Best Western Plus Chena River Lodge
1255 TVSA Way, Westgate, Fairbanks (AK), United States, 99709-4678 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Westgate part of Fairbanks (AK), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Fairbanks International Airport. As an added bonus, fitness center is provided on-site to conveniently serve your needs.
Highlights
Announcements by hotel (1)
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.Facilities
Airport transfer
Pets allowed
Car park
Shuttle service
Bicycles
Free Wi-Fi in all rooms!
Front desk [24-hour]
Value for money”
Pro: We had a double room and was very, very spacious, including the bathroom. Great location. Walking distance to restaurant, Fred Meyers, Watson & Starbucks. Tiffany at the reception desk is very friendly and very helpful. Breakfast has variety each day and very good. Con: Our room was not cleaned the first day and we had to bring this to their attention. When cleaned the next day, no toiletries were provided and the towels we requested the night before they cleaned the room were not hanged properly. It was left just stacked up on the towel rack. Other than this, everything was great. Will definitely use them again.
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Thank you Ana for taking the time to give us feedback about your stay with us. I'm happy to hear that you enjoyed your room, location, and breakfast! Tiffany is truly a rock star! I will make sure to pass along your kind comments. Your review will make her day! I apologize about the housekeeping issues you had during your stay with us. This of course was not our intentions and I can assure you that this will be taken care of and won't happen again. We look forward to welcoming you back the next time you're in town!
Best Value”
Overall it's a nice and descent hotel. Best value for your money.
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Dear Nathanael, Thank you so much for choosing to stay with us as well as leaving us a review. We hope to serve you again in the future. Best Regards, Kristen Koch Front Office Manager
Friendly and helpful staff with great location”
The staff was friendly. There was something wrong with my bookings but they did a good job help solving it. The location is perfect. The free shuttle between hotel and airport wasn't working at the time we stayed. However, they offered to cover the taxi fee. Worked out pretty well for all of us. Highly recommended.
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We appreciate you taking the time to review your previous stay with us Maggie! We're happy you had a wonderful stay with us! I'm sorry you had issues with your booking but, i'm so happy our team was able to fix those problems for you. I do apologize about our shuttle not working during your stay and of course we were more than happy to take care of your taxi fee for you. I'm glad this didn't cause any inconvenience for you. Thank you for highly recommending our hotel. We hope to see you again the next time you're in town! We look forward to welcoming you back.
Friendly staff and great location”
The staff was friendly. There was something wrong with my bookings but they did a good job help solving it. The location is perfect. The free shuttle between hotel and airport wasn't working at the time we stayed. However, they offered to cover the taxi fee. Worked out pretty well for all of us. Highly recommended.
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We appreciate you taking the time to review your previous stay with us Maggie! We're happy you had a wonderful stay with us! I'm sorry you had issues with your booking but, i'm so happy our team was able to fix those problems for you. I do apologize about our shuttle not working during your stay and of course we were more than happy to take care of your taxi fee for you. I'm glad this didn't cause any inconvenience for you. Thank you for highly recommending our hotel. We hope to see you again the next time you're in town! We look forward to welcoming you back.
Friendly and helpful staff with great location”
The staff was friendly. There was something wrong with my bookings but they did a good job help solving it. The location is perfect. The free shuttle between hotel and airport wasn't working at the time we stayed. However, they offered to cover the taxi fee. Worked out pretty well for all of us. Highly recommended.
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We appreciate you taking the time to review your previous stay with us Maggie! We're happy you had a wonderful stay with us! I'm sorry you had issues with your booking but, i'm so happy our team was able to fix those problems for you. I do apologize about our shuttle not working during your stay and of course we were more than happy to take care of your taxi fee for you. I'm glad this didn't cause any inconvenience for you. Thank you for highly recommending our hotel. We hope to see you again the next time you're in town! We look forward to welcoming you back.
good”
clean room, value for money nice location
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We're happy to hear you enjoyed your stay with us Malaysia! We hope you visit us again soon. My team and I look forward to welcoming you back the next time you're in town.
Excellent”
For some reason it said taxes and fees are all included when I paid they added another $6.+ dollars I still don't know why I wan them back
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Sergi, thank you for taking the time to leave us a review. I'm glad to see that you overall enjoyed your stay with us. Please reach out to our management team at your earliest convenience so we can clear up the confusion about the taxes for you. Thank you and we look forward to hearing from you.
Good”
Super comfy bed, but 11am check out time is a bummer
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Dear Nicole, We are so happy you enjoyed the beds as we have recently changed all the beds in our hotel for our guests comfort! We do apologize for the check out time and do extend an additional hour free of charge to each of our guests when requested. We hope to see you again and thank you so much for choosing to stay with us! Best Regards, Kristen Koch Front Office Manager
Very Fine Hotel”
Everything done well.
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David, Thank you for your kind review. We are delighted you enjoyed everything about your experience at our hotel in Fairbanks. We hope you will return to have another incredible visit in the future.
极光之旅住的地方”
比较近机场，去周边地方也非常方便……
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亲爱的贵宾， 非常感谢你和我们一起住！我们非常高兴您在入住期间享受我们的位置以及美丽的极光的便利！我们希望能再次见到你。 最好的祝福， 克里斯汀科赫 前台经理
飯店對面還有一個購物區，看極光的高CP 值選擇。”
舒適，便利，早餐種類雖少但好吃，飲料咖啡冰水可隨時飲用，飯店對面還有一個購物區，看極光的高CP 值選擇。
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我们很高兴听到您和我们一起度过愉快的时光！ 感谢您抽出宝贵时间来审核您的体验，我们期待在您下次旅行期间再次接待您！