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Best Western Plus Chateau Granville Hotel

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Very good7.4
Based on 28 reviews
Best Western Plus Chateau Granville Hotel
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7.4 Very good guest rating
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"The staff was exceptional. What professionalism, empathy an..."

MarionUnited States
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6.9 Good location
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6.9Location
  • 850 meters to the beach

  • 400 meters to public transportation

  • Free Wi-Fi in all rooms

  • Balcony/terrace

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Room choices
Suite 2 Double Beds Non Smoking
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  • 30 m²/323 ft²
  • 2 double beds
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Suite 1 King Bed Non Smoking
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  • 30 m²/323 ft²
  • 1 super king bed
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Deluxe 2 Double Beds
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  • 30 m²/323 ft²
  • 2 double beds and 1 sofa be...
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1 King Bed Non - Smoking
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  • 30 m²/323 ft²
  • 1 super king bed
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Suite 2 Double Beds
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  • 30 m²/323 ft²
  • 2 double beds and 1 sofa be...
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Superior 1 Queen Bed
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  • 30 m²/323 ft²
  • 1 king bed
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Superior 1 King Bed
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  • 30 m²/323 ft²
  • 1 super king bed
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Nearest essentials

Airports
  • Vancouver International Airport (YVR)
  • 11.0 km
  • Boundary Bay Airport (YDT)
  • 23.8 km
Public transportation
  • Yaletown–Roundhouse Underground Station
  • 420 m
  • Vancouver City Centre Underground Station
  • 660 m
Hospital or clinic
  • St. Paul's Hospital
  • 440 m
Pharmacy
  • Shoppers Drug Mart
  • 300 m
Convenience store
  • 7 Eleven
  • 300 m
Cash withdrawal
  • ATM
  • 30 m

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Verified guest reviews

Agoda Reviews (28)Booking.com Reviews (1157)
Filter by guest type:
Cleanliness7.4
Facilities7.7
Location6.9
Room comfort and quality7.7
Service7.5
Value for money7.9
Provided by verified guests of Agoda
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Superior 1 Queen Bed
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Showing 24 verified guest comments
123
9.6
Marion from United States
Couple
Superior 1 Queen Bed
Stayed 3 nights in September 2017
Exceptional
The staff was exceptional. What professionalism, empathy and helpfulness.
Reviewed September 25, 2017
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8.8
Sona from South Korea
Solo traveler
Deluxe 2 Double Beds
Stayed 1 night in January 2017
Cozy room like home
It seems like little bit old but it was spacious and clean. There is a bed room separated from a living room. Also the staff is very kind and friendly.
Reviewed February 01, 2017
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6.3
Jennifer from Philippines
Business traveler
Stayed 1 night in January 2016
Great Room Poor Welcome
Very clean and spacious room and comfort room. Love the bed and sheets.
I love the room I got. Very clean and spacious. Sleep was good. The location is pretty scary because you'll pass by a lot of scary people (like group of people gathered together who look like drunk) and the smell stinks. Sad to see there's a lot of homeless lying around the area because it was really cold. I didn't like the experience when I checked-in. It was like I was talking to a robot. The receptionist never smiled, rapidly provided me the information on where to sign which floor and information on wifi inside the room. It was as if she's so tired or annoyed that she was disturbed from what she was doing. No pleasantries at all being a client of their hotel. Same person on duty when I checked out. No pleasantries at all. Just acknowledged what I said I am checking out. I won't stay in this hotel in this location anymore and wouldn't recommend it. The neighborhood is a bit scary (at least for me) and the awful receptionist.
Reviewed January 20, 2016
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6.0
Naoaki from Japan
Solo traveler
Stayed 1 night in January 2016
At heart of city
Near by everything. Easy to find,
It was easy to find the building from few blocks away. Near to food and shopping, however little far from skytrain station. Room was OK, just only cleaning is not perfect: someones' hair was on wall of shower room.
Reviewed January 08, 2016
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9.3
XUAN from Vietnam
Couple
Deluxe 2 Double Beds
Stayed 8 nights in November 2015
Recommended
Location, room, service
Reviewed November 26, 2015
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8.7
John from South Africa
Solo traveler
Stayed 1 night in July 2015
Great experience
Room Size and comfort
Reviewed July 08, 2015
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3.3
Larena from Philippines
Family with teens
Stayed 1 night in June 2015
Not happy
Clean, accessible to everything andstaff are helpful
I was so dissappointed
Reviewed June 09, 2015
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8.0
Jidapa from Thailand
Group
Stayed 2 nights in November 2014
Comfortable Hotel
Location, Big Room, Closed to Airport
Very Big Room,Good location, very comfortable but services is poor for the front desk and Bell boy(night shift).
Reviewed November 27, 2014
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7.7
Allan from Australia
Couple
Stayed 10 nights in August 2014
A Chateau to Return to.
Staff friendliness and very helpful at all times. Separate and spacious bedroom appreciated. Balcony an added plus feature.
Our stay here was generally a positive and pleasing experience. A downside for me was that I usually conduct stretching and yoga exercise on the floor, but when we discovered that dogs live in these rooms I stopped. We were not advised at booking that dogs were encouraged but our last night was very off-putting as a yapper from across the hall started around 6pm and having left a request message at 9.45pm at that room to settle the dog it didn't happen as I believe that the owner had gone out for the night. Did report at checkout and was questioned why didn't call reception, however as I said and what would you have done about it. I love dogs but we didn't travel 8000miles for that part. Again the overall experience was good. Would we stay again - yes but I would want to know what extra cleaning is carried out after a doggy stay.
Reviewed October 03, 2014
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8.7
Diane from Canada
Business traveler
Stayed 1 night in June 2014
Comfortable and clean.
Location, rates, staff.
Very pleasant.
Reviewed June 26, 2014
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123

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Best Western Plus Chateau Granville Hotel
|Very good 7.4
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