8.8
Excellent
/10
(1,323 reviews)See what guests said
Breakfast80
Housekeeping75
Food & Dining21
See map
9.0

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Pedro Vicente Park 330 m
Palawan Heritage Center 380 m
Palawan Museum 470 m
A. Baluyut-Lim Dental Clinic 500 m
NCCC Mall 620 m
Puerto Princesa International Airport 750 m
Agape Rural Program 760 m
Kaingud Arts and Crafts 780 m
PNS Athletic Ground 840 m
Padre Pio Multi Specialty Clinic and Diagnostic Center 880 m
Nearby landmarks
Firefly Watching 6.91 km
Palawan Wildlife Rescue and Conservation Center 8.73 km
Cowrie Island 11.38 km
Puerto Princesa City Baywalk Park 34.11 km
Ugong Rock 40.32 km
Puerto Princesa Underground River 54.07 km
Secret Lagoon Beach 168.15 km
Las Cabanas Beach 171.54 km
Seven Commandos Beach 173.81 km
Nacpan Beach 191 km
Best Western Plus The Ivywall Hotel

"I have been staying at this hotel every time I go for a working visit with my sales leaders and associates."

Concepcion - March 15, 2020
Deluxe 1 Double Bed - No Smoking - Guestroom Best Western Plus The Ivywall Hotel
Lobby Best Western Plus The Ivywall Hotel
Lobby Best Western Plus The Ivywall Hotel
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Removed from saved list
Free Wi-Fi
2019

Best Western Plus The Ivywall Hotel

Rizal Avenue Extension, Puerto Princesa, Palawan, Philippines, 5300 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
  • Airport transfer

  • Located in heart of Palawan

  • Free Wi-Fi in all rooms!

  • Breakfast [free]

  • Daily housekeeping

Cheaper than 85% of all properties in Palawan in the last 24 hoursCompared to 1,207 Palawan properties at Agoda for various dates
Value for money8.7
Distance to city center0km
Location rating9.0
Nearest airportSan Vicente Airport (SWL)
Distance to airport104.5 km

Rooms available at Best Western Plus The Ivywall Hotel

Suite with 1 King Bed
Suite with 1 King Bed
...
  • Room size: 56 m²/603 ft²
  • City view
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Premier 1 Double Bed - No Smoking
Premier 1 Double Bed - No Smoking
...
  • Room size: 32 m²/344 ft²
  • Nature view
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2 Single beds - No Smoking, Disabled Access
2 Single beds - No Smoking, Disabled Access
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 single beds
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Premier 2 Single Beds - No Smoking
Premier 2 Single Beds - No Smoking
...
  • Room size: 32 m²/344 ft²
  • Nature view
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Deluxe 1 Double Bed - No Smoking
Deluxe 1 Double Bed - No Smoking
...
  • Room size: 26 m²/280 ft²
  • Nature view
  • 1 double bed or 2 single be...
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Deluxe 2 Single Beds - No Smoking
Deluxe 2 Single Beds - No Smoking
...
  • Room size: 26 m²/280 ft²
  • Nature view
  • 2 single beds
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Premier Double Room
Premier Double Room
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 double bed or 2 single be...
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Suite
Suite
...
  • Room size: 59 m²/635 ft²
  • 1 king bed
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Suite
Suite
...
  • Room size: 59 m²/635 ft²
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Family Room with 1 Queen Bed & 2 Single Beds, No Smoking
Family Room with 1 Queen Bed & 2 Single Beds, No Smoking
...
  • Room size: 40 m²/431 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Best Western Plus The Ivywall Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Best Western Plus The Ivywall Hotel?

Best Western Plus The Ivywall Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Best Western Plus The Ivywall Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Best Western Plus The Ivywall Hotel has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel.

What is the smoking policy at Best Western Plus The Ivywall Hotel?

Best Western Plus The Ivywall Hotel does permit smoking in some areas and is not 100% smoke-free.

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What people love about Best Western Plus The Ivywall Hotel

  • 9.2
    Exceptional
    Staff 

    "I guess one can ask for assistance from the very courteous and helpful staff."

    Concepcion

    |

    March 15, 2020

  • 9.6
    Exceptional
    Location

    "It is near the airport and situated near very good restaurants."

    Melissa

    |

    September 21, 2019

  • 9.6
    Exceptional

    "We are very satisfied with our stay at The Ivywall."

    Melissa

    |

    October 12, 2019

Property ranking|Compared to 1,207 Palawan properties
See all rankings
Location score
9.0/10
Cleanliness score
9.1/10
Review score - United States
9.0/10
Value for money score
8.7/10
Better than
96
%
of Palawan properties
Better than
96
%
of Palawan properties
Better than
95
%
of Palawan properties
Better than
94
%
of Palawan properties
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Overall rating:
8.8
Excellent
1,323 reviews
Cleanliness
9.1
Facilities
8.6
Location
9.0
Read all reviews >
What travelers say they love:
Breakfast selection is good, staff are assertive and friendl...
Winnie from Philippines
Business traveler
More about Best Western Plus The Ivywall Hotel

More about Best Western Plus The Ivywall Hotel

When visiting Palawan, you'll feel right at home at Best Western Plus The Ivywall Hotel, which offers quality accommodation and great service. Only 1km away, this 4-star hotel can be easily accessed from the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

The facilities and services provided by Best Western Plus The Ivywall Hotel ensure a pleasant stay for guests. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, 24-hour security, daily housekeeping, wheelchair accessible, 24-hour front desk.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, bathroom phone, complimentary instant coffee, complimentary tea, free welcome drink. The hotel offers an excellent variety of recreational facilities, including fitness center, outdoor pool, massage. Best Western Plus The Ivywall Hotel is your one-stop destination for quality hotel accommodations in Palawan.

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Most talked about facilities

Breakfast
85 mentions
Housekeeping
43 mentions
Swimming Pool
41 mentions
Food & Dining
28 mentions

What they offer

10.0
Exceptional
Cleanliness

"Decor is superb, local dancing and singing at restaurant, cl..."

Cindy

|

February 29, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Best Western Plus The Ivywall Hotel from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.1
Facilities8.6
Location9.0
Service8.8
Value for money8.7
High score for Palawan
Rating
9+ Exceptional (420)
8-9 Excellent (100)
7-8 Very Good (80)
6-7 Good (18)
<6 Below Expectation (50)
Time of the year
Mar - May (108)
Jun - Aug (137)
Sep - Nov (199)
Dec - Feb (224)
All guests (1323)
All room types
All languages

Show reviews that mention 

Showing 668 verified guest comments
12345
10.0
Exceptional
Grace from United States
Couple
Premier 1 Double Bed - No Smoking
Stayed 3 nights in December 2018

The best hotel my partner and I had in Palawan.”

My partner and I traveled from Manila to Coron to El Nido to Puerto Princesa, which we means we stayed at three different hotels while in Palawan. The first two hotels we stayed at weren't terrible but I can confidently say that the Best Western Ivywall in Puerto Princesa was definitely BEST hotel we stayed at in Palawan. The staff were incredibly friendly, willing to fix any error that happened during our stay (we had a few, but nothing that would bring down their score) and always with a smiling face. My partner and I enjoyed their scrumptious breakfast buffet (that had different items each time) and on our last night, we went to the Balayong restaurant, which they had given a 600 PHP voucher for. It was quite empty but the entertainment was very enjoyable - both the dancers and the live band. The food was good but small portions for quite a high price for the Philippines. The hotel itself was gorgeous, always air conditioned, smelled good and comfy to just spend the day in. 10/10!

Reviewed December 14, 2018
10.0
Exceptional
Steven from United States
Couple
Stayed 3 nights in January 2017

2 night stay in Palawan”

My wife and I stayed two nights at the Best Western Plus The Ivywall Hotel. Upon arriving at the airport, we caught the shuttle to the hotel. We were greeted by the staff who were very friendly and professional. We entered our room and were surprised how spacious it was. The complimentary breakfast buffet was very good and the type of food changed every morning. The whole staff and even the security guards are very friendly to help you with any question you may have. I highly recommend this hotel to anyone staying in Puerto Princesa. One last thing, if you want a city tour ask the security guard for "Manong Boy", he was a great tricycle driver and the city tour should cost you 700 pesos for the whole tour.

Reviewed February 03, 2017
8.8
Excellent
Godfrey from United Kingdom
Couple
Premier 1 Double Bed - No Smoking
Stayed 6 nights in April 2018

Very warm hotel to spent ur holidays ”

We spent 6 night in Best Western Plus The Ivywall Hotel, the staff are warm and welcoming. It is located at the heart of Puerto Princessa. Less than 15mins from the airport (the hotel provides shuttle that picks up and off drop off guests at the airport), 15mins walk to SM mall, less 30mins to Robinson mall on tricycle and loads of other bars and restaurnts around if you feel bored. We spent evening at the Balayong Grill & Bar which is the hotel's bar which live music and my girlfirend and I will cherish the memory we had in Best Western Plus The Ivywall Hotel. On a very hot afternoon, we swim at outdoor swimming pool and we had the best cocktail (Blue Hawaiian, try it ;)). During breakfast is a very nice time to catch up with other guests from all over the world, with positives vibes that filled the dining hall. And it's amazing that the hotel manager serves and make sure guests are ok and comfortable. We really enjoyed the tour we booked through the hotel. We ll comeback again

Reviewed April 09, 2018
9.2
Exceptional
Marither from Philippines
Family with teens
Stayed 4 nights in February 2017

Tourists kept checking in”

It's no wonder why tourists were all trying to secure a room daily--the Best Western easily trumps other options in the heart of Puerto Princesa. While older and bigger resort accommodations offer beach-side views and plenty of activities, the IvyWall is in a league of its own whether you're a leisure-seeker or a business traveler. The hotel is literally just a few minutes away from the city's top restaurants. The airport is a five-minute drive. Trike options wait for you outside and tour services are available with third-party travel agencies partnering with the hotel. There are caveats though like a small pool and a limited menu. The breakfast buffet is superb and we heard it's the best in the area. It's one of the newest hotels so expect that you may have to remind the front desk of a few things. They got confused with our tour schedules but they were quickly fixed in our favor. The security guards area always ready to answer your question regarding tourist spots and restaurants. Overall the hotel offers great value for everyone.

Reviewed February 08, 2017
10.0
Exceptional
KATRINA from Philippines
Family with young children
Premier 1 Double Bed - No Smoking
Stayed 4 nights in August 2019

Absolutely Wonderful Hotel ”

I got our rooms during a flash sale here in Agoda. I was able to book 2 rooms instead of 1 because the price was so low. When I looked at the regular rates in the hotel, I was shocked. I got almost 75% off. They offered complementary transfers from the airport. I loved the VIP treatment upon landing in Puerto Princesa. The driver (Robert) immediately gave us tips on how to get around. The airport is just about 5 minutes drive from the hotel. It's in a central area and is near restaurants, banks, convenience stores, etc. I loved the interiors of the hotel. The room was sparkling clean and the beds were so comfortable. The breakfast had limited choices but all were very delicious. The staff were extremely pleasant and warm. I love Ivywall! I highly recommend this place to anyone who is going to Puerto Princesa.

Reviewed August 24, 2019
10.0
Exceptional
Lady from Philippines
Couple
Stayed 1 night in February 2017

Modern and comfortable with friendly atmosphere”

Our first time in Palawan and Puerto Princesa. We were out to see the underground river and decided to stay a day in the capital. The reason why I chose Best Western Ivy Wall was the closeness to the airport, and I learned from a former business colleague that Best Western has very good standard in its hotels. I just grabbed a good price and an upgrade and it's all worth the money I paid. The staff were also very helpful in finding us a taxi when we had to make a visit at my sister's house. Restaurant was very good with enough items in the menu to choose from. All I can say is, my husband and I had an excellent experience at Ivy Wall and giving the hotel my rating of 5/5.

Reviewed March 06, 2017
8.8
Excellent
Ralf from Germany
Solo traveler
Stayed 5 nights in October 2016

Very pleasent stay”

Staying at this hotel was very pleasent and comfortable. All of the staff were very supportive, friendly and helpful. The breakfust comes in buffet style and provides international and also local foods. All of them were great. Sometimes the food ran out, but just asking the staff for refilling wasn't any problem at all. If you are looking for a better location on Palawan, this hotel might not be the first joice, since it is located in Puerto Princesa, whereas the more popular and well-known spots are around El Nido or Borocay. However, if you want to explore some quiet beaches and country-side around, or just drop by for a night heading to another place on Palawan, the Best Western Hotel will provide you with a very pleasent stay and will be a perfect stay. Also great if you want to just relax at a place, not so crowded by tourist, but with more infrastructure around like restaurans, malls and cinemas.

Reviewed October 13, 2016
10.0
Exceptional
Roy from Philippines
Solo traveler
Stayed 4 nights in June 2017

Exceptional”

I was surprised by the quality of this hotel as I am used to Best Westerns in the US. This hotel is so much better than its US counterparts. The room is clean and well maintained. The staff is very accommodating and friendly. The breakfast buffet is great- so much better than the breakfast of BWs in the US. I mean it belongs to a category that is well above than what I've experienced in the US and I've been to several of them. There's just no comparison. I was able to get a Deluxw room for less than $55 a night. What a deal. I will definitely recommend this hotel to anyone who wants to visit Puerto Princesa- Filipinos and foreigners alike! It's location is great- close to key places in Puerto and a few breast bars.

Reviewed June 06, 2017
10.0
Exceptional
Cara from Philippines
Group
Stayed 3 nights in November 2016

Beautiful hotel in a great location”

I went here with my parents and the hotel was a great base for our tours around Puerto Princesa; it's less than 5 minutes away from the airport, the NCCC mall, and some of the best restaurants in the city. The staff was very welcoming and helpful in booking our tours and giving us directions and recommendations on where to eat. The room itself was comfortable and had all the amenities we required. We were also pleasantly surprised by the wide selection at the buffet breakfast. All in all we were very happy with the place (which had beautiful interiors and decorations by the way), especially at the great price we got here in Agoda!

Reviewed December 06, 2016
8.8
Excellent
Ma. from Philippines
Couple
Stayed 1 night in June 2017

Best Hotel in Puerto Princesa only if...”

We had an overnight stay in this hotel before the day of our flight. It was a newly built hotel and conveniently located in the city of Puerto Princesa. You will be greeted by smiling faces of the staff at the lobby and glad that we were able to check in early as we came all the way from the exhausting journey from El Nido. They will give you a complimentary Pandan or Iced Tea Welcome drink for refreshment which tastes good. The room was quiet, clean, spacious and has a very comfortable bed. Air conditioning in the room works pretty great. The standard room that we got comes with buffet breakfast, complimentary bottled waters and full toiletries. They have nice standard pool and gym at the 3rd floor and business area with computers at the 2nd floor. They also has a complimentary shuttle service, you just have to arrange the schedule with the front desk before the day of your flight. Only one incident though that when me and my husband used the elevator and a female manager is along with us, she never effort to greet us, smile or even a warm nod; instead she just looked at us and pretend we were not there. I know to myself that she is one of the managers, not just because of her uniform but because all of the staff were greeting her and giving her courtesy. I know it was just a plain greeting, but for me, if all of your staff were doing the effort of making your clients feel at home by just simply giving a warm greeting, a smile or a nod, why wouldn't you? I am sorry but I wasn't able to get her name but the next time I'll stay in this hotel and she will still give that same attitude, I might get her full name and her attention.

Reviewed June 19, 2017
8.4
Excellent
Sarah from Philippines
Couple
Premier 1 Double Bed - No Smoking
Stayed 1 night in December 2019

New, big rooms and clean hotel near the airport”

I recommend this place. I was surprised by the size of our room and the cleanliness of the bathroom. TV and room facilities seemed brand new. Service wise I have no issues. Bed was comfy and the hotel was quite close to the airport. My issue is with the tour operator that they have partnered with, a group called Miroju. We booked a shared van to take us from Palawan to El Nido. The driver was late, and picked so many passengers that it took 1 hr and 30 minutes before we were away from Puerto Princesa proper (sometimes going on random stops where no passenger was ever picked up, and revisiting some resorts for new passengers). There was a random lunch stop which we weren't informed of which took another hour. All in all it took us almost 7 hours to reach El Nido and as a result we missed a connecting ferry which was very annoying. Driver also talks and acts dodgy. I read that it only takes 4.5 to 6 hrs usually. Other than this, I have no issues.

Reviewed December 29, 2019
10.0
Exceptional
Gemma from United Kingdom
Group
Stayed 2 nights in January 2017

Beautiful. luxurious hotel for a great price”

Thoroughly enjoyed my stay in the Best Western Plush The Ivywall Hotel, it was great value for money, the staff were incredibly friendly, the food was great and the rooms felt very luxurious. Would definitely recommend to stay here.

Reviewed March 02, 2017
10.0
Exceptional
Sinisa from Croatia
Solo traveler
Deluxe 1 Double Bed - No Smoking
Stayed 3 nights in November 2017

all 5 stars”

I stayed already several times in the hotel and will continue to do so since the quality delivered for that price has no match in Puerto Princesa. Cleanliness, kind and helpful staff, good breakfast, convenient location, nice albeit somewhat swimming pool, everything was flawless, as usual. Sometimes, such as this time, some extra noise can be heard from nearby restaurant(s), but stopped at proper time (around 11pm). The only remark concerns Agoda.com since booking was done on their site, voucher bears Agoda name but when checking in, discovered that booking was done by Booking.com what was not expected and created a moment of confusion.

Reviewed December 05, 2017
9.6
Exceptional
Aileen from Philippines
Family with young children
Stayed 2 nights in December 2016

Highly recommended!”

Staff are very courteous and polite, the hotel is fairly new as it was built only July of this year. Rooms are spacious, the single bed is actually the size of a double bed. We were allowed for a late check out without additional charge even though it was a peak month (December) and the hotel is fully booked. Music played along the hallway. Welcome drinks are offered when we checked in. Buffet breakfast maybe improved as there were limited fruits offered, brewed coffee available upon request. The hotel is very near the airport, it took us less than 5 mins going back to puerto princesa airport. So far, this is highly recommended.

Reviewed December 14, 2016
10.0
Exceptional
Juneth from Philippines
Group
Stayed 2 nights in August 2016

The best hotel you can get in Puerto Princesa”

Nicest driver, very accommodating staffs, everyone as in everyone will greet you whenever you pass through them. Take note that their room rates are not expensive yet they have very high service quality. We arrived at the airport at almost 8 am and the driver is already waiting for us. He already gave us a little bit infos on what we can do and where we can go. At the lobby, they warmly welcomed us with a great smile. Our check in hour is 12:00 nn but since we arrived early, they granted us to check in at 10:00 am for FREE!! Their rooms are very clean, delicious buffets, and nice amenities. On our last day, our check out time should be 12:00, but since we went for a little tour, we got back at the hotel at 2:00 pm but they granted us that extension for FREE! We are very grateful for the experience and making our stay in Puerto Princesa extra special.

Reviewed August 12, 2016
9.2
Exceptional
Pat from United States
Couple
Stayed 4 nights in February 2017

Nice New Hotel in PPS Well Worth a Look”

this is a newer hotel (July 2016 open I think) much in the World Class "Luxury" style you might find in Tokyo or Shanghai or San Francisco - But at a Philippines price ! For sure not one of the cheaper hotels in PPS, but not too much more that other "Average" hotel I stayed at in PPS. So for my $$ it was a really good deal (Excellent Value for the money). Location was good for my needs - Right on Rizal about half way between Airport entrance and city center. One word of advice for the Trikes, don't take Trike from "The Line Up" of Trikes waiting outside the Hotel, instead just walk away from the hotel and hail a trike from the street and you will pay much less than directly in front of the Hotel (as much as 1/2 less). The hotel was brand new so very clean. We stayed 4 nights and had a little bit of a problem to get room cleaned first day . . . But I simply talked to our Housekeeper on our floor and arranged a time to clean room and it worked perfect the rest of the trip. The staff was very nice (of Course, this is the Philippines, everyone is very nice !). But front desk was very good to meet all of my requests (like change for a 500 peso note to use for Trike fare). Also, They provided late checkout (by 1 hour) for last day ! The facility is great - Everything is new. We used pool several times and it was great with bar right next to the pool (although drinks were very expensive). Also, gym looked really first class (I did not use). Best of all was Buffet breakfast ! ! Very good quality, everything hot and fresh, really great staff (I had favorite table by window they tried to save for us). They have an egg cooking station and really nice to get a few fresh cooked eggs made fresh while you watch. Will come back again

Reviewed February 25, 2017
10.0
Exceptional
Angel from Philippines
Business traveler
Deluxe 1 Double Bed - No Smoking
Stayed 1 night in October 2018

Would stay here again!”

The hotel is new. Room was clean, spacious and comfortable. The breakfast buffet was good as well. Good location near the airport. It's a plus that they offer complimentary transfers to the airport. Would definitely stay here again on my next trip to Puerto Princesa.

Reviewed May 28, 2019
10.0
Exceptional
Ma. from Philippines
Family with teens
Stayed 3 nights in September 2016

Extremely pleased ”

Stayed at Best Western Plus for 4D3N with my mom, my sister and her husband (Sept 18-21). .We booked 2 deluxe rooms and we were all pleased with everything in this hotel -- breakfast was delicious, all the staff were sincerely friendly, very clean rooms with brand new fixtures and appliances, big TV, small but nice gym and pool. On our first day, we booked all our tours through their front desk -- city tour, underground river, honda bay island hopping and enjoyed them all, all hassle free. They even helped us book our dinner at Ka Lui.

Reviewed October 02, 2016
10.0
Exceptional
zaida from New Zealand
Couple
Stayed 2 nights in December 2016

Great stay”

Excellent hotel. Helpful and friendly staff. Very clean. When I go back to puerto princesa I will definetely stay again in best western plus. 👍👍

Reviewed January 23, 2017
9.2
Exceptional
Dominic from United States
Couple
Deluxe 1 Double Bed - No Smoking
Stayed 1 night in April 2018

Great location near airport!”

We had a wonderful stay at the Best Western Ivywall! Our room was clean, spacious, and inviting. The restaurant on site had delicious food and the pool/pool bar was great. Located about 5-7 minutes from the airport and 10 minutes from the Mall. Would return!

Reviewed July 02, 2018
12345
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