"Beds are so comfortable, had a great nights sleep."
August 26, 2016
110 meters to public transportation
460 meters to the beach
|Value for money||7.3|
|Distance to city center||0.5 KM|
|Nearest airport||Cannes-Mandelieu Airport (CEQ)|
|Distance to airport||5.4 km|
For travelers who want to take in the sights and sounds of Cannes, Best Western Plus Cannes Riviera & SPA is the perfect choice. The hotel lies 0.5 KM from the city center and provides accessibility to important town facilities. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Hall du voyage, Intersport la Hutte, Hall des Sports.
Offering hotel guests superior services and a broad range of amenities, Best Western Plus Cannes Riviera & SPA is committed to ensuring that your stay is as comfortable as possible. The hotel provides free Wi-Fi in all rooms, 24-hour security, car power charging station, daily housekeeping, postal service to ensure our guests the greatest comfort.
Best Western Plus Cannes Riviera & SPA is home to 66 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, carpeting, complimentary instant coffee, complimentary tea, closet. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the Best Western Plus Cannes Riviera & SPA.
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-1 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Well located with very friendly staff.
Extremely rude reception staff but good value for money”
The reception staff were rude throughout the trip, not just to us, but to other guests, had a bad attitude problem, and poor customer service skills. They were unapologetic when our room wasn’t ready for check in- check in is 3pm, at 3.30 it still wasn’t ready and we were told “check in is FROM 3, that doesn’t mean it will be ready AT 3”. I heard them tell one couple who arrived for check in that check in is 5pm but they will try to get them in at 3! I doubt there is a different check in time for different rooms. One staff member said she “couldn’t stand around all day” when we asked to add a piece of luggage to the store room, and they told guests in front of us to move out of the way! With all that being said, it is a great location near to the train station and town (although the area outside does smell a little of urine on the way to the station), it is good value for money with breakfast included, and the room was modern with air con. They also need more sunloungers by the pool.
Rude staff - lots of mistakes, no apologies...”
Awfull!! At checkin we were told our paid-2-months-in-advance reservations are not valid ! There were 2 adults and two kids, but apparently their hotel doesn’t allow this ! One parent and one child per room , only! Excuse me??? Our booking voucher clearly states 2 adults+2 kids, but the receptionists didn’t even want to look at our voucher ! Kept repeating “hotel policy is that 4 people have to take 2 rooms” First of all - no one ever told us this at the time of booking - even our confirmation email shows 2+2 . Secondly - 4 people?!? These are babies - 1 year old and 3 year old !!!! They require my bed (and we had our own portable crib !) and that’s all ! Even though in our confirmation email it says that we will get an additional cot !!! Hotel refused to acknowledge ANY OF THIS, claimed it was the mistake of Agoda.com through which we booked. Instead of being out on the streets of Cannes after traveling from Canada - we bit the bullet and paid for the second room ! But we will sue..
The hotel room was pleasant and clean but staff were extremely rude. We had a car and booked this hotel because it advertises a private car garage on the website. However, upon arrival we were told that the garage was full as we hadn't pre-booked. The lady at reception was ex emotionally ignorant and rude and insisted it's made very clear on the website that you need to pre-book. I have checked their website again and can't see this anywhere. I then discovered that you not only have to pre-book parking but also pay €20.50 per day for it which isn't stated on their website either. Breakfast rate of €19.50 each is extortionate. We got a nicer breakfast in a fabulous restaurant with panoramic views for half the price each day. When I went to book the spa they advertise as being part of their hotel I was told they couldn't check availability as the spa and hotel are separate. The spa was occupied and the only way I could hear about availability was to wait in my room for a call.
Just what we needed”
Really loved this hotel, couldn't really fault anything apart from the breakfast and parking being over priced. Rooftop pool is perfect and even though looks small its a good size and does the job! People commented about it being next to the train station but I don't see why that is a problem. Beds are so comfortable, had a great nights sleep.
Good location but cramped and understaffed hotel ”
+ location + Clean - no body on the bar so had to wait a long time to be served - bar service at the pool - small, cramped rooms and lift - overpriced
Dirty hotel with very bad service”
Never in this hotel, this is just discusting. Nothing discribed on the website was tru. Waste of money.
Good enough for city hotel but room size avarage”
Needs refurbishing, quite outdated”
-lobby needs to be re done as furnitures look really old seeing as its classified as a 4 star hotel. - small, comfortable room as i was a sole traveller. - no bath, just a encased shower. - not a bad location if everything else in the center is booked. (during shows) - good spread for breakfast with an animated lady server. - good closet space. - clean and good staff. i booked late for a show and the location wasnt too bad for the price although its a bit scary crossing the underground at night to reach the hotel. the lobby really needs an uplift and the hotel looks very dated furnitures-- like a 60's movie. would i stay at this hotel again? well, it won't be my first choice...maybe if i could not find a hotel in a more central location. lastly, i wouldn't classify it a 4 star, maybe a 3 star.
Hotel muy acogedor y muy buen servicio.”
la estancia en el hotel western cannes riviera fue muy buena. recibimos muy buena atención por parte del personal. y el servicio de comedor era muy completo. lo recomiendo sin duda
Très bon séjour dans l’enssemble”
Malgré une pointe de déception à l’arrivée à la découverte de notre chambre qui était moins spacieuse que nous l’aurions imaginé pour une chambre privilège (elle ressemblait plus à une chambre standard) , mais le confort de la literie était au rdv. Nous avons été accueilli de façon chaleureuse, le personnel agréable et professionnel,petit déjeuner copieux et délicieux . Le Service spa est au top les installation sont nickel et la petite piscine sur le toit avec vue sur la ville vraiment une bouffée d’air frais dans le séjour. De plus l’hôtel est idéalement situé à deux pas du centre ville et de la Croisette. A par quelques petites details : nous avons regretté l’absence de mini frigo dans la chambre pour stocker la nourriture du bébé, notre séjour c’est très bien passé et nous reviendrons en prenant peut être plutôt une suite.
Accueil sympathique. Personnel serviable. L’emplacement de l’hôtel est parfait, pas de nuisance sonore malgré la gare à côté. Piscine sur le toit agréable. Je recommande cet endroit pour un séjour à Cannes
Original et efficace”
Hotel très facile à trouver, a littéralement 5min de la plage! Petits problèmes de réservations avec Agoda à l'arrivée mais personnel très sympathique qui a su démêler les pinceaux. La piscine sur le toit (en plein cœur de ville!) est ouverte de 10:00-22:00, super coucher de soleil! Chambre petite, lumineuse et calme malgré la gare à côté. Malheureusement on entends tous les bruits de couloirs mais c'est un problème récurent à beaucoup d'établissements. Lit au carré et pas un pli sur les draps, petite machine a espresso à disposition. Un hotel que je recommande et où je retournerai!
Standard non di 4 stelle e senza atmosfera da Croisette”
Non rispecchia lo standard 4 stelle per assenza di frigo in camera , colazione scarsa, kit bagno quasi assente,. Direttore valido ed efficiente, accogliente. Posizione a pochissimi passi da ristoranti e croi sette Non ci si sente a Cannes in albergo che affaccia davanti una strada trafficata e priva di vista Abbiamo chiesto di una camera nella zona rinnovata ma ci è stata negata Nel complesso un rapporto qualità prezzo congruo ma senza sentirne la voglia di tornare
Hotel pulito in posizione comoda. Staff meraviglioso molto educato. Colazione indimenticabile
方便的小型商务酒店 离Cannes火车站很近 走路去展览中心十几分钟 周边都比较方便安全 但是房间比较小
方便的小型商务酒店 离Cannes火车站很近 走路去展览中心十几分钟 周边都比较方便安全 但是房间比较小
房间比较小 离Cannes火车站很近 走路去展览中心大概10几分钟
Маленькие номера, но очень уютные”
Хороший сервис, вкусный завтрак и приветливый персонал
Ble trekkt for barregningen selv om det allerede var betalt, Paytv virket dårlig (Klipping)