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Best Western Plus Hotel Fino Osaka Kitahama
Best Western Plus Hotel Fino Osaka Kitahama
Best Western Plus Hotel Fino Osaka Kitahama
Best Western Plus Hotel Fino Osaka Kitahama
Best Western Plus Hotel Fino Osaka Kitahama
Best Western Plus Hotel Fino Osaka Kitahama
Best Western Plus Hotel Fino Osaka Kitahama

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8.9

Excellent

4,200 reviews

4,200 reviews

Housekeeping9
Breakfast2
24-hour front desk1
See map

8.7

Excellent

Location rating score

Excellent location - 740 meters from city center
Exceptional for walking
Walkable places
Koraibashi Nomura Building

60 m

Florist Hiroko

60 m

Statue of Tomoatsu Godai

70 m

United Church of Christ in Japan, Naniwa Church

120 m

Osaka Securities Exchange

130 m

Popular landmarks
Minami (Namba)

1.3 km

Osaka Castle Park

1.8 km

Kuchu Teien Observatory

2.2 km

Shinsaibashi-Suji Shopping Street

2.3 km

Osaka Castle

2.3 km

Closest landmarks
Osaka Tawaramonokaisho Historic Place

170 m

Fushimi Building

170 m

Doshomachi Pharmaceutical and Historical Museum

190 m

Sukunahikona Jinja Shrine

190 m

Kusuri no Doshomachi Archive

190 m

Best Western Plus Hotel Fino Osaka Kitahama

1-7-17, Imabashi, Umeda, Osaka, Japan - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Umeda part of Osaka, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Dotonbori. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

160 meters to public transportation

Top Value

Front desk [24-hour]

Excellent room comfort & quality

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Workout and Leisure
Fitness center
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Announcements by hotel (1)
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Fitness center

Restaurants

Laundry service

Room service

This property is in high demand!

8 travelers have booked today.

Value for money9.0
Location rating8.7
Nearest airportOsaka International Airport (ITM)
Distance to airport12.4 km

Rooms available at Best Western Plus Hotel Fino Osaka Kitahama

1 Double Bed, Non-Smoking, Superior Room
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
2 Single Beds, Non-Smoking, Superior Room
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Superior Room with 2 Single Beds and 1 Sofa Bed
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
2 Single Beds, Non-Smoking, Executive Room
...
  • Room size: 20 m²/215 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
1 Double Bed, Non-Smoking, Executive Room
...
  • Room size: 20 m²/215 ft²
  • Shower and bathtub
  • 1 double bed
Enter dates to see prices
Room #404668211
...
    Enter dates to see prices
    Room #404668206
    ...
      Enter dates to see prices
      Room #404668208
      ...
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        Room #404668209
        ...
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          Room #404668213
          ...
            Enter dates to see prices

            Frequently asked questions

            Does Best Western Plus Hotel Fino Osaka Kitahama have a hot tub?

            Best Western Plus Hotel Fino Osaka Kitahama does not have a hot tub.

            What time is check-in and check-out at Best Western Plus Hotel Fino Osaka Kitahama?

            Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            Is breakfast offered at Best Western Plus Hotel Fino Osaka Kitahama?

            Wake up to a great buffet breakfast at Best Western Plus Hotel Fino Osaka Kitahama. Adults can enjoy breakfast offered with an additional charge of 1538 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

            What is the smoking policy at Best Western Plus Hotel Fino Osaka Kitahama?

            Best Western Plus Hotel Fino Osaka Kitahama does not permit smoking in any of its rooms, but allows smoking in designated areas.

            What is the closest train, metro, or bus station to Best Western Plus Hotel Fino Osaka Kitahama?

            Kitahama Subway Station is the closest train, metro, or bus station, about 150 m away from Best Western Plus Hotel Fino Osaka Kitahama.

            What restaurants are nearby Best Western Plus Hotel Fino Osaka Kitahama?

            Best Western Plus Hotel Fino Osaka Kitahama is located in Umeda, famous for good restaurants such as Gokan Kitahama honkan, Onkashi Tsukasa Kikuya Koreibashi Main Store and Dark.

            What popular shopping places are close to Best Western Plus Hotel Fino Osaka Kitahama?

            Best Western Plus Hotel Fino Osaka Kitahama is located in Umeda area which features shopping places such as Hep Five Ferris Wheel, Grand Front Osaka and OSAKA STATION CITY.

            What are popular attractions near Best Western Plus Hotel Fino Osaka Kitahama?

            Best Western Plus Hotel Fino Osaka Kitahama is located in Umeda area, which is famous for attractions such as Kuchu Teien Observatory, Umeda Sky Building and Mint Museum.

            What popular beaches are close to Best Western Plus Hotel Fino Osaka Kitahama?

            Best Western Plus Hotel Fino Osaka Kitahama is located in the Umeda area, which includes Nakanoshima Rose Garden.

            What popular natural sightseeing spots are close to Best Western Plus Hotel Fino Osaka Kitahama?

            Best Western Plus Hotel Fino Osaka Kitahama is located in the Umeda area, which is famous for natural sightseeing destinations such as Zoheikyoku Sakura no Torinuke and Ogimachi Park.

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            See map

            Explore the neighborhood

            What people love about Best Western Plus Hotel Fino Osaka Kitahama

            • 10

              Exceptional
              Location

              "Located nearby train stations.Rooms are comfy,big,neat and clean.Staff are very professional.Higly recommended"

              Anabelle

              |

              June 24, 2022

            • 10

              Exceptional
              Staff 

              "This hotel is lovely designed, convenient location and friendly staffs."

              Hoang

              |

              June 2, 2022

            • 8

              Very good

              "Their toiletries are good enough though."

              VANICE

              |

              December 30, 2021

            Overall rating:

            8.9

            Excellent
            4,200 reviews
            Cleanliness
            9.2
            Facilities
            8.6
            Location
            8.7
            Read all reviews >
            What travelers say they love:
            The hotel close to subway, comfortable and cleanliness.
            Jaruwan from Thailand
            Couple
            More about Best Western Plus Hotel Fino Osaka Kitahama

            More about Best Western Plus Hotel Fino Osaka Kitahama

            Best Western Plus Hotel Fino Osaka Kitahama

            Whatever your reason for visiting Osaka, Best Western Plus Hotel Fino Osaka Kitahama is the perfect venue for an exhilarating and exciting break away. The true local flavors and culture of Osaka are yours with a stay at Best Western Plus Hotel Fino Osaka Kitahama, located just 2.4 km from the famous Dotonbori.
            Take advantage of a wealth of unrivaled services and amenities at Best Western Plus Hotel Fino Osaka Kitahama. Stay connected throughout your stay with free internet access provided. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Best Western Plus Hotel Fino Osaka Kitahama.
            In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
            Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with air conditioning. Some rooms have television to keep guests entertained. You may be assured to know that a coffee or tea maker is available in some select rooms.
            You can stay fresh and clean with a hair dryer provided in some guest bathrooms.


            Dining and things to do

            Wake up with no worries at Best Western Plus Hotel Fino Osaka Kitahama, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel.
            Throughout the day, you can enjoy the activities offered at Best Western Plus Hotel Fino Osaka Kitahama. Warm up at the end of the day with a visit to the massage. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


            Around the property

            Venture outside Best Western Plus Hotel Fino Osaka Kitahama and explore Osaka during your stay. Photograph yourself in front of Osaka Castle located 2.2 km away, which people travel great distances to see.

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            Amenities and facilities
            Excellent
            Facilities

            8.6

            Most talked about facilities

            Housekeeping

            4 mentions

            Breakfast

            1 mention

            Languages spoken

            • English
            • Japanese

            Internet access

            • Free Wi-Fi in all rooms!
            • Internet services
            • Wi-Fi in public areas

            Things to do, ways to relax

            • Fitness center
            • Massage

            Cleanliness and safety

            • Anti-viral cleaning products
            • Body thermometer
            • Cashless payment service
            • Daily disinfection in all rooms
            • Face coverings on staff
            • Free face masks
            • Guest rooms seal after sanitization
            • Hand sanitizer
            • Hot water linen and laundry washing
            • Physical distancing of at least 1 meter
            • Professional-grade sanitizing services
            • Protective screens in common areas
            • Rooms sanitized between stays
            • Safe dining setup
            • Sanitized kitchen and tableware items
            • Shared stationery removed
            • Staff trained in safety protocol
            • Temperature check for guests and staff

            Dining, drinking, and snacking

            • Restaurants
            • Room service
            • Vending machine

            Services and conveniences

            • Air conditioning in public area
            • Concierge
            • Currency exchange
            • Daily housekeeping
            • Dry cleaning
            • Elevator
            • Grooming service
            • Heating in public area
            • Laundromat
            • Laundry service
            • Luggage storage
            • Safety deposit boxes
            • Smoke-free property
            • Smoking area

            Access

            • CCTV in common areas
            • CCTV outside property
            • Check-in/out [express]
            • Fire extinguisher
            • Front desk [24-hour]
            • Non-smoking rooms
            • Pets allowed
            • Safety/security feature
            • Security [24-hour]
            • Smoke alarms
            Food and dining
            Restaurants on site

            Fino

            • Cuisine: Italian
            • Menu: A-la-carte
            Location
            1-7-17, Imabashi, Umeda, Osaka, Japan
            Excellent
            Location

            8.7

            Airports

            • Osaka International Airport (ITM)
              12.4 km
            • Kobe Airport (UKB)
              26.1 km

            Public transportation

            • Kitahama Subway Station
              160 m
            • Keihan Electric Railway
              500 m

            Hospital or clinic

            • Ikezawa Clinic
              1.1 km

            Shopping

            • Shinsekai Ichiba
              4.2 km

            Convenience store

            • 7 Eleven
              360 m

            Cash withdrawal

            • ATM
              120 m
            What's nearby

            Popular landmarks

            • Minami (Namba)
              1.3 km
            • Osaka Castle Park
              1.8 km
            • Kuchu Teien Observatory
              2.2 km
            • Shinsaibashi-Suji Shopping Street
              2.3 km
            • Osaka Castle
              2.3 km
            • Dotonbori
              2.4 km
            • Kuromon Market
              2.8 km
            • Tsutenkaku
              4.2 km
            • Universal Studios Japan
              7.3 km
            • Osaka Aquarium Kaiyukan
              8.2 km

            Nearby landmarks

            • Koraibashi Nomura Building
              60 m
            • Florist Hiroko
              60 m
            • Statue of Tomoatsu Godai
              70 m
            • United Church of Christ in Japan, Naniwa Church
              120 m
            • Osaka Securities Exchange
              130 m
            • Osaka Exchange Building
              130 m
            • Arai Building
              140 m
            • The Site of Konoike Residence
              160 m
            • Aoyama Building
              160 m
            • Kitahama Subway Station
              160 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Property policies
            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Infant 0-2 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib available upon request
            Children 3-5 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 6 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
              effective from June 1,2019:
              Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY7,000 and over and less than JPY 15,000.
              Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
              Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
            • When booking more than 5 rooms, different policies and additional supplements may apply.
            Some helpful facts

            Check-in/Check-out

            • Check-in from15:00
            • Check-out until11:00

            Extras

            • Breakfast charge (unless included in room price)1538 JPY
            Property announcements

            Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

            Reviews of Best Western Plus Hotel Fino Osaka Kitahama from real guests

            Provided by verified guests of Agoda
            8.6
            /
            10
            Cleanliness9.2
            Facilities8.6
            Location8.7
            Service8.6
            Value for money9.0
            High score for Osaka
            Rating
            9+ Exceptional (142)
            8-9 Excellent (36)
            7-8 Very Good (41)
            6-7 Good (8)
            <6 Below Expectation (16)
            Time of the year
            Mar - May (58)
            Jun - Aug (49)
            Sep - Nov (58)
            Dec - Feb (78)
            All guests (687)
            All room types
            All languages

            Show reviews that mention 

            Showing 243 verified guest comments
            12345
            10.0
            Exceptional
            JADE from Philippines
            Couple
            1 Double Bed, Non-Smoking, Superior Room
            Stayed 5 nights in February 2020

            Everything is EXCELLENT!”

            The hotel is just new and a member of IHG, so expect an international hotel standard . Plus location is just a minute walk from Exit 3 of Kitahama station (Sakaisuji Line). This surpassed my expectation, really! They do make-up your room everyday even without having that "MakeUp room sign". There's no water provided for the whole stay but it's okay because Family mart is just beside Exit 3. They provide drip coffee everyday and can ask for more if you wanted to :) Room space is perfect for couple, there's enough space for 2 big luggage. Plus you can store your luggage if you check out early. I highly recommend this hotel. Will definitely stay again here in the future. :)

            Reviewed February 28, 2020

            See room deals

            10.0
            Exceptional
            Wade from United States
            Couple
            2 Single Beds, Non-Smoking, Executive Room
            Stayed 1 night in December 2020

            Central location, easy access to transportation”

            Stayed in a twin room, was spacious enough (for Japan) and clean. Great location, but for tourism you will probably want to use the subway to get anywhere, as it is directly between the Umeda, Namba and Osaka Castle Park areas. Very good access to both Kitayama and Yodoyabashi subway stations, as well as the Keihan train line for if you are going to Kyoto. Hotel is in a business area, so while things are quiet at night, there are nearby places to eat and drink that are open until fairly late. Did not have the breakfast but it looked good.

            Reviewed December 09, 2020

            See room deals

            9.6
            Exceptional
            Baxeley from Philippines
            Couple
            2 Single Beds, Non-Smoking, Superior Room
            Stayed 4 nights in November 2019

            Honeymoon Trip”

            Everything is awesome! Close to convenient stores. There’s a budget restaurant nearby for dinner. Few restaurants around the area. Very close to Kitahama train station. Coin laundry and foreign money exchange are available. We arrived 7am and check in is at 3pm but the staff allowed us to leave our baggages. When we got back at around 5pm, our room was ready and our baggages were already in our room. What I like the most is they change towels and bathrobes EVERY SINGLE DAY. Even give new pairs of slippers, toothbrush, combs, and other toiletires EVEN IF YOU DON’T ASK FOR IT. Even refills the complimentary coffee/tea . Though they only provided 2 bottles of water only on our first day. Vendo machines are available on some floors. Major concern was the restaurant. It’s only open during breakfast. You cannot order a room service if you are too tired to go out and eat at night. But like I said, restaurants and izakaya are just around the corner so you can walk a little bit more to eat.

            Reviewed November 25, 2019

            See room deals

            10.0
            Exceptional
            Terence from Singapore
            Couple
            2 Single Beds, Non-Smoking, Superior Room
            Stayed 3 nights in April 2019

            One of the best!”

            One of the best hotels in Osaka! I secretly hope no one finds this because I will be upset to find out that it is overbooked the next time I am in Osaka. Great hotel, exceptionally clean, kind and friendly staff, big rooms, centralised location. Cannot fault the hotel for anything else. 10/10!

            Reviewed August 05, 2019

            See room deals

            Thank you for your recent stay and sharing your comments. We delighted to read that you enjoyed being with us. Also thank you very much for the compliments to our staff members. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to share your experience. We are looking forward to having you with us again. Customer Service Manager Regional Office - Best Western Hotels Japan

            Responded August 30, 2019
            Best Western Plus Hotel Fino Osaka Kitahama
            9.6
            Exceptional
            Falan from Thailand
            Couple
            2 Single Beds, Non-Smoking, Superior Room
            Stayed 7 nights in April 2019

            Very nice and clean. Best stay ever in japan so far. ”

            Hotel is very new. Very clean. Staffs are nice. Near kitahama station so you can travel to nihombashi easily. Beds are super comfy (it makes me wake up late every morning). Only complain is there is no microwave in any room. But you can ask staff to “hotto” for you.

            Reviewed May 06, 2019

            See room deals

            Thank you for your recent stay and sharing your comments. We delighted to read that you enjoyed being with us. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to share your experience. We are looking forward to having you with us again. Customer Service Manager Regional Office - Best Western Hotels Japan

            Responded May 09, 2019
            Best Western Plus Hotel Fino Osaka Kitahama
            10.0
            Exceptional
            Han from Hong Kong SAR, China
            Group
            2 Single Beds, Non-Smoking, Superior Room
            Stayed 4 nights in March 2019

            Clean and convenient”

            This is a new hotel so everything is clean and tidy. And it takes 1-2mins to the Kitahama station. There are a lot of convenient store and a supermarket around. Super concenient. The room rate is also competitive. Strongly recommend.

            Reviewed March 07, 2019

            See room deals

            Warm greetings and thank you for having chosen Best Western Plus Hotel Fino Osaka Kitahama for your recent stay and sharing your comments. We delighted to read that you enjoyed being with us. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to share your experience and have a great day! Sincerely, Customer Service Manager Regional Office - Best Western Hotels Japan

            Responded March 22, 2019
            Best Western Plus Hotel Fino Osaka Kitahama
            9.6
            Exceptional
            Joy from Philippines
            Family with young children
            2 Single Beds, Non-Smoking, Superior Room
            Stayed 3 nights in March 2019

            Exceptional”

            Nice and spacious room vs. other typical hotels in Japan. Very convenient location near kitahama station. The only cons that we encounter is that, they do not have complimentary water.

            Reviewed March 25, 2019

            See room deals

            Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Customer Service Manager Regional Office - Best Western Hotels Japan

            Responded March 27, 2019
            Best Western Plus Hotel Fino Osaka Kitahama
            10.0
            Exceptional
            Kate from Japan
            Solo traveler
            1 Double Bed, Non-Smoking, Superior Room
            Stayed 1 night in January 2021

            Great location, comfy beds”

            Stayed here one night and found it very modern with all the comforts you'd want. Huge comfy bed, desk, TV and full size bath. Very close to exit 3 of Kitahama Station and with a supermarket just a few minutes walk away too. Looking forward to staying again soon.

            Reviewed January 28, 2021

            See room deals

            9.2
            Exceptional
            Markus from Germany
            Couple
            2 Single Beds, Non-Smoking, Executive Room
            Stayed 1 night in March 2019

            Nice new hotel in good location ”

            Everything is new Good washing machine Good beds Good location Very friendly staff Early checkin was possible All booking preferences were taken into account Negative: View to the next building (like most hotels) AC cannot completely turned off (still some airflow coming to your head in bed even when turned off) Closing/opening mechanism of window not practical (can only locked by staff) All this are minor complaints only. We liked the hotel

            Reviewed April 03, 2019

            See room deals

            Thank you for completing the survey regarding your recent stay at our property. We are happy to learn that you were almost satisfied with your stay with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Customer Service Manager Regional Office - Best Western Hotels Japan

            Responded April 04, 2019
            Best Western Plus Hotel Fino Osaka Kitahama
            10.0
            Exceptional
            Folco from Philippines
            Couple
            1 Double Bed, Non-Smoking, Superior Room
            Stayed 3 nights in May 2019

            Exceptional”

            Good and clean hotel in a central location. Nice breakfast. Good mix of local and continental food. Rooms are small but sufficient. A mini refrigerator, a water kettle, coffee and tea were provided. TV with only one forreign channel (CNN). The rest was in Japanese. Free WiFi available. No safe in the room.

            Reviewed June 06, 2019

            See room deals

            Warm greetings and thank you for having chosen Best Western Plus Hotel Fino Osaka Kitahama for your recent stay. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to share your experience and have a great day! Sincerely, Customer Service Manager Regional Office - Best Western Hotels Japan

            Responded July 29, 2019
            Best Western Plus Hotel Fino Osaka Kitahama
            8.0
            Excellent
            Julie from United States
            Family with teens
            2 Single Beds, Non-Smoking, Superior Room
            Stayed 5 nights in October 2019

            Excellent Stay ”

            Enjoy our stay there. Good location only one block from Kitahama subway station, clean and comfortable room.

            Reviewed October 25, 2019

            See room deals

            7.2
            Very good
            Steven from United States
            Couple
            2 Single Beds, Non-Smoking, Executive Room
            Stayed 6 nights in April 2019

            Modern Hotel”

            Hotel is quite new with modern look. Accommodations are reasonably appointed for the price. Rooms are adequately sized for travelers with small suitcases but not much extra room for those with several large bags. Housekeeping was slightly erratic, forgetting to replace toiletries or nightshirts, occasionally. Staff always responded quickly and courteously to any of these issues we brought to their attention. Overall good value, sometimes small inconveniences that are easy to overllook.

            Reviewed April 21, 2019

            See room deals

            Thank you for your recent stay and sharing your comments. We are very sorry for any inconvenience caused on the house keeping matter this time. We keep trying to improve our service, especially hotel staff attitude to provide sincere service to our valued customers. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Customer Service Manager Regional Office - Best Western Hotels Japan

            Responded April 23, 2019
            Best Western Plus Hotel Fino Osaka Kitahama
            8.8
            Excellent
            Michael from U.S. Virgin Islands
            Solo traveler
            2 Single Beds, Non-Smoking, Superior Room
            Stayed 2 nights in January 2021

            Price worthy”

            The hotel for the price was amazing and with a decent location. I definitely would recommend this place!

            Reviewed January 05, 2021

            See room deals

            10.0
            Exceptional
            Melissa from United States
            Solo traveler
            2 Single Beds, Non-Smoking, Superior Room
            Stayed 2 nights in July 2019

            Great location, nice and clean property/rooms”

            Enjoyed my stay at this new(er) clean hotel. Was able to arrive easily from the airport by public transport. 3 minute walk from fantastic breakfast option (North Shore). Central location for my stay. Really enjoyed. Fitness center is minimal.

            Reviewed July 29, 2019

            See room deals

            Thank you for your recent stay and sharing your comments. We are happy to learn that you were almost satisfied with the stay with us. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to share your experience. We are looking forward to having you with us again. Customer Service Manager Regional Office - Best Western Hotels Japan

            Responded August 30, 2019
            Best Western Plus Hotel Fino Osaka Kitahama
            6.8
            Good
            Diane from Canada
            Couple
            1 Double Bed, Non-Smoking, Superior Room
            Stayed 3 nights in December 2019

            Good”

            It's conveniently located near the station, but still a bit out of the way. For the price I was really happy with the size of our room, considering most Japanese hotels are so small! We were able to have two suitcases fully opened on the floor when necessary. Only issue was cleanliness though. When we first entered our room, I discovered some hairs in the bathtub and on a towel, and there was a small bandaid on the bolster pillow. If the place was cleaner I would be more likely to stay here again.

            Reviewed February 12, 2020

            See room deals

            8.8
            Excellent
            Jaruwan from Thailand
            Couple
            1 Double Bed, Non-Smoking, Executive Room
            Stayed 3 nights in January 2020

            Good location ”

            The hotel close to subway, comfortable and cleanliness. There also Ice Maker Machine to service with free of charge.

            Reviewed January 22, 2020

            See room deals

            9.6
            Exceptional
            NADIA from Indonesia
            Couple
            2 Single Beds, Non-Smoking, Superior Room
            Stayed 4 nights in September 2019

            Lovely stay”

            Brand new hotel, very clean & modern. Staffs were helpful, friendly & professional.

            Reviewed October 09, 2019

            See room deals

            7.6
            Very good
            Yuk from Hong Kong SAR, China
            Solo traveler
            Superior Room with 2 Single Beds and 1 Sofa Bed
            Stayed 4 nights in May 2019

            Clean, quiet and near Subway station”

            The beds are so comfortable and room is clean! Location is quite convenient although it is far from some tourist spots like Namba etc. Still it is just a few stations away! Hotel is new and clean!

            Reviewed June 01, 2019

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            Warm greetings and thank you for having chosen Best Western Plus Hotel Fino Osaka Kitahama for your recent stay. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again for taking the time to share your experience and have a great day! Sincerely, Customer Service Manager Regional Office - Best Western Hotels Japan

            Responded July 29, 2019
            Best Western Plus Hotel Fino Osaka Kitahama
            9.6
            Exceptional
            Benjamin from Australia
            Group
            2 Single Beds, Non-Smoking, Superior Room
            Stayed 5 nights in February 2020

            Very clean, very polite”

            The staff were very lovely, and they cleaned our room every day with fresh towels. My only complaint is that the beds were a bit hard, and the pillows weren't very soft; otherwise it was a pleasant experience.

            Reviewed February 11, 2020

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            10.0
            Exceptional
            YI-JING from France
            Solo traveler
            Superior Room with 2 Single Beds and 1 Sofa Bed
            Stayed 2 nights in October 2019

            Good location and confortable ”

            Good location : 3 mins by walk to take subway K line (exit no 4) and Keihan train line Room : Quiet and the bed is confortable. We have enough space for a big back pack and a 25’ size luggage.

            Reviewed October 10, 2019

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