Best Western Plus Chateau Granville Hotel & Suites & Conference Centre

1100 Granville Street, Vancouver Downtown, Vancouver (BC), Canada V6Z 2B6 - View on map

Very good 7.2
Based on 22 reviews

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About Best Western Plus Chateau Granville Hotel & Suites & Conference Centre


Centrally located in downtown Vancouver, Best Western Plus Chateau Granville Hotel & Suites & Conference Centre exemplifies the high standard of excellence that has made it a household name for so many years. The main building contains 90 spacious suites with modern décor, as well as 28 rooms offering superior views of the surrounding area. The spacious suites, spanning over 450 square feet, feature an elegantly decorated and separate living room with a double sofa bed. Each suite comes with a private balcony, where guests can enjoy views of Vancouver’s enchanting city lights. Guests also enjoy free high speed internet, as well as a wide selection of digital and HD channels and extensive Video on Demand library.

Best Western Plus Chateau Granville Hotel & Suites & Conference Centre is located between the Robson Street shopping mecca and the revitalized Yaletown district. Nearby attractions include theaters, Rogers Arena, BC Place Stadium, and Canada Place cruise ship terminals. This great location, along with all the amenities and facilities offered, makes it the perfect choice for travelers looking for the best value and comfort for their vacation.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Fitness center
  • Tours

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service
  • Vending machine

Services and conveniences

  • Concierge
  • Currency exchange
  • Dry cleaning
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room


  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • French
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Child and extra bed policy
Children 0-12 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Number of Rooms : 118
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Verified traveler reviews

Filter by traveler type
Very good

based on 22 reviews
  • Cleanliness 6.9
  • Location 6.7
  • Room Comfort/Standard 7.7
  • Service 7.2
  • Value for money 7.6
  • Food/Dining 6.7
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Jennifer from Philippines
Business travelers
Stayed one night in January 2016
Great Room Poor Welcome
Very clean and spacious room and comfort room. Love the bed and sheets.
I love the room I got. Very clean and spacious. Sleep was good. The location is pretty scary because you'll pass by a lot of scary people (like group of people gathered together who look like drunk) and the smell stinks. Sad to see there's a lot of homeless lying around the area because it was really cold. I didn't like the experience when I checked-in. It was like I was talking to a robot. The receptionist never smiled, rapidly provided me the information on where to sign which floor and information on wifi inside the room. It was as if she's so tired or annoyed that she was disturbed from what she was doing. No pleasantries at all being a client of their hotel. Same person on duty when I checked out. No pleasantries at all. Just acknowledged what I said I am checking out. I won't stay in this hotel in this location anymore and wouldn't recommend it. The neighborhood is a bit scary (at least for me) and the awful receptionist.
Reviewed January 20, 2016

Naoaki from Japan
Solo travelers
Stayed one night in January 2016
At heart of city
Near by everything. Easy to find,
It was easy to find the building from few blocks away. Near to food and shopping, however little far from skytrain station. Room was OK, just only cleaning is not perfect: someones' hair was on wall of shower room.
Reviewed January 08, 2016

XUAN from Vietnam
Stayed 8 nights in November 2015
Location, room, service
Reviewed November 26, 2015

John from South Africa
Solo travelers
Stayed one night in July 2015
Great experience
Room Size and comfort
Reviewed July 08, 2015

Larena from Philippines
Families with older children
Stayed one night in June 2015
Not happy
Clean, accessible to everything andstaff are helpful
I was so dissappointed
Reviewed June 09, 2015

Jidapa from Thailand
Stayed 2 nights in November 2014
Comfortable Hotel
Location, Big Room, Closed to Airport
Very Big Room,Good location, very comfortable but services is poor for the front desk and Bell boy(night shift).
Reviewed November 27, 2014

Allan from Australia
Stayed 10 nights in August 2014
A Chateau to Return to.
Staff friendliness and very helpful at all times. Separate and spacious bedroom appreciated. Balcony an added plus feature.
Our stay here was generally a positive and pleasing experience. A downside for me was that I usually conduct stretching and yoga exercise on the floor, but when we discovered that dogs live in these rooms I stopped. We were not advised at booking that dogs were encouraged but our last night was very off-putting as a yapper from across the hall started around 6pm and having left a request message at 9.45pm at that room to settle the dog it didn't happen as I believe that the owner had gone out for the night. Did report at checkout and was questioned why didn't call reception, however as I said and what would you have done about it. I love dogs but we didn't travel 8000miles for that part. Again the overall experience was good. Would we stay again - yes but I would want to know what extra cleaning is carried out after a doggy stay.
Reviewed October 03, 2014

Diane from Canada
Business travelers
Stayed one night in June 2014
Comfortable and clean.
Location, rates, staff.
Very pleasant.
Reviewed June 26, 2014

Diane from Canada
Stayed one night in April 2014
Great staff, comfortable room, reliable wifi
Helpful staff, freshly renovated rooms, good restaurant on site
It was great to find a comfortable room at a good price just a few minutes walk from the sky train. We liked the on site restaurant, the staff were efficient and friendly. When we had to unexpectedly stay an extra night they were willing to make some changes so we could keep the same room. The area is a mix of new and rundown but it's great to see things are being revitalized. We heard some street noise but they're currently in the process of installing all new double paned windows to help with this issue. We would definitely stay here again!
Reviewed April 22, 2014

Blair from Canada
Solo travelers
Stayed 2 nights in October 2013
Great value, great bed, great view
Excellent location with good food and entertainment close by. Very efficient staff, great lounge/bar/restaurant. Very good hotel that I would be happy to stay again.
Reviewed October 23, 2013


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