Best Western PREMIER Herald Square

Best Western PREMIER Herald Square

50 W 36th Street, Times Square, New York (NY), United States, 10018-8001
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Standard King Room Best Western PREMIER Herald Square
Standard King Room
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    Lobby Best Western PREMIER Herald Square
    Lobby Best Western PREMIER Herald Square
    Interior view Best Western PREMIER Herald Square
    Standard Double Room with Two Double Beds Best Western PREMIER Herald Square
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    Exterior view Best Western PREMIER Herald Square

    Guest reviews

    8.4
    Excellent
    /10
    (106 reviews)See what guests said
    10.0
    Exceptional

    "Nice hotel near time sq, rooms are good size, no fridge thou..."

    mustapha

    -

    November 5, 2018

    8.7
    Excellent cleanliness
    Recommended by 86% of guests

    Property highlights

    • 230 meters to public transportation

    • Located in heart of New York (NY)

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    This property is in high demand!Last booked 4 hours ago
    Exceptional
    Location
    9.1
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Modell's50 m
  • Victoria's Secret170 m
  • I Love Souvenirs190 m
  • Macy's Herald Square190 m
  • Madison Avenue200 m
  • Astro Gallery of Gems230 m
  • Macy's Department Store230 m
  • Manhattan Skyline230 m
  • Manhattan Mall230 m
  • Perfumania240 m
  • Value for money8.1
    Location rating9.1
    Nearest airportLaGuardia Airport (LGA)
    Distance to airport9.9 km
    Select your room
    Queen Bed Accessible Room
    Queen Bed Accessible Room
    ...
    • Room size: 19 m²/205 ft²
    • Non-smoking
    • 1 queen bed
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    King Bed
    King Bed
    ...
    • Room size: 19 m²/205 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Executive 1 King Bed
    Executive 1 King Bed
    ...
    • Room size: 19 m²/205 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    2 Double Beds
    2 Double Beds
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    Standard King Room
    Standard King Room
    ...
    • Room size: 19 m²/205 ft²
    Enter dates to see prices
    Standard Double Room with Two Double Beds
    Standard Double Room with Two Double Beds
    ...
    • Room size: 20 m²/215 ft²
    Enter dates to see prices
    Room Premium
    Room Premium
    ...
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      Single room - Executive
      Single room - Executive
      ...
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        QUADRUPLE TWO DOUBLE BEDS - BED AND BREAKFAST
        QUADRUPLE TWO DOUBLE BEDS - BED AND BREAKFAST
        ...
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          Queen Room with Roll-in Shower - Non-Smoking
          Queen Room with Roll-in Shower - Non-Smoking
          ...
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            Have a question for Best Western PREMIER Herald Square?

            What people love about the property

            • 8.4
              Excellent

              "We stayed for 5 nights at this hotel and the location was great."

              rulette

              |

              January 2, 2018

            • 8.4
              Excellent

              "Walking distance to the Empire State Bldg, 5th Avenue, Times Square, and many other sites."

              rulette

              |

              January 2, 2018

            • 8.0
              Very good

              "The hotel is very good located and a plus is the breakfast, which is included in the price."

              Christof

              |

              April 25, 2017

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            More about Best Western PREMIER Herald Square

            More about Best Western PREMIER Herald Square

            10.0
            Exceptional

            "Highly recommended!"

            Sylvia

            |

            January 9, 2019

            An overview

            Show less

            What they offer

            10.0
            Exceptional

            "The location is very good."

            Rizwana

            |

            August 7, 2018

            Show less

            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            What to eat nearby

            American cuisine
            American cuisine
            Jerusalem Cafe
            20 m American, Cafe, Fast food
            The Keg Room
            50 m American, Bar, British
            McGettigan's NYC
            60 m American, Bar, Gastropub
            Italian cuisine
            Italian cuisine
            Granduca
            250 m Italian
            Zorzi
            250 m Italian
            Ariel's
            290 m Italian
            Bar
            Bar
            Suite 36
            90 m Bar
            Measure
            180 m Bar, Pub
            Cajun Sea
            250 m Bar, Seafood, Soups

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show more

            Property's guest policies

            Show less

            Some helpful facts

            Check-in/Check-out

            Check-in from: 03:00 PM
            Check-out until: 11:00 AM

            Real reviews from real guests

            Agoda Reviews (106)Booking.com Reviews (1324)
            8.4
            /
            10
            Cleanliness8.7
            Facilities7.8
            Location9.1
            Room comfort and quality6.4
            Service8.5
            Value for money8.1
            Provided by verified guests of Agoda
            All languages
            All guests (106)
            All room types

            Show reviews that mention 

            Showing 60 verified guest comments
            123
            8.8
            Excellent
            Tracy from United Kingdom
            Family with teens
            2 Double Beds
            Stayed 7 nights in November 2018
            Excellent”
            Our party of 4 stayed here for a week in Nov2018. We asked for a quiet room away from the elevator and road noise and the staff were most helpful accommodating us . We also had a great view of Empire State from our window . Breakfast was great and the location was fab . We stayed in a room with 2 double beds . The room was clean and modern however was very small even for New York standards . We had 3 full size cases and there was actually no where to put them other than on top of the tiny wardrobe , set of drawers and at the door. ( The staff were more than helpful and said we could leave our empty cases with them however There wasn't enough drawer space or hanging space to unpack them all ). This was our only disappointment. We had to be super tidy and organised. The room would have been more than adequate for 2 however , 4 adults it was just way too small for a week . This minor disappointment did not spoil our stay at this hotel and we would stay here again . 2 rooms though
            Reviewed February 10, 2019
            10.0
            Exceptional
            Alison
            Solo traveler
            2 Double Beds
            Stayed 3 nights in January 2019
            Midtown Gem”
            Excellent hotel centrally located for Macy’s, Penn Station, Port Authority bus terminal etc. Cleanliness outstanding & very helpful staff. Great little bar with happy hour 4 to 9 & great free breakfast. Will be returning.
            Reviewed February 03, 2019
            10.0
            Exceptional
            Sylvia from Singapore
            Group
            2 Double Beds
            Stayed 1 night in January 2019
            Better service than Westin Times Square”
            We stayed 1 night there before checking in to Westin Times Square, though the room and facilities not as good as Westin, it’s customer service level is definitely far better than Westin. The price is pretty reasonable given it’s location and the breakfast is pretty good. Highly recommended!
            Reviewed January 09, 2019
            Dear Sylvia, Thank you very much for your great review. Our staff is always working hard to improve our services and amenities so that all our guests can have a comfortable and satisfactory stay. We hope that you will come see us again soon so that we can provide another wonderful stay. Best, Best Western Premier
            Responded January 24, 2019
            Best Western PREMIER Herald Square
            10.0
            Exceptional
            mustapha from United States
            Couple
            King Bed
            Stayed 1 night in November 2018
            Exceptional”
            Nice hotel near time sq, rooms are good size, no fridge though, the girl working at night shift was great and helpful. Poeple that complain about the size of the room or the price of the hotel you shouldn’t come to NY, this one of the greatest cities if not the best so expect high prices and small space.
            Reviewed November 05, 2018
            Dear Mustapha, Dear Guest, Thank you for taking the time to write such a nice review regarding your stay at out hotel. Your comments are very important to us and help us to continue to provide excellent customer service to our guests. We hope you will continue to use Best Western Premier for all your hospitality needs. Warmest regards, Best Western Premier
            Responded November 18, 2018
            Best Western PREMIER Herald Square
            8.4
            Excellent
            rulette from Philippines
            Family with teens
            2 Double Beds
            Stayed 5 nights in May 2017
            Convenient location”
            We stayed for 5 nights at this hotel and the location was great. Walking distance to the Empire State Bldg, 5th Avenue, Times Square, and many other sites. There are many restaurants and shopping places in the area.
            Reviewed January 02, 2018
            Dear Guest, Thank you for providing our property with your wonderful feedback! We are glad you enjoyed your stay us and found the location to be most convenient. We hope you return to our hotel soon! Warm Regards, Hafsah M.
            Responded July 10, 2018
            Best Western PREMIER Herald Square
            8.0
            Excellent
            rulette from Philippines
            Family with teens
            King Bed
            Stayed 2 nights in May 2017
            Very good”
            Rooms are kinda small. Location is great. A lot of restaurants and convenience stores in the area. There's even a laundry shop right across the hotel. So close to 5th Ave., the Empire State Bldg., Times Square. Only 3-min walk to the nearest Metro station (34th St - Herald Square. I'd stay here again.
            Reviewed May 31, 2017
            Dear Rulette, Thank you very much for your review of your stay at our hotel. Your feedback is very helpful to us. We greatly appreciate your comments and glad to hear you found our location to be most convenient. We hope you return soon! Warm Regards, Hafsah Miah
            Responded July 14, 2018
            Best Western PREMIER Herald Square
            10.0
            Exceptional
            Pui from Malaysia
            Couple
            King Bed
            Stayed 4 nights in February 2017
            Clean room but slightly small”
            Great location; few blocks away from Penn Station, Grand Central, Times Sq. Walkable distance roughly 10-20min to everywhere you need as a tourist. Professional service from the staffs, they provide hot water, tea coffee at the lobby. Very useful considering a lot American hotels does not provide kettle in the room. Improvements that I believe could do would be the size of breakfast dining area. Considering you have close to 20 floors with about 4 rooms each level, the dining area is really small with some mornings out of our 5 days stay we couldn't get seats and had to stand by tables to wait for others to finish. Extremely long wait during peak time for lifts as well because there are only 2 elevators. We had king bed room and it was quite small as compare to other American hotels. Not much soace for 2 Asians to move around. Our first visit to New York not sure if this is what the city offers generally.
            Reviewed February 10, 2017
            Dear Pui, Thank you for providing our property with such valuable feedback. We are glad to hear you found our staff helpful and enjoyed our breakfast. We hope you consider returning to our hotel soon!
            Responded July 14, 2018
            Best Western PREMIER Herald Square
            8.4
            Excellent
            Jaegeun from South Korea
            Business traveler
            King Bed
            Stayed 3 nights in January 2017
            Good location, not good envarionment”
            The location was good (middle of Manhatton) and the staffs were good. However, the price was quite expensive although not spacious room. But we should understand it was in downton of Manhatton. The wosrt thing was that the room was noisy. It was caused by elevator. It noised all the day and night time.
            Reviewed January 16, 2017
            Dear Jaegeun, Thank you very much for your review of your stay at our hotel. Your feedback is very helpful to us. We are happy to hear you found our staff helpful and location to be convenient. We apologize for any inconvenience you experienced during your stay and hope you would consider returning! Warmest Regards!
            Responded July 14, 2018
            Best Western PREMIER Herald Square
            8.4
            Excellent
            CHIH-YEN from Taiwan
            Group
            2 Double Beds
            Stayed 1 night in September 2016
            Worth the price”
            As a room for 4, the room is a bit small. However, the price is cheaper than other hotels in the same district, so should blame it. The room and lobby is clean, and people are great. The included breakfast is served till 9:30am, which is a bit early compared to others. The breakfast is not bad at all, nothing special but totally worth the price.
            Reviewed September 09, 2016
            Dear Chih-Yen Thank you for such a wonderful review. It is extremely important that all of our guest have a comfortable and satisfactory stay. We hope that future guests find your review very helpful in choosing their next great accommodation. Come visit us again soon! Best Regards, Best Western Premier
            Responded October 05, 2018
            Best Western PREMIER Herald Square
            9.2
            Exceptional
            Dennis from Singapore
            Group
            2 Double Beds
            Stayed 3 nights in August 2016
            Fantastic location with breakfast provided! ”
            The location was fantastic. Not very crowded and noisy, but it is still very near attractions! Time square is just a mere 10 minutes walk, train to Wall Street and Statue of Liberty cruise in just 20 minutes. But since we are a group of 4, we just use uber to get around! The hotel is situated in a centralised area, getting around using uber in a group is definitely value for money!
            Reviewed August 12, 2016
            9.2
            Exceptional
            Irene from Philippines
            Group
            King Bed
            Stayed 3 nights in July 2016
            Great location”
            Staff were nice and friendly. Great location. Subway station and Macy's within 3 minutes walk. Empire State Bldg is also nearby. Time square and broadway is just 1 subway station away. Small room but we're always out so it doesn't really matter. Breakfast is good and freshly cooked everyday.
            Reviewed July 16, 2016
            10.0
            Exceptional
            Sandie from United Kingdom
            Couple
            Executive 1 King Bed
            Stayed 4 nights in January 2019
            Exceptional”
            The staff are lovely, breakfast is great.
            Reviewed January 25, 2019
            8.4
            Excellent
            wanwanach from Thailand
            Business traveler
            King Bed
            Stayed 8 nights in July 2018
            superb location”
            I travel for business trip and the location is right there in the midtown and also convenient for finding food or shopping
            Reviewed October 02, 2018
            Dear Wanwanach, Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all of our guests. Come visit us again soon. Best Regards, Best Western Premier
            Responded October 05, 2018
            Best Western PREMIER Herald Square
            8.0
            Excellent
            Christof from Switzerland
            Group
            King Bed
            Stayed 6 nights in April 2017
            Very good”
            The hotel is very good located and a plus is the breakfast, which is included in the price. It is a regular breakfast, which is ok. However the only negative point is, that I tried to reserve a rental car and write therefore several times to the support hotline. They answered within 24h and where very friendly and helpful. But the hotel in NY did not replay on my e-mail at all, even I tried several e-mail addresses which I get from the support hotline. Fazit: The hotel is quite good and a good value for the money but do not expect any extra services at all. If you expect this than this is the wrong address.
            Reviewed April 25, 2017
            Dear Christof, Thank you for taking out the time to provide our hotel with your helpful feedback. Your feedback is very valuable to us. We apologize for not meeting your expectations. We hope you would consider returning as we strive to improve with each and every stay. Warmest Regards!
            Responded July 16, 2018
            Best Western PREMIER Herald Square
            9.6
            Exceptional
            Rose from United States
            Solo traveler
            Queen Bed Accessible Room
            Stayed 2 nights in April 2017
            Exceptional”
            The location was just what our group was looking for. We discovered new restaurants and were able to walk to Times Square and 5th Avenue quite easily. This is where we plan to stay from here on out. Excellent hotel!!
            Reviewed April 07, 2017
            Dear Guest, We are so happy to hear you and your group enjoyed your stay, and found the location to be exactly what you were looking for. Thank you for choosing to stay with us. We hope you return soon! Warmest Regards, Hafsah Miah
            Responded July 14, 2018
            Best Western PREMIER Herald Square
            9.6
            Exceptional
            Jacob from United States
            Couple
            King Bed
            Stayed 4 nights in March 2017
            Vacation in New York”
            My wife and I really enjoyed our stay at Best Western Premier in Herald Square. It is a small room, but everything is small in New York. But the room had plenty of space to relax. The food(breakfast) is okay... I would recommend adding a waffle maker
            Reviewed March 15, 2017
            Dear Jacob, Thank you for your feedback of your stay with us. We are very happy to hear you enjoyed your stay. As we strive to improve with each and every stay we hope you would return soon. Warmest Regards!
            Responded July 16, 2018
            Best Western PREMIER Herald Square
            9.6
            Exceptional
            Mary from United States
            Solo traveler
            King Bed
            Stayed 4 nights in February 2017
            Reasonably priced and convenient”
            My room was spotless, no waiting for the elevator, hot breakfast (coffee could be better), pleasant staff, all for a reasonable price. This hotel is around the block from Han Bat, an excellent Korean restaurant, also reasonably priced. I have looked for reasonably priced hotels in NYC for years, and this is the best thus far. I am a solo traveler, and my room would be small for two. I never spend much time in the room so it suited me just fine.
            Reviewed February 19, 2017
            Dear Mary, Thank you for taking the time to provide our hotel with your valuable feedback. We are happy to hear you had a wonderful stay with us and found the location and hotel convenient. As we strive to improve with each and every stay, we hope you would return soon. Warmest Regards, Hafsah M.
            Responded July 16, 2018
            Best Western PREMIER Herald Square
            10.0
            Exceptional
            David from United States
            Couple
            King Bed
            Stayed 3 nights in February 2017
            Great stay”
            The room was great for the price, bed was comfortable, and the shower was great. The hotel was walking distance or just a cheap cab ride away from anything you would want to do in midtown NYC. The staff was super helpful with food advice and directions to different places around town. The breakfast in the morning was great, lots of choices with different food choices every morning.
            Reviewed February 07, 2017
            9.2
            Exceptional
            Michael from Sweden
            Group
            2 Double Beds
            Stayed 3 nights in January 2017
            Great deal!”
            This hotel is perfect for a stay in NYC. The location is hard to beat - close to the main subway stations that will take you pretty much anywhere, plus it's close to Times Square and Herald Square. The room (2 queen beds for 4 people) is quite tiny, so be ready for that. If you're there for a short stay, it's perfectly fine, but if you're planning a longer stay (1 week or more), then you may have to fight for space! but if you're well organized, you shouldn't have any problems. The Breakfast is decent - cereal, pancakes/french toast, bacon/sausage, toast/bagels, muffins/cookies, oatmeal, yoghurt etc. The only trouble with the breakfast is finding a space to sit on a busy morning (the weekend). The staff is super friendly!
            Reviewed January 31, 2017
            Dear Michael, Thank you for choosing to stay at Best Western Premier. We are glad to hear you found our location very convenient. Your feedback is very valuable to us, as we strive to improve with each and every stay. We hope you will return soon! Warmest Regards, Hafsah M.
            Responded July 14, 2018
            Best Western PREMIER Herald Square
            8.8
            Excellent
            Catherine from Canada
            Couple
            King Bed
            Stayed 5 nights in July 2016
            Great location and good value for central Manhattan. ”
            Expect a small room in midtown Manhattan. It was a newer building, comfortable bed and quiet stay. Hardly heard anything. We Enjoyed the free ice water, coffee and tea in the lobby. Staff was always helpful and the free breakfast was good. We were there 5 days and only had the same hot items once. They served breakfast 7-9:30 but didn't put everything away promptly at 9:30, and there was always plenty. Cons: Had to wait 5 min one morning to find a place to sit for breakfast. Our swipe card Was set up incorrectly, staff was apologetic and very helpful. This is not an upscale posh hotel, don't expect 5* service but we found service was very responsive and therefore good. Eg. I spilled a few drops of tea on the bedding and did not mention it or leave a note. and when we returned they had changed all the bedding.
            Reviewed July 23, 2016
            123
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            Best Western PREMIER Herald Square
            |Excellent 8.4
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            • Exceptional location
            • Empire State Building
            • 34th Street- Herald Square Subway Station is within 0.23 km