7.9
Very good
/10
(863 reviews)See what guests said
See map
8.1

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Aldi 270 m
iSmile Dental 1.12 km
Rienstra Sports Complex 1.29 km
Otay Valley Regional Park 2.25 km
Dental Arts of Palm Avenue 2.41 km
Cesar Solis Park 2.9 km
Fenton Pond 3.5 km
Otay Farms Market & Mexican Food 3.53 km
Vista Terrace Park 3.59 km
Telegraph Cyn Park And Ride 3.68 km
Nearby landmarks
Coronado Bridge 5.6 km
Petco Park 16.73 km
Seaport Village 17.85 km
USS Midway Museum 18.49 km
Balboa Park 18.65 km
San Diego Zoo 18.82 km
Old Town San Diego State Historic Park 23.31 km
SeaWorld 25.91 km
La Jolla Cove 36.01 km
Torrey Pines State Natural Reserve 43.19 km
Best Western PLUS Otay Valley Hotel

"The staff was exceptionally helpful, which is a nice change from what is typical for this type of property."

Mike - October 27, 2019
King Room Best Western PLUS Otay Valley Hotel
Lobby Best Western PLUS Otay Valley Hotel
Lobby Best Western PLUS Otay Valley Hotel
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Free Wi-Fi

Best Western PLUS Otay Valley Hotel

4450 Main Street, Otay, San Diego (CA), United States, 91911-6508 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • Free Wi-Fi in all rooms!

  • Hot tub

  • Breakfast [free]

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in San Diego (CA) every 2 minutes on Agoda.com
Value for money7.7
Location rating8.1
Nearest airportBrown Field Municipal Airport (SDM) - United States
Distance to airport5.6 km

Rooms available at Best Western PLUS Otay Valley Hotel

2 Queen Beds Non-Smoking
2 Queen Beds Non-Smoking
...
  • Non-smoking
  • Shower
  • 2 queen beds
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1 King Bed Non-Smoking
1 King Bed Non-Smoking
...
  • Non-smoking
  • Shower
  • 1 king bed
Enter dates to see prices
1 King Bed Mobility Accessible Bathtub Non-Smoking
1 King Bed Mobility Accessible Bathtub Non-Smoking
...
  • Non-smoking
  • Bathtub
  • 1 queen bed
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1 King Bed Mobility Accessible Roll In Shower Non-Smoking
1 King Bed Mobility Accessible Roll In Shower Non-Smoking
...
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Queen Room with Two Queen Beds
Queen Room with Two Queen Beds
...
  • Room size: 37 m²/398 ft²
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King Room
King Room
...
  • Room size: 37 m²/398 ft²
Enter dates to see prices
Room Selected at Check-In
Room Selected at Check-In
...
  • Room size: 37 m²/398 ft²
Enter dates to see prices
Queen Room
Queen Room
...
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    Standard
    Standard
    ...
      Enter dates to see prices
      Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave
      Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Best Western PLUS Otay Valley Hotel?

        Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Best Western PLUS Otay Valley Hotel?

        A stay at Best Western PLUS Otay Valley Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Best Western PLUS Otay Valley Hotel has a car park available for guests. Parking is free for guests.

        What is the smoking policy at Best Western PLUS Otay Valley Hotel?

        Best Western PLUS Otay Valley Hotel does permit smoking in some areas and is not 100% smoke-free.

        See map
        Explore the neighborhood

        What people love about Best Western PLUS Otay Valley Hotel

        • 8.0
          Very good
          Breakfast

          "Breakfast was simple but decent."

          ANDREW

          |

          December 10, 2018

        • 8.0
          Very good
          Bathroom

          "Clean room and shower."

          ANDREW

          |

          December 10, 2018

        • 7.6
          Very good
          Breakfast

          "Good breakfast"

          Shawn

          |

          November 1, 2018

        Property ranking|Compared to 821 San Diego (CA) properties
        See all rankings
        Couples review score
        9.2/10
        Service score
        9.1/10
        Review score - United States
        9.0/10
        Room comfort score
        7.0/10
        Better than
        98
        %
        of San Diego (CA) properties
        Better than
        97
        %
        of San Diego (CA) properties
        Better than
        97
        %
        of San Diego (CA) properties
        Better than
        95
        %
        of San Diego (CA) properties
        Up to 30% off with Agoda Insider Deals!

        Prices drop the moment you sign in!

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        Overall rating:
        7.9
        Very good
        878 reviews
        Cleanliness
        8.0
        Facilities
        7.9
        Location
        8.1
        Read all reviews >
        What travelers say they love:
        Good location with free on-site parking.
        ANDREW from Singapore
        Business traveler
        More about Best Western PLUS Otay Valley Hotel

        More about Best Western PLUS Otay Valley Hotel

        Ideal for fun and relaxation, Best Western PLUS Otay Valley Hotel is located in the Chula Vista area of Chula Vista (CA). From here, guests can enjoy easy access to all that the lively city has to offer. This modern hotel is in the vicinity of popular city attractions such as Aquatica Water Park, Third Avenue Village, Community Congregational Church.

        At Best Western PLUS Otay Valley Hotel, the excellent service and superior facilities make for an unforgettable stay. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage.

        Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, non smoking rooms, air conditioning, heating, wake-up service. The hotel offers many unique recreational opportunities such as hot tub, fitness center, outdoor pool. Whatever your purpose of visit, Best Western PLUS Otay Valley Hotel is an excellent choice for your stay in Chula Vista (CA).

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        Most talked about facilities

        Breakfast
        3 mentions
        Housekeeping
        3 mentions
        Internet
        1 mention

        What they offer

        8.0
        Very good
        Staff 

        "The staff were attentive and cheerful."

        ANDREW

        |

        December 10, 2018

        View all reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Food and dining

        Breakfast options

        American

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Property's guest policies

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        Some helpful facts

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        Property announcements

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        Reviews of Best Western PLUS Otay Valley Hotel from real guests

        Overall rating
        7.9
        Very good
        From 878 reviews
        8.4Service
        8.1Cleanliness
        8.0Location
        Agoda Reviews (34)Booking.com Reviews (829)
        Rating via Agoda7.9
        /
        10
        Very good
        Cleanliness8.0
        Facilities7.9
        Location8.1
        Room comfort and quality7.0
        Service8.5
        Value for money7.7
        High score for San Diego (CA)
        Rating
        9+ Exceptional (6)
        8-9 Excellent (1)
        7-8 Very Good (4)
        6-7 Good (1)
        <6 Below Expectation (4)
        Time of the year
        Mar - May (1)
        Jun - Aug (6)
        Sep - Nov (5)
        Dec - Feb (4)
        Don't miss out!Users are booking a place in San Diego (CA) every 2 minutes on Agoda.com
        All guests (34)
        All room types

        Show reviews that mention 

        Showing 16 verified guest comments
        5.7
        Eliza from Philippines
        Solo traveler
        1 King Bed Mobility Accessible Bathtub Non-Smoking
        Stayed 2 nights in August 2015

        It is ok for families, overpriced for a solo”

        They were very accommodating to make a change in my reservation dates, clean bed&bath, and they had free wifi & breakfast.

        Nothing too wrong with the hotel, but overall, but I had better in previous Best Westerns and for cheaper at a nicer location. This one, my room faced the 805 freeway. And the door was NOT soundproof from the traffic nor from the guest who decided to smoke & talk on the phone outside my room. But the walls were good, as I could not hear my neighbors. The room was very spacious - I had enough room to do yoga with an open suitcase on the floor. The bed was big and comfortable, the air condition was easy to control (and create white noise to cover the traffic) and the wifi was good - which is really all I needed. But all those amenities I could have had for 2/3 cheaper nearby at the Motel6, including the freeway5 view. (Also, for 9$ more I could have had a better location for the same amenities at the LaQuinta.) The extras - pool, breakfast, was wasted on a single traveller; but I would say this BW would be better deal for families, which there were many, enjoying the pool and breakfast. The other guests seemed to have a happier time than me - but I just needed a place to crash, while they were in family vacations. Although opened 24 hours Front desk was manned by a single person at all times. Very worrying once the computer system slowed downed (which it did) causing a line to form. Also, twice I had to get my magnetic card to reboot from the front desk - very annoying. Breakfast was not first class, but certainly generous and filling and great for the kids. The bathroom and linen were clean, though the carpet could use an upgrade. Plugs for charging were hard to find (i found only 1 empty socket by the desk, and another behind the bed which would require some hand acrobatics). That being said, being near the 805 makes it convenient to stay in this Best Western if seeing the sights in San Diego and Tijuana, without having to pay premium price on a downtown hotel (which I wasn't - so not much value for me).

        Reviewed August 17, 2015
        9.2
        Exceptional
        Caroline from United States
        Couple
        1 King Bed Non-Smoking
        Stayed 1 night in July 2018

        Exceptional”

        We had three issues, first one when we first walked in the room definitely smells like smoke. There was trash left over from the previous person staying in the room fork stir straws napkins fridge was a little bit dirty. When we first got to the room the bathroom light and fan would not turn on we call down to the office but no one ever came to fix it. I’ve stayed with you guys before in that hotel And it was fine. So I’m sure it was just hopefully just a one time issue.

        Reviewed August 03, 2018
        8.0
        Excellent
        ANDREW from Singapore
        Business traveler
        1 King Bed Mobility Accessible Bathtub Non-Smoking
        Stayed 1 night in December 2018

        Okay for the price”

        Clean room and shower. Good location with free on-site parking. Breakfast was simple but decent. The staff were attentive and cheerful. For the price, I would recommend it to budget traveller with simple tastes / expectations.

        Reviewed December 10, 2018
        10.0
        Exceptional
        Soledad from United States
        Couple
        1 King Bed Non-Smoking
        Stayed 1 night in June 2019

        Very good place to stay !!! ”

        Good location, clean rooms, excellent breakfast. We were very pleased and impressed to see very friendly staff. They make sure that you are enjoying the hospitality during your stay.

        Reviewed June 26, 2019
        10.0
        Exceptional
        Edwardo from United States
        Solo traveler
        2 Queen Beds Non-Smoking
        Stayed 1 night in September 2018

        Enjoyable”

        I would like to thank the Staff for being nothing short of Professional in attending to my reservation and stay, Very courteous and as my many stays before the room was impeccable.

        Reviewed September 24, 2018
        10.0
        Exceptional
        Rick from United States
        Solo traveler
        Stayed 2 nights in September 2018

        Cozy simple place”

        Can’t beat the location for my needs. Clean simple rooms.

        Reviewed September 10, 2018
        6.8
        Good
        Maria from United States
        Group
        1 King Bed Non-Smoking
        Stayed 1 night in June 2016

        My review”

        First of all when I got there I noticed the elevator permit expired in March which freaked me out. Secondly I was very pleased that the staff allowed us to do an early check in as we were on a crunch time for an event. Also the room we got was very musky I immediately turned on the Ac and opened the window and it still seemed very musky and humid. We left for about 8 hours for our even left the Ac running in hopes that would help and it didn't. It honestly felt like I was tent camping in the summer. Horrible on that note if I must say

        Reviewed June 08, 2016
        5.6
        Laura from United States
        Family with young children
        Stayed 7 nights in December 2020

        Hotel booked for Parties”

        Stayed for 5 days here with my newborn. 2/5 days the people next door had a party going on in their room drinking singing and being obnoxiously loud from 9pm up until 6 am. I called the front desk twice and asked to tell them if they could lower the noise especially for my baby. I don’t know if the front desk ever spoke to them, and if they did they surely did not listen. Walls are veeeery thin.

        Reviewed December 24, 2020
        7.6
        Very good
        Mike from United States
        Couple
        1 King Bed Non-Smoking
        Stayed 2 nights in October 2019

        Very basic motel with a clean room. ”

        Nothing special but nothing bad either. The staff was exceptionally helpful, which is a nice change from what is typical for this type of property.

        Reviewed October 27, 2019
        9.2
        Exceptional
        Maximo from United States
        Solo traveler
        2 Queen Beds Non-Smoking
        Stayed 1 night in March 2016

        Ok”

        It was a great confortable stay

        Reviewed March 11, 2016
        8.8
        Excellent
        Ignacio from Mexico
        Solo traveler
        1 King Bed Mobility Accessible Bathtub Non-Smoking
        Stayed 1 night in July 2020

        75”

        Nobody told me the brakefast opsion ,

        Reviewed July 20, 2020
        3.2
        Moises from Mexico
        Couple
        1 King Bed Non-Smoking
        Stayed 1 night in February 2021

        IMPOSSIBLE TO SLEEP”

        THIS HOTEL IS ON THE HIGHWAY TO THE BORDER, IS IMPOSSIBLE TO SLEEP AT NIGHT, TRUCKS ARE HEARD THRU THE ROOM THIN WALLS AND WINDOWS ALL NIGHT LONG, ALSO THE HOTEL SERVICE TO GUESTS IS ZERO

        Reviewed February 11, 2021
        9.6
        Exceptional
        Patricia from United States
        Solo traveler
        Stayed 6 nights in November 2018

        Exceptional”

        Nice stay

        Reviewed November 28, 2018
        3.6
        Robert from Netherlands
        Family with teens
        1 King Bed Non-Smoking
        Stayed 7 nights in August 2017

        Location with a lot of traffic noise and a bit run down”

        Doors in the rooms were not closing very well because of crooked size and sturdiness, ventilator did not work properly (low speed). Television was not ok, no digital signal, internet was very unstable to say the least. Swimming pool is on the interstate side, so very noisy with no rest at all. Breakfast was very good and plenty of it. Staff was very helpful and friendly.

        Reviewed August 15, 2017
        7.6
        Very good
        Shawn from United States
        Family with young children
        Stayed 6 nights in October 2018

        Great staff”

        Good breakfast

        Reviewed November 01, 2018
        7.7
        Very good
        Dale from United States
        Business traveler
        Stayed 1 night in December 2015

        vvv”

        vvv
        Reviewed December 07, 2015
        This is a popular property. Don't miss out!

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