Tiny room for lots of money”

The room is tiny, almost comparable to the Kowloon mansions, the sink is outside of the bathroom for cost reasons, furniture was old and in 3rd floor, you are still close to the road with the corresponding noise. The price was good and you are in walking distance to attractions and bars in Kowloon.

Exceptional”

no

Hong Kong Trip”

Purchasing through agoda was easy. Confirmation email was sent instantly. Because I was using a debit card, the amount was deducted twice (first for the authorization charge and second for the actual charge) but ((the first charge) was returned eventually. Checking in was easy, they allowed us to check in early (in one room, we got two rooms). Staff were helpful with foreign exchange, directions, and getting a van for the airport. Hotel and facilities are a bit outdated, room and bathroom are small but if you just need a place to crash after a long day then their hotel is okay.

It was a terrible stay at this property!!!”

Pros were , location was nice & Airport transportation location is Near by !!! & Cons were Lot more , But the main ,that The reception staff was not at all courteous ,as I came to hotel after a very long flight from Newyork with my family early morning 7am we were extremely tired !!! I requested them to give a room a bit early as per their check in time which was 3 pm , so they were like it’s nearly impossible to get the room, they can merely try !!! & after that , I asked them to give any room for half an hour so that me & my family get freshen up, so they completely denied that they don’t have room , We had to manage completely to get ready in restroom with our necessary, carry on items that was Very very terrible experience !!! Their was no consideration from family point of view!!!

Average Room for its price”

We stayed here for our anniversary last May 2019. The staff are kind and friendly compared to other hotel staff I've encountered in HK on my previous trips. The hotel is also accessible to EAST TST MTR station. You just need to walk about 3 mins to get to the P3 exit. There are restaurants outside the hotel and also it is near the Avenue of the Stars and some shopping malls. The room is spacious but it's kind of rusty. There are floors that are renovated. Sadly, we were assigned to the old rooms. The AC works perfectly fine. The elevator are small (it can accommodate around 4 people max) but there are 3. The room is a bit old but clean. It's spacious but also dark. There's a noise coming from construction because I think they are renovating when we stayed there, but they sent us notice earlier but not before our booking. Overall, it was a nice stay. I will go back due to the location and service but if I have more money I will spend it to a nicer hotel :)

Very good”

I have indicated 'No' to recommending to a friend purely on the basis of the bed was very hard and uncomfortable. I stayed at the other Best Western in Austin Road earlier in the year and it was the same scenario so it seems that this is the standard adopted by Best Western. A hard bed may suit some people but it is totally unacceptable for me. Otherwise most areas were satisfactory>good. Front office staff spoke good English but the Housekeeping Manager and the waiter in the cafe had lesser English. My room was probably larger than the average Hong Kong hotel room in this price range and there was probably room 'to swing the proverbial cat'. The hot water service was excellent. Limited TV programmes available in English other than news/current affairs which is disappointing.

Horrible Day”

The room that I and my mom got was for disabled people, which was okay at first but when we got into the room, it smelled so bad like some people have been smoking in it. We didn't try to complain about it but on our supposedly last day, we got home to a flooded floor because one of the pipes burst and it was dripping all over our luggage, all the clothes got wet and they have the worst service for changing rooms, we had to do 3 times change of room and they only gave breakfast for that incident. I will not return to this hotel.

Busy center ”

Pros: very near shops, nathan rd shopping area, walking distance to avenue of the stars and ferry from macau plus the shuttle to airport express is very near too Cons: very small room you should go one by one in entering the room, receptionist was not so fluent in english, super duper small lift/elevator.

Very good”

I stayed at this hotel quite a bit back in the late 80's and early 90's when it was the Ramada Inn. while the lobby and back entrance have been upgraded thats about it. hotel is older with small rooms. the rooms are very clean and it is a good buy for the money. internet was slow.

Airport express bus just across the road”

The hotel is situated at the eastern edge of the bustling Tsim Sha Tsui, within walking distance to the major attractions of southern Kowloon. There's an airport express bus just across the road. My room was spacious, comfortable and bright, with two windows and a great view of the city. The only downside was WiFi, which worked badly as far as my computer is concerned.

Nice location downtown”

Enjoyed our stay at Best Western and got a great deal. While the room we stayed in could have used a bit of updating, it was fine for a night. Easy access to many areas right downtown, great food nearby and was even walkable to the Avenue of Stars (about 20 minutes).

Very old ”

Location is good and convenient in downtown. But room is like the 70s, old and not things are worn out (carpet, bathtub, walls, etc) . Ceiling is yellowish, TV channels are blurry. Amenities are poor

Everything was good but no cooling in the room ”

Everything is good but there was no cooling in room after telling them then also no response and Everytime location was good this time location is not so good and was very dark in the room

JUST THE LOCATION”

Location is really great. Near MTR station, shopping malls and restaurants but room is quite dirty. Front desk/staff are not graceful. They provide us the wrong/small room that we did not booked. Later on they changed it as I really complained about it and they let us wait for 3hrs to get in our room.

Good choice in shopping area”

Clean room good service

Good & cheap hotel located in Tsi Sha Tsui”

The hotel is walking at tsi sha tsui station,Nathan main road,avenue of star,clean & comfortable room

Ok Hotel in a expensive city”

The is an OK hotel in an expensive part of Hong Kong. The hotel is quite dated. The rooms are however big by Hong Kong standards. I booked the room last minute and it was one of the cheapest on offer. I went to rebook after two days and it had increased by 80%. I found cheaper options in a less expensive part of town. Cant fault staff or cleanliness. Booked it because it had a bath however the water was luke warm at best. OK for a show, the bath got cold in under 5 minutes. Did the job for an affordable price but that was about it.

Great Location ”

Good location as it nearby MTR station, just about 5mins walk to MTR station. Besides, there is a bus station just in front of hotel. There are a lot restaurant around the hotel. Staff are friendly and helpful. Room are comfort. There are shuttle bus station to Kowloon Airport Express Station near by the hotel.

Good Location”

Good location as it nearby MTR station, just about 5mins walk to MTR station. There are a lot restaurant around the hotel. Staff are friendly and helpful. Room comfort. There are shuttle bus station to Kowloon Airport Express Station near by the hotel.

Great hotel in kowloon”

I was apprehensive when booking online, erratic ratings but when I arrived, a pleasant surprise, was expecting a scary tiny room. Hotel lift a bit small but its clean and room is not too bad. Hotel staff was excellent, from front desk to house keeping was friendly and courteous. Hats off the the conceige for going out of his way in helping us in transportation and directions. Will recomend and go back there again.