16 Dec 2018
Sunday
17 Dec 2018
Monday
2 adults
1 room
9.2
Exceptional"Clean and comfy room."
Saharat
|
August 14, 2016
See map
Exceptional
Location
9.2
Removed from saved list
What guests are saying:
Great hotel! Service! Staff! A bit out of the way, though...
Worth every single dollar.
Very convenient.
5 mins walk from Penn Station and Medison square garden.
Clean and comfy room.
Best location when in downtown
A place away like home
The hotel is located in very good area. You can walk to most of the famous tourist attractions in the area.
Went here in Summer 2015 for a short two day trip. I loved the central location which gets me around the NY attractions in a short time. A nice small hotel
Best Western PREMIER Herald Square
- Inside city center
-
What's nearby?
From 93 reviewsSee what guests said
8.4
/
10
Excellent cleanliness
8.7
Recommended by 88% of guests
| Value for money | 8.0 |
| Location rating | 9.2 |
| Nearest airport | LaGuardia Airport (LGA) |
| Distance to airport | 9.9 km |
230 meters to public transportation
Located in heart of New York (NY)
Free Wi-Fi in all rooms!
Breakfast [free]
Room choices
This property is in high demand!Last booked 13 hours ago
See photos and details
Queen Bed Accessible Room
...
- Room size: 19 m²/205 ft²
- Non-smoking
- 1 queen bed
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King Bed
...
- Room size: 19 m²/205 ft²
- Non-smoking
- 1 king bed
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Executive 1 King Bed
...
- Room size: 19 m²/205 ft²
- Non-smoking
- 1 king bed
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See photos and details
2 Double Beds
...
- Room size: 20 m²/215 ft²
- Non-smoking
- 2 double beds
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Standard King Room
...
- Room size: 19 m²/205 ft²
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Standard Double Room with Two Double Beds
...
- Room size: 20 m²/215 ft²
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Room Premium
...
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QUADRUPLE TWO DOUBLE BEDS - BED AND BREAKFAST
...
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Queen Room with Roll-in Shower - Non-Smoking
...
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Room Two Bedrooms
...
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Have a question for Best Western PREMIER Herald Square?
What people love about the property
- 10.0Exceptional
"Best location when in downtownA place away like home"
IMELDA
|
November 1, 2016
- 8.4Excellent
"The room and lobby is clean, and people are great."
CHIH-YEN
|
September 9, 2016
- 9.2Exceptional
"The location was fantastic."
Dennis
|
August 12, 2016
Compare to other recommended properties
 Best Western PREMIER Herald Square | Best value!  |  |  | |
| Guest rating | Excellent 93 reviews 8.4 Location 9.2 | Excellent 72 reviews 8.5 Location 9.3 | Excellent 805 reviews 8.1 Location 9.4 | Very good 1179 reviews 7.5 Location 9.0 |
| Neighborhood | Times Square | Times Square | Gramercy | Times Square |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
8.0
Very good"Small room, nice location"
ANDY
|
December 19, 2016
An overview
Whether you're a tourist or traveling on business, Best Western PREMIER Herald Square is a great choice for accommodation when visiting New York (NY). From here, guests can enjoy easy access to all that the lively city has to offer.
Simply put, all the services and amenities you have come to expect from Best Western International are right in the comfort of your own home. For the comfort and convenience of guests, the hotel offers 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage, and Wi-Fi in public areas.
Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, non-smoking rooms, air conditioning, heating, and wake-up service. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as the fitness center. When you are looking for comfortable and convenient accommodations in New York (NY), make Best Western PREMIER Herald Square your home away from home.
Simply put, all the services and amenities you have come to expect from Best Western International are right in the comfort of your own home. For the comfort and convenience of guests, the hotel offers 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage, and Wi-Fi in public areas.
Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, non-smoking rooms, air conditioning, heating, and wake-up service. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as the fitness center. When you are looking for comfortable and convenient accommodations in New York (NY), make Best Western PREMIER Herald Square your home away from home.
Show less
Nearest essentials
Airports
LaGuardia Airport (LGA)
9.9 km
19 minutes
Teterboro Airport (TEB)
12.8 km
30 minutes
Public transportation
34th Street- Herald Square Subway Station
230 m
6 minutes
42nd Str./Fifth Avenue-Bryant Park Subway Station
500 m
7 minutes
Hospital or clinic
Hospital Audiences Inc
3.1 km
15 minutes
Shopping
Fifth Avenue
3.1 km
Convenience store
On-site
Cash withdrawal
ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less
What to eat nearby
American cuisine
Jerusalem Cafe
20 m American, Cafe, Fast food
The Keg Room
50 m American, Bar, British
McGettigan's NYC
60 m American, Bar, Gastropub
Italian cuisine
Granduca
250 m Italian
Zorzi
250 m Italian
Ariel's
290 m Italian
Bar
Suite 36
90 m Bar
Measure
180 m Bar, Pub
Cajun Sea
250 m Bar, Seafood, Soups
What they offer
9.6
Exceptional"Strategic location wonderful staff"
ANGELO
|
June 12, 2017
Popular facilities
- Fitness center
- Bar
- Restaurants
Languages spoken
- English
- French
- Spanish
- Arabic
- Hindi
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Spa
- Ticket services
Dining, drinking, and snacking
- Bar
- Coffee shop
- Vending machine
- Breakfast [free]
- Restaurants
Services and conveniences
- Cash withdrawal
- Daily housekeeping
- Luggage storage
- Concierge
- Dry cleaning
- Safety deposit boxes
- Convenience store
- Laundry service
- Smoking area
For the kids
- Family room
Access
- Check-in/out [express]
- Facilities for disabled guests
- Wheelchair accessible
- Check-in [24-hour]
- Front desk [24-hour]
- Elevator
- Pets allowed
Getting around
- Car park [nearby]
- Taxi service
Available in all rooms
- Air conditioning
- Hair dryer
- Satellite/cable channels
- Alarm clock
- Heating
- Shower
- Carpeting
- In-room safe box
- Telephone
- Coffee/tea maker
- iPod docking station
- Toiletries
- Daily newspaper
- Ironing facilities
- Towels
- Desk
- Linens
- Wake-up service
- Free bottled water
- Non-smoking
Show less
What's nearby
Most popular landmarks
- Empire State Building - 250 m
- Grand Central Terminal - 670 m
- Broadway - 810 m
- Times Square - 940 m
- Museum of Modern Art (MoMA) - 1.38 km
- Top of the Rock Observation Deck - 1.42 km
- Metropolitan Museum of Art - 3.66 km
- Central Park - 3.92 km
- The National 9/11 Memorial & Museum - 4.92 km
- Statue of Liberty - 8.42 km
Closest landmarks
- Modell's - 50 m
- Victoria's Secret - 170 m
- I Love Souvenirs - 190 m
- Macy's Herald Square - 190 m
- Madison Avenue - 200 m
- Astro Gallery of Gems - 230 m
- Macy's Department Store - 230 m
- Manhattan Skyline - 230 m
- Manhattan Mall - 230 m
- Perfumania - 240 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more
Property's guest policies
Children and extra beds
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-2 year(s) | Stay for free if using existing bedding. Baby cot/crib may be requested directly from the property. |
Children 3-12 year(s) | Stay for free if using existing bedding. Extra beds may be requested directly from the property; additional charges may apply |
Guests 13 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds are dependent on the room you choose. Please ask the property for more details.
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Real reviews from real guests
Agoda Reviews (93)Booking.com Reviews (1315)
8.4
/
10
Excellent
Provided by verified guests of 
All languages
All guests (93)
All room types
Showing 54 verified guest comments
123
10.0
Exceptional
mustapha from United States
Couple
King Bed
Stayed 1 night in November 2018
Exceptional”
Nice hotel near time sq, rooms are good size, no fridge though, the girl working at night shift was great and helpful. Poeple that complain about the size of the room or the price of the hotel you shouldn’t come to NY, this one of the greatest cities if not the best so expect high prices and small space.
Reviewed November 05, 2018
Dear Mustapha,
Dear Guest,
Thank you for taking the time to write such a nice review regarding your stay at out hotel. Your comments are very important to us and help us to continue to provide excellent customer service to our guests. We hope you will continue to use Best Western Premier for all your hospitality needs.
Warmest regards,
Best Western Premier
Responded November 18, 2018
Best Western PREMIER Herald Square
Did you find this review helpful?|
10.0
Exceptional
Ellen from United States
Couple
King Bed
Stayed 4 nights in October 2018
Great hotel in convenient location ”
Staff very pleasant and helpful.
Reviewed October 29, 2018
Dear Ellen,
We appreciate you taking the time to write about your great experience with us. We hope that this will help our future guest in choosing the best accommodations for their trip. Please come visit us again so that we can provide you with another exceptional stay!
Sincerely,
Best Western Premier
Responded October 29, 2018
Best Western PREMIER Herald Square
Did you find this review helpful?|
8.4
Excellent
wanwanach from Thailand
Business traveler
King Bed
Stayed 8 nights in July 2018
superb location”
I travel for business trip and the location is right there in the midtown and also convenient for finding food or shopping
Reviewed October 02, 2018
Dear Wanwanach,
Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all of our guests. Come visit us again soon.
Best Regards,
Best Western Premier
Responded October 05, 2018
Best Western PREMIER Herald Square
Did you find this review helpful?|
8.8
Excellent
yannick from Reunion Island
Family with young children
2 Double Beds
Stayed 10 nights in July 2018
La localisation était vraiment bien, le petit déjeuner aussi. Le personnel est très accueillant,”
surtout Robert à l'accueil et Debbie du petit-déjeuner. On peut juste déplorer le manque d'insonorisation des chambres et la salle du petit-déjeuner trop petite. On a passé un très bon séjour.
Reviewed August 14, 2018
Dear Guest,
We appreciate you taking the time to write about your great experience with us. We hope that this will help our future guest in choosing the best accommodations for their trip. Please come visit us again so that we can provide you with another exceptional stay!
Best Regards,
Best Western Premier
Responded August 23, 2018
Best Western PREMIER Herald Square
Did you find this review helpful?|
10.0
Exceptional
Rizwana from Canada
Family with young children
King Bed
Stayed 3 nights in August 2018
Good hotel ”
The location is very good. Close to Times Square. Hotel staff was very helpful. Breakfast was good. Rooms are bit small. Little space to walk around in the room. Overall it was good experience.
Reviewed August 07, 2018
Dear Rizwana,
Thank you very much for taking the time to review our property. It's always heartwarming to hear that our breakfast and overall services were appreciated. We hope that you will come see us again soon so that we can provide another wonderful stay.
Kind Regards,
Best Western Premier
Responded August 13, 2018
Best Western PREMIER Herald Square
Did you find this review helpful?|
8.8
Excellent
Mirjana from Canada
Couple
Queen Bed Accessible Room
Stayed 4 nights in June 2018
very nice!!!”
just needs fridge in every room .. had to run to 13th floor or basement for the ice ..
otherwise, job well done .. and thank you !!!
Reviewed July 01, 2018
Dear Guest,
Thank you for providing our property with helpful feedback. We are glad you enjoyed your stay us. Our rooms are not equipped with fridges though we do provide it upon request. However, we apologize for not meeting your expectations regarding our room amenity. We hope you consider returning to our hotel soon!
Warm Regards,
Hafsah M.
enjoyed our location and found it convenient. We apologize for not meeting your expectations regarding our rooms and noise. We hope you consider returning to our hotel soon!
Warm Regards,
Management
Responded July 10, 2018
Best Western PREMIER Herald Square
Did you find this review helpful?|
7.6
Very good
Keith from United States
Couple
King Bed
Stayed 4 nights in March 2018
Great location, clean and comfortable”
No frills here, rooms are small but clean and comfortable. Breakfast options great but it gets busy some mornings and seating might be limited or you might wait 5 minutes. Location is perfect for accessing Subway or just walking around Midtown. Street noise is to be expected but wasn't too much of an issue. We would stay here again.
Reviewed March 13, 2018
Dear Guest,
Thank you very much for your review of your recent stay at our hotel. Your feedback is very valuable to us. We greatly appreciate your comments about aspects of the room, breakfast, and location. We hope you would return soon, as we strive to improve with each and every stay.
Warmest Regards,
Hafsah M.
Responded July 14, 2018
Best Western PREMIER Herald Square
Did you find this review helpful?|
9.2
Exceptional
Robert from United States
Solo traveler
King Bed
Stayed 2 nights in January 2018
Exceptional”
Very helpful and friendly staff, big and free breakfast was outstanding. Room was small but it's NYC so that's to be expected.
Reviewed January 18, 2018
Dear Guest,
Thank you for choosing to stay with us at Best Western Premier. We are happy to hear about your wonderful stay and the great experience you had with our staff. We hope you return soon!
Best wishes,
Hafsah M.
Responded July 10, 2018
Best Western PREMIER Herald Square
Did you find this review helpful?|
10.0
Exceptional
Sira
Solo traveler
King Bed
Stayed 3 nights in January 2018
very good”
free hot coffee all day all night. closed to 34St station. quiet and clean. Breakfast are lower than i expect
Reviewed January 07, 2018
Dear Guest,
Thank you for for choosing to stay with us. We are happy that you had a wonderful stay and found our location to be convenient. We hope you return soon!
Warm Regards,
Hafsah M.
Responded July 10, 2018
Best Western PREMIER Herald Square
Did you find this review helpful?|
8.4
Excellent
rulette from Philippines
Family with teens
2 Double Beds
Stayed 5 nights in May 2017
Convenient location”
We stayed for 5 nights at this hotel and the location was great. Walking distance to the Empire State Bldg, 5th Avenue, Times Square, and many other sites. There are many restaurants and shopping places in the area.
Reviewed January 02, 2018
Dear Guest,
Thank you for providing our property with your wonderful feedback! We are glad you enjoyed your stay us and found the location to be most convenient. We hope you return to our hotel soon!
Warm Regards,
Hafsah M.
Responded July 10, 2018
Best Western PREMIER Herald Square
1 traveler found this review helpful. Did you?|
10.0
Exceptional
Alessandro from Italy
Group
2 Double Beds
Stayed 9 nights in November 2017
Exceptional”
The only thing that has to be improved is the breakfast room, too small for the hotel capacity and we had often to wait in line
Reviewed December 02, 2017
Dear Guest,
Thank you very much for your review of your recent stay at our hotel. Your feedback is very valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments and hope you would return soon!
Regards,
Hafsah M.
Responded July 14, 2018
Best Western PREMIER Herald Square
Did you find this review helpful?|
9.2
Exceptional
John from United Kingdom
Solo traveler
Queen Bed Accessible Room
Stayed 5 nights in November 2017
Good stay”
Pleasant room, clean. Very helpful staff. Location is great, very central, close to Penn Station and subway. I had a view of the Empire State Building from my room.
Reviewed November 27, 2017
Dear Guest,
Thank you for choosing to stay with us at Best Western Premier! We are glad to hear about your wonderful stay. We hope you return soon!
Warm regards,
Hafsah M.
Responded July 10, 2018
Best Western PREMIER Herald Square
Did you find this review helpful?|
9.6
Exceptional
ANGELO from Philippines
Solo traveler
King Bed
Stayed 4 nights in June 2017
Wonderful Hotel”
Strategic location wonderful staff
Reviewed June 12, 2017
Dear Guest,
We are happy you chose to stay with us and even happier that you had a wonderful stay! We thank you for your great feedback and hope you return soon!
Warm Regards,
Hafsah M.
Responded July 10, 2018
Best Western PREMIER Herald Square
Did you find this review helpful?|
8.0
Excellent
rulette from Philippines
Family with teens
King Bed
Stayed 2 nights in May 2017
Very good”
Rooms are kinda small. Location is great. A lot of restaurants and convenience stores in the area. There's even a laundry shop right across the hotel. So close to 5th Ave., the Empire State Bldg., Times Square. Only 3-min walk to the nearest Metro station (34th St - Herald Square. I'd stay here again.
Reviewed May 31, 2017
Dear Rulette,
Thank you very much for your review of your stay at our hotel. Your feedback is very helpful to us. We greatly appreciate your comments and glad to hear you found our location to be most convenient. We hope you return soon!
Warm Regards,
Hafsah Miah
Responded July 14, 2018
Best Western PREMIER Herald Square
2 travelers found this review helpful. Did you?|
8.0
Excellent
Christof from Switzerland
Group
King Bed
Stayed 6 nights in April 2017
Very good”
The hotel is very good located and a plus is the breakfast, which is included in the price. It is a regular breakfast, which is ok.
However the only negative point is, that I tried to reserve a rental car and write therefore several times to the support hotline. They answered within 24h and where very friendly and helpful. But the hotel in NY did not replay on my e-mail at all, even I tried several e-mail addresses which I get from the support hotline.
Fazit: The hotel is quite good and a good value for the money but do not expect any extra services at all. If you expect this than this is the wrong address.
Reviewed April 25, 2017
Dear Christof,
Thank you for taking out the time to provide our hotel with your helpful feedback. Your feedback is very valuable to us. We apologize for not meeting your expectations. We hope you would consider returning as we strive to improve with each and every stay.
Warmest Regards!
Responded July 16, 2018
Best Western PREMIER Herald Square
Did you find this review helpful?|
9.6
Exceptional
Rose from United States
Solo traveler
Queen Bed Accessible Room
Stayed 2 nights in April 2017
Exceptional”
The location was just what our group was looking for. We discovered new restaurants and were able to walk to Times Square and 5th Avenue quite easily. This is where we plan to stay from here on out. Excellent hotel!!
Reviewed April 07, 2017
Dear Guest,
We are so happy to hear you and your group enjoyed your stay, and found the location to be exactly what you were looking for. Thank you for choosing to stay with us. We hope you return soon!
Warmest Regards,
Hafsah Miah
Responded July 14, 2018
Best Western PREMIER Herald Square
Did you find this review helpful?|
5.6
JEROME from Australia
Couple
King Bed
Stayed 2 nights in November 2016
We have expected more.”
It was generally ok other than the reception was on a higher floor and there was no one to assist with luggages.
Reviewed April 03, 2017
Dear Guest,
Thank you for providing our property with helpful feedback. Your feedback is very valuable to us. We apologize for not meeting your expectations. We hope you would consider returning again, as we strive to improve with each and every stay.
Warmest Regards,
Hafsah M.
Responded July 16, 2018
Best Western PREMIER Herald Square
Did you find this review helpful?|
9.6
Exceptional
Jacob from United States
Couple
King Bed
Stayed 4 nights in March 2017
Vacation in New York”
My wife and I really enjoyed our stay at Best Western Premier in Herald Square. It is a small room, but everything is small in New York. But the room had plenty of space to relax. The food(breakfast) is okay... I would recommend adding a waffle maker
Reviewed March 15, 2017
Dear Jacob,
Thank you for your feedback of your stay with us. We are very happy to hear you enjoyed your stay. As we strive to improve with each and every stay we hope you would return soon.
Warmest Regards!
Responded July 16, 2018
Best Western PREMIER Herald Square
Did you find this review helpful?|
9.6
Exceptional
Mary from United States
Solo traveler
King Bed
Stayed 4 nights in February 2017
Reasonably priced and convenient”
My room was spotless, no waiting for the elevator, hot breakfast (coffee could be better), pleasant staff, all for a reasonable price. This hotel is around the block from Han Bat, an excellent Korean restaurant, also reasonably priced. I have looked for reasonably priced hotels in NYC for years, and this is the best thus far. I am a solo traveler, and my room would be small for two. I never spend much time in the room so it suited me just fine.
Reviewed February 19, 2017
Dear Mary,
Thank you for taking the time to provide our hotel with your valuable feedback. We are happy to hear you had a wonderful stay with us and found the location and hotel convenient. As we strive to improve with each and every stay, we hope you would return soon.
Warmest Regards,
Hafsah M.
Responded July 16, 2018
Best Western PREMIER Herald Square
Did you find this review helpful?|
10.0
Exceptional
Pui from Malaysia
Couple
King Bed
Stayed 4 nights in February 2017
Clean room but slightly small”
Great location; few blocks away from Penn Station, Grand Central, Times Sq. Walkable distance roughly 10-20min to everywhere you need as a tourist. Professional service from the staffs, they provide hot water, tea coffee at the lobby. Very useful considering a lot American hotels does not provide kettle in the room.
Improvements that I believe could do would be the size of breakfast dining area. Considering you have close to 20 floors with about 4 rooms each level, the dining area is really small with some mornings out of our 5 days stay we couldn't get seats and had to stand by tables to wait for others to finish. Extremely long wait during peak time for lifts as well because there are only 2 elevators. We had king bed room and it was quite small as compare to other American hotels. Not much soace for 2 Asians to move around. Our first visit to New York not sure if this is what the city offers generally.
Reviewed February 10, 2017
Dear Pui,
Thank you for providing our property with such valuable feedback. We are glad to hear you found our staff helpful and enjoyed our breakfast. We hope you consider returning to our hotel soon!
Responded July 14, 2018
Best Western PREMIER Herald Square
Did you find this review helpful?|
123
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Exceptional location
- Empire State Building
- 34th Street- Herald Square Subway Station is within 0.23 km