Great Stay, But Hotel Could Use Some Improvements”

The majority of reviews on Agoda say that for a quick stay, this is the go-to hotel which provides a comfortable stay/service/access to get around town. My mother and I dreaded the almost unanimous "small bathroom" comment, but decided to forgo the fact and ended up booking our stay there anyway. Arriving in Milan, we immediately got into a taxi and asked to be taken to Hotel Galles (most taxi drivers know exactly where it is). Once we got to the hotel we were welcomed by friendly and efficient receptionists who have great command of English. I didn't have any problem understanding them and they spoke very clearly to us. We were then taken to our room. So, the bathroom thing is true: it is very small even by Asian standards. We were able to squeeze ourselves just fine and went about our business easily, but we would have loved it more if the bathroom was a little bit bigger. It is worth saying that when I was confused about which train to take to get from Milan to Paris, the hotel staff helpfully printed out a list of train schedules for me to choose from (and highlighted the most efficient routes). Anyhoo, in our experience, the hotel could use a few improvements, but we had a great time and would definitely return. Although, yes, Hotel Galles is probably best for a short / weekend getaway type of stay. Oh, don't forget there are a few bookstores and music stores down the road from the hotel on Corso Buenos Aires -- they have great selection of English books and Italian music/movies! And for Asians looking for a taste from "home", there's a great Korean restaurant on the corner of Corso Buenos Aires about a block from the hotel -- at the intersection where Zara is situated, with the hotel to your right, turn left. A few doors from there you'll find a great Korean BBQ dig which serves amazing Korean food! Anyway, good stuff! Godetevi il vostro soggiorno!

We really enjoyed our stay here!”

It’s a great hotel, from the friendly staffs, to the comfortable room, to the facilities! We loved the room, it was well cleaned & though the room was situated on the main street, there was no noise! Thanks to the noise proof windows! The selection of the breakfast was amazing, lot‘s of foods to choose from. The hotel ist just right the Lima M1 Station (about 4 stations to doumo) , from the central train station about 10-15 Minutes by foot (we had big luggages thats why it took us 15 Minutes to arrive at the hotel. We are so in love with this hotel! We will definitely will book again here in this hotel the next time we visit milano! Thank you so much to the team Best Western Galles Milano! You made our stay very comfortable and most of all memorable!

Good Location & Nice Staffs”

The hotel location is convenient to railway stations or attractions, Metro just outside so good. Room spacious and clean, changed the towels without us asking. Breakfast has a variety of choices and very delicious. Friendly staffs was very helpful, since it was too early for us to leave for the airport and the breakfast time had not yet started, the staffs helped us pack breakfast. Thank you all for such a joyful experience. If we come back to Milan next time, we will still choose Galles and recommend to my friends. A little suggestion, it would be better if the swim pool was bigger.

Good Location & Nice Staffs”

The hotel location is convenient to railway stations or attractions, Metro just outside so good. Room spacious and clean, changed the towels without us asking. Breakfast has a variety of choices and very delicious. Friendly staffs was very helpful, since it was too early for us to leave for the airport and the breakfast time had not yet started, the staffs helped us pack breakfast. Thank you all for such a joyful experience. If we come back to Milan next time, we will still choose Galles and recommend to my friends. A little suggestion, it would be better if the swim pool was bigger.

Nice hotel”

Check in was a bit late and on top of that to get the room with our reservation we had to wait for 40 mins more so almost around 2.45pm we checked in. Other than that the hotel was amazing, with a nice rooftop to sit and chill. Staff was friendly and kind. The room was clean and we had no problem at all. I would recommend it to anyone who wants to visit milan. It’s a 15 min walk from Milan Central train station and just a straight walk to the centre of the town less than 20 mins, on the way you see a lot of shops that makes you forget how much you’ve been walking for. Location wise it was good just a couple of random people always outside the hotel, subway is literally next to the hotel so if you wanna take the subway/ bus you will have an easy access to all.

Great hotel and location!”

We arrived at the hotel and was welcomed by very friendly staff. We had reserved a parking space and was given a code and directions to locate parking space just next to the hotel. We had booked 2 superior rooms as our son was with us and they gave us the rooms next to each other which was great! The rooms were lovely and clean and very spacious, nice size bathroom with bathrobes and slippers. The breakfast was very good with a big selection and eggs and bacon! There was a nice bar and lots of comfy sofas to sit on, the bar man was a really friendly guy. The location of the hotel was only 4 stops on the metro to the duomo which only took 6 minutes and the metro access was right outside the hotel! We loved the hotel and Milan and can’t wait to go back!

Strategic location and very clean”

I've just checked out this morning, it was very fast and easy. The reception officer was very helpful and offered to order taxi to train Station. The room were cleaned everyday and the cleaning staff changed the towels without us asking. The location right in front the Lima metro station, it's easy to get around Milan from Hotel Galles.

Great Value”

Best Western Plus is well located and, for the price, it offers great value. The room is small since we'd big bulky luggage but wasn't too much for an issue as the other points such as cleanliness, comfortable beds and great services (mia) more than made up for it!

Convenient Location”

The metro stop, just outside the door at Piazza Lima, was very convenient to the center of the city. The room overlooked Corso Buenos Aires, which is very busy/noisy with the window open. It was a very warm early October week, and the AC was apparently turned off for the season. After two stuffy nights, I asked if they could provide a fan, and they delivered one in less than ten minutes. That solved the problem. Everything else was great...good breakfast, friendly staff. We didn't use the pool or sauna, but they looked nice. Hotel Galles was a good choice for us. We would recommend it for anyone travelling on a moderate budget. The roof decks provided a nice break above it all.

Great base for exploring ”

The hotel was lovely and clean. The room and bathroom were well equipped clean and comfortable. The room was very hot so slept with doors open. The spa area was nice and relaxing after a day of sight seeing. Although I didn’t use the pool as it was freezing but my youngest enjoyed it. Bar not always staffed but phones in the area to call them and they didnt arrive! Also recommend eating out although the food was ok going on New Year’s Eve it was very rushed and no personal customer service which i think just about sums up any restaurant in Milan from my experience. Some reception staff were very friendly and helpful just a shame I never got any names.

Really good value for money!”

While this hotel isn't in the centre, it is within a large shopping district and you can walk to the centre in about 30 mins. There is also an underground stop just at the door and will get you to most places in Milan within 30-40mins. The underground is really cheap (1.50EUR for 90 mins so includes transfers) and they're normally every 5 mins. The facilities are excellent and the room and hotel were really nicely laid out. The roof terrace has a beautiful panoramic view. There's also some spa facilities you can use. Only this is the sound proofing isn't great so can be a bit noisy. Would definitely recommend and use again!!

prekrasnii vibor”

отличний отель в самом зентре Милана. Метро в шаговой доступности. до дуомо 3 остановки или 35 мин. пешком. завтрак скудний- не хватало овощей, но достаточно для утра. очень чисто и очень дружелубний персонал. excellent hotel in the center of Milan. Metro in walking distance. to duomo 3 stops or 35 min walking. breakfast scanty-not enough vegetables, but enough for the morning. very clean and very friendly staff

Best Location and Professional Staff”

We stayed in BW Galles for 6 nights, and while we didn't use any of the "wellness" facilities, the hotel's staff and location made our vacation superb. The shared ironing room and the (sort of) stiff towels were the only downsides of our stay - but we were enjoying the vacation too much to bother the hotel staff about this so I assume they'd have offered a good solution, as they did with other questions we had during our stay.

Three nights in Milan ”

We really enjoyed staying at this hotel. We booked it with a bit of trepidation given we had never visited Milan before but we would definitely go back. Nice room, great service and only a ten minute trip from door to door via the metro to the duomo. Our flight didn't leave until quite late in the evening but the hotel staff were very accommodating and allowed us to use the swimming pool and stores our luggage in a safe location.

Excellent Location, Staff and Cleanliness”

The hotel is close to a metro station (Lima Station) which can take you everywhere, also it is a walking distance from all stores, and most importantly it is very close to one of the most delicious pizza restaurants in milan (Spontini). The staff are really professional and I would lile to thank Guliano at the reception who did not hesitate to change my room... Thank you all for such a joyful experience.

Best stay i have had so far.”

The hotel is beautifully kept. The location cannot get any better than this. You’ve a metro station right at the entrance. The high street full of shops is around the property. Everything you need to see in milan is easily accessible. The staff is the star for me. Kind, helpful and always around to make sure you’re well taken care of. They make you feel welcome and ensure that you’ve a great stay. I loved it and so will you !

Ideal location, relaxing stay.”

Location was great. Close to central station and red line subway station (Lima) at your doorstep made exploring the whole city easy. Staff were excellent and we were even able to check in 4 hours early when we only expected to store our bags. It set the tone for a great holiday. Breakfast was plentiful, warm dishes could have been warmer but everything tasted great. Bed was fine and a large shower was great. We used the gym which had all we needed and the pool and saunas looked good as well but didn't use them. The laundry room was an unexpected bonus we also used. We also found fantastic coffee and happy hours within 2 blocks of the hotel. We chose the hotel for the price and ease of access to the centre of town but actually loved a lot of the bars and cafes nearby.

Really nice hotel in a perfect location”

This is a really nice hotel, everything works perfect - the wifi, the pool, the saunas, the killer breakfast with a nice view over Milano, the cleaning etc. All perfect. The best part, however, is the location - in the middle of the shopping area with many nice restaurants very close. The subway is literally outside the front door. And only 10m walk from the central station. The only thing I can remark on is that the reception staff were not very friendly. Otherwise, this was a perfect stay (4 nights in March 2018).

Best Western Galles”

2nd time back at Best Western Galles, nice hotel just outside of central Milan, but boasts nice shopping streets too.

A good hotel”

I stayed at Galles hotel for two nights in january, 2009.The location is very good,on a commercial street near a metro station, 3 stations away from the Dome, 10 minutes walk from Stazione Centrale.The room and the bathroom are very clean and the furniture is new. The room is small, but not too small.The breakfast is very good, plenty of choices.