among the special facilities that will enhance your stay with on-site convenience.
Highlights
Announcements by hotel (1)
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.Facilities
Pets allowed
Car park
Shuttle service
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Luggage storage
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Modern rooms”
Receptionist very nice & accomodating. Fast check-in even we arrived late at the hotel. Room was huge & very clean. Great location just a few minutes away to harvard square, fanuiel area & bolyston area
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Nice hotel, poor neighborhood ”
Great staff and nice property, but in a area with many street people. Good value and nice accommodations, good breakfast.
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the suites are pretty amazing for the price”
if you can snag a deal last minute sometimes these suites are super affordable and well worth the money. i've stayed in their regular rooms to save like $10 or $20 bucks and have been very disappointed.
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Modern hotel”
Location is great, very accessible to Niagara Falls. Room is very huge. Highly recommended.
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Hmm”
The noise was extremely disturbing I don’t think I slept through out my stay as I was disturbed by the constant sound of police sirens,24/7 even at 4am. Did not appreciate breakfast being served on paper plates either made it seem cheap. The staff were lovely but would definitely not stay here again
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Good in general”
Clean and nice staff
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If I would recommend the hotel to you? Depends...”
The hotel itself is good. There are proper rooms, satisfactory breakfast and the staff is really kind and helpfull. However, the area in which the hotel is located is really really bad. A lot of homeless people because of a nearby shelter, many drunk people, drugs addicts while there is a rehab centre closeby which results in a lot of police as well. On top of that the hotel is located near to a hospital, which results in a lot of noice from ambulances etc. If you are looking for a hotel with lower prices compared to other hotels, go for it. If you think the nearby area is important to you; don't go there.
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Nose, noise, noise!”
Lorries all night. Noises, clattering lorries. Road surface bumpy, made it worse. Ear plugs provided, but no where near effective. Shame, other than that could be a great place. Management aware, but until lorries stop and/or double glazed, they can only say sorry.
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Wonderful stay!”
I had to bring my mother into Boston the night before her surgery and found a great rate online for this BW hotel. The staff was very friendly and accommodating especially in the morning when I came back after bringing my mom to the hospital at 5:30 AM. The woman serving breakfast brought me coffee then took my dirty dishes when I was done. I also heard her giving directions to a woman visiting Boston and how to get to places using the MBTA. She was so kind and helpful. I would recommend this hotel to anyone either visiting for the first time or just overnight.
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Great hotel at a great price”
The concierge allowed us to check in early, no questions asked. Excellent service from front desk during check in and check out. House keeping a bit slow in responding to our requests and location is a distance from downtown. But free shuttle service provided by hotel to some locations. Overall, great hotel at a great price.
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Zombie neighborhood full of "Night of the LIving Dead Characters": Ambulances galore”
I booked through two different websites. They claimed AGODA messed up my surname on one (e.g., used my middle name as part of my last name), raising my anxiety quotient, since the hotel was booked solidly (I booked a second room through another brand, no problem). Sal, the manager, remedied the situation when I arrived. We had hot water and shower problems. We got unsatisfactory info from Elvin at the desk as to when maintenance would arrive (he checked the schedule and could NOT supply an answer). The venue has two small parking lots in the immediate area, but the place is a "shooting alley" overrun with folks from the local meth clinic. Even the manager complained about how the neighborhood has turned in the last two years. The rooms were clean and the beds were comfortable. We were on the 6th and 7th floors and didn't hear the ambulances or the cars on I-93. Thee continental breakfast was surprisingly good: hot sausage links, two kinds of eggs, hot oat meal, home fries
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Great staff...nice hotel...terrible location”
First off, the staff is nice. The room was nice, mostly clean, but the location IS AWFUL. There were drug deals taking place in the alley next to the hotel. Addicts taking drugs, women soliciting, homeless people passed out in wheelchairs covered in blankets, police sirens, people screaming & carrying on... WHY is a hotel here??? There is a security guard 24/7 on the premises... that helped a little, but you can still hear what's happening outside (meles, disturbances of the peace). The hotel supplies you with ear plugs as such. I put on my fan to run continuously to help drown out the noise. The breakfast is on the 1st floor, there are no windows. It's in a basement of sorts, as the 2nd floor is the ground floor. At least you don't have to look out at the mess outside of the hotel! :) This hotel has the golden malted waffles which are awesome, so you can make your own waffle. There's also hot breakfast items, which are all included, as well. I paid $275 for 1 night solo.
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Not too chic but cheap”
Staffs were generally friendly. Breakfast is acceptable but nothing fancy at all. Room size seems to be pretty huge and good for the price. The room wasn't spotless, though.
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Great hotel with great room.”
we had a great time there. it was the best hotel for the entire trip. nice big room with everything in it.
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The Wire - drug addicts everywhere around the hotel. Staff and inside the hotel was awesome though. ”
The hotel is in a drug trafficking area. Some addicts were doing heroin in the hotel parking lot, addicts were arguing infront of the hotel, and across the street, in the McDonalds parking lot, people were also shooting up drugs. However, despite all this, inside the hotel is nice. The breakfast was good and they even provided complimentary bottled water and ear plugs. I imagine that once the drug problem is resolved, guest would feel safer walking through the neighborhood. The opiod epidemic is clearly visible outside. For example, I witnessed a man inject another man with drugs in his neck after cleaning the needle a few times with bottled water. The guy appeared to overdose and the paramedics came and took him away. The other guy went back to cleaning winshields like nothing happened.
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Comfortable, friendly place to stay”
Great stay. The staff were awesome. They were friendly and super helpful. The driver even went out of his way to take us to a great seafood restaurant. Rooms were comfortable. the breakfast was good, especially the waffles. Only negative is the location, but the free shuttles overcome that.
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Good breakfast”
Location is good, near city and hotel provide bus to train station. Free drinks and cookies available at lobby
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Our stay”
Very helpful with transportation around the city. Rooms were very nice, very unique building history.
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Nice Hotle in bad neighborhood ”
Many homeless people milling around with what appears to be shady activities . it is impossible to miss it. Walking from the parking area to the hotel you'll encounter a few of these characters. The hotel is clean, staff is nice and service is great but aI wouldn't let my daughter to step outside without me.
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good place, good service, good fatilities”
shuttle bus service, hot breakfast and 24-hr drink provided. microwave oven and surrounded by shops and restaurant
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