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Exterior view, Best Western Premier Hotel Royal Santina in Rome
Double Room Single Use - Guestroom, Best Western Premier Hotel Royal Santina in Rome
Exterior view, Best Western Premier Hotel Royal Santina in Rome
Best Western Premier Hotel Royal Santina
Lobby, Best Western Premier Hotel Royal Santina in Rome
Fitness center, Best Western Premier Hotel Royal Santina in Rome
Fitness center, Best Western Premier Hotel Royal Santina in Rome

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8.6

Excellent

6,598 reviews

6,598 reviews

Housekeeping18
Breakfast7
Shops2
See map
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Basilica Del Sacro Cuore Di Gesu
80 m
Borri Books
110 m
Termini Art Gallery
110 m
National Roman Museum - The Baths of Diocletian
140 m
Trambus Open
140 m
Popular landmarks
Basilica di Santa Maria Maggiore
690 m
Galleria Borghese
1.5 km
Trevi Fountain
1.5 km
Spanish Steps (Piazza di Spagna)
1.6 km
Colosseum
1.6 km
Closest landmarks
Terminal Park
20 m
Piazza dei Cinquecento
230 m
Stazione Roma Termini
230 m
Enjoy Rome
250 m
Fratelli Ghezzi
260 m

Best Western Premier Hotel Royal Santina

22, Street Marsala, Termini Central Station, Rome, Italy, 00185 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Termini Central Station, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Colosseum. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

Hygiene Plus

Located in heart of Rome

Front desk [24-hour]

Airport transfer

110 meters to public transportation

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Pets allowed

Car park

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Rome every 1 minutes on Agoda.com
Value for money7.9
Distance to city center0 Km
Location rating9.2
Nearest airportCiampino-G. B. Pastine International Airport (CIA)
Distance to airport13.7 km

Rooms available at Best Western Premier Hotel Royal Santina

Very good
Room comfort & quality

7.8

Double or Twin Room
...
  • Room size: 22 m²/237 ft²
  • Balcony/terrace
  • 2 single beds or 1 double b...
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Triple
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 queen bed and 1 single be...
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Junior King Suite
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 5 double beds and 9 bunk be...
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JUNIOR SUITE 1 KING BED,JRSTE,LIVNG,TERACE,CITYVW,WIFI,TEACOF
...
    Enter dates to see prices
    Comfort King Room
    ...
    • Room size: 22 m²/237 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Small Double Room with 160cm Width Bed
    ...
    • Room size: 16 m²/172 ft²
    • Shower
    • 1 semi double bed
    Enter dates to see prices
    Comfort Room
    ...
    • Room size: 22 m²/237 ft²
    • Shower
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Double Room Single Use
    ...
    • Room size: 22 m²/237 ft²
    • Shower
    • 1 single bed
    Enter dates to see prices
    Superior Double
    ...
    • Room size: 24 m²/258 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Comfort Twin Room
    ...
    • Room size: 22 m²/237 ft²
    • Shower
    • 3 sofa beds and 2 queen bed...
    Enter dates to see prices

    Frequently asked questions

    Does Best Western Premier Hotel Royal Santina provide shuttle service for getting around?

    For your ease of travel around the city, Best Western Premier Hotel Royal Santina provides None right at your doorstep making it easy for you to get to places effortlessly.

    Are there ATM on-site at Best Western Premier Hotel Royal Santina?

    Absolutely! The benefits of staying at Best Western Premier Hotel Royal Santina include an on-site ATM, providing customers with easy access point for cash withdrawal and remaining worry-free throughout your trip.

    What is the average travel time to the nearest airport from Best Western Premier Hotel Royal Santina?

    The average travel time to get from Best Western Premier Hotel Royal Santina to the airport is 45 minutes, but please bear in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

    What interesting attractions are in close proximty of Best Western Premier Hotel Royal Santina that are in walking range?

    While staying at Best Western Premier Hotel Royal Santina, kick start your holiday break by visiting the nearest attractions that are within walking distance to the property which include Borri Books, Termini Art Gallery, and National Roman Museum - The Baths of Diocletian.

    What bars are nearby Best Western Premier Hotel Royal Santina?

    While staying at Best Western Premier Hotel Royal Santina, delight in your evening or night out at Solea Club, Fuzzy Bar, and Micca Club to get the most out of your nightlife.

    When was Best Western Premier Hotel Royal Santina built?

    Best Western Premier Hotel Royal Santina was built in 1983.

    What is the average rating that verified Solo travelers' have given to Best Western Premier Hotel Royal Santina?

    Verified solo travelers that have stayed at this property have given Best Western Premier Hotel Royal Santina an average rating of 8.5. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

    What is the typical rating that past Families with young children have given to Best Western Premier Hotel Royal Santina?

    Past families with young children that have stayed at this property have given Best Western Premier Hotel Royal Santina an average rating of 8.5. You can look up more complete customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

    What restaurants are close by Best Western Premier Hotel Royal Santina?

    Best Western Premier Hotel Royal Santina’s local community is Termini Central Station which consists of popular restaurants such as Cotto Restaurant, Target, and Pinsere.

    What time is check-in and check-out at Best Western Premier Hotel Royal Santina?

    Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated time frame may be charged an additional fee.

    What is the closest airport to Best Western Premier Hotel Royal Santina?

    The nearest airport to Best Western Premier Hotel Royal Santina is Perugia San Francesco d'Assisi-Umbria International Airport, 133.0 km away.

    See map

    Explore the neighborhood

    What people love about Best Western Premier Hotel Royal Santina

    • 10

      Exceptional
      Cleanliness

      "Room very clean."

      Raphael

      |

      March 22, 2023

    • 10

      Exceptional
      Cleanliness

      "Room was cozy and clean."

      Goh

      |

      December 13, 2022

    • 8

      Very good
      Location

      "Super convenient as it is near to termini station with plenty choices on food."

      Rachel

      |

      April 17, 2023

    Property ranking|Compared to 10,710 Rome properties
    See all rankings
    Location score
    9.2/10
    Room comfort score
    7.8/10
    Cleanliness score
    8.4/10
    Value for money score
    7.9/10
    Better than
    98
    %
    of Rome properties
    Better than
    98
    %
    of Rome properties
    Better than
    97
    %
    of Rome properties
    Better than
    96
    %
    of Rome properties
    Overall rating:

    8.6

    Excellent
    6,598 reviews
    Cleanliness
    8.4
    Facilities
    7.7
    Location
    9.2
    Read all reviews >
    More about Best Western Premier Hotel Royal Santina

    More about Best Western Premier Hotel Royal Santina

    Best Western Premier Hotel Royal Santina

    Get the most from an urban escape in Rome when you book a room at Best Western Premier Hotel Royal Santina. Located right in the city center, Best Western Premier Hotel Royal Santina saves you time and travel by letting you wake up right in the heart of the best neighborhood. Go beyond the touristy and get deeper into the offerings of Rome with a stay at Best Western Premier Hotel Royal Santina, located merely 1.6 km from Colosseum.
    Best Western Premier Hotel Royal Santina provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Rome.
    If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site.
    For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
    Feel right at home during your stay at Best Western Premier Hotel Royal Santina. Some rooms at Best Western Premier Hotel Royal Santina are equipped with air conditioning for your convenience. Some rooms at Best Western Premier Hotel Royal Santina include special design features like a balcony or terrace. In-room entertainment such as daily newspaper and cable TV is provided for guests in some selected rooms.
    The hotel also offers a coffee or tea maker, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


    Dining and things to do

    Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Best Western Premier Hotel Royal Santina. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
    Best Western Premier Hotel Royal Santina has vending machines that provide round-the-clock refreshment, at low cost. Guests who prefer to make their own meals will love the in-house shared kitchen available here.
    Best Western Premier Hotel Royal Santina lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.


    Around the property

    Take some time to explore Rome during your stay at the hotel. One of the city's most iconic and famous buildings is Pantheon, located 2.0 km away. An afternoon of browsing the works at Galleria Borghese located 1.4 km away can familiarize you with the local art scene.


    Reasons to stay here

    Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
    This accommodation is highly recommended for its location, scoring higher than 98% of other options in the city.
    It's hard to beat the room comfort here, which is rated higher than 98% of other accommodations in Rome.

    Show less

    Amenities and facilities

    Very good
    Facilities

    7.7

    Most talked about facilities

    Breakfast

    32 mentions

    Housekeeping

    21 mentions

    Internet

    8 mentions

    Food & Dining

    1 mention

    Languages spoken
    • English
    • French
    • German
    • Italian
    • Spanish
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Ticket services
    • Tours
    Cleanliness and safety
    • Anti-viral cleaning products
    • Breakfast in room
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    Dining, drinking, and snacking
    • Alternative meal arrangement
    • Bar
    • Breakfast [buffet]
    • Breakfast [continental]
    • Coffee shop
    • Happy hour
    • Kitchen
    • Restaurants
    • Room service
    • Shared kitchen
    • Vending machine
    Services and conveniences
    • Air conditioning in public area
    • Cash withdrawal
    • Concierge
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Heating in public area
    • Invoice provided
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoking area
    • Xerox/fax in business center
    For the kids
    • Kids meal
    Access
    • Cat-friendly
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Pets allowed for free
    • Security [24-hour]
    • Service animals are welcome
    • Smoke alarms
    Getting around
    • Airport transfer
    • Car park [charges apply]
    • Car park [nearby]
    • Car park [on-site]
    • Car power charging station
    • Shuttle service
    • Taxi service
    Available in all rooms
    • Air conditioning
    • Coffee/tea maker
    • Desk
    • Free bottled water
    • Hair dryer
    • In-room safe box
    • Ironing facilities
    • Mini bar
    • Private bathroom
    • Shower
    • Slippers
    • Sofa
    • Telephone
    • Toiletries
    • TV [flat screen]
    • Wi-Fi [free]

    Food and dining

    Breakfast options
    • American
    • Continental
    • Italian
    • Vegetarian
    • Gluten-free
    • Buffet

    Location

    22, Street Marsala, Termini Central Station, Rome, Italy, 00185
    Exceptional
    Location

    9.2

    Airports
    • Ciampino-G. B. Pastine International Airport (CIA)
      13.7 km 31 min drive
    • Leonardo da Vinci-Fiumicino Airport (FCO)
      24.0 km 56 min drive
    Public transportation
    • Leonardo Express
      110 m
    • Roma Termini Railway Station
      220 m 4 min walk
    Hospital or clinic
    • Farmacia Indipendenza
      330 m
    Shopping
    • Via del Corso
      1.8 km
    Convenience store
    • Coop
      310 m 1 min drive
    Cash withdrawal
    • ATM on-site

    What's nearby

    Popular landmarks
    • Basilica di Santa Maria Maggiore
      690 m
    • Galleria Borghese
      1.5 km
    • Trevi Fountain
      1.5 km
    • Spanish Steps (Piazza di Spagna)
      1.6 km
    • Colosseum
      1.6 km
    • Roman Forum
      1.7 km
    • Palatine Hill
      1.7 km
    • Pantheon
      2.1 km
    • Piazza Navona
      2.4 km
    • Santa Maria in Trastevere
      2.9 km
    Nearby landmarks
    • Terminal Park
      20 m
    • Basilica Del Sacro Cuore Di Gesu
      80 m
    • Leonardo Express
      110 m
    • Borri Books
      110 m
    • Termini Art Gallery
      110 m
    • National Roman Museum - The Baths of Diocletian
      140 m
    • Trambus Open
      140 m
    • Sviluppo roma supermercati
      170 m
    • Sala Blu Assistenza Disabili
      200 m
    • Museo Nazionale Romano: Terme di Diocleziano
      210 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-3 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 4 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
    • Children under 10 years of age are exempt from city tax surcharge.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until11:00
    Getting around
    • Airport transfer fee55 EUR
    • Distance from city center0 Km
    • Travel time to airport (minutes)45
    Extras
    • Breakfast charge (unless included in room price)9 EUR
    The property
    • Non-smoking rooms/floorsno
    • Number of bars/lounges1
    • Number of floors6
    • Number of restaurants1
    • Number of rooms 118
    • Room voltage220
    • Year property opened1983
    • Most recent renovation2010
    Parking
    • Daily parking fee25 EUR

    Reviews of Best Western Premier Hotel Royal Santina from real guests

    Provided by verified guests of Agoda
    8.2
    Cleanliness8.4
    Facilities7.7
    Location9.2
    Room comfort and quality7.8
    Service8.1
    Value for money7.9
    High score for Rome
    Rating
    9+ Exceptional (163)
    8-9 Excellent (108)
    7-8 Very Good (99)
    6-7 Good (53)
    <6 Below Expectation (45)
    Time of the year
    Mar - May (98)
    Jun - Aug (117)
    Sep - Nov (118)
    Dec - Feb (135)

    Show reviews that mention 

    Showing 468 verified guest comments
    12345
    10.0
    Exceptional
    Goh from Singapore
    Couple
    Economy
    Stayed 2 nights in December 2022

    Great location, amazing staff”

    Situated less than a 5 min walk away from the Rome Termini station, it was extremely convenient for us as we had 2 huge luggages with us. Staff were helpful in answering all our questions, gave us tips on how to get to the airport smoothly as well (there was transport strike when we were there). Room was cozy and clean. We absolutely enjoyed our stay!

    Reviewed December 13, 2022

    See room deals

    10.0
    Exceptional
    Rajan from India
    Couple
    Comfort Room
    Stayed 2 nights in September 2022

    Best staff”

    Hospitality at its best. The breakfast layout was superb and the staff was extra helpful and courteous. The rooms were nice and clean. It is located just next to the Central station

    Reviewed October 01, 2022

    See room deals

    10.0
    Exceptional
    Abraham from Indonesia
    Couple
    Double or Twin Room
    Stayed 2 nights in February 2020

    Great stay at BWP Royal Santina!”

    We had a very pleasant experience staying at this hotel 👍🏼👍🏼 Friendly staff. The room is very clean and very cozy. Location near Roma Termini train station, easy access for transportation to everywhere! The price is good and would definitely stay here again if we come back to Rome 👍🏼👍🏼

    Reviewed February 25, 2020

    See room deals

    10.0
    Exceptional
    Pietro from United States
    Group
    Comfort Room
    Stayed 1 night in September 2021

    Location”

    Hotel was located 4 minutes walking distance from Roma Termini station. It was a great place to stay, comfy bed and good breakfast

    Reviewed September 13, 2021

    See room deals

    9.6
    Exceptional
    Irene from United States
    Solo traveler
    ECONOMIC DOUBLE ROOM SINGLE ROOM FRENCH BED
    Stayed 2 nights in January 2022

    Great location and wonderful service”

    The hotel is across the street from the Terminu station and it is easy to walk and take the train from here. The staff are incredibly friendly and helpful and there is a small gym on the premises .

    Reviewed January 05, 2022

    See room deals

    9.6
    Exceptional
    RITA from Indonesia
    Couple
    Double or Twin Room
    Stayed 5 nights in October 2022

    Best location ”

    Near to Termini train bus and metro station

    Reviewed November 06, 2022

    See room deals

    9.2
    Exceptional
    Kai from Singapore
    Couple
    Small Double Room with 160cm Width Bed
    Stayed 7 nights in July 2022

    Stay 7 Nights”

    Great Location, clean room, bright and air-condition is good and cold! Window can be open to allow fresh air in. Will stay again.

    Reviewed August 10, 2022

    See room deals

    8.8
    Excellent
    Sinclair from Singapore
    Couple
    Double or Twin Room
    Stayed 2 nights in October 2022

    Great Location”

    Location is the best thing about the hotel. Friendly and helpful staff and it's clean. However, the toilet while clean isn't the best designed - you can't use the sink without water spilling out, and showering without wetting the floor.

    Reviewed October 05, 2022

    See room deals

    10.0
    Exceptional
    Colette from United States
    Family with young children
    Double room - French bed - Economy
    Stayed 1 night in July 2021

    Great Hotel”

    Loved everything

    Reviewed July 11, 2021

    See room deals

    Dear Colette, Thank you for your kind comment. We really appreciate your feedback and hope to see you again soon. Kind regards Stefania Guest Relations BW Premier Hotel Royal Santina Roscioli Hotels Group - Roma

    Responded July 12, 2021
    Best Western Premier Hotel Royal Santina
    9.6
    Exceptional
    Book from Thailand
    Couple
    Deluxe King Room
    Stayed 1 night in July 2022

    good”

    very near station

    Reviewed July 29, 2022

    See room deals

    8.4
    Excellent
    Jonas from Switzerland
    Couple
    Comfort Room
    Stayed 1 night in September 2021

    Too expensive for what it delivers”

    We wanted to stay close to the train station and therefore choose the Royal Santina. The hotel was ok overall but we felt that it was a rip-off. The room was small (allegedly the comfort one) and our sink was badly constructed so there was water everywhere. The breakfast was ok as well, but not more. Next time we will try another hotel in Rome.

    Reviewed September 22, 2021

    See room deals

    Dear Jonas, We thank you for your review. We make every effort to ensure that all guests have a relaxing stay we are disapponted that you experienced otherwise.The way you have perceived our hospitality is really not the way we would like our guests to experience our property. We hope you will give us a chanche to improve your next experience. Kind regards Stefania Guest Relations BW Premier Hotel Royal Santina Roscioli Hotels Group - Roma

    Responded September 24, 2021
    Best Western Premier Hotel Royal Santina
    8.4
    Excellent
    Lau from Singapore
    Couple
    Double or Twin Room
    Stayed 2 nights in January 2020

    Hotel Review ”

    - A nice and cosy hotel to stay with. Convenient location to the train station. - Went during the winter, the room is a bit warm which does not have aircon mode which I can control... Well, its a centralised ventilation through the hotel. Maybe hotel can improve the control setting by installing controller in the rooms. Breakfast is good too! - Enjoyed my stay with them, definately will book again with this hotel on my future trips.

    Reviewed February 29, 2020

    See room deals

    7.6
    Very good
    Duaij from Kuwait
    Couple
    Economy Double Room
    Stayed 1 night in May 2022

    One night”

    It just next to the termini train station ehich goes to all around italy which is convenient for pit stop not longer room is good for one two is tight the area around is not the best but again good for one night but room is clean staff when checkin are friendly answered questions with a smile when inquired got two complimentary water when told them the the one water in the mini fridge was open from previous guest you get a shower tub incase you wanted to relax. Again recommend for a short quick stay. Ciao ✌🏻

    Reviewed May 12, 2022

    See room deals

    7.6
    Very good
    MYEONG-EUN from South Korea
    Couple
    Small Double Room with 160cm Width Bed
    Stayed 1 night in September 2019

    This hotel has good cost-effectiveness.”

    It was close to the Termini station and the staff was kind. Coffee pot and bed sheet are a little dirty, but I care about cleanliness.

    Reviewed August 10, 2020

    See room deals

    Dear Myeong-Eun, Thank you for your feedback. It is pleasing that you appreciated our strategic location and the kindness of our staff. We regret that you found the coffee pot and the bed sheet a little dirty. We really care about the well-being of our Guests and our staff would have been glad to be informed immediately to solve these issues. The cleanliness is considered essential by our organization so I have shared your comment with the housekeeper for review and because of this, we will continue to improve through the feedback you have provided. We look forward to welcoming you back again soon. Kind regards Stefania Guest Relations BW Premier Hotel Royal Santina Roscioli Hotels Group - Roma

    Responded August 10, 2020
    Best Western Premier Hotel Royal Santina
    4.0
    seungcheol from South Korea
    Solo traveler
    Double or Twin Room
    Stayed 1 night in November 2022

    Acceptable”

    shower booth was very small and inconvenient.

    Reviewed November 24, 2022

    See room deals

    2.8
    Sujung from Japan
    Group
    Double or Twin Room
    Stayed 4 nights in December 2019

    The worst hotel ever”

    Don’t stay at this hotel. When I came back to hotel, I found they put my stuff in bidet bathroom.. also desk staff didn’t apologze at all. After I checked out, manager sent apology email, but I really was dissappointed and my memory in rome was ruined..

    Reviewed January 11, 2020

    See room deals

    Dear Sujung, Thank you for sharing your experience in our hotel. We deeply apologize for the inconvenience experienced. What happened is certainly not the standard that we set ourselves and we hope that you can have evaluated it throughout your stay. Unfortunately, on the last day, a no-observance of our procedures occurred. We can understand your state of mind in finding your curling iron and a tube of cream in the bidet, but we can assure you that the bathroom has been completely clean and the bidet was perfectly sanitized. However, we can promise that the housekeeper is dealing this internally to prevent it from happening again in the future. We hope you could offer us another opportunity to host you again in the future. Kind regards Stefania Guest Relations BW Premier Hotel Royal Santina Roscioli Hotels Group - Roma

    Responded January 14, 2020
    Best Western Premier Hotel Royal Santina
    10.0
    Exceptional
    Diane from United States
    Couple
    Stayed 1 night in May 2010

    sleek & modern”

    The minimalist decor & sleek post modern lines & textures were refreshing. Bed very comfortable. Liked the free internet. Staff helpful & informative. The spaghetti carbonara in the restaurant was excellent.
    Bed base was easy to trip over at foot of bed.

    I would commend the Royal Santina Hotel as an interesting place to be holed up on a rainy day in Rome. Conveniently located up the block from the Stazione Termini, it is easy to get to, less so if you are hauling luggage up the hill! The staff were available & helpful, answering all of our questions & helping us sort out our options without being rude or pushy. Free wi-fi for my laptop enabled me to catch up after weeks offline. The included breakfast offered an interesting variety; the croissants were particularly nice & opened early enough to allow us to get to the airport comfortably.

    Reviewed May 19, 2010

    See room deals

    10.0
    Exceptional
    kartika from Australia
    Family with teens
    Stayed 1 night in December 2013

    Very nice hotel value for money”

    Clean room, nice breakfast included and close to public transport

    This is the best hotel I have stayed during my Europe trip. I stayed here for 4 nights during christmas, i couldnt be happier with everything this hotel provided. Included in the room is huge variety of breakfast buffet, staff is very friendly and helpful. My room is clean, big and very comfortable. It also close to roma termini about 2 mins walk (major terminal where all the intercity train, buses and metro stops) which means we dont have to pay excessive taxi if travelled by train from other city/ country. It is close to supermarket (inside termini), bank and pastry shop. Republicca piazza is less than 10 mins walk and all the the other main tourist attraction like colloseum, roman forum and vatican city can be reached by metro in termini station I couldnt be happier with what the hotel provided and it is the best value for money

    Reviewed December 26, 2013

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    8.0
    Excellent
    James from United States
    Couple
    Stayed 1 night in October 2018

    Very good”

    The Royal Santina was a good choice for our recent trip to Rome because it was a very convenient location for us. It was close to the Termini Rail Station and was the hotel pick up point for our cruise with Cunard. The hotel and cruise hospitality staff were very helpful and courteous, answering our various questions and arranging for a cab to the airport on our departure. The hotel has an excellent breakfast buffet available for only 5 Euro. The rooms are on the small side. I would recommend a king suite rather than the double that we booked with Agoda as the bed was really too small for two people.

    Reviewed October 09, 2018

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    9.0
    Exceptional
    Kwong from Hong Kong SAR, China
    Family with young children
    Stayed 2 nights in July 2013

    Convenient location”

    Location, breakfast, tour bus

    It's just a few minutes walk from the airport shuttle station at the termini to the hotel along via Marsala. Termini station is very big with many exits and it may take much more time if the wrong exit is taken. Hotel design is modern with nice breakfast and wifi. Room is spacious clean with comfortable beds. Bathroom is big but the bath glass screen is difficult to use especially fornthe elderly. Open deck tour bus station is just opposite the hotel entrance. It may be a better option for those who do not like to walk under the burning sun in Rome now as most sightseeing points are not very close to metro. Public bus is not particularly easy and convenient to tourists.

    Reviewed August 02, 2013

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