Travelling to Thailand? Read all updated requirements before you book.
Best Western Premier Bayphere Pattaya (SHA Extra Plus)
Best Western Premier Bayphere Pattaya (SHA Extra Plus)
Best Western Premier Bayphere Pattaya (SHA Extra Plus)
Best Western Premier Bayphere Pattaya (SHA Extra Plus)
Best Western Premier Bayphere Pattaya (SHA Extra Plus)
Best Western Premier Bayphere Pattaya (SHA Extra Plus)
Best Western Premier Bayphere Pattaya (SHA Extra Plus)

Removed from saved list

8.2

Excellent

593 reviews

593 reviews

Breakfast4
View3
Beach1
See map

8

Excellent

Location rating score

Excellent location - 50 meters to the beach
Parking
FREE
Popular landmarks
Jomtien Beach 50 m
Pattaya Floating Market 3.0 km
Million Years Stone Park & Pattaya Crocodile Farm 7.6 km
Big Buddha Temple 9.0 km
Pattaya Beach 10.0 km
Walking Street Pattaya 10.1 km
Central Festival Pattaya Beach 10.6 km
Beach Rd 11.1 km
The Sanctuary Of Truth 14.7 km
Koh Lan 16.5 km
Nearby landmarks
Jomtien Beach 50 m
Ambassador City Sports Centre 480 m
Mimosa Pattaya 800 m
Thai Alangkarn Theater Show 1.1 km
Ocean Marina Yacht Club 1.5 km
Wat Na Jomtien School 1.6 km
Wat Na Jomtien 1.6 km
Huai Khwang 2.4 km
Cartoon Network Amazone Water Park 2.5 km
@D Dent Home 2.6 km
Newly built in 2021

Best Western Premier Bayphere Pattaya (SHA Extra Plus)

Soi Na Jom Tien 18, Na Jomtien, Pattaya, Thailand, 20250 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Na Jomtien part of Pattaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Walking Street Pattaya. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

Show more

Highlights

Check-in [24-hour]

Airport transfer

Newly built

50 meters to the beach

Free Wi-Fi in all rooms!

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

8 travelers have booked today.

Value for money7.9
Distance to city center15 km
Location rating8.0
Nearest airportU-Tapao International Airport (UTP)
Distance to airport21.0 km

Rooms available at Best Western Premier Bayphere Pattaya (SHA Extra Plus)

1 Double Beds Non-Smoking, Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • Partial sea view
  • 1 double bed
Enter dates to see prices
1 Double Beds Non-Smoking, Executive Room, Full Breakfast
...
  • Room size: 33 m²/355 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
2 Single Beds, Non-Smoking, Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • Partial sea view
  • 2 single beds
Enter dates to see prices
1 Double Beds Non-Smoking, Superior Room
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
2 Single Beds, Non-Smoking, Superior Room
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Executive Double Bed, Non-Smoking, Balcony, Ocean View, Bathtub, Full Breakfast
...
  • Room size: 33 m²/355 ft²
  • Ocean view
  • 1 double bed
Enter dates to see prices
Executive Double Room with Balcony and Ocean View - Non-Smoking
...
  • Room size: 33 m²/355 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Superior Room
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices
DELUXE ROOM,1 DOUBLE BED,NON SMOKING,BALCONY
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices
Executive Garden Room
...
  • Room size: 33 m²/355 ft²
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Best Western Premier Bayphere Pattaya (SHA Extra Plus)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Best Western Premier Bayphere Pattaya (SHA Extra Plus)?

Best Western Premier Bayphere Pattaya (SHA Extra Plus) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2500 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Best Western Premier Bayphere Pattaya (SHA Extra Plus) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Pattaya with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Best Western Premier Bayphere Pattaya (SHA Extra Plus)?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Best Western Premier Bayphere Pattaya (SHA Extra Plus). A selection of food types including western, full american and asian breakfast options is available for guests. There's an additional charge of 490 THB for adults and 245 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Best Western Premier Bayphere Pattaya (SHA Extra Plus)?

Best Western Premier Bayphere Pattaya (SHA Extra Plus) features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Best Western Premier Bayphere Pattaya (SHA Extra Plus)?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Best Western Premier Bayphere Pattaya (SHA Extra Plus). Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for in-house catering and event decoration are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, flower petals are available upon request.

Can business events be hosted at Best Western Premier Bayphere Pattaya (SHA Extra Plus)?

can accommodate up to 0 people.

What is the smoking policy at Best Western Premier Bayphere Pattaya (SHA Extra Plus)?

Best Western Premier Bayphere Pattaya (SHA Extra Plus) does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Best Western Premier Bayphere Pattaya (SHA Extra Plus)?

Restaurants including Sea Blue Restaurant, The View Beach Bar & Restaurant and The Glass House Pattaya Restaurant are popular in Best Western Premier Bayphere Pattaya (SHA Extra Plus)’s neighborhood which is known as Na Jomtien.

What popular shopping places are close to Best Western Premier Bayphere Pattaya (SHA Extra Plus)?

Shopping options in Best Western Premier Bayphere Pattaya (SHA Extra Plus)’s Na Jomtien neighborhood include Mimosa Pattaya.

What are popular attractions near Best Western Premier Bayphere Pattaya (SHA Extra Plus)?

Guests at Best Western Premier Bayphere Pattaya (SHA Extra Plus) can easily visit Cartoon Network Amazone Water Park and Wat Na Jomtien located in the Na Jomtien area.

What popular beaches are close to Best Western Premier Bayphere Pattaya (SHA Extra Plus)?

Guests at Best Western Premier Bayphere Pattaya (SHA Extra Plus) can easily visit Ban Amphur Beach in the Na Jomtien area.

Show more questions
See map

Explore the neighborhood

What people love about Best Western Premier Bayphere Pattaya (SHA Extra Plus)

  • 8

    Very good

    "Quite brand new hotel, We had good time."

    Nozomi

    |

    September 1, 2022

  • 9.2

    Exceptional
    Staff 

    "The staff were so helpful and it was a great stay"

    PAVANKUMAR

    |

    August 30, 2022

  • 10

    Exceptional

    "Everything was perfect"

    Lynda

    |

    August 5, 2022

Overall rating:

8.2

Excellent
593 reviews
Cleanliness
8.7
Facilities
8.1
Location
8.0
Read all reviews >
More about Best Western Premier Bayphere Pattaya (SHA Extra Plus)

More about Best Western Premier Bayphere Pattaya (SHA Extra Plus)

Best Western Premier Bayphere Pattaya (SHA Extra Plus)

When you are looking for comfortable and convenient accommodations in Pattaya, make Best Western Premier Bayphere Pattaya (SHA Extra Plus) your home away from home. A stay at Best Western Premier Bayphere Pattaya (SHA Extra Plus) ensures an easy access to the lively city and all of its wonders.
The superior services and facilities offered at Best Western Premier Bayphere Pattaya (SHA Extra Plus) will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Pattaya can be assisted with taxi and car hire services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out and luggage storage. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundry service offered at Best Western Premier Bayphere Pattaya (SHA Extra Plus).
In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
Guests are guaranteed a comfortable stay while at Best Western Premier Bayphere Pattaya (SHA Extra Plus). To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Best Western Premier Bayphere Pattaya (SHA Extra Plus) offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Best Western Premier Bayphere Pattaya (SHA Extra Plus), where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Never let a day go wasted when you're at Best Western Premier Bayphere Pattaya (SHA Extra Plus) with all the activities and facilities provided. While you're there, be sure to take some time to explore the easily accessible beach. The many offerings at Best Western Premier Bayphere Pattaya (SHA Extra Plus) ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Best Western Premier Bayphere Pattaya (SHA Extra Plus) gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You won't need to go far to experience fun water sports, with the convenience of watersports equipment rentals provided.


Around the property

Venture outside Best Western Premier Bayphere Pattaya (SHA Extra Plus) and explore Pattaya during your stay. The Sanctuary Of Truth is located 14.6 km away, and is one of the most famous tourist spots to visit and photograph. Sometimes the best vacation days are spent doing nothing. With Pattaya Beach located 10.4 km away, you can turn a sunny day into a perfect chill out with sand and surf.

Show more
Amenities and facilities
Excellent
Facilities

8.1

Languages spoken

  • English
  • Filipino
  • Thai

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Golf course [on-site]
  • Pool with view
  • Swimming pool [outdoor]
  • Tours
  • Watersport equipment rentals

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Bar
  • Bottle of water
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Cleaning products
  • Clothes rack
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Linens
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Walk-in shower
  • Wi-Fi [free]
Location
Soi Na Jom Tien 18, Na Jomtien, Pattaya, Thailand, 20250
Excellent
Location

8

Airports

  • U-Tapao International Airport (UTP)
    21.0 km
  • Suvarnabhumi Airport (BKK)
    95.9 km

Public transportation

  • Huai Khwang
    2.4 km
  • Yanasangvararam
    4.8 km

Hospital or clinic

  • @D Dent Home
    2.6 km

Shopping

  • Pattaya Floating Market
    3.0 km

Cash withdrawal

  • ATM
    740 m
What's nearby

Popular landmarks

  • Jomtien Beach
    50 m
  • Pattaya Floating Market
    3.0 km
  • Million Years Stone Park & Pattaya Crocodile Farm
    7.6 km
  • Big Buddha Temple
    9.0 km
  • Pattaya Beach
    10.0 km
  • Walking Street Pattaya
    10.1 km
  • Central Festival Pattaya Beach
    10.6 km
  • Beach Rd
    11.1 km
  • The Sanctuary Of Truth
    14.7 km
  • Koh Lan
    16.5 km

Nearby landmarks

  • Jomtien Beach
    50 m
  • Ambassador City Sports Centre
    480 m
  • Mimosa Pattaya
    800 m
  • Thai Alangkarn Theater Show
    1.1 km
  • Ocean Marina Yacht Club
    1.5 km
  • Wat Na Jomtien School
    1.6 km
  • Wat Na Jomtien
    1.6 km
  • Huai Khwang
    2.4 km
  • Cartoon Network Amazone Water Park
    2.5 km
  • @D Dent Home
    2.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until23:59
  • Check-out from00:00
  • Check-out until12:00
  • Reception open until23:59

Getting around

  • Airport transfer fee2500 THB
  • Distance from city center15 km
  • Travel time to airport (minutes)120

Extras

  • Breakfast charge (unless included in room price)490 THB
  • Daily Internet/Wi-Fi fee0 THB

The property

  • Local Tax ID/ Rental License0105562134585
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors8
  • Number of restaurants2
  • Number of rooms 174
  • Room voltage220
  • Year property opened2021

Parking

  • Daily parking fee0 THB

Reviews of Best Western Premier Bayphere Pattaya (SHA Extra Plus) from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.7
Facilities8.1
Location8.0
Service8.5
Value for money7.9
High score for Pattaya
Rating
9+ Exceptional (50)
8-9 Excellent (13)
7-8 Very Good (23)
6-7 Good (6)
<6 Below Expectation (29)
Time of the year
Mar - May (42)
Jun - Aug (40)
Sep - Nov (16)
Dec - Feb (23)
All guests (386)
All room types
All languages
Showing 122 verified guest comments
12345
9.6
Exceptional
Napathorn from Thailand
Couple
1 Double Beds Non-Smoking, Deluxe Room
Stayed 1 night in November 2021

Issues with the Rooftop Service”

Overall service for this hotel I could give them 10 out of five 5 but there is only one issue with the service of the rooftop that I order food and wait for it more than 1 hour for only just 1 side dish. I try to follow up on that food. But it looks like they forgot or something so I decided to cancel that food and that is still okay for me. In the next morning I'm about to checkout from the hotel they still have a bill for a food that I canceled last night so I have to talk to them to figure out these issues that I did not get that food.

Reviewed November 29, 2021

See room deals

9.2
Exceptional
Intuon from Thailand
Couple
1 Double Beds Non-Smoking, Executive Room, Full Breakfast
Stayed 1 night in April 2022

Good location! Nice staff!”

The place overall is great! Staffs are freindly and have service mind. But the breakfast for executive guests on 8th floor is a bit diasappointing, not much different from the first floor. However, the view is so stunning and there are many restaurants on the beach in front of the hotel. Still good place for accommodation:)

Reviewed April 06, 2022

See room deals

9.6
Exceptional
Napatsorn from Thailand
Couple
Stayed 2 nights in April 2022

Having good time”

The place is excellent in every aspect except the dirty balcony (a lot of pigeons’ poop).

Reviewed May 01, 2022

See room deals

Dear Khun Napatsorn, Thank you for your feedback, and we are delighted to hear that you had a good time with us. Furthermore, we take note of your comment regarding your room's balcony, rest assured that the Housekeeping team received your comment and will double check the cleanliness of the balcony for guest’s comfort and to avoid similar inconvenience. Once again, we appreciate your time of sharing your experience and we hope to see you again on your next visit. Sincerely, Jennifer Ann Cruz Front Office Manager

Responded June 24, 2022
Best Western Premier Bayphere Pattaya (SHA Extra Plus)
8.0
Excellent
Monday from Thailand
Group
Room Assigned on Arrival
Stayed 1 night in March 2022

Not a private hotel with very helpful staffs”

If you want to have some rest with a quiet and private hotel, this hotel is not suite you. It has quite scenery view but the facilities within the hotel is not enough for everybody to use in the same time.

Reviewed March 27, 2022

See room deals

Dear Monday, Thank you for taking the time writing us a review. It is both our pleasure and a privilege to have you with us on weekend. Indeed the hotel are quite busy during that time. Hence, I hope that you had enjoyable and memorable stay with us. I understand that on weekend the recreation facilities can be very busy specially on the rooftop as most of our guests enjoyed the swimming pool. The rooftop bar that has a magnificent view of the ocean and refreshing drinks is also a go to place in our hotel. To enhance our guest's experience, we are also setting up outdoor furniture every weekend to accommodate our guests who would like to unwind at the beach. We also serve drinks and snacks for a complete relaxing experience. Moreover, we hope we could get a chance to welcome and serve you again, if not on weekend please spend the weekdays with us. We can't wait to welcome you once again. Sincerely, Jennifer Ann Cruz Front Office Manager

Show more
Best Western Premier Bayphere Pattaya (SHA Extra Plus)
8.0
Excellent
PHICHET from Thailand
Family with teens
Room Assigned on Arrival
Stayed 1 night in May 2022

Spa not working but good top view”

Small 8 floor hotel , the room I got not sea view. Roof top pool is good view but spa is not working very disappointed. Air con sensor on balcony door trouble shut down.

Reviewed June 01, 2022

See room deals

Dear Khun Phichet, Thank you for your feedback. I am glad that you appreciate the rooftop pool and the sea view. On your next visit if you wish to have a sea view, i suggest booking either a Deluxe room which has partial sea view or Executive room. We don't have a spa at the hotel at the moment. However, our Management team are looking forward to having one in the hotel to offer a complete relaxation to our guests. For more updates about the hotel, I invite you to like our social media page such as Facebook and Instagram. Looking forward to welcoming you back on your next visit to Pattaya. Sincerely, Jennifer Ann Cruz Front Office Manager

Responded June 24, 2022
Best Western Premier Bayphere Pattaya (SHA Extra Plus)
8.0
Excellent
Raksaswan from Thailand
Group
2 Single Beds, Non-Smoking, Deluxe Room
Stayed 1 night in June 2022

New & small hotel ”

Nice design breakfast is good.

Reviewed June 23, 2022

See room deals

3.6
Shanshan from China
Couple
2 Single Beds, Non-Smoking, Superior Room
Stayed 1 night in April 2022

Bad experience, cannot believe it s a 5-star hotel. Definitely will not recommend it to others.”

1. Location Hotel location is a bit hard to find, looks more like a condo than a hotel. The signage is too small to notice. 2. Reception There is no hotel lobby, only a small reception desk in the porch. We arrived during songkran festival holiday, a lot of customers, it taked some time for checkin 3. Room The room is using wall-mounted air conditioning not central A/C, it s right facing the bed. Bed is hard, not comfortable to sleep on. Poor sound insulation 4. Pool The pool on rooftop is much smaller than expected, too disappointed that water is not clean. 5. Breakfast No much options for breakfast. Diner is too small. It took long time to get a table.

Reviewed April 17, 2022

See room deals

4.4
richard from Thailand
Business traveler
1 Double Beds Non-Smoking, Superior Room
Stayed 1 night in May 2022

horrible”

blamed their own credit card machine for not being able to run my bank of bangkok credit card with 2,540,000 in the account........WTF

Reviewed May 22, 2022

See room deals

Dear Richard, I'm sorry for the inconvenience brought by the EDC machine. The issue has been reported to the affiliated bank by our Finance Department and has been resolved. Moreover, thank you for staying with us and I hope that we could get a chance to welcome you back again in the future. Sincerely, Jennifer Ann Cruz Front Office Manager

Responded June 24, 2022
Best Western Premier Bayphere Pattaya (SHA Extra Plus)
2.0
Netchukorn from Thailand
Family with young children
1 Double Beds Non-Smoking, Deluxe Room
Stayed 1 night in June 2022

Check in entrance area”

Very trouble and inconvenience entrance to check in area as the most risky place with no experience security staff,when our car was accident,hotel management team not take any responsibility for the damaged or any apologize letter.

Reviewed June 14, 2022

See room deals

Dear Khun Netchukorn, Thank you for leaving your feedback. Please be informed that we received your comment constructively, and we are in the process of rectifying the issues involved in the incident. As a hotel, our main goal is to provide a memorable and an enjoyable time to all our guests. Our team strives daily to meet our guests' expectations and to be on the top of the list of preferred accommodation. Regrettably, due to that incident we understand that it affects your overall experience. On the other hand, we also assured you that you have a comfortable stay. Once again, on behalf of our team we truly regret that particular incident and we only wish you and your family a wonderful stay. We will remain hopeful for a chance to welcome you back in the future. Sincerely, Jennifer Ann Cruz Front Office Manager

Responded June 25, 2022
Best Western Premier Bayphere Pattaya (SHA Extra Plus)
2.0
Hirotsugu from Thailand
Couple
1 Double Beds Non-Smoking, Executive Room, Full Breakfast
Stayed 1 night in May 2022

Worst hotel”

No refunds,worst hotel for me

Reviewed June 23, 2022

See room deals

9.6
Exceptional
Jolene from Singapore
Business traveler
1 Double Beds Non-Smoking, Superior Room
Stayed 1 night in September 2022

Nice hotel ”

I stayed only one night but happy with the room. It’s clean , comfy and staff were helpful. Reasonable breakfast selection. Walkable to the beach front restaurants. Overall worth for the money.

Reviewed October 04, 2022

See room deals

4.0
Jiraporn from Thailand
Family with young children
2 Single Beds, Non-Smoking, Superior Room
Stayed 1 night in May 2022

It's not the same in the picture”

Pool was very small. A lot of ppl there. Breakfast was nothing much.

Reviewed October 01, 2022

See room deals

8.0
Excellent
Nozomi from Thailand
Couple
1 Double Beds Non-Smoking, Superior Room
Stayed 1 night in August 2022

Very good”

Quite brand new hotel, We had good time.

Reviewed September 01, 2022

See room deals

9.2
Exceptional
PAVANKUMAR from India
Group
2 Single Beds, Non-Smoking, Superior Room
Stayed 2 nights in August 2022

Great hotel excellent service ”

The staff were so helpful and it was a great stay

Reviewed August 31, 2022

See room deals

5.6
Jittrathep from Thailand
Couple
2 Single Beds, Non-Smoking, Superior Room
Stayed 1 night in August 2022

Like a 3 star hotel, not professional , poor cleanliness”

Overpriced hotel. The good thing is that the hotel is near the beach and has a nice rooftop view. But there are many bad points. - Small hotel, very crowded. - swimming pool is small and water is not clean. - Not enough parking space in the building. - Bad management. I booked a double bed room and called the hotel twice to confirm. But when we arrived , we got a twin bed room and the hotel solved the problem by putting two beds together. The housekeepers not professional and lack of cleanliness. They took off the blankets, sheets and pillows and laid them on the sofa and table. Then put the bedding back to the bed. They also made the bed incomplete. I finally had to do it myself. - The floor is unclean. The hair dryer is small and low quality ,one of the bedside lights could not be turned off. - A staff at the restaurant is not polite. There are few food choices, average quality. - The beach in front off the hotel is not private. It is an area with restaurants, quite busy.

Reviewed August 08, 2022

See room deals

10.0
Exceptional
Lynda from Thailand
Couple
1 Double Beds Non-Smoking, Superior Room
Stayed 2 nights in July 2022

Amazing stay!”

Our only regret is not being able to stay longer. I recommend. Everything was perfect

Reviewed August 06, 2022

See room deals

4.8
Panjaporn from Thailand
Solo traveler
1 Double Beds Non-Smoking, Superior Room
Stayed 1 night in August 2022

The hotel is new but room facilities need to be improve”

I stayed one night at the hotel , overall hotel facilities are good, the pool is really nice , rooftop is stunning and the hotel is in the good spot for sunset and quiet beach , unfortunately my room had some problems which it supposed not to happen , the room is good , compact and has everything i need but i found 2 problems Bed - i heard the spring sound all the time i moved that made me cannot get sleep well Toilet - cannot be flooded at late night so i have to use lobby toilet in the morning instead. This made me unimpressive to stay with the hotel.

Reviewed August 06, 2022

See room deals

9.2
Exceptional
Attila from Hungary
Couple
Executive Double Room with Balcony and Ocean View - Non-Smoking
Stayed 1 night in August 2022

Exceptional”

Nice beach front location, friendly, helpful staffs, very good breakfast, nice pool area.

Reviewed August 02, 2022

See room deals

7.2
Very good
prannapa from Thailand
Couple
1 Double Beds Non-Smoking, Superior Room
Stayed 1 night in July 2022

Very good”

Room is quite small for this price. Breakfast is good. There was problem occurred with the bed lamp, staff was very nice in handling the situation. Overall service is very good.

Reviewed August 01, 2022

See room deals

4.8
Wachirawit from Thailand
Couple
2 Single Beds, Non-Smoking, Superior Room
Stayed 1 night in July 2022

Very bad review :(”

Until I was able to check in after about 5 PM, despite the confirmation email at 2 PM, claiming that the hotel had a large number of guests. and customers have to check out many rooms causing cleaning and preparing the room in time But the worst feeling is I asked how many hours So I can get a room and stay in the hotel. which the staff said that they could not tell It made plans to go to dinner. and want to take a shower Everything had to be postponed. And very bad at the entrance to the room on the 7th floor Smelly, very rotten!!!

Reviewed July 31, 2022

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss