Location rating score
"We also had a great view of Empire State from our window ."
230 meters to public transportation
Located in heart of New York (NY)
Free Wi-Fi in all rooms!
|Value for money||8.2|
|Nearest airport||LaGuardia Airport (LGA)|
|Distance to airport||9.9 km|
Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
For those who wish to drive their own cars, Best Western PREMIER Herald Square has a car park that's close to the hotel. If you're looking for an easy way to get around New York (NY) with private transportation, the hotel can arrange taxi service.
Best Western PREMIER Herald Square does not permit smoking in any of its rooms or indoor areas.
"Pro : Location, super strategic!"
December 12, 2019
"On a passé un très bon séjour."
August 14, 2018
"Hotel staff was very helpful."
August 7, 2018
Whether you're a tourist or traveling on business, Best Western PREMIER Herald Square is a great choice for accommodation when visiting New York (NY). From here, guests can enjoy easy access to all that the lively city has to offer.
Simply put, all the services and amenities you have come to expect from Best Western International are right in the comfort of your own home. For the comfort and convenience of guests, the hotel offers 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage, and Wi-Fi in public areas.
Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, non-smoking rooms, air conditioning, heating, and wake-up service. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as the fitness center. When you are looking for comfortable and convenient accommodations in New York (NY), make Best Western PREMIER Herald Square your home away from home.
"Overall it was good experience."
August 7, 2018
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 13 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Show reviews that mention
Vacation in New York”
My wife and I really enjoyed our stay at Best Western Premier in Herald Square. It is a small room, but everything is small in New York. But the room had plenty of space to relax. The food(breakfast) is okay... I would recommend adding a waffle maker
Dear Jacob, Thank you for your feedback of your stay with us. We are very happy to hear you enjoyed your stay. As we strive to improve with each and every stay we hope you would return soon. Warmest Regards!
This hotel is perfect for a stay in NYC. The location is hard to beat - close to the main subway stations that will take you pretty much anywhere, plus it's close to Times Square and Herald Square. The room (2 queen beds for 4 people) is quite tiny, so be ready for that. If you're there for a short stay, it's perfectly fine, but if you're planning a longer stay (1 week or more), then you may have to fight for space! but if you're well organized, you shouldn't have any problems. The Breakfast is decent - cereal, pancakes/french toast, bacon/sausage, toast/bagels, muffins/cookies, oatmeal, yoghurt etc. The only trouble with the breakfast is finding a space to sit on a busy morning (the weekend). The staff is super friendly!
Dear Michael, Thank you for choosing to stay at Best Western Premier. We are glad to hear you found our location very convenient. Your feedback is very valuable to us, as we strive to improve with each and every stay. We hope you will return soon! Warmest Regards, Hafsah M.
Clean room but slightly small”
Great location; few blocks away from Penn Station, Grand Central, Times Sq. Walkable distance roughly 10-20min to everywhere you need as a tourist. Professional service from the staffs, they provide hot water, tea coffee at the lobby. Very useful considering a lot American hotels does not provide kettle in the room. Improvements that I believe could do would be the size of breakfast dining area. Considering you have close to 20 floors with about 4 rooms each level, the dining area is really small with some mornings out of our 5 days stay we couldn't get seats and had to stand by tables to wait for others to finish. Extremely long wait during peak time for lifts as well because there are only 2 elevators. We had king bed room and it was quite small as compare to other American hotels. Not much soace for 2 Asians to move around. Our first visit to New York not sure if this is what the city offers generally.
Dear Pui, Thank you for providing our property with such valuable feedback. We are glad to hear you found our staff helpful and enjoyed our breakfast. We hope you consider returning to our hotel soon!
Rooms are kinda small. Location is great. A lot of restaurants and convenience stores in the area. There's even a laundry shop right across the hotel. So close to 5th Ave., the Empire State Bldg., Times Square. Only 3-min walk to the nearest Metro station (34th St - Herald Square. I'd stay here again.
Dear Rulette, Thank you very much for your review of your stay at our hotel. Your feedback is very helpful to us. We greatly appreciate your comments and glad to hear you found our location to be most convenient. We hope you return soon! Warm Regards, Hafsah Miah
Nice hotel near time sq, rooms are good size, no fridge though, the girl working at night shift was great and helpful. Poeple that complain about the size of the room or the price of the hotel you shouldn’t come to NY, this one of the greatest cities if not the best so expect high prices and small space.
Dear Mustapha, Dear Guest, Thank you for taking the time to write such a nice review regarding your stay at out hotel. Your comments are very important to us and help us to continue to provide excellent customer service to our guests. We hope you will continue to use Best Western Premier for all your hospitality needs. Warmest regards, Best Western Premier
Better service than Westin Times Square”
We stayed 1 night there before checking in to Westin Times Square, though the room and facilities not as good as Westin, it’s customer service level is definitely far better than Westin. The price is pretty reasonable given it’s location and the breakfast is pretty good. Highly recommended!
Dear Sylvia, Thank you very much for your great review. Our staff is always working hard to improve our services and amenities so that all our guests can have a comfortable and satisfactory stay. We hope that you will come see us again soon so that we can provide another wonderful stay. Best, Best Western Premier
Our party of 4 stayed here for a week in Nov2018. We asked for a quiet room away from the elevator and road noise and the staff were most helpful accommodating us . We also had a great view of Empire State from our window . Breakfast was great and the location was fab . We stayed in a room with 2 double beds . The room was clean and modern however was very small even for New York standards . We had 3 full size cases and there was actually no where to put them other than on top of the tiny wardrobe , set of drawers and at the door. ( The staff were more than helpful and said we could leave our empty cases with them however There wasn't enough drawer space or hanging space to unpack them all ). This was our only disappointment. We had to be super tidy and organised. The room would have been more than adequate for 2 however , 4 adults it was just way too small for a week . This minor disappointment did not spoil our stay at this hotel and we would stay here again . 2 rooms though
Dear Tracy, We appreciate you taking the time to write about your great experience with us. We hope that this will help our future guest in choosing the best accommodations for their trip. Please come visit us again so that we can provide you with another exceptional stay! Sincerely, Best Western Premier
The location was just what our group was looking for. We discovered new restaurants and were able to walk to Times Square and 5th Avenue quite easily. This is where we plan to stay from here on out. Excellent hotel!!
Dear Guest, We are so happy to hear you and your group enjoyed your stay, and found the location to be exactly what you were looking for. Thank you for choosing to stay with us. We hope you return soon! Warmest Regards, Hafsah Miah
Fantastic location with breakfast provided! ”
The location was fantastic. Not very crowded and noisy, but it is still very near attractions! Time square is just a mere 10 minutes walk, train to Wall Street and Statue of Liberty cruise in just 20 minutes. But since we are a group of 4, we just use uber to get around! The hotel is situated in a centralised area, getting around using uber in a group is definitely value for money!
Reasonably priced and convenient”
My room was spotless, no waiting for the elevator, hot breakfast (coffee could be better), pleasant staff, all for a reasonable price. This hotel is around the block from Han Bat, an excellent Korean restaurant, also reasonably priced. I have looked for reasonably priced hotels in NYC for years, and this is the best thus far. I am a solo traveler, and my room would be small for two. I never spend much time in the room so it suited me just fine.
Dear Mary, Thank you for taking the time to provide our hotel with your valuable feedback. We are happy to hear you had a wonderful stay with us and found the location and hotel convenient. As we strive to improve with each and every stay, we hope you would return soon. Warmest Regards, Hafsah M.
Staff were nice and friendly. Great location. Subway station and Macy's within 3 minutes walk. Empire State Bldg is also nearby. Time square and broadway is just 1 subway station away. Small room but we're always out so it doesn't really matter. Breakfast is good and freshly cooked everyday.
Good hotel ”
The location is very good. Close to Times Square. Hotel staff was very helpful. Breakfast was good. Rooms are bit small. Little space to walk around in the room. Overall it was good experience.
Dear Rizwana, Thank you very much for taking the time to review our property. It's always heartwarming to hear that our breakfast and overall services were appreciated. We hope that you will come see us again soon so that we can provide another wonderful stay. Kind Regards, Best Western Premier
The hotel is very good located and a plus is the breakfast, which is included in the price. It is a regular breakfast, which is ok. However the only negative point is, that I tried to reserve a rental car and write therefore several times to the support hotline. They answered within 24h and where very friendly and helpful. But the hotel in NY did not replay on my e-mail at all, even I tried several e-mail addresses which I get from the support hotline. Fazit: The hotel is quite good and a good value for the money but do not expect any extra services at all. If you expect this than this is the wrong address.
Dear Christof, Thank you for taking out the time to provide our hotel with your helpful feedback. Your feedback is very valuable to us. We apologize for not meeting your expectations. We hope you would consider returning as we strive to improve with each and every stay. Warmest Regards!
We stayed for 5 nights at this hotel and the location was great. Walking distance to the Empire State Bldg, 5th Avenue, Times Square, and many other sites. There are many restaurants and shopping places in the area.
Dear Guest, Thank you for providing our property with your wonderful feedback! We are glad you enjoyed your stay us and found the location to be most convenient. We hope you return to our hotel soon! Warm Regards, Hafsah M.
Worth every single dollar. Very convenient. 5 mins walk from Penn Station and Medison square garden. Clean and comfy room.
Dear Guest, Thank you for choosing to stay with us. We are happy to hear you had a wonderful stay and found our location to be most convenient. Thank you for such great feedback, we really appreciate it! We hope you return soon to stay with us! Warm Regards, Hafsah M.
Well done Best Western Premier”
We had a hectic four-day stay in New York City and this hotel was an ideal central base. The staff were very efficient and friendly and there was a free breakfast thrown in, which we found a bit disappointing. Would possibly stay there again.
The room was great for the price, bed was comfortable, and the shower was great. The hotel was walking distance or just a cheap cab ride away from anything you would want to do in midtown NYC. The staff was super helpful with food advice and directions to different places around town. The breakfast in the morning was great, lots of choices with different food choices every morning.
Dear David, Thank you for your review for your stay. We are so happy to hear you found us to be very helpful and found our location to be most convenient.Thank you for choosing to stay with us. We hope you return soon! Warmest Regards, Hafsah Miah
Pro : Location, super strategic! Bed, very comfortable. Universal charger vending machine, helpful for naive traveller. Clean. I love how they fold the towel in the bathroom too! Friendly staff, helpful, we’re coming late from shopping for checkout. They give me extra time we need without extra charge. Con : Dont open the curtain on winter, super cold the heater cant handle the cold from outside window. The room kinda small, but doesnt really matter if you spend most of your time outside. But definitely not comfy for family with children.
Dear Kendra, We appreciate you taking the time to write about your great experience with us. We hope that this will help our future guest in choosing the best accommodations for their trip. Please come visit us again so that we can provide you with another exceptional stay! Sincerely, Best Western Premier
Good location, not good envarionment”
The location was good (middle of Manhatton) and the staffs were good. However, the price was quite expensive although not spacious room. But we should understand it was in downton of Manhatton. The wosrt thing was that the room was noisy. It was caused by elevator. It noised all the day and night time.
Dear Jaegeun, Thank you very much for your review of your stay at our hotel. Your feedback is very helpful to us. We are happy to hear you found our staff helpful and location to be convenient. We apologize for any inconvenience you experienced during your stay and hope you would consider returning! Warmest Regards!
A nice small hotel, so worth it at the heart of New York”
Went here in Summer 2015 for a short two day trip. I loved the central location which gets me around the NY attractions in a short time. A nice small hotel