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High Plains Hotel at Denver International Airport
7020 Tower Road, Denver International Airport, Denver (CO), United States, 80249-7311 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Denver International Airport part of Denver (CO), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Denver Botanic Gardens. This 3.5-star property features fitness center to make your stay more indulgent and memorable.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities
Airport transfer
Pets allowed
Car park
Shuttle service
Swimming Pool
Free Wi-Fi in all rooms!
Front desk [24-hour]
Perfect for my needs”
I had a layover in Denver and needed a hotel for sleep, a shower and a light breakfast and coffee in the morning and this was perfect. Obviously, I needed shuttle service also, which is offered. Front desk staff was very friendly and efficient. I will definitely use them again!
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Clean, quiet and comfortable”
Only issue I had with my stay was the shared (with other hotels) airport shuttle was pretty much an overcrowded cattle car.
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Good lodging ”
The High Plains Hotel provided everything I needed for a pleasant stay.
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Excellent”
My stay was very good. Very close to DIA The room was clean, had a microwave, fridge and coffee maker. The bed was very comfy! The breakfast was outstanding. Staff was friendly and helpful. My only complaint was that when I arrived in Denver, they didn’t answer the phone at the property so I couldn’t schedule the free shuttle from the airport so I had to take a taxi. Schedule your free shuttle back to the airport at check in.
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Straightfoward place to sleep near airport”
Solid for a stay near the airport if needed. Shuttle does not operate 11:00 pm onwards. Lyft from airport at 1 am was 18 USD. Efficient staff and appropriate room for the cost. Breakfast was thin - potatoes, bacon, no eggs, cereal, pastry, bagel and cereal and coffee.
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No airport shuttle because of covid but a couple neighboring hotels still do. My room was too hot.”
Uber costs between $17-21 each way, taxi was $30 because no airport shuttle even though some neighboring hotels still did. Was unable to adjust the temperature of room 308, and was uncomfortably hot. Ended up kicking off the covers. No more hot breakfast but a takeaway bag of muffin, apple, and trail bar.
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Good”
Booked three rooms through third party-prepaid. When we checked in counter staff could only access payment for two of them. Rude to me. Hung up 🆙 n third artu customer service and told me I had to call to resolve. I called and put them in contact. Didn’t get in to our room for 2 hours after arrival.
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Staff needs more training ”
The payment system drop the night I got there; and your receptionist proceeded to get the card numbers, she ask me to read my credit card numeration out loud. Isn’t that kind of weird, specifically in a room with a bunch of perfect strangers. On top of that ; somehow I got charge and extra 25 dollar for who knows what. The parking overnight was supposed to be only 8 dollars. But seem how inefficient your staff is I decided to let it go. I won’t be in the phone 2 hours to fix 17 dollars mistake.
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Was okay”
Room was clean, Desk clerk was very nice, Free breakfast was a joke, packs of instant oatmeal, orange colored water for orange juice and nothing hot available...
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After 30 mins found out no shuttle to hotel. Booked for pool but, it was closed Not mentioned prio”
Friendly desk personnel. Bad smell to rooms. Windows can’t open. Smelled like a smoke cover up or bad hanging air freshener for the car.
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Good”
Location was good for my needs. Close to the airport.
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Room Next to Laundry ”
The hotel was pretty meh with almost a 15 min wait to check in at 2 am. We were put into a room next to the laundry room and when I asked the manager to switch us she just said "oh is someone doing laundry" while the machines literally banged against our wall for hours. The food we bought at the Market up front was stale. They charged for parking overnight. Just a resounding meh of an experience.
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Outdated facility ”
This facility is outdated, run down and poorly managed as other reviewers stated. This is by no mean a 3 stars hotel. Breakfast is laughable. I took one sip of coffee then spit it out. Absolutely disgusting. Cleanness of rooms is questionable. I found 4 tissues/napkins in my entire room. The TV is ridiculously old and slow to change channels. No USB port anywhere in the room. Overall not worth paying what they're asking for. Look elsewhere.
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False advertising ”
We stayed there for one reason.... it clearly said it had an indoor pool on its website. (Not a corprate website. It’s wrbsite.) It didn’t have an indoor pool and I was refused a refund to go somewhere else. (“Oh, everybody complains about us not having the pool when it’s on our website.”) A place with such blatant disrespect for honesty shouldn’t get anybody’s hard earned money ....especially someone who is retired on a fixed income.
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There was no TV in the room and the air conditioner did not work properly!”
I want some type of a refund because promised amenities were not provided.
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Horrible staff”
Agnes was very rude and unprofessional during our stay she gave me the run around for about 2 1/2 hours and stated she couldn’t find my reservation and canceled my reservation at 5:20 am
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Room Súper hot and front desk clerk rude ”
Heater was on all day and night and never turned off. Told front desk and said they would fix it and never did. Never cleaned the rooms
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no shuttle”
their website says they have a shuttle service from the airport, got to airport no shuttle, called the hotel they said shuttle service suspended, so i went to a different hotel
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Peaceful ”
It was a great stay during our travel. I booked for 1 night at best western plus and when we decided to make it 2 nights there is no more room available so we stayed at embassy suite for the first night. The next morning we transferred. I was so tired that day, embassy suite was so noisy until late night and early morning. We went to best western at noon even though check in is at 3pm. Front desk was very accommodating. She let us checked in early. I was so happy because i was so tired, my 8yr old has fever plus we have 5 luggages. The front desk lady was my angel that day. I was able to rest, no noise. Breakfast was good and airport shuttle was on-time. Thank you Best Western Plus at Denver Airport.
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Our stay ”
The staff were friendly and careing linda was the best she told the van driver to hang on for my wife and i
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