Exceptional 9.3
Based on 28 reviews

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About this property


Located in a quiet cobbled street close to the famous Karlskirche, this hotel offers luxury at reasonable prices five minutes from the opera house. The hotel is within easy walking distance of the historic city center, only five minutes from the Ringstrasse and the St, Stephen’s Cathedral. The metro station Karlsplatz is only two blocks away. The Best Western Premier Hotel Kaiserhof Wien has large, beautifully decorated rooms, modern bathrooms, satellite TV, and free internet access in the public spaces. The hotel serves a champagne breakfast, and the piano bar is a great place to relax. Leisure options include a gym, sauna, and solarium.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Ticket service

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Room service

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area


  • Check-in/check-out [express]
  • Check-in [24-hour]
  • Elevator
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • French
  • German
  • Hungarian
  • Italian
  • Russian
  • Spanish
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Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-7 year(s) Must use an extra bed
  • Guests over 7 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 37 EUR
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 km
Distance to Airport: 21 km
Internet Usage Fee: 0 EUR
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 6
Number of Rooms : 74
Parking Fee (per day): 20.50 EUR
Reception Open Until: 12:00 PM
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Built: 1896
Year Hotel Last Renovated: 2014
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Verified traveler reviews

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based on 28 reviews
  • Cleanliness 9.4
  • Facilities 9.1
  • Location 9.3
  • Room comfort and quality 9.5
  • Service 9.6
  • Value for money 8.9
  • Food and dining 9.1
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