Vacation in New York”

My wife and I really enjoyed our stay at Best Western Premier in Herald Square. It is a small room, but everything is small in New York. But the room had plenty of space to relax. The food(breakfast) is okay... I would recommend adding a waffle maker

Great deal!”

This hotel is perfect for a stay in NYC. The location is hard to beat - close to the main subway stations that will take you pretty much anywhere, plus it's close to Times Square and Herald Square. The room (2 queen beds for 4 people) is quite tiny, so be ready for that. If you're there for a short stay, it's perfectly fine, but if you're planning a longer stay (1 week or more), then you may have to fight for space! but if you're well organized, you shouldn't have any problems. The Breakfast is decent - cereal, pancakes/french toast, bacon/sausage, toast/bagels, muffins/cookies, oatmeal, yoghurt etc. The only trouble with the breakfast is finding a space to sit on a busy morning (the weekend). The staff is super friendly!

Clean room but slightly small”

Great location; few blocks away from Penn Station, Grand Central, Times Sq. Walkable distance roughly 10-20min to everywhere you need as a tourist. Professional service from the staffs, they provide hot water, tea coffee at the lobby. Very useful considering a lot American hotels does not provide kettle in the room. Improvements that I believe could do would be the size of breakfast dining area. Considering you have close to 20 floors with about 4 rooms each level, the dining area is really small with some mornings out of our 5 days stay we couldn't get seats and had to stand by tables to wait for others to finish. Extremely long wait during peak time for lifts as well because there are only 2 elevators. We had king bed room and it was quite small as compare to other American hotels. Not much soace for 2 Asians to move around. Our first visit to New York not sure if this is what the city offers generally.

Very good”

Rooms are kinda small. Location is great. A lot of restaurants and convenience stores in the area. There's even a laundry shop right across the hotel. So close to 5th Ave., the Empire State Bldg., Times Square. Only 3-min walk to the nearest Metro station (34th St - Herald Square. I'd stay here again.

Exceptional”

Nice hotel near time sq, rooms are good size, no fridge though, the girl working at night shift was great and helpful. Poeple that complain about the size of the room or the price of the hotel you shouldn’t come to NY, this one of the greatest cities if not the best so expect high prices and small space.

Better service than Westin Times Square”

We stayed 1 night there before checking in to Westin Times Square, though the room and facilities not as good as Westin, it’s customer service level is definitely far better than Westin. The price is pretty reasonable given it’s location and the breakfast is pretty good. Highly recommended!

Excellent”

Our party of 4 stayed here for a week in Nov2018. We asked for a quiet room away from the elevator and road noise and the staff were most helpful accommodating us . We also had a great view of Empire State from our window . Breakfast was great and the location was fab . We stayed in a room with 2 double beds . The room was clean and modern however was very small even for New York standards . We had 3 full size cases and there was actually no where to put them other than on top of the tiny wardrobe , set of drawers and at the door. ( The staff were more than helpful and said we could leave our empty cases with them however There wasn't enough drawer space or hanging space to unpack them all ). This was our only disappointment. We had to be super tidy and organised. The room would have been more than adequate for 2 however , 4 adults it was just way too small for a week . This minor disappointment did not spoil our stay at this hotel and we would stay here again . 2 rooms though

Exceptional”

The location was just what our group was looking for. We discovered new restaurants and were able to walk to Times Square and 5th Avenue quite easily. This is where we plan to stay from here on out. Excellent hotel!!

Fantastic location with breakfast provided! ”

The location was fantastic. Not very crowded and noisy, but it is still very near attractions! Time square is just a mere 10 minutes walk, train to Wall Street and Statue of Liberty cruise in just 20 minutes. But since we are a group of 4, we just use uber to get around! The hotel is situated in a centralised area, getting around using uber in a group is definitely value for money!

Reasonably priced and convenient”

My room was spotless, no waiting for the elevator, hot breakfast (coffee could be better), pleasant staff, all for a reasonable price. This hotel is around the block from Han Bat, an excellent Korean restaurant, also reasonably priced. I have looked for reasonably priced hotels in NYC for years, and this is the best thus far. I am a solo traveler, and my room would be small for two. I never spend much time in the room so it suited me just fine.

Great location”

Staff were nice and friendly. Great location. Subway station and Macy's within 3 minutes walk. Empire State Bldg is also nearby. Time square and broadway is just 1 subway station away. Small room but we're always out so it doesn't really matter. Breakfast is good and freshly cooked everyday.

Good hotel ”

The location is very good. Close to Times Square. Hotel staff was very helpful. Breakfast was good. Rooms are bit small. Little space to walk around in the room. Overall it was good experience.

Very good”

The hotel is very good located and a plus is the breakfast, which is included in the price. It is a regular breakfast, which is ok. However the only negative point is, that I tried to reserve a rental car and write therefore several times to the support hotline. They answered within 24h and where very friendly and helpful. But the hotel in NY did not replay on my e-mail at all, even I tried several e-mail addresses which I get from the support hotline. Fazit: The hotel is quite good and a good value for the money but do not expect any extra services at all. If you expect this than this is the wrong address.

Convenient location”

We stayed for 5 nights at this hotel and the location was great. Walking distance to the Empire State Bldg, 5th Avenue, Times Square, and many other sites. There are many restaurants and shopping places in the area.

Exceptional”

Worth every single dollar. Very convenient. 5 mins walk from Penn Station and Medison square garden. Clean and comfy room.

Well done Best Western Premier”

We had a hectic four-day stay in New York City and this hotel was an ideal central base. The staff were very efficient and friendly and there was a free breakfast thrown in, which we found a bit disappointing. Would possibly stay there again.

Great stay”

The room was great for the price, bed was comfortable, and the shower was great. The hotel was walking distance or just a cheap cab ride away from anything you would want to do in midtown NYC. The staff was super helpful with food advice and directions to different places around town. The breakfast in the morning was great, lots of choices with different food choices every morning.

Excellent!”

Pro : Location, super strategic! Bed, very comfortable. Universal charger vending machine, helpful for naive traveller. Clean. I love how they fold the towel in the bathroom too! Friendly staff, helpful, we’re coming late from shopping for checkout. They give me extra time we need without extra charge. Con : Dont open the curtain on winter, super cold the heater cant handle the cold from outside window. The room kinda small, but doesnt really matter if you spend most of your time outside. But definitely not comfy for family with children.

Good location, not good envarionment”

The location was good (middle of Manhatton) and the staffs were good. However, the price was quite expensive although not spacious room. But we should understand it was in downton of Manhatton. The wosrt thing was that the room was noisy. It was caused by elevator. It noised all the day and night time.

A nice small hotel, so worth it at the heart of New York”

Went here in Summer 2015 for a short two day trip. I loved the central location which gets me around the NY attractions in a short time. A nice small hotel