Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

Best Western Plus Coco Palu is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Best Western Plus Coco Palu also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Best Western Plus Coco Palu has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Palu with private transportation, the hotel can arrange both taxis or car rental.

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Best Western Plus Coco Palu. A selection of food types including western, full american, halal and asian breakfast options is available for guests. There's an additional charge of 150000 IDR for adults and 75000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

Best Western Plus Coco Palu features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

Your special occasion or event can be hosted at one of the 2 versatile venues. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Best Western Plus Coco Palu. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

On-site venues and convenient event services make Best Western Plus Coco Palu an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 6 venues can accommodate up to 2 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

Best Western Plus Coco Palu does not permit smoking in any of its rooms, but allows smoking in designated areas.

The closest airport to Best Western Plus Coco Palu is Mutiara Airport, 2.0 km away.

Best Western Plus Coco Palu’s neighborhood is Palu which includes popular restaurants such as Killiney Kopitiam Palu, Pizza Hut and Toragila Cafe.

Best Western Plus Coco Palu’s location in the Palu neighborhood makes it close to famous attractions including Taman Dinas Cipta Karya, Taman Kantor Pelayanan Pajak Pratama Palu and Taman Gelatik.

Best Western Plus Coco Palu’s Palu neighborhood also includes Talise Beach, Taman Ria Beach and Tanjung Karang Donggala Beach.

Best Western Plus Coco Palu is located within Palu, which makes it conveniently close to natural sights including Lore Lindu National Park, Bulu Riapu and Lore Lindu Natural Reserve.