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8.4

Excellent
2.0% this month
/10
(1,376 reviews)See what guests said
Highly rated by guests – 80% would recommend
Breakfast10
Housekeeping8
Shops2
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Modell's

50 m

Victoria's Secret

170 m

H&M

170 m

I Love Souvenirs

190 m

Macy's Herald Square

200 m

Popular landmarks
Grand Central Terminal

750 m

Broadway

840 m

Times Square

840 m

Top of the Rock

1.1 km

High Line

1.6 km

Closest landmarks
Consulate General of Lithuania

180 m

Fifth Avenue

250 m

The Kings College Inc

250 m

Skyline Associates LLC

250 m

Macy's Thanksgiving Day Parade

250 m

Best Western PREMIER Herald Square

"The staff was welcoming and courteous each time I encountered them."

Kimberly - May 8, 2022
Standard Double Room with Two Double Beds Best Western PREMIER Herald Square
Lobby Best Western PREMIER Herald Square
Lobby Best Western PREMIER Herald Square
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Best Western PREMIER Herald Square

50 W 36th Street, Times Square, New York (NY), United States, 10018-8001 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Times Square, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Central Park. This 3-star property features fitness center to make your stay more indulgent and memorable.

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This property is in high demand!

4 travelers have booked today.

Announcements by hotel (1)
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
  • 230 meters to public transportation

  • Located in heart of New York (NY)

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Value for money8.1
Location rating9.2
Nearest airportLaGuardia Airport (LGA)
Distance to airport9.9 km

Rooms available at Best Western PREMIER Herald Square

1 King Bed Non-Smoking
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Executive King Non Smoking
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
2 Double Beds No Smoking
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 double beds
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1 Queen - Accessible
...
  • Non-smoking
  • Shower
  • 1 queen bed
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Standard King Room
...
  • Room size: 19 m²/205 ft²
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Standard Double Room with Two Double Beds
...
  • Room size: 20 m²/215 ft²
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Standard Room
...
  • Room size: 20 m²/215 ft²
  • Shower
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Double Non-Smoking Room
...
  • Room size: 20 m²/215 ft²
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
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Queen Room
...
  • Shower
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Frequently asked questions

What time is check-in and check-out at Best Western PREMIER Herald Square?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Best Western PREMIER Herald Square?

For those who wish to drive their own cars, Best Western PREMIER Herald Square has a car park that's close to the hotel. If you're looking for an easy way to get around New York (NY) with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Best Western PREMIER Herald Square?

Adults can enjoy breakfast offered with an additional charge of 13 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Best Western PREMIER Herald Square?

Best Western PREMIER Herald Square does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Best Western PREMIER Herald Square?

The closest train, metro, or bus station to Best Western PREMIER Herald Square is 42nd Str./Fifth Avenue-Bryant Park Subway Station, 490 m away.

What restaurants are nearby Best Western PREMIER Herald Square?

Restaurants including Tio Pio West, Trademark Taste + Grind and Jerusalem Cafe are popular in Best Western PREMIER Herald Square’s neighborhood which is known as Times Square.

What popular shopping places are close to Best Western PREMIER Herald Square?

Shopping options in Best Western PREMIER Herald Square’s Times Square neighborhood include Macy's Herald Square, Modell's and Victoria's Secret.

What are popular attractions near Best Western PREMIER Herald Square?

Guests at Best Western PREMIER Herald Square can easily visit Top of the Rock, Times Square and Broadway located in the Times Square area.

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Explore the neighborhood

What people love about Best Western PREMIER Herald Square

  • 9.2

    Exceptional
    Staff 

    "The staff was welcoming and courteous each time I encountered them."

    Kimberly

    |

    May 8, 2022

  • 9.2

    Exceptional
    Cleanliness

    "The beds were comfy and the hotel is very clean."

    Kimberly

    |

    May 8, 2022

  • 9.2

    Exceptional

    "We also enjoyed the bar on the first floor and the manager Sergio was the best!!"

    Kimberly

    |

    May 8, 2022

Overall rating:

8.4

Excellent
1,376 reviews
Cleanliness
8.7
Facilities
7.8
Location
9.2
Read all reviews >
What travelers say they love:
Staff is a balance of helpful and needs improvement.
Valeriano from Singapore
Couple
More about Best Western PREMIER Herald Square

More about Best Western PREMIER Herald Square

Best Western PREMIER Herald Square

For travelers who want to take in the sights and sounds of New York (NY), Best Western PREMIER Herald Square is the perfect choice. Its convenient location right in the city center allows you more time to see all that New York (NY) has to offer.
At Best Western PREMIER Herald Square, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Best Western PREMIER Herald Square makes it easy to plan your day trips, sightseeing, and more around New York (NY). Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs.
Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Best Western PREMIER Herald Square thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
All rooms at Best Western PREMIER Herald Square are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper and cable TV. In some select rooms, you can find a coffee or tea maker at your disposal.
Best Western PREMIER Herald Square also provides a hair dryer in some of its bathrooms for your convenience.


Dining and things to do

Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A memorable night with your travel companions can be had without going far, at the hotel's bar. Best Western PREMIER Herald Square has vending machines for 24-hour available light snacks and drinks.
Apart from amenities and services, Best Western PREMIER Herald Square goes the extra mile to make sure all guests make the most of their time. Check out the hotel's fitness facility to stay fit and firm on vacation.


Around the property

Experience New York (NY) like a true local. An afternoon of browsing the works at The National 9/11 Memorial & Museum located 4.9 km away can familiarize you with the local art scene. Experience local culture through architecture at Top of the Rock located 1.0 km away.

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Amenities and facilities
Very good
Facilities

7.8

Most talked about facilities

Breakfast

15 mentions

Housekeeping

3 mentions

Food & Dining

1 mention

Languages spoken

  • English
  • Arabic
  • French
  • Hindi
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed

Getting around

  • Car park [nearby]
  • Taxi service

Available in all rooms

  • Additional toilet
  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Carpeting
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Linens
  • Non-smoking
  • Private bathroom
  • Radio
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Window
Food and dining
Breakfast options
  • American
  • Continental
  • Buffet
Location
50 W 36th Street, Times Square, New York (NY), United States, 10018-8001
Exceptional
Location

9.2

Airports

  • LaGuardia Airport (LGA)
    9.9 km 19 min drive
  • Teterboro Airport (TEB)
    13.4 km 30 min drive

Public transportation

  • 34th Street- Herald Square Subway Station
    230 m 6 min drive
  • 42nd Str./Fifth Avenue-Bryant Park Subway Station
    500 m 7 min walk

Hospital or clinic

  • MD BERRY
    290 m

Shopping

  • Macy's Herald Square
    200 m

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Empire State Building
    220 m
  • Grand Central Terminal
    750 m
  • Broadway
    840 m
  • Times Square
    840 m
  • Top of the Rock
    1.1 km
  • High Line
    1.6 km
  • Central Park
    2.3 km
  • The Metropolitan Museum of Art
    3.7 km
  • The National 9/11 Memorial & Museum
    4.9 km
  • Statue of Liberty
    8.4 km

Nearby landmarks

  • Modell's
    50 m
  • Victoria's Secret
    170 m
  • H&M
    170 m
  • Consulate General of Lithuania
    180 m
  • I Love Souvenirs
    190 m
  • Macy's Herald Square
    200 m
  • Herald Square
    220 m
  • Empire State Building
    220 m
  • Astro Gallery of Gems
    230 m
  • 34th Street- Herald Square Subway Station
    230 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Extras

  • Breakfast charge (unless included in room price)13 USD
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Best Western PREMIER Herald Square from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.7
Facilities7.8
Location9.2
Room comfort and quality6.4
Service8.6
Value for money8.1
High score for New York (NY)
Rating
9+ Exceptional (41)
8-9 Excellent (22)
7-8 Very Good (15)
6-7 Good (2)
<6 Below Expectation (11)
Time of the year
Mar - May (21)
Jun - Aug (19)
Sep - Nov (21)
Dec - Feb (30)
All guests (204)
All room types
All languages

Show reviews that mention 

Showing 91 verified guest comments
12345
9.6
Exceptional
Jacob from United States
Couple
Executive King Non Smoking
Stayed 4 nights in March 2017

Vacation in New York”

My wife and I really enjoyed our stay at Best Western Premier in Herald Square. It is a small room, but everything is small in New York. But the room had plenty of space to relax. The food(breakfast) is okay... I would recommend adding a waffle maker

Reviewed March 15, 2017

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Dear Jacob, Thank you for your feedback of your stay with us. We are very happy to hear you enjoyed your stay. As we strive to improve with each and every stay we hope you would return soon. Warmest Regards!

Responded July 16, 2018
Best Western PREMIER Herald Square
9.2
Exceptional
Michael from Sweden
Group
2 Double Beds No Smoking
Stayed 3 nights in January 2017

Great deal!”

This hotel is perfect for a stay in NYC. The location is hard to beat - close to the main subway stations that will take you pretty much anywhere, plus it's close to Times Square and Herald Square. The room (2 queen beds for 4 people) is quite tiny, so be ready for that. If you're there for a short stay, it's perfectly fine, but if you're planning a longer stay (1 week or more), then you may have to fight for space! but if you're well organized, you shouldn't have any problems. The Breakfast is decent - cereal, pancakes/french toast, bacon/sausage, toast/bagels, muffins/cookies, oatmeal, yoghurt etc. The only trouble with the breakfast is finding a space to sit on a busy morning (the weekend). The staff is super friendly!

Reviewed January 31, 2017

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Dear Michael, Thank you for choosing to stay at Best Western Premier. We are glad to hear you found our location very convenient. Your feedback is very valuable to us, as we strive to improve with each and every stay. We hope you will return soon! Warmest Regards, Hafsah M.

Responded July 14, 2018
Best Western PREMIER Herald Square
10.0
Exceptional
Pui from Malaysia
Couple
Executive King Non Smoking
Stayed 4 nights in February 2017

Clean room but slightly small”

Great location; few blocks away from Penn Station, Grand Central, Times Sq. Walkable distance roughly 10-20min to everywhere you need as a tourist. Professional service from the staffs, they provide hot water, tea coffee at the lobby. Very useful considering a lot American hotels does not provide kettle in the room. Improvements that I believe could do would be the size of breakfast dining area. Considering you have close to 20 floors with about 4 rooms each level, the dining area is really small with some mornings out of our 5 days stay we couldn't get seats and had to stand by tables to wait for others to finish. Extremely long wait during peak time for lifts as well because there are only 2 elevators. We had king bed room and it was quite small as compare to other American hotels. Not much soace for 2 Asians to move around. Our first visit to New York not sure if this is what the city offers generally.

Reviewed February 10, 2017

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Dear Pui, Thank you for providing our property with such valuable feedback. We are glad to hear you found our staff helpful and enjoyed our breakfast. We hope you consider returning to our hotel soon!

Responded July 14, 2018
Best Western PREMIER Herald Square
8.0
Excellent
rulette from Philippines
Family with teens
Executive King Non Smoking
Stayed 2 nights in May 2017

Very good”

Rooms are kinda small. Location is great. A lot of restaurants and convenience stores in the area. There's even a laundry shop right across the hotel. So close to 5th Ave., the Empire State Bldg., Times Square. Only 3-min walk to the nearest Metro station (34th St - Herald Square. I'd stay here again.

Reviewed May 31, 2017

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Dear Rulette, Thank you very much for your review of your stay at our hotel. Your feedback is very helpful to us. We greatly appreciate your comments and glad to hear you found our location to be most convenient. We hope you return soon! Warm Regards, Hafsah Miah

Responded July 14, 2018
Best Western PREMIER Herald Square
10.0
Exceptional
mustapha from United States
Couple
Executive King Non Smoking
Stayed 1 night in November 2018

Exceptional”

Nice hotel near time sq, rooms are good size, no fridge though, the girl working at night shift was great and helpful. Poeple that complain about the size of the room or the price of the hotel you shouldn’t come to NY, this one of the greatest cities if not the best so expect high prices and small space.

Reviewed November 05, 2018

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Dear Mustapha, Dear Guest, Thank you for taking the time to write such a nice review regarding your stay at out hotel. Your comments are very important to us and help us to continue to provide excellent customer service to our guests. We hope you will continue to use Best Western Premier for all your hospitality needs. Warmest regards, Best Western Premier

Responded November 18, 2018
Best Western PREMIER Herald Square
10.0
Exceptional
Sylvia from Singapore
Group
2 Double Beds No Smoking
Stayed 1 night in January 2019

Better service than Westin Times Square”

We stayed 1 night there before checking in to Westin Times Square, though the room and facilities not as good as Westin, it’s customer service level is definitely far better than Westin. The price is pretty reasonable given it’s location and the breakfast is pretty good. Highly recommended!

Reviewed January 09, 2019

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Dear Sylvia, Thank you very much for your great review. Our staff is always working hard to improve our services and amenities so that all our guests can have a comfortable and satisfactory stay. We hope that you will come see us again soon so that we can provide another wonderful stay. Best, Best Western Premier

Responded January 24, 2019
Best Western PREMIER Herald Square
8.8
Excellent
Tracy from United Kingdom
Family with teens
2 Double Beds No Smoking
Stayed 7 nights in November 2018

Excellent”

Our party of 4 stayed here for a week in Nov2018. We asked for a quiet room away from the elevator and road noise and the staff were most helpful accommodating us . We also had a great view of Empire State from our window . Breakfast was great and the location was fab . We stayed in a room with 2 double beds . The room was clean and modern however was very small even for New York standards . We had 3 full size cases and there was actually no where to put them other than on top of the tiny wardrobe , set of drawers and at the door. ( The staff were more than helpful and said we could leave our empty cases with them however There wasn't enough drawer space or hanging space to unpack them all ). This was our only disappointment. We had to be super tidy and organised. The room would have been more than adequate for 2 however , 4 adults it was just way too small for a week . This minor disappointment did not spoil our stay at this hotel and we would stay here again . 2 rooms though

Reviewed February 10, 2019

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Dear Tracy, We appreciate you taking the time to write about your great experience with us. We hope that this will help our future guest in choosing the best accommodations for their trip. Please come visit us again so that we can provide you with another exceptional stay! Sincerely, Best Western Premier

Responded March 14, 2019
Best Western PREMIER Herald Square
9.6
Exceptional
Rose from United States
Solo traveler
Stayed 2 nights in April 2017

Exceptional”

The location was just what our group was looking for. We discovered new restaurants and were able to walk to Times Square and 5th Avenue quite easily. This is where we plan to stay from here on out. Excellent hotel!!

Reviewed April 07, 2017

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Dear Guest, We are so happy to hear you and your group enjoyed your stay, and found the location to be exactly what you were looking for. Thank you for choosing to stay with us. We hope you return soon! Warmest Regards, Hafsah Miah

Responded July 14, 2018
Best Western PREMIER Herald Square
9.2
Exceptional
Dennis from Singapore
Group
2 Double Beds No Smoking
Stayed 3 nights in August 2016

Fantastic location with breakfast provided! ”

The location was fantastic. Not very crowded and noisy, but it is still very near attractions! Time square is just a mere 10 minutes walk, train to Wall Street and Statue of Liberty cruise in just 20 minutes. But since we are a group of 4, we just use uber to get around! The hotel is situated in a centralised area, getting around using uber in a group is definitely value for money!

Reviewed August 12, 2016

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9.6
Exceptional
Mary from United States
Solo traveler
Executive King Non Smoking
Stayed 4 nights in February 2017

Reasonably priced and convenient”

My room was spotless, no waiting for the elevator, hot breakfast (coffee could be better), pleasant staff, all for a reasonable price. This hotel is around the block from Han Bat, an excellent Korean restaurant, also reasonably priced. I have looked for reasonably priced hotels in NYC for years, and this is the best thus far. I am a solo traveler, and my room would be small for two. I never spend much time in the room so it suited me just fine.

Reviewed February 19, 2017

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Dear Mary, Thank you for taking the time to provide our hotel with your valuable feedback. We are happy to hear you had a wonderful stay with us and found the location and hotel convenient. As we strive to improve with each and every stay, we hope you would return soon. Warmest Regards, Hafsah M.

Responded July 16, 2018
Best Western PREMIER Herald Square
9.2
Exceptional
Irene from Philippines
Group
Executive King Non Smoking
Stayed 3 nights in July 2016

Great location”

Staff were nice and friendly. Great location. Subway station and Macy's within 3 minutes walk. Empire State Bldg is also nearby. Time square and broadway is just 1 subway station away. Small room but we're always out so it doesn't really matter. Breakfast is good and freshly cooked everyday.

Reviewed July 16, 2016

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10.0
Exceptional
Rizwana from Canada
Family with young children
Executive King Non Smoking
Stayed 3 nights in August 2018

Good hotel ”

The location is very good. Close to Times Square. Hotel staff was very helpful. Breakfast was good. Rooms are bit small. Little space to walk around in the room. Overall it was good experience.

Reviewed August 07, 2018

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Dear Rizwana, Thank you very much for taking the time to review our property. It's always heartwarming to hear that our breakfast and overall services were appreciated. We hope that you will come see us again soon so that we can provide another wonderful stay. Kind Regards, Best Western Premier

Responded August 13, 2018
Best Western PREMIER Herald Square
8.0
Excellent
Christof from Switzerland
Group
Executive King Non Smoking
Stayed 6 nights in April 2017

Very good”

The hotel is very good located and a plus is the breakfast, which is included in the price. It is a regular breakfast, which is ok. However the only negative point is, that I tried to reserve a rental car and write therefore several times to the support hotline. They answered within 24h and where very friendly and helpful. But the hotel in NY did not replay on my e-mail at all, even I tried several e-mail addresses which I get from the support hotline. Fazit: The hotel is quite good and a good value for the money but do not expect any extra services at all. If you expect this than this is the wrong address.

Reviewed April 25, 2017

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Dear Christof, Thank you for taking out the time to provide our hotel with your helpful feedback. Your feedback is very valuable to us. We apologize for not meeting your expectations. We hope you would consider returning as we strive to improve with each and every stay. Warmest Regards!

Responded July 16, 2018
Best Western PREMIER Herald Square
8.4
Excellent
rulette from Philippines
Family with teens
2 Double Beds No Smoking
Stayed 5 nights in May 2017

Convenient location”

We stayed for 5 nights at this hotel and the location was great. Walking distance to the Empire State Bldg, 5th Avenue, Times Square, and many other sites. There are many restaurants and shopping places in the area.

Reviewed January 02, 2018

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Dear Guest, Thank you for providing our property with your wonderful feedback! We are glad you enjoyed your stay us and found the location to be most convenient. We hope you return to our hotel soon! Warm Regards, Hafsah M.

Responded July 10, 2018
Best Western PREMIER Herald Square
9.2
Exceptional
Saharat from Thailand
Executive King Non Smoking
Stayed 2 nights in August 2016

Exceptional”

Worth every single dollar. Very convenient. 5 mins walk from Penn Station and Medison square garden. Clean and comfy room.

Reviewed August 14, 2016

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Dear Guest, Thank you for choosing to stay with us. We are happy to hear you had a wonderful stay and found our location to be most convenient. Thank you for such great feedback, we really appreciate it! We hope you return soon to stay with us! Warm Regards, Hafsah M.

Responded July 10, 2018
Best Western PREMIER Herald Square
8.0
Excellent
George from United Kingdom
Group
1 King Bed Non-Smoking
Stayed 3 nights in May 2016

Well done Best Western Premier”

We had a hectic four-day stay in New York City and this hotel was an ideal central base. The staff were very efficient and friendly and there was a free breakfast thrown in, which we found a bit disappointing. Would possibly stay there again.

Reviewed June 05, 2016

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10.0
Exceptional
David from United States
Couple
Executive King Non Smoking
Stayed 3 nights in February 2017

Great stay”

The room was great for the price, bed was comfortable, and the shower was great. The hotel was walking distance or just a cheap cab ride away from anything you would want to do in midtown NYC. The staff was super helpful with food advice and directions to different places around town. The breakfast in the morning was great, lots of choices with different food choices every morning.

Reviewed February 07, 2017

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Dear David, Thank you for your review for your stay. We are so happy to hear you found us to be very helpful and found our location to be most convenient.Thank you for choosing to stay with us. We hope you return soon! Warmest Regards, Hafsah Miah

Responded July 14, 2018
Best Western PREMIER Herald Square
9.2
Exceptional
Kendra from Indonesia
Couple
1 King Bed Non-Smoking
Stayed 1 night in December 2019

Excellent!”

Pro : Location, super strategic! Bed, very comfortable. Universal charger vending machine, helpful for naive traveller. Clean. I love how they fold the towel in the bathroom too! Friendly staff, helpful, we’re coming late from shopping for checkout. They give me extra time we need without extra charge. Con : Dont open the curtain on winter, super cold the heater cant handle the cold from outside window. The room kinda small, but doesnt really matter if you spend most of your time outside. But definitely not comfy for family with children.

Reviewed December 12, 2019

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Dear Kendra, We appreciate you taking the time to write about your great experience with us. We hope that this will help our future guest in choosing the best accommodations for their trip. Please come visit us again so that we can provide you with another exceptional stay! Sincerely, Best Western Premier

Responded December 30, 2019
Best Western PREMIER Herald Square
8.4
Excellent
Jaegeun from South Korea
Business traveler
Executive King Non Smoking
Stayed 3 nights in January 2017

Good location, not good envarionment”

The location was good (middle of Manhatton) and the staffs were good. However, the price was quite expensive although not spacious room. But we should understand it was in downton of Manhatton. The wosrt thing was that the room was noisy. It was caused by elevator. It noised all the day and night time.

Reviewed January 16, 2017

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Dear Jaegeun, Thank you very much for your review of your stay at our hotel. Your feedback is very helpful to us. We are happy to hear you found our staff helpful and location to be convenient. We apologize for any inconvenience you experienced during your stay and hope you would consider returning! Warmest Regards!

Responded July 14, 2018
Best Western PREMIER Herald Square
8.4
Excellent
Yansen from Indonesia
Business traveler
Executive King Non Smoking
Stayed 1 night in August 2015

A nice small hotel, so worth it at the heart of New York”

Went here in Summer 2015 for a short two day trip. I loved the central location which gets me around the NY attractions in a short time. A nice small hotel

Reviewed March 12, 2016

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