Best Western Plus Gateway Inn and Suites
800 S Abilene Street, Aurora City Center, Denver (CO), United States, 80012-3684 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Aurora City Center part of Denver (CO), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Denver Botanic Gardens. Rated with 3 stars, this high-quality property provides guests with access to hot tub, fitness center and indoor pool on-site.
Highlights
Announcements by hotel (1)
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.Facilities
Pets allowed
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Luggage storage
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Alone, couple or family”
This hotel is a good one. Staff is amazing and attentive. Great for family stays or just to relax..pool was nice. They do have breakfast although I'm not a morning person so I didn't get up for it.but it smelled amazing. Is by far my best experience yet
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Ryan and Tessa”
Everything was great! We loved the pool and hot tub. The room was larger than other hotels where we have stayed. We were hoping for more of a buffet style breakfast, but we understand that this may have been due to Covid restrictions.
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Great Location ”
This location is right off the exit, easy access, and close to great restaurants. Prefect for staycation or weekend getaway.
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Above average”
I placed the "Clean Room" sign on door knob 3 days, but my room was never cleaned. I had to use a wet towel to remove sticky substance from bathroom floor. Bath floor was VERY dirty.
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Dear Mrs. D Hart, We are so sorry your room was not cleaned during your stay. However, the information sheet we provide to all incoming guests, specifies that we do not service guest rooms unless we are notified by 9AM daily. We reiterate this information when we provide guests their keys. Even going so far as to ask if you would like to set up that service in advance, for the duration of your stay. Unfortunately, based on comments reported to staff, we were not informed of your desire to having your room cleaned, until you were checking out. Regardless, we are sincerely apologetic, that your stay was less than desired. We do hope you will give us the opportunity, in the future, to provide you the service you deserve & that we strive for.
DIRTY ROOM”
Upon entering our room, there were dirty clothes on the floor from the previous guest. A little concerning because we weren’t sure if the room was really cleaned or not.
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rude staff”
One lady was, one man was much nicer. No early checking in unless you pay extra, I guess.
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Dear Mrs. Rock, Thank you so much for taking time to let us know about your recent stay. We are so sorry to hear that you felt a member of staff was rude to you. I was actually there when you came to try to check in at 1PM. My staff member was merely informing you about our check in time & that a check in prior to that time, would be an additional fee. She was very courteous when relaying the information to you & your husband. We do realize however, that one persons' intentions are not always perceived as intended and we sincerely apologize for any misunderstandings. We do truly hope you will consider staying with us again in the future.
A good place to stay for a couple of days before flying home”
Very impressive lobby, bright, airy and clean. The hotel is only 11 miles from the airport, easy to get to if coming from the airport. The hotel is 400yds from a big shopping Mall, an excellent Thai restaurant is 100yds away. No noise from the Freeway, but we did get a room at the rear. Staff were excellent and were very helpful at all times. Good breakfast and coffee available 24hrs. Only took us 30 mins to get into the mountains to see relatives. Didn't use the pool area. would certainly stay again.
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A good place to stay for a couple of days before flying home”
Very impressive lobby, bright, airy and clean. The hotel is only 11 miles from the airport, easy to get to if coming from the airport. The hotel is 400yds from a big shopping Mall, an excellent Thai restaurant is 100yds away. No noise from the Freeway, but we did get a room at the rear. Staff were excellent and were very helpful at all times. Good breakfast and coffee available 24hrs. Only took us 30 mins to get into the mountains to see relatives. Didn't use the pool area. would certainly stay again.
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Very clean. Breakfast included. Great staff.”
I would definitely highly recommend this hotel to others.
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Very clean. Breakfast included. Great staff.”
I would definitely highly recommend this hotel to others.
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Great value”
Excellent comfort, cleanliness with very friendly/helpful staff. Great value
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Great value”
Excellent comfort, cleanliness with very friendly/helpful staff. Great value
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Never coming here again ”
The staff was outright rude and the hot tub was out of order. The staff could care less about helping you. Anything I needed, they didn’t have that 99% of other hotels had. This place is a joke and the staff member needs to be re-evaluated.
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Never coming here again ”
The staff was outright rude and the hot tub was out of order. The staff could care less about helping you. Anything I needed, they didn’t have that 99% of other hotels had. This place is a joke and the staff member needs to be re-evaluated.
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