See all 26 properties in Chula Vista (CA).
Very good7.3
Based on4reviews
Best Western PLUS Otay Valley Hotel
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Interior view
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Swimming pool
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Swimming pool
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Fitness center
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7.5 Very good location
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7.5Location
  • Free Wi-Fi in all rooms

  • Hot tub

  • Air conditioning

  • Elevator

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2 Queen Beds
  • Non-smoking room
  • 2 king beds
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Standard
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    Room Selected at Check-In
    • 37 m²
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    Economy Double Room
    • 2 king beds or 1 super king...
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    2 Queen Beds Smoking
    • 2 king beds
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    Queen Bed
    • Non-smoking room
    • Bathtub
    • 1 king bed
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    1 King Bed Smoking
    • 1 super king bed
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    Queen Room with Two Queen Beds
    • 37 m²
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    King Bed
    • Non-smoking room
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    Queen Bed
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      King Room
      • 37 m²
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      1 Queen Bed
      • Non-smoking room
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      Queen Bed
      • Non-smoking room
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      1 Queen Bed Smoking
      • 1 king bed
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      King Bed
      • Non-smoking room
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      1 King Bed
      • Non-smoking room
      • Bathtub
      • 1 super king bed
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      Room Selected at Check-In
      • 1 super king bed or 2 king ...
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      Queen Room
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        Verified traveler reviews

        Agoda Reviews (4)
        Booking.com Reviews (288)

        5.5

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        Very good
        based on 4 reviews
        • Cleanliness 7.0
        • Facilities 8.0
        • Location 7.5
        • Room comfort and quality 7.0
        • Service 8.5
        • Value for money 6.5
        Very good
        based on 1 reviews
        • Cleanliness 8.0
        • Location 8.0
        • Room comfort and quality 6.0
        • Service 10.0
        • Value for money 8.0
        Very good
        based on 2 reviews
        • Cleanliness 8.0
        • Facilities 10.0
        • Location 7.0
        • Room comfort and quality 8.0
        • Service 7.0
        • Value for money 6.0
        Good
        based on 1 reviews
        • Cleanliness 4.0
        • Facilities 6.0
        • Location 8.0
        • Service 10.0
        • Value for money 6.0
        Provided by verified guests of Agoda
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        • English

        Room type
        • Queen Bed
        • Queen Bed
        • 2 Queen Beds
        • 1 King Bed

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        Showing 4 verified written reviews
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        6.8
        Maria from United States
        Group
        1 King Bed
        Stayed 1 night in June 2016
        My review”
        First of all when I got there I noticed the elevator permit expired in March which freaked me out. Secondly I was very pleased that the staff allowed us to do an early check in as we were on a crunch time for an event. Also the room we got was very musky I immediately turned on the Ac and opened the window and it still seemed very musky and humid. We left for about 8 hours for our even left the Ac running in hopes that would help and it didn't. It honestly felt like I was tent camping in the summer. Horrible on that note if I must say
        Reviewed June 08, 2016
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        9.2
        Maximo from United States
        Solo traveler
        2 Queen Beds
        Stayed 1 night in March 2016
        Ok”
        It was a great confortable stay
        Reviewed March 11, 2016
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        7.7
        Dale from United States
        Business traveler
        Queen Bed
        Stayed 1 night in December 2015
        vvv”
        vvv
        Reviewed December 07, 2015
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        5.7
        Eliza from Philippines
        Solo traveler
        Queen Bed
        Stayed 2 nights in August 2015
        It is ok for families, overpriced for a solo”
        They were very accommodating to make a change in my reservation dates, clean bed&bath, and they had free wifi & breakfast.
        Nothing too wrong with the hotel, but overall, but I had better in previous Best Westerns and for cheaper at a nicer location. This one, my room faced the 805 freeway. And the door was NOT soundproof from the traffic nor from the guest who decided to smoke & talk on the phone outside my room. But the walls were good, as I could not hear my neighbors. The room was very spacious - I had enough room to do yoga with an open suitcase on the floor. The bed was big and comfortable, the air condition was easy to control (and create white noise to cover the traffic) and the wifi was good - which is really all I needed. But all those amenities I could have had for 2/3 cheaper nearby at the Motel6, including the freeway5 view. (Also, for 9$ more I could have had a better location for the same amenities at the LaQuinta.) The extras - pool, breakfast, was wasted on a single traveller; but I would say this BW would be better deal for families, which there were many, enjoying the pool and breakfast. The other guests seemed to have a happier time than me - but I just needed a place to crash, while they were in family vacations. Although opened 24 hours Front desk was manned by a single person at all times. Very worrying once the computer system slowed downed (which it did) causing a line to form. Also, twice I had to get my magnetic card to reboot from the front desk - very annoying. Breakfast was not first class, but certainly generous and filling and great for the kids. The bathroom and linen were clean, though the carpet could use an upgrade. Plugs for charging were hard to find (i found only 1 empty socket by the desk, and another behind the bed which would require some hand acrobatics). That being said, being near the 805 makes it convenient to stay in this Best Western if seeing the sights in San Diego and Tijuana, without having to pay premium price on a downtown hotel (which I wasn't - so not much value for me).
        Reviewed August 17, 2015
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