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Best Western Plus Hotel Universo
Best Western Plus Hotel Universo
Best Western Plus Hotel Universo
Best Western Plus Hotel Universo
Best Western Plus Hotel Universo
Best Western Plus Hotel Universo
Best Western Plus Hotel Universo
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8.7

Excellent

2,766 reviews

2,766 reviews

Housekeeping13
Breakfast7
Shops1

Room is perfect and the staff introduced the room facility and nearby sightseeing spots to us.

tsz
- Jan 7, 2019
Highly rated by guests – 83% would recommend
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Popular landmarks
Basilica di Santa Maria Maggiore 440 m
Trevi Fountain 1.1 km
Colosseum 1.2 km
Roman Forum 1.2 km
Palatine Hill 1.3 km
Spanish Steps (Piazza di Spagna) 1.3 km
Galleria Borghese 1.6 km
Pantheon 1.7 km
Piazza Navona 2.0 km
Santa Maria in Trastevere 2.5 km
Nearby landmarks
Bici e Baci 80 m
Viminale 130 m
Palazzo Massimo alle Terme 130 m
Teatro dell'Opera 140 m
Monumento ai Caduti di Dogali 170 m
Warner Village Moderno 190 m
Embassy of Turkey 190 m
Fiera Del Libro 210 m
Basilica S.Maria degli Angeli e dei Martiri 210 m
Piazza dei Cinquecento 220 m
Free Wi-Fi

Best Western Plus Hotel Universo

5/b Principe Amedeo Street, Termini Central Station, Rome, Italy, 00185 - See map
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • 240 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Rome

  • Free Wi-Fi in all rooms!

Facilities

Airport transfer

Pets allowed

Car park

Shuttle service

Fitness center

Sauna

Free Wi-Fi in all rooms!

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Rome every 3 minutes on Agoda.com
Value for money7.8
Distance to city center0 KM
Location rating8.8
Nearest airportCiampino-G. B. Pastine International Airport (CIA)
Distance to airport13.7 km

Rooms available at Best Western Plus Hotel Universo

Very good
Room comfort & quality

7.7

Comfort Double or Twin
...
  • Room size: 22 m²/237 ft²
  • Balcony/terrace
  • 2 single beds and 1 double ...
Enter dates to see prices
Superior Double Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Junior Suite - Split Level
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Superior Family Room
...
  • Room size: 24 m²/258 ft²
  • Shower and bathtub
  • 1 king bed and 2 single bed...
Enter dates to see prices
Deluxe King Room - Split Level
...
  • Room size: 30 m²/323 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Economy Double Room
...
  • Room size: 15 m²/161 ft²
  • Shower and bathtub
  • 1 double bed
Enter dates to see prices
Comfort Triple Room
...
  • Balcony/terrace
  • Shower and bathtub
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Junior Suite
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Small Double Room with 160cm Width Bed
...
  • Room size: 17 m²/183 ft²
  • Balcony/terrace
  • 1 semi double bed
Enter dates to see prices
Single Room
...
  • Balcony/terrace
  • Shower and bathtub
  • 1 single bed
Enter dates to see prices

Frequently asked questions

Does Best Western Plus Hotel Universo have a hot tub?

A hot tub is one of the facilities available at Best Western Plus Hotel Universo.

What time is check-in and check-out at Best Western Plus Hotel Universo?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Best Western Plus Hotel Universo?

Best Western Plus Hotel Universo is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 55 EUR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Best Western Plus Hotel Universo also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Best Western Plus Hotel Universo has a car park that's close to the hotel. Parking is available for an additional charge. If you're looking for an easy way to get around Rome with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Best Western Plus Hotel Universo?

Start your mornings right, with the continental and buffet breakfast options offered at Best Western Plus Hotel Universo. Adults can enjoy breakfast offered with an additional charge of 9 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Best Western Plus Hotel Universo?

Best Western Plus Hotel Universo features an on-site restaurant for your dining convenience.

What is the smoking policy at Best Western Plus Hotel Universo?

Best Western Plus Hotel Universo does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Best Western Plus Hotel Universo?

The closest train, metro, or bus station is Repubblica - Teatro dell'Opera Metro Station, 240 m away from Best Western Plus Hotel Universo.

What restaurants are nearby Best Western Plus Hotel Universo?

Best Western Plus Hotel Universo’s neighborhood is Termini Central Station which includes popular restaurants such as Bar Washington, La Matriciana Restaurant and Ristorante Est Est Est.

What popular shopping places are close to Best Western Plus Hotel Universo?

Located in the Termini Central Station area, Best Western Plus Hotel Universo is close to great shopping choices like Insoliti Regali, Mitsukoshi and Ottica Vasari.

What are popular attractions near Best Western Plus Hotel Universo?

Best Western Plus Hotel Universo’s location in the Termini Central Station neighborhood makes it close to famous attractions including Basilica di Santa Maria Maggiore, Stazione Roma Termini and Basilica di Santa Maria degli Angeli e dei Martiri.

What popular natural sightseeing spots are close to Best Western Plus Hotel Universo?

Best Western Plus Hotel Universo is located within Termini Central Station, which makes it conveniently close to natural sights including Viminale, Esquilino and Parco dei Caduti del 19 Luglio.

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Explore the neighborhood

What people love about Best Western Plus Hotel Universo

  • 10

    Exceptional
    Staff 

    "Room is perfect and the staff introduced the room facility and nearby sightseeing spots to us."

    tsz

    |

    January 7, 2019

  • 8

    Very good

    "I stayed at 3 different hotels this time around in Rome and they were all amazing."

    Suzie

    |

    November 18, 2019

  • 9.6

    Exceptional
    Spaciousness

    "The rooms are spacious, clean and trendy."

    Bharat

    |

    November 3, 2018

Property ranking|Compared to 7,455 Rome properties
See all rankings
Room comfort score
7.8/10
Location score
8.8/10
Cleanliness score
8.4/10
Value for money score
7.8/10
Better than
98
%
of Rome properties
Better than
97
%
of Rome properties
Better than
96
%
of Rome properties
Better than
95
%
of Rome properties
Overall rating:

8.7

Excellent
2,766 reviews
Cleanliness
8.3
Facilities
7.6
Location
8.8
Read all reviews >
What travelers say they love:
Overall value for money and a great place to stay and experi...
Bharat from India
Family with older children
More about Best Western Plus Hotel Universo

More about Best Western Plus Hotel Universo

Best Western Plus Hotel Universo is a 4 star hotel just a few steps from Termini Railway Station. In a very convenient location offers the possibility of a walk in the heart of ancient Rome, The Colosseum, Imperial Forums, and Piazza Venezia e Trevi Fountain. Nearby there are landmarks such as the Teatro dell’Opera, National Roman Museum - Palazzo Massimo alle Terme, Baths of Diocletian, and one of the 4th Basilicas of Rome, The Patriarchal Basilica of St. Mary Major.

Best Western Plus Hotel Universo has 198 rooms in the center of Rome, characterized by a high level of quality and comfort, including free Wi-Fi , free smartphone service, 24-hour room service, LCD 32” television, and air conditioning. Best Western Plus Hotel Universo offers you a well-equipped fitness centre, with sauna, Turkish bath, and a space entirely dedicated to relax.

Best Western Plus Hotel Universo has one of the biggest conference center in the center of Rome. Located near the Roma Termini Railway Station, the hotel is easily reachable from both Fiumicino and Ciampino Airports. The hotel’s strategic location is ideal for the organization of national and international meetings. The conference center is composed by 10 meeting rooms, elegant, and equipped with functional devices, for a maximum capacity of 760 people.

The restaurant offers a variety of personalized menus, from international menu to regional specialties with particular attention paid to the needs of gluten-free and vegetarian. The lounge bar is the place to mingle with colleagues or simply to relax after a long and tiring working day. Environments elegant and stylish, ideal for business dinners, banquets, meetings, cocktails, refreshments, and lunches.

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Amenities and facilities
Very good
Facilities

7.6

Most talked about facilities

Breakfast

30 mentions

Housekeeping

13 mentions

Internet

6 mentions

Taxi

2 mentions

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Sauna
  • Steamroom
  • Ticket services
  • Tours

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Check-in/out [express]
  • Exterior corridor
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Shuttle service
  • Taxi service

Available in all rooms

  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Satellite/cable channels
  • Telephone
  • Toiletries
Food and dining
Breakfast options
  • American
  • Continental
  • Italian
  • Vegetarian
  • Gluten-free
Restaurants on site

Four Seasons

  • Cuisine: International, Italian, Mediterranean

Ristobar

  • Cuisine: International, Italian
  • Menu: Buffet
Location
5/b Principe Amedeo Street, Termini Central Station, Rome, Italy, 00185
Excellent
Location

8.8

Airports

  • Ciampino-G. B. Pastine International Airport (CIA)
    13.7 km 33 min drive
  • Leonardo da Vinci-Fiumicino Airport (FCO)
    23.6 km 53 min drive

Public transportation

  • Repubblica - Teatro dell'Opera Metro Station
    240 m 3 min drive
  • Termini Subway Station
    240 m 2 min drive

Hospital or clinic

  • Farmacia Piram
    330 m

Shopping

  • Via del Corso
    1.5 km

Convenience store

  • Coop
    560 m 6 min drive

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Basilica di Santa Maria Maggiore
    440 m
  • Trevi Fountain
    1.1 km
  • Colosseum
    1.2 km
  • Roman Forum
    1.2 km
  • Palatine Hill
    1.3 km
  • Spanish Steps (Piazza di Spagna)
    1.3 km
  • Galleria Borghese
    1.6 km
  • Pantheon
    1.7 km
  • Piazza Navona
    2.0 km
  • Santa Maria in Trastevere
    2.5 km

Nearby landmarks

  • Bici e Baci
    80 m
  • Viminale
    130 m
  • Palazzo Massimo alle Terme
    130 m
  • Teatro dell'Opera
    140 m
  • Monumento ai Caduti di Dogali
    170 m
  • Warner Village Moderno
    190 m
  • Embassy of Turkey
    190 m
  • Fiera Del Libro
    210 m
  • Basilica S.Maria degli Angeli e dei Martiri
    210 m
  • Piazza dei Cinquecento
    220 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until11:00

Getting around

  • Airport transfer fee55 EUR
  • Distance from city center0 KM
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)9 EUR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors8
  • Number of restaurants1
  • Number of rooms 198
  • Room voltage220
  • Year property opened1932
  • Most recent renovation2009

Reviews of Best Western Plus Hotel Universo from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.3
Facilities7.6
Location8.8
Room comfort and quality7.7
Service7.9
Value for money7.8
High score for Rome
Rating
9+ Exceptional (65)
8-9 Excellent (45)
7-8 Very Good (69)
6-7 Good (29)
<6 Below Expectation (33)
Time of the year
Mar - May (53)
Jun - Aug (63)
Sep - Nov (58)
Dec - Feb (67)
Don't miss out!Users are booking a place in Rome every 3 minutes on Agoda.com
All guests (385)
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Show reviews that mention 

Showing 241 verified guest comments
12345
9.6
Exceptional
Kieran from Canada
Solo traveler
Superior Double Room
Stayed 8 nights in November 2018

Great hotel choice in Rome”

BW Hotel Universo was a great choice for me. It's perfectly situated in central Rome and only a few minutes walk from Termini Train Station which makes access to/from the airport incredibly easy. Staff were friendly and helpful as needed. The breakfast buffet for an additional 5Euros was phenomenal; the best money that I spent in Rome by far. The room was clean, bright and modern and, as I opted for a Superior room, it had a great terrace. Internet was fast and reliable and I was able to use the business centre on the couple of occasions when I needed to print tickets. Fantastic stay here!

Reviewed November 27, 2018

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8.7
Excellent
Ti-King from Singapore
Couple
Comfort Double or Twin
Stayed 2 nights in October 2012

The most comfortable beds”

location, facilities, the bed

stayed at the best western universo at the end of a fantastic 2 week holiday in italy. we chose this hotel based on the fact it was a stones throw away from the central train station in rome (termini). the rooms were a decent size, nice and either newly renovated or very well maintained, with all the expected ammenities of a hotel in this price range. it has the most comfortable bed, it was so good that we overslept on the first night and missed breakfast. the buffet breakfast was decent, have had better, but nothing to complain about either. only issue is if you are driving, the gps can't seem to find the hotel, and a lot of rome's roads are one way. all in all a very possitive experience.

Reviewed November 16, 2012

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9.6
Exceptional
Chua from Singapore
Couple
Small Double Room with 160cm Width Bed
Stayed 2 nights in June 2019

Modernised Hotel with Great Facilities”

Absolutely enjoyed our 2 nights here. They provide Twinnings Tea and coffee (which many hotels in Rome don’t!). They provide a kettle too! I’m extremely thankful for that as we can sip our teas! Plus point: spacious and clean toilet! That’s really important for us. The bed isn’t one of the best, but it’s bigger than expected. Thankful for that too! The room is kind of small. Our luggages were in the way. It wasn’t a problem for us, of course. The staff were friendly and they used the map to explain to us the surroundings as it’s our first time in Rome. Appreciate the kind gesture. Especially to Marco! My hubby really likes your recommendations and your enthusiasm. The lift is kinda small and slow. Well, it’s not really a concern for us. We are cool with the lift. The sauna wasn’t working when we went and we were quite disappointed. The gym is functional. We realised that we don’t need to tap in with our cards to the facilities. Quite puzzled at their level of trust. We didn’t get to try their breakfast, sadly. Would love to the next time we go back. In short, We truly appreciate this modernised hotel after we stayed in other hotels. Then again, if you prefer the romanised kind of hotel, this hotel might not be your cup of tea. It was our best hotel in Rome. Will definitely go back again!

Reviewed June 10, 2019

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8.3
Excellent
syamimi from Malaysia
Couple
Comfort Double or Twin
Stayed 5 nights in June 2011

Nice hotel”

near to station

me and my husband, stayed at the best western universo hotel in rome during our travels through italy. the location is good - easy walking distance to the rome termini as well as the tourist bus services, central city location with easy access to tourist sites. the hotel is modern, clean, the service was good and the buffet breakfast was very good. we would stay here if in rome again and can recommend this hotel to other travellers wanting a central location.

Reviewed September 30, 2011

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8.7
Excellent
Neo from Singapore
Couple
Comfort Double or Twin
Stayed 2 nights in January 2013

Good Location with great service team”

good location

This is our first time in Rome. Hotel is quite accessible from Termini Central Station and the subway is just below the Central Station. Distance is about 5-10mins walk away. We were greeted with a warm welcome by service staff. Arriving pretty early at about 10am, our rooms were available and we were given a pretty spacious room with 2 bathrooms. Breakfast is a good spread comparing to the rest of the hotels we’ve been too. The only set back is that the room does not offer any complimentary tea/coffee and kettle for hot water. We felt that this is quite essential especially in winter. Having said that, when we made the requested for hot water in the night... the bar staff gave us a small jug of it. Overall a good experience!

Reviewed January 25, 2013

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9.6
Exceptional
Hazel from Ireland
Couple
Small Double Room with 160cm Width Bed
Stayed 2 nights in October 2019

Wonderful Stay!!”

My husband and I came for Rome for our wedding anniversary and our stay at the Best Western Rome Universo was fab. Excellent staff, lovely room, and extremely convenient location. Absolutely loved our stay 😊😊

Reviewed October 14, 2019

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Dear Hazel, Thank you very much for staying with us. We are happy to know you had a wonderful stay and hope to see you again very soon. Best Regards Stefania Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma

Responded October 24, 2019
Best Western Plus Hotel Universo
9.7
Exceptional
Karis from United States
Couple
Stayed 3 nights in December 2014

Great value for the money”

Location , price, breakfast

Excellent stay. We received a spacious room, even though we made the reservation upon arrival at the airport and less than one hour before checking in! The decor was dated but this was a non issue given the location and convenience- less than five minute walk to Termini train station. The breakfast was excellent as well. This is not the most 'glamourous hotel but again, this was an excellent choice for Rome. The room was clean, price good, staff helpful, beds comfortable and again location..... I would stay again!

Reviewed December 24, 2014

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9.0
Exceptional
Suttichai from Thailand
Business traveler
Comfort Double or Twin
Stayed 2 nights in January 2013

Big room, free internet”

Near train station

i stay here very often or almost every time i have to do business in rome. best western hotel universo always my first choice hotel in rome.

Reviewed February 05, 2013

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10.0
Exceptional
Jenifer from United States
Couple
Superior Double Room
Stayed 4 nights in September 2019

Location, Location, Location!”

This hotel is about 2 blocks from Termini Station. we took multiple trains, subways and buses all over Rome from this location. The room was the largest we had in Europe and we had a beautiful balcony. The bed was comfortable, the shower had a rainhead, everything was clean. The front desk clerks were very nice and all spoke excellent English! Within steps of the hotel is a great bakery, many pizza shops, restaurants with sidewalk dining, and convenience stores to pick up water bottles, snacks, soda, and t-shirts. Would gladly stay here again!

Reviewed September 11, 2019

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10.0
Exceptional
Matthias from Austria
Couple
Stayed 3 nights in February 2015

Superb Hotel”

good location, big room, good breakfast

It was my second time in Rome and my first stay in Best Western. Overall a really good hotel with nice big rooms and good breakfast. 5 min to Termini

Reviewed April 01, 2015

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10.0
Exceptional
Mark from United States
Couple
Double or Twin STANDARD
Stayed 1 night in September 2018

Great value”

Hotel is a very convenient 2 block walk from Rome Termini train station. Outgoing, friendly staff; very clean and spacious rooms. Breakfast was not included with our rate but was only €5 per person and was very nice.

Reviewed October 05, 2018

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7.2
Very good
Marina from United Kingdom
Solo traveler
Stayed 2 nights in January 2016

city break ”

good points about this hotel are central location, close to Termini station and cleanliness. Bad points: it said on webside about hotel facilities such as steam room and turkish sauna, both were not working when we decided to use it one evening. Breakfast area is small and getting crowded easily. In our double room for two guests it was only one set of toiletries, tea bags and coffies which I found very strange. We had to ask for additional goods on arrival thinking that it would be all repleneshed the next day for two of us but found that it wasn't the case, everything was replaced in singles again. I am a regular traveller and I have never experienced this problem before in the 4 star hotel. I won't be staying in Universo again next time in Rome.

Reviewed January 24, 2016

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9.6
Exceptional
Bharat from India
Family with teens
Superior Double Room
Stayed 4 nights in October 2018

Great hotel with good service and a perfect location”

The hotel is perfect for its location and the service is fantastic too. We had 3 rooms and got all of them upgraded on request. The breakfast is super and staff are very courteous and warm. The rooms are spacious, clean and trendy. Specially liked the duplex concept in some rooms. The place is 5 mins walk from train station and connects to all major destinations. All the main tourist attractions in Rome (Trevi. Pantheon and war memorial) are all reachable easily by walk or bus. Overall value for money and a great place to stay and experience Rome. Thanks

Reviewed November 03, 2018

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9.3
Exceptional
Sharon from United Kingdom
Couple
Comfort Double or Twin
Stayed 4 nights in August 2011

Very nice hotel with great location”

Room was lovely, bathroom really nice and very clean all round. Breakfast was also very good.

we both had a lovely stay here. the staff were helpful and i had asked for a special request of flowers to be delivered and the hotel arranged this namely roberta at the hotel, who was most helpful. the beds were very comfortable, everything was spotless and breakfast was very good also. close to termini station which is the central hub for everywhere. i would go back to this hotel without question.

Reviewed September 07, 2011

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9.0
Exceptional
Soo from Hong Kong SAR, China
Couple
Comfort Double or Twin
Stayed 2 nights in August 2012

Good location and nice room”

Modern and comfort room

Good location, near Central Station and Metro (exit A), only 5 mins walk and about 10 mins if with luggage. Easy to access to the supermarket (open till 2400) located in Central Station basement. The hotel is still under renovation. My room is newly renovated with modern design, everything are good and prefect free wifi connection. The best hotel in my Italy trip.

Reviewed August 11, 2012

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9.2
Exceptional
Yolanda from United States
Couple
Economy Double Room
Stayed 1 night in November 2019

Exceptional”

We haven’t stayed at a Best Western for awhile and pleasantly surprised how much we liked it. The htl was 5 min walk from Roma central train station. The room was clean, but really small. And the best part was the room have a balcony. The breakfast was not bad either.

Reviewed November 12, 2019

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8.7
Excellent
Fiona from Singapore
Solo traveler
Comfort Double or Twin
Stayed 4 nights in December 2012

Great location”

very helpful staff

i think my best impression of the hotel is the staff. the guy with the mustache (unfortunately didn't ask for his name) was really helpful. wifi is free. the room is smaller than i had imagined. but it's still quite comfortable, modern and clean. it's very close to the train station and buses. but you don't really need loads of transportation services in rome as most of the sightseeing places are within walking distance.

Reviewed December 24, 2012

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8.0
Excellent
Elizabeth from Malaysia
Couple
Stayed 2 nights in June 2019

Value for money ”

Travelled through Italy for the past 10 days. For all the hotels that I’ve stayed in, best western Universo seems to be the best in terms of comfort, safety and location. The price isn’t much more than any B&b but it’s value for money.

Reviewed June 10, 2019

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6.7
Good
Soerianto from Indonesia
Couple
Comfort Double or Twin
Stayed 3 nights in November 2011

NIce hotel with nice size of room.”

Very near to the Roma Termini, 5 minutes walking.

very convenience if travel by train to rome as it is close to rome termini as well as many of those sightseeing buses. roma termini has many stores for shopping, so this maybe the best area for those who has less time to spend to go around for shopping with the tight schedule for sightseeing only. supermarket also within this station. many foods around this area and many good italian restaurants around the corner of this hotel. some chinese restaurants also close by the roma termini. there is a good turkish kebab in front of the station. the turkish kebab is better than indian kebab. location is a bit different in reality compare to what shown in map but not difficult to find. just pass rome termini turn left after one block. poor selection (very few and nothing much to select) of breakfast and become very boring with the same selection everyday if you stay more than 2 days. definitely need to offer different selections of breakfast with such few choices of food for breakfast. good breakfast is a must for those doing a lot of sightseeing with less time to get decent food during sightseeing tour in rome.

Reviewed December 08, 2011

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9.6
Exceptional
Katerina from United States
Family with young children
Triple Room standard
Stayed 1 night in August 2018

Great hotel”

We did not get to explore the entire hotel but our room was spacious, clean. Linens were fresh and crisp. The only hiccup we had was clogged shower which caused overflow in the shower stall. I notified front desk but they did not fix it. Other than that the room was great with AC and hotel is clean. We walked from termini as it was not far and later we walked to all the main attractions in the area (20 min walk). I would stay there again.

Reviewed August 08, 2018

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