Best Western Plus Coco Palu
Best Western Plus Coco Palu
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"Good and clean hotel"

Lieana

March 20, 2018

Superior Twin - Bed Best Western Plus Coco Palu
Superior Twin - Bed
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Interior view Best Western Plus Coco Palu
Interior view
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Interior view Best Western Plus Coco Palu
Interior view
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Fitness center Best Western Plus Coco Palu
Fitness center
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See map Best Western Plus Coco Palu
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Excellent
Location
8.2
See all 25 photos Best Western Plus Coco Palu
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Best Western Plus Coco Palu

Excellent location
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Excellent
From 42 reviewsSee what guests said
8.1
Recommended by 97% of guests
Value for money8.2
Location rating8.2
Has restaurantYes
  • Free Wi-Fi in all rooms

  • Sauna

  • Air conditioning

  • Daily housekeeping

Room choices
Junior Suite
Junior Suite
...
  • City view
  • 43 m²/463 ft²
  • 1 king bed
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Deluxe Queen
Deluxe Queen
...
  • City view
  • 35 m²/377 ft²
  • 1 queen bed
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Superior Queen
Superior Queen
...
  • City view
  • 28 m²/301 ft²
  • 1 queen bed
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Superior Twin
Superior Twin
...
  • City view
  • 28 m²/301 ft²
  • 2 single beds
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Double Deluxe City View
Double Deluxe City View
...
  • Shower
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SUITE VIP CLUB
SUITE VIP CLUB
...
  • Shower
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Single Superior
Single Superior
...
  • Shower
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Single Deluxe
Single Deluxe
...
  • Shower
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Double Vip Deluxe
Double Vip Deluxe
...
  • Shower
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Double Or Twin Superior
Double Or Twin Superior
...
  • Shower
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More about Best Western Plus Coco Palu

More about Best Western Plus Coco Palu

An overview

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What they offer

"Overall its a good stay."

Lieana from Indonesia

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Property's guest policies

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Some helpful facts

The property

Number of rooms : 126

Real reviews from real guests

Agoda Reviews (42)Booking.com Reviews (40)
8.1
Excellent
From 42 reviews
Cleanliness8.2
Facilities8.1
Location8.2
Service8.0
Value for money8.2
Provided by verified guests of Agoda
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Superior Twin
Superior Queen
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Showing 18 verified guest comments
8.0
Excellent
Vincentia from Indonesia
Business traveler
Superior Twin
Stayed 2 nights in August 2018
Good”
I made this booking for two business travelers. they said that the hotel was nice and they enjoyed their stay there.
Reviewed September 02, 2018
8.4
Excellent
Adriana from Indonesia
Group
Superior Twin
Stayed 1 night in May 2018
Very basic”
the room is ok.. the service is very slow.. but the staff is ver friendly..
Reviewed July 23, 2018
5.6
fadlun from Indonesia
Family with young children
Superior Twin
Stayed 1 night in June 2018
Not as the name "Best"”
Dari awal check in, cuman 1 orang reception utk counter sebesar itu dan lobby seluas itu.. Karena kelamaan nunggu, disuguhkan welcome drink, dimana tamu mengambil sendiri (kalau di hotel bintang lain, ada staf yg layani ngasih minum) dan saat tiba di meja welcome drink, yg di display adalah gelas kotor semua (ini minus pertama saat check in).. Staf receptionnya lumayan ramah, ga ada masalah dgn personal staf receptionnya.. Setelah check in, menuju kamar naruh barang, daannn mau buat kopi ehh pas ngambil kopi, sachetnya udah ke sobek dan udh ga ada kopinya (kayaknya bekas tamu sebelumnya) dan sorenya sekitar jam setengah 6 sore ke lantai 3 utk liat fasilitas poolnya (sy liat ada yg berenang pake hot pants jeans, ada yg pake kaos bahan katun = BUKAN BAJU RENANG/BAHAN YG DIBOLEHKAN UNTIK RENANG), ini minus kedua,dari sini bisa diliat quality control kurang.. Trus ke Ruang sauna/spa, diambilin handuk.. staf nya ramah berseragam spa.. Setelah sauna, trus ke ruang fitness lumayan ok.. dgn view city. Besoknya, breakfast, menu yang ditawarkan bervariasi, sy hampir mencoba semuanya mulai dr buah,roti,soto,nasi,nasi goreng,kue traditional, dan lainnya.. Untuk rasa, lumayan enak, mungkin saya kasih angka 7,5 utk rasa.. Utk piring kotor di meja, baru diangkat sekitar 20-30 menit setelah kami makan (utk standar hotel, sebaiknya sesegera setelah selesai makan, sy kebetulan pelajari tata hidang saat sekolah perhotelan dulu).. Malamnya ke ruang karaoke, ruang karaoke lumayan bagus.. Dannnn puncak dari visit saya yaitu ditutup dgn kesan yg menjatuhkan semua poin plus dari hotel ini.. Ibarat pepatah, karena nila setitik rusak susu sebelanga.. Saat ibu saya 2x "diusir" secara tdk langsung oleh staf penjaga pool/spa/fitness saat itu.. pakaian stafnya sih putih hitam ya, mgkn anak PSG tp ga taulah.. pertama saat masuk spa, ga ada senyum,ga ngasih handuk pula.. beda banget sama staf malam yg sgt ramah dan helping.. Trus saat masuk kolam renang, diingatkan ttg pakaian utk bere
Reviewed June 26, 2018
8.0
Excellent
Adriana from Indonesia
Group
Superior Twin
Stayed 1 night in May 2018
Small and clean room”
The room is standard small but clean.. the problem is when we order the food from the restaurant for dinner it takes too long for the food to be serve.. i order fried rice and it takes 1 hour.. and the restaurant is empty.. so barely they only take 1 person order and need a long time to cook and serve..
Reviewed June 05, 2018
8.8
Excellent
halim from Indonesia
Couple
Superior Twin
Stayed 1 night in March 2018
Overall is a nice place to short stay”
More menu for buffet breakfast please
Reviewed April 02, 2018
8.0
Excellent
Lieana from Indonesia
Group
Superior Twin
Stayed 1 night in January 2018
Good and clean hotel”
Good and clean hotel
Reviewed March 20, 2018
8.0
Excellent
Lieana from Indonesia
Group
Superior Twin
Stayed 3 nights in January 2018
Good and clean hotel”
Good and clean hotel
Reviewed March 20, 2018
8.8
Excellent
ERWIN from Indonesia
Business traveler
Superior Queen
Stayed 1 night in November 2017
Excellent”
Located just 10 minutes away from the Airport, this is a perfect place for business traveller
Reviewed December 27, 2017
8.0
Excellent
Lieana from Indonesia
Group
Superior Queen
Stayed 2 nights in September 2017
Good stay”
overall its a good stay.
Reviewed October 26, 2017
7.2
Very good
Ahmad from Indonesia
Couple
Superior Queen
Stayed 2 nights in April 2017
Vary nice place to stay....”
The thing that missing is swimming pool.....
Reviewed April 10, 2017
10.0
Exceptional
ade from Indonesia
Business traveler
Superior Twin
Stayed 2 nights in July 2018
Harga pas untuk semua kenyamanan dan kenikmatan yg tersaji”
Kunjungan bisnis maupun wisata bersama keluarga ke palu.....gunakan hotel ini, dijamin puas dan ingin nambah hari 😃
Reviewed July 27, 2018
4.8
Ariyanto from Indonesia
Business traveler
Superior Twin
Stayed 2 nights in April 2018
Mengecewakan”
Saya tiba jam 4 sore, kamar belum siap. Diminta menunggu, sekitar 25 menit saya menunggu baru dapat kamar. Kamar yang saya minta di lantai yang agak bawah, diberikannya di lantai 7. Lift yang menyala hanya satu, otomatis untuk naik turun butuh waktu lama karena menunggu. Breakfast dari kualitas makanan kurang sekali, kopi yang diberikan juga tidak enak. Pesan sunny side up perlu waktu 30 menit, jadi selesai sarapan baru diantarkan sunny side upnya, padahal ada 2 orang yg in charge di bagian telur. Handuk di kamar lembab dan bau, ukuran handuk juga terlalu kecil, tidak mencerminkan ukuran handuk di hotel berbintang. Overall saya tidak berminat untuk kembali lagi ke hotel ini.
Reviewed April 21, 2018
8.0
Excellent
handoyo from Indonesia
Business traveler
Superior Queen
Stayed 1 night in January 2018
pelayanan sangat baik dan ramah..kamar bersih dan breakfast yang baik”
pelayanan sangat baik dan ramah..kamar bersih dan breakfast yang baik
Reviewed March 12, 2018
10.0
Exceptional
Meryetta from Indonesia
Business traveler
Superior Queen
Stayed 1 night in January 2018
Exceptional”
Pelayanan mantap.. saya sempat titip ice gel di dapur hotel😁
Reviewed January 13, 2018
8.8
Excellent
Malik from Indonesia
Business traveler
Superior Twin
Stayed 2 nights in September 2017
Hotel Dekat Bandara”
Hotelnya dekat bandara, pelayanannya ramah. Saya jarang menemui hotel yang menu sarapanyan dengan jus segar yang dibuat pada saat dipesan, dan dihotel ini hal tersebut disediakan. Sayangnya, variasi makanannya kurang banyak, soto juga tidak ada. Dibandingkan hotel bintang tiga di kota yang sama, variasi makanannya masih kalah. Tapi overall, saya menikmati tidur di hotel ini
Reviewed September 22, 2017
8.0
Excellent
Emma from Indonesia
Business traveler
Superior Twin
Stayed 1 night in May 2017
Hotel yang dekat dengan bandara”
Saya menginap 1 malam untuk perjalanan bisnis di Palu dan besok paginya ada morning flight jadi lokasi sangat menunjang. Kondisi hotel bagus dan bersih, pelayanan ramah dan cekatan.
Reviewed May 24, 2017
8.4
Excellent
muhammad from Indonesia
Business traveler
Superior Twin
Stayed 1 night in April 2017
Ramah, menyenangkan dan lokasi strategis”
Staffnya ramah dan suka komunikatif, membantu segala kebutuhan, selain itu lokasinya dekat bandara jadi tidak perlu terburu ketika ingin ke bandara
Reviewed April 30, 2017
6.8
Good
LILY from Indonesia
Business traveler
Superior Twin
Stayed 4 nights in February 2017
best western cc”
Untuk lokasi cukup 10 menit perjalan k bandara ,hampir setia k palu sy slalu menginap di best western di karnakan untuk mencari makan yg tidak terlalu jauh dan pelayanan dan kebersihan hotel yg cukup baik.
Reviewed March 01, 2017
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