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Best Western Plus Grosvenor Airport Hotel
Best Western Plus Grosvenor Airport Hotel
Best Western Plus Grosvenor Airport Hotel
Best Western Plus Grosvenor Airport Hotel
Best Western Plus Grosvenor Airport Hotel
Best Western Plus Grosvenor Airport Hotel
Best Western Plus Grosvenor Airport Hotel

Removed from saved list

8

Excellent

2,020 reviews

2,020 reviews

Housekeeping14
Breakfast9
Car Park2
See map

8.1

Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
Twin Peaks 12.8 km
Oracle Park 15.0 km
Golden Gate Park 15.3 km
Chinatown 16.7 km
Ferry Building Marketplace 16.9 km
Lombard Street 17.6 km
Fisherman's Wharf 18.3 km
Pier 39 18.3 km
Alcatraz Island 20.4 km
Golden Gate Bridge 20.6 km
Nearby landmarks
K1 Speed 470 m
ParkSFO 820 m
Long Term Parking Garage #2 960 m
Lot DD 1.1 km
SFO TNC Staging Lot 3 1.2 km
SFO Long-Term Parking 1.2 km
Jack Drago Park 1.2 km
United Airlines East Parking Lot 1.3 km
Cell Phone Waiting Lot 1.3 km
The Coop 1.4 km

Best Western Plus Grosvenor Airport Hotel

380 South Airport Blvd, San Francisco International Airport, San Francisco (CA), United States, 94080 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the San Francisco International Airport part of San Francisco (CA), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Alcatraz Island. Rated with 3 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Highlights

Check-in [24-hour]

Free airport transfer

Free Wi-Fi in all rooms!

Breakfast [free]

Daily housekeeping

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

4 travelers have booked today.

Value for money7.8
Distance to city center5.0 Miles
Location rating8.1
Nearest airportSan Francisco International Airport (SFO)
Distance to airport3.4 km

Rooms available at Best Western Plus Grosvenor Airport Hotel

Very good
Room comfort & quality

7.8

1 King Bed Executive
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Suite 1 King Bed
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 super king bed
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1 King Bed, Non-Smoking, Full Breakfast
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Suite 1 Queen Bed and Sofa
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Executive Suite Queen
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
1 Queen Bed, Non-Smoking, Full Breakfast
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Accessible - 2 Double, Roll In Shower, Non-Smoking, Full Breakfast
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
1 Queen Bed Executive
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
2 Double Beds Executive
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
2 Double Beds, Non-Smoking, Full Breakfast
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Best Western Plus Grosvenor Airport Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Best Western Plus Grosvenor Airport Hotel?

Best Western Plus Grosvenor Airport Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Best Western Plus Grosvenor Airport Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Best Western Plus Grosvenor Airport Hotel has a car park right on site for maximum convenience. Parking is available for a fee of 9 USD per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around San Francisco (CA) with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Best Western Plus Grosvenor Airport Hotel?

Wake up to a great buffet breakfast at Best Western Plus Grosvenor Airport Hotel.

What are my dining options at Best Western Plus Grosvenor Airport Hotel?

Best Western Plus Grosvenor Airport Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast and dinner.

Can special events be hosted at Best Western Plus Grosvenor Airport Hotel?

Large events and gatherings such as weddings and private events can be hosted at Best Western Plus Grosvenor Airport Hotel. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for wireless internet and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

Can business events be hosted at Best Western Plus Grosvenor Airport Hotel?

On-site venues and convenient event services make Best Western Plus Grosvenor Airport Hotel an ideal choice for hosting events such as seminars, conferences and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Best Western Plus Grosvenor Airport Hotel?

Best Western Plus Grosvenor Airport Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to Best Western Plus Grosvenor Airport Hotel?

Travel by air is easy with San Francisco International Airport only 3.3 km away from Best Western Plus Grosvenor Airport Hotel.

What is the closest train, metro, or bus station to Best Western Plus Grosvenor Airport Hotel?

The closest train, metro, or bus station to Best Western Plus Grosvenor Airport Hotel is Lot DD, 1.0 km away.

What restaurants are nearby Best Western Plus Grosvenor Airport Hotel?

Restaurants including The Brass Elephant, Houlihan's and Hogan's Cafe are popular in Best Western Plus Grosvenor Airport Hotel’s neighborhood which is known as San Francisco International Airport.

What popular shopping places are close to Best Western Plus Grosvenor Airport Hotel?

Shopping options in Best Western Plus Grosvenor Airport Hotel’s San Francisco International Airport neighborhood include Hillsborough Auxiliary Resale Shop, The Reading Bug and Unleashed Art Gallery.

What are popular attractions near Best Western Plus Grosvenor Airport Hotel?

Guests at Best Western Plus Grosvenor Airport Hotel can easily visit Jack Drago Park, The Coop and Posey Park located in the San Francisco International Airport area.

What popular natural sightseeing spots are close to Best Western Plus Grosvenor Airport Hotel?

Best Western Plus Grosvenor Airport Hotel’s nearby natural sights include Tree, Bay View Hill and Anza Lagoon located in the same San Francisco International Airport area.

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Explore the neighborhood

What people love about Best Western Plus Grosvenor Airport Hotel

  • 7.2

    Very good
    Staff 

    "the staff was great and helpful."

    Peesab

    |

    November 12, 2022

  • 10

    Exceptional

    "Fresh, hot and delicious food."

    Tom

    |

    November 8, 2022

  • 8.4

    Excellent
    Cleanliness

    "It's clean and the breakfast is decent"

    Dorothy

    |

    November 7, 2022

Overall rating:

8

Excellent
2,020 reviews
Cleanliness
8.2
Facilities
7.5
Location
8.1
Read all reviews >
What travelers say they love:
Some of the staff was very nice;
Dienetta from United States
Couple
More about Best Western Plus Grosvenor Airport Hotel

More about Best Western Plus Grosvenor Airport Hotel

Best Western Plus Grosvenor Airport Hotel

Take everything available in San Francisco (CA) with a comfort stay at Best Western Plus Grosvenor Airport Hotel.
Best Western Plus Grosvenor Airport Hotel provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around San Francisco (CA).
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Best Western Plus Grosvenor Airport Hotel. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator and a coffee or tea maker in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Best Western Plus Grosvenor Airport Hotel. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's karaoke rooms and bar can be as fun as a night out with your travel companions. Best Western Plus Grosvenor Airport Hotel has vending machines that provide round-the-clock refreshment, at low cost.
Best Western Plus Grosvenor Airport Hotel lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun with your friends or family, or even meet new people at the library.


Around the property

Take advantage of the opportunity to explore San Francisco (CA) while in the city. Get a photograph of yourself in front of Pier 39 located 18.2 km away, a must-see for anyone visiting San Francisco (CA).

Amenities and facilities
Very good
Facilities

7.5

Most talked about facilities

Breakfast

10 mentions

Housekeeping

10 mentions

Food & Dining

2 mentions

Internet

1 mention

Languages spoken

  • English
  • Chinese [Mandarin]
  • German
  • Japanese
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Karaoke
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment

Dining, drinking, and snacking

  • Alcohol
  • Bar
  • Breakfast [free]
  • Kitchen
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Laundromat
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Shuttle service
  • Taxi service

Available in all rooms

  • Accessible by elevator
  • Adapted bath
  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [free]
  • Linens
  • Microwave
  • Non-smoking
  • On-demand movies
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Sofa
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [charges apply]
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Buffet
Restaurants on site

Brass Elephant Restaurant

  • Cuisine: American
  • Menu: Buffet
Location
380 South Airport Blvd, San Francisco International Airport, San Francisco (CA), United States, 94080
Excellent
Location

8.1

Airports

  • San Francisco International Airport (SFO)
    3.4 km
  • Half Moon Bay Airport (HAF)
    16.5 km

Public transportation

  • Lot DD
    1.1 km
  • San Bruno Station
    1.7 km

Hospital or clinic

  • Tanforan Professional Center
    1.4 km

Convenience store

  • 7 Eleven
    1.1 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Twin Peaks
    12.8 km
  • Oracle Park
    15.0 km
  • Golden Gate Park
    15.3 km
  • Chinatown
    16.7 km
  • Ferry Building Marketplace
    16.9 km
  • Lombard Street
    17.6 km
  • Fisherman's Wharf
    18.3 km
  • Pier 39
    18.3 km
  • Alcatraz Island
    20.4 km
  • Golden Gate Bridge
    20.6 km

Nearby landmarks

  • K1 Speed
    470 m
  • ParkSFO
    820 m
  • Long Term Parking Garage #2
    960 m
  • Lot DD
    1.1 km
  • SFO TNC Staging Lot 3
    1.2 km
  • SFO Long-Term Parking
    1.2 km
  • Jack Drago Park
    1.2 km
  • United Airlines East Parking Lot
    1.3 km
  • Cell Phone Waiting Lot
    1.3 km
  • The Coop
    1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Hotel's shuttle services is currently suspended due to Covid-19
  • Guests are required to show a photo ID and credit card upon check-in.
  • A credit or debit card security deposit up to USD 300 is required upon check-in for charges or damages during the stay and will be refunded upon departure. This hold will be released by your banking institution within 5 to 7 business days.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee0 USD
  • Distance from city center5.0 Miles
  • Travel time to airport (minutes)5

The property

  • Number of restaurants1
  • Number of rooms 206
  • Year property opened1970
  • Most recent renovation2012

Parking

  • Daily parking fee9 USD
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Best Western Plus Grosvenor Airport Hotel from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.2
Facilities7.5
Location8.1
Room comfort and quality7.8
Service8.2
Value for money7.8
High score for San Francisco (CA)
Rating
9+ Exceptional (27)
8-9 Excellent (24)
7-8 Very Good (40)
6-7 Good (21)
<6 Below Expectation (21)
Time of the year
Mar - May (29)
Jun - Aug (37)
Sep - Nov (42)
Dec - Feb (25)
All guests (266)
All room types
All languages

Show reviews that mention 

Showing 133 verified guest comments
12345
10.0
Exceptional
Kathryn from United States
Solo traveler
1 Queen Bed, Non-Smoking, Full Breakfast
Stayed 1 night in June 2020

Best Western”

The breakfast was one of the first and the best full service take out in a brown bag that I have ever had. The hotel staff were well prepared for the corona virus with appropriate guidelines for face masks and breakfast. The room had all of its equipment wrapped and sanitized - every loose electronic item - from the phone to the remote control. The staff was gracious, smiling, friendly, extraordinarily competent and observed some of the best corona virus procedures I have seen in place from one coast to the other. Parking was free and available with well lit areas. Both room and breakfast were excellent.

Reviewed August 28, 2020

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10.0
Exceptional
Gregory from United States
Solo traveler
1 Queen Bed Executive
Stayed 7 nights in October 2021

Great stay for 8 days. Great food. 3 mi from SFO.”

Excellent hotel. Everything perfect. Great food in Brass Elephant restaurant inside hotel. Ate there all 7 nights. Reception and cleaning staff tops. Couldn’t do enough for the customer. Only minus tiny bathroom but ok for one.

Reviewed October 11, 2021

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10.0
Exceptional
Shawndal from United States
Business traveler
1 Queen Bed, Non-Smoking, Full Breakfast
Stayed 3 nights in June 2021

Great staff clean hotel”

Staff was wonderful. Checked me in with a smile. Housecleaning came at my request. Beds were comfortable. Hotel rooms are quiet. Bathroom were clean. Modern furnishings throughout. Really liked decor.

Reviewed June 06, 2021

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10.0
Exceptional
Antonio from United States
Couple
1 Queen Bed, Non-Smoking, Full Breakfast
Stayed 1 night in July 2020

Exceptional”

It is an excellent hotel with an outdoor parking area, however guarded. It is in a strategic point and well connected, the swimming pool is an excellent time to relax and do some exercise ....

Reviewed July 22, 2020

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10.0
Exceptional
Alfred from Philippines
Solo traveler
Stayed 2 nights in January 2022

Exceptional”

Best bang for your buck. They took me right to my terminal also upon checkout. Good food on site and nearby you can walk there.

Reviewed January 11, 2022

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Thank you for your comments, regarding your stay with us.

Responded January 20, 2022
Best Western Plus Grosvenor Airport Hotel
10.0
Exceptional
Jomo from United States
Solo traveler
Accessible - 2 Double, Roll In Shower, Non-Smoking, Full Breakfast
Stayed 1 night in June 2022

Exceptional”

Great location and clean room

Reviewed June 09, 2022

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Thank you for your feedback

Responded June 12, 2022
Best Western Plus Grosvenor Airport Hotel
9.2
Exceptional
Richard from United States
Couple
Stayed 1 night in December 2021

Location is great.”

Close to the airport and Freeway. Several restaurants close by. Unfortunately the restaurant in the Hotel was closed due to COVID. Rooms were clean but a microwave would have been nice. Good place to stay of visiting for a couple days.

Reviewed April 19, 2022

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Thank you for your comments

Responded August 28, 2022
Best Western Plus Grosvenor Airport Hotel
9.2
Exceptional
Karen from Canada
Family with young children
2 Double Beds, Non-Smoking, Full Breakfast
Stayed 1 night in December 2019

Exceptional”

Easy and quick shuttle ride. Often had to wait for front desk staff. My key did not work the first time so I had to leave my kids with luggage in the hall to run back down the desk to fix the problem. The next morning the key did not work again. Friendly staff. Great included breakfast.

Reviewed December 30, 2019

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8.8
Excellent
Yonatan from Israel
Solo traveler
1 Queen Bed, Non-Smoking, Full Breakfast
Stayed 1 night in December 2019

Good value for money & excellent location relative to airport”

Looked for a place for an overnight sleep after picking up a rental from SFO, this place is a few minutes away. Onsite parking ($8) is convenient, breakfast was good. Had a bit of noise coming from the outside (5th floor) since the window wasn't entirely sealed, but wasn't much of an issue. No room safe. Other then that, everything was perfect.

Reviewed December 23, 2019

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9.2
Exceptional
ALICIA from United States
Business traveler
1 Queen Bed, Non-Smoking, Full Breakfast
Stayed 1 night in July 2020

airport convience”

pro: nice grab and go breakfast. very clean. con: no microwave in room.

Reviewed July 11, 2020

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8.8
Excellent
Selena from United States
Solo traveler
1 Queen Bed, Non-Smoking, Full Breakfast
Stayed 1 night in June 2020

Ok place. Good location, good price for SFO. ”

Purposely stayed at hotel bc of connecting flights the next day. Had not seen any posting that their shuttle was the not running due to COVID., understandably, just wish I knew. When checking in, was not given the queen as requested, but no biggie. When I got to the room, it was clearly occupied by someone else with other people’s things. Went down and got another room. All breakfast was prepackaged due to Covid.

Reviewed June 23, 2020

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8.4
Excellent
Krystle from United States
Couple
Stayed 1 night in June 2020

A nice change from previous horrible motel stay”

Previously stayed at another property in Daly City, Ca which was nothing but issues and staff incompetence. Right upon early check-in I was greeted with a smile and knowledgeable staff Regarding third party booking and booking additional nights on the spot, not sure if my Healthcare worker discount was applied due to price difference on Best Western website and from what the front desk is going to charge me, very clean property, very small mini fridge couldn't fit really much, no microwave in room had to request one, bathroom is a little on the smaller side, very clean though, television purchase choices for movies and such, room service with Covid-19 parameters and spacing, no business office, still have on site laundry which is nice. Not sure of swimming pool is available. Would like to try room service still.

Reviewed June 24, 2020

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9.2
Exceptional
Haoxiang
Couple
Accessible - 2 Double, Roll In Shower, Non-Smoking, Full Breakfast
Stayed 1 night in January 2019

good”

great location. close to sixt car rental. free car park. good place.

Reviewed January 30, 2019

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8.8
Excellent
Alfred from Philippines
Solo traveler
2 Double Beds, Non-Smoking, Full Breakfast
Stayed 1 night in April 2022

Asia Trip”

Higher price than most others. I used them thinking they had a shuttle service. No service from 11am until 5pm. Would not have stayed here if l had known that.

Reviewed April 17, 2022

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Thank you for your comments

Responded August 28, 2022
Best Western Plus Grosvenor Airport Hotel
8.8
Excellent
Patcharaporn from Thailand
Couple
Stayed 1 night in November 2021

Never disappoints at Best Western”

Always have a good stay here but the breakfast stop serving very early at 9:00 AM. We wish they could extend the breakfast end to 10:30 AM.

Reviewed December 12, 2021

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8.8
Excellent
Jean from United States
Couple
1 Queen Bed, Non-Smoking, Full Breakfast
Stayed 1 night in March 2019

A good place to stay”

The desk staff were helpful and friendly. I appreciate the efficiently shuttle to the airport and the hot breakfasts.

Reviewed March 30, 2019

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8.0
Excellent
Humberto from United States
Solo traveler
1 Queen Bed, Non-Smoking, Full Breakfast
Stayed 1 night in September 2020

Call to verify amenities. ”

The only reason I picked this hotel was the location to the airport and price. I was on a budget and needed to save as much as possible. I also chose it for free shuttle service but to my surprise even though it’s stated in the website it was no longer offered due to covid. The last complaint was security deposit not your regular 50.00 nope 150.00 more than the room to stay I may add and when asked why they stated it’s there policy. I’ve stayed at many hotels and this was the first time I’ve encountered this policy much less the slow 3-5 day return on deposit. Other than that great place clean and comfy.

Reviewed October 04, 2020

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8.8
Excellent
Melinda from Philippines
Couple
2 Double Beds, Non-Smoking, Full Breakfast
Stayed 5 nights in March 2022

Excellent”

Hotel is nice but no toothbrush toothpaste slippers

Reviewed March 29, 2022

See room deals

Thank you for your feedback. We do have toothpaste and toothbrush, available at front desk

Responded August 28, 2022
Best Western Plus Grosvenor Airport Hotel
8.4
Excellent
Elizabeth from Guam
Family with teens
1 King Bed, Non-Smoking, Full Breakfast
Stayed 1 night in December 2021

Convenient location close to the airport”

Real convenient location for catching your flight the following day - one of our regular hotels to stay when on the area

Reviewed December 29, 2021

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8.0
Excellent
Dienetta from United States
Couple
1 Queen Bed, Non-Smoking, Full Breakfast
Stayed 7 nights in July 2020

Very good”

Some of the staff was very nice; I didn't appreciate being asked "Are you checking out?" Every other time I passed through the lobby; I would go to the desk of I was checking out. I also didn't like being locked out of my room on several occasions because the key wouldn't work.

Reviewed July 26, 2020

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