Book Now: Best Western Premier kukdo hotel

Very good8.0
Based on 2144 reviews
94% would recommend to a friend

Verified guest reviews

Agoda Reviews (2144)
Booking.com Reviews (1028)

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Very good
based on 2144 reviews
  • Cleanliness 8.6
  • Facilities 7.9
  • Location 8.1
  • Room comfort and quality 8.3
  • Service 8.1
  • Value for money 7.9
Very good
based on 363 reviews
  • Cleanliness 8.5
  • Facilities 8.0
  • Location 8.0
  • Room comfort and quality 8.4
  • Service 8.2
  • Value for money 7.9
Very good
based on 614 reviews
  • Cleanliness 8.6
  • Facilities 7.6
  • Location 8.1
  • Room comfort and quality 8.4
  • Service 8.1
  • Value for money 7.9
Excellent
based on 360 reviews
  • Cleanliness 8.8
  • Facilities 8.2
  • Location 8.2
  • Room comfort and quality 8.4
  • Service 8.4
  • Value for money 8.1
Very good
based on 184 reviews
  • Cleanliness 8.6
  • Facilities 8.1
  • Location 7.8
  • Room comfort and quality 8.3
  • Service 8.0
  • Value for money 7.9
Very good
based on 263 reviews
  • Cleanliness 8.6
  • Facilities 7.4
  • Location 8.1
  • Room comfort and quality 8.2
  • Service 8.1
  • Value for money 7.9
Very good
based on 360 reviews
  • Cleanliness 8.6
  • Facilities 8.1
  • Location 8.2
  • Room comfort and quality 8.2
  • Service 8.1
  • Value for money 7.8
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10.0
Chan from Hong Kong
Family with teens
Twin Room
Stayed 6 nights in November 2016
Exceptional”
The second time I stay in this hotel, great experience with them for good location and nice staff.
Reviewed May 24, 2017
Dear. Mr/Ms, Chan Thank you for your second time stay in Best Western Premier Kukdo Hotel and we hope you had great time in Korea. We appreciate your feedback. We will always try to provide better service based on your feedback. We hope to see you again and our staff of Best Western Premier Kukdo Hotel will do the best to help your comforts. Thank you Best Regards, BEST WESTERN PREMIER KUKDO HOTEL
Responded June 01, 2017
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8.8
Sathika from Thailand
Group
Family Twin
Stayed 6 nights in May 2017
(+) Great room .... convenient in traveling. Ministop located on ground floor.”
(-) Nothing around the hotel and no scale for luggage (from that I checked with staff at reception; not good in English though so she could just answer me with a few words to my questions.)
Reviewed May 20, 2017
Dear. Mr/Ms, Sathika Thank you for your stay in Best Western Premier Kukdo Hotel and we hope you had great time in Korea. I would like to apologize for not exceeding your expectations in reception. We will always try to provide better service based on your feedback. We hope to see you again and our staff of Best Western Premier Kukdo Hotel will do the best to help your comforts. Thank you Best Regards, BEST WESTERN PREMIER KUKDO HOTEL
Responded June 01, 2017
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7.6
Vernessa from Malaysia
Couple
Double Room
Stayed 5 nights in May 2017
Good environment ”
Hotel room is very clean and bed is very comfortable. This hotel is conveniently accessible with airport bus stopping directly in front of the hotel. Euljiro (4) station is located next to the hotel for easy access to everywhere. 10 minutes walk to Myeongdong. Gwangjang and Jungbu markets are just closely within walking distance.
Reviewed May 19, 2017
Dear. Mr/Ms, Vernessa Thank you for your stay in Best Western Premier Kukdo Hotel and we hope you had great time in Korea. Your comment is very important to us and we value your feedback. It will be a great help for our future guests. We will always try to provide better service based on your feedback. We hope to see you again and our staff of Best Western Premier Kukdo Hotel will do the best to help your comforts. Thank you Best Regards, BEST WESTERN PREMIER KUKDO HOTEL
Responded May 22, 2017
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8.8
John from Australia
Couple
Double Room
Stayed 1 night in January 2017
Very nice!”
Super friendly staff and cute ! Professional and very close to myendong. The rooms are very unique with great views!
Reviewed May 15, 2017
Dear. Mr/Ms, John Thank you for your stay in Best Western Premier Kukdo Hotel and we hope you had great time in Korea. Your comment is very important to us and we value your feedback. We hope to see you again and our staff of Best Western Premier Kukdo Hotel will do the best to help your comforts. Thank you Best Regards, BEST WESTERN PREMIER KUKDO HOTEL
Responded May 18, 2017
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6.0
JIA from Malaysia
Couple
Double Room
Stayed 2 nights in December 2016
Old Hotel room design”
The overall was satisfied but the room was old. short stay good. for comfortable was a no.
Reviewed May 12, 2017
Dear. Mr/Ms,Customer Thank you for your stay in Best Western Premier Kukdo Hotel and we hope you had great time in Korea. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your comment is very important to us and we value your feedback. It will be a great help for our future guests. We will always try to provide better service based on your feedback. We hope to see you again and our staff of Best Western Premier Kukdo Hotel will do the best to help your comforts. Thank you Best Regards, BEST WESTERN PREMIER KUKDO HOTEL
Responded May 12, 2017
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10.0
Ong from Singapore
Family with teens
Family Twin
Stayed 4 nights in May 2017
Exceptional”
Hotel is just 2-3 mins walk away from the train station. and there is a convenient store in the same building as the hotel. Hotel also provides shuttle bus to dongdaemun/myeongdong :)
Reviewed May 11, 2017
Dear. Mr/Ms, Customer Thank you for your stay in Best Western Premier Kukdo Hotel and we hope you had great time in Korea. Your comment is very important to us and we value your feedback. It will be a great help for our future guests. We will always try to provide better service based on your feedback. We hope to see you again and our staff of Best Western Premier Kukdo Hotel will do the best to help your comforts. Thank you Best Regards, BEST WESTERN PREMIER KUKDO HOTEL
Responded May 12, 2017
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8.0
Peter from Australia
Solo traveler
Double Room
Stayed 4 nights in May 2017
Convenient to Public Transport”
Although the surrounding neighbourhood is old and without good shops, cafes or restaurants, a Metro Station is just a few steps away and the Incheon Airport bus 6015 stops right outside the hotel. My room was large and quite comfortable and the hotel is well maintained. I did not try the buffet breakfast which was somewhat expensive. A convenience store is located inside the hotel and there is a gym for guests. I was pleased having chosen this hotel. The hotel provides a free shuttle bus to the nearby shopping area of Myeong-dong.
Reviewed May 11, 2017
Dear. Mr/Ms, Peter Thank you for your stay in Best Western Premier Kukdo Hotel and we hope you had great time in Korea. Your comment is very important to us and we value your feedback. It will be a great help for our future guests. We will always try to provide better service based on your feedback. We hope to see you again and our staff of Best Western Premier Kukdo Hotel will do the best to help your comforts. Thank you Best Regards, BEST WESTERN PREMIER KUKDO HOTEL
Responded May 12, 2017
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9.6
Isabelle from Singapore
Group
Family Twin
Stayed 3 nights in April 2017
Everything is nice except location (food wise)”
Enjoyable stay, they allowed early check-in with extra charge of course. Room is big and nice, liked the concept of having the basin outside. Only cons is location nearby doesnt have much food options! But there is a mini-stop downstairs so its okay! Will stay here again!
Reviewed April 27, 2017
Dear. Mr/Ms, Isabelle Thank you for your stay in Best Western Premier Kukdo Hotel and we hope you had great time in Korea. Your comment is very important to us and we value your feedback. It will be a great help for our future guests. We will always try to provide better service based on your feedback. We hope to see you again and our staff of Best Western Premier Kukdo Hotel will do the best to help your comforts. Thank you Best Regards, BEST WESTERN PREMIER KUKDO HOTEL
Responded April 28, 2017
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7.6
Meili from Singapore
Family with teens
Family Twin
Stayed 3 nights in April 2017
Convenient & Cleanliness ”
Near Subway Station. Hardly to find food stall/ Restaurant nearly.
Reviewed April 21, 2017
Dear. Meili Thank you for your stay in Best Western Premier Kukdo Hotel and we hope you had great time in Korea. Your comment is very important to us and we value your feedback. It will be a great help for our future guests. We will always try to provide better service based on your feedback. We hope to see you again and our staff of Best Western Premier Kukdo Hotel will do the best to help your comforts. Thank you Best Regards, BEST WESTERN PREMIER KUKDO HOTEL
Responded April 28, 2017
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7.2
ANG from Singapore
Family with teens
Twin Room
Stayed 7 nights in April 2017
So far so good”
Hotel ok only staff not friendly. Website say can check in early but cannot and have to wait for 2pm then can check in. And they dont allow to late check out also say must if late check out.
Reviewed April 19, 2017
Dear. Mr/Ms, Customer Thank you for your stay in Best Western Premier Kukdo Hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We are checking the website and sorry for wait. We help to check-in our guest, when we have enough room. We are sorry for gave you confuse and your comment is very important to us and we value your feedback. We hope to see you again and our staff of Best Western Premier Kukdo Hotel will do the best to help your comforts. Thank you Best Regards, BEST WESTERN PREMIER KUKDO HOTEL
Responded April 28, 2017
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8.0
Justin from Malaysia
Couple
Twin Room
Stayed 4 nights in April 2017
Hotel near to the subway”
Good environment, fast check in, 2 mins walk to subway, Easy access to all tourist attraction. Recommended to stay.
Reviewed April 16, 2017
Dear. Justin Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Premier Hotel Kukdo
Responded April 17, 2017
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7.6
WERN from Malaysia
Couple
Double Room
Stayed 5 nights in April 2017
Near the subway station and reasonable price”
Firstly the hotel is really near the subway station. Just about 5 mins walk only from the closest station. As it is best western, airport limousine stops directly in front of the hotel and pick ups are quite frequent. So it is good for travelers with many luggage.
Reviewed April 12, 2017
Dear. Mr/Ms, WERN Thank you for your stay in Best Western Premier Kukdo Hotel and we hope you had great time in Korea. Your comment is very important to us and we value your feedback. It will be a great help for our future guests. We will always try to provide better service based on your feedback. We hope to see you again and our staff of Best Western Premier Kukdo Hotel will do the best to help your comforts. Thank you Best Regards, BEST WESTERN PREMIER KUKDO HOTEL
Responded April 13, 2017
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9.2
Dick from Singapore
Family with young children
Double Room
Stayed 3 nights in March 2017
Great rooms with view ”
2nd stay in this hotel as the airport bus stop directly infront. Near to gwangjang market, dongdaemun , myeongdong as all within walking distance. 1 mins walk to train station. New convenience store just inside hotel level 1. I dun have any reason not staying here.
Reviewed April 10, 2017
Dear Mr/Ms Dick Thank you for your stay in Best Western Premier Kukdo Hotel and we hope you had great time in Korea. Your comment is very important to us and we value your feedback. It will be a great help for our future guests. We will always try to provide better service based on your feedback. We hope to see you again and our staff of Best Western Premier Kukdo Hotel will do the best to help your comforts. Thank you Best Regards, BEST WESTERN PREMIER KUKDO HOTEL
Responded April 13, 2017
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6.0
Tee from Singapore
Family with young children
Family Twin
Stayed 8 nights in March 2017
Above average”
not good is only during night time no eatery is open. maybe had to walk quite far to have it
Reviewed March 13, 2017
Dear Mr/Ms Tee Thank you for your stay in Best Western Premier Kukdo Hotel and we hope you had great time in Korea. Your comment is very important to us and we value your feedback. It will be a great help for our future guests. We will always try to provide better service based on your feedback. We hope to see you again and our staff of Best Western Premier Kukdo Hotel will do the best to help your comforts. Thank you Best Regards, BEST WESTERN PREMIER KUKDO HOTEL
Responded April 13, 2017
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8.8
Pakorn from Thailand
Business traveler
Double Room
Stayed 1 night in June 2015
Good valued for money”
Good valued for money
Reviewed March 02, 2017
Dear Pakom Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Premier Hotel Kukdo
Responded April 17, 2017
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8.0
kevin from United States
Solo traveler
Double Room
Stayed 5 nights in November 2016
Value for money”
Location is bit far from shopping areas. Hotel is clean and staffs are helpful and nice. Will not go back.
Reviewed February 26, 2017
Dear. Kevin Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Premier Hotel Kukdo
Responded April 17, 2017
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8.0
HO from Malaysia
Group
Family Twin
Stayed 3 nights in December 2016
great location, big room”
great location, can walk to myung dong but not much eatery nearby. the road outside can be very dark at night. walking distance to gwangjang market as well. its must go in seoul.
Reviewed February 20, 2017
Dear. Ho Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Premier Hotel Kukdo
Responded April 18, 2017
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6.0
Audrey from Singapore
Family with teens
Family Twin
Stayed 3 nights in January 2017
Satisfactory”
The hotel was clean and staff helpful. The reason I booked the stay here was the availability of family size room. Location was not really as central as I wished to be. No nearby shopping that is within walking distance.
Reviewed February 06, 2017
Dear. Audrey Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at . Sincerely, Best Western Premier Hotel Kukdo
Responded April 18, 2017
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8.0
MELVINE from Indonesia
Business traveler
Family Twin
Stayed 2 nights in November 2016
new,wortied good location”
new,wortied good location
Reviewed January 09, 2017
Dear. Melvine Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Premier Hotel Kukdo
Responded April 17, 2017
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8.4
ZAINAL from Malaysia
Couple
Double Room
Stayed 3 nights in December 2016
very nice & comfortable hotel”
A very comfortable and welcoming hotel. All staff are polite and helpful to guests. Rooms are big & wifi works perfectly. Overall I'm very satisfied with this hotel.
Reviewed January 06, 2017
Dear. Zainal Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Premier Hotel Kukdo
Responded April 17, 2017
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8.8
Wai
Group
Twin Room
Stayed 5 nights in December 2016
Nice hotel”
The location is good ( very close to train station, ~2-3mins) . The staff are very nice and helpful ! They always show their passion to customers. A very joyful experience
Reviewed January 05, 2017
Dear. Wai Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Premier Hotel Kukdo
Responded April 17, 2017
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9.2
Jean from United States
Family with young children
Family Twin
Stayed 1 night in October 2016
Good celan hotel”
Nice room
Reviewed January 04, 2017
Dear. Jean Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Premier Hotel Kukdo
Responded April 17, 2017
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7.6
loh from Singapore
Family with young children
Family Twin
Stayed 3 nights in December 2016
Location nearby train station and also their local market. Airport bus is just in front of the hote”
Pro: Location nearby train station and a local market selling their local food. You can find their pancake look alike with peanut and cinnamon filling inside Airport bus is just right in front of the hotel Cons: No toothbrush given
Reviewed December 24, 2016
Dear,Loh Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Premier Hotel Kukdo
Responded April 18, 2017
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10.0
Kierra from United States
Solo traveler
Suite
Stayed 2 nights in December 2016
Great suite”
Never had to leave the hotel. They had everything I needed and very helpful. :)
Reviewed December 22, 2016
Dear. Kierra Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Premier Hotel Kukdo
Responded April 17, 2017
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10.0
jocelyn from Philippines
Family with young children
Twin Room
Stayed 5 nights in December 2016
big rooms,affordable,accomodating staff,”
Very convenient to subway,with big rooms,clean,staff are very accomodating
Reviewed December 08, 2016
Dear.Jocelyn Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Premier Hotel Kukdo
Responded April 17, 2017
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8.0
amnart from Malaysia
Business traveler
Double Room
Stayed 2 nights in November 2016
Good”
Good and nice
Reviewed November 24, 2016
Dear. Amnart Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Premier Hotel Kukdo
Responded April 17, 2017
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10.0
seunghyeon from South Korea
Couple
Double Room
Stayed 1 night in November 2016
good for couple”
this double room were good enough to couple.
Reviewed November 17, 2016
Dear. Seunghyeon Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Premier Hotel Kukdo
Responded April 17, 2017
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6.8
Eric from Indonesia
Group
Double Room
Stayed 3 nights in January 2016
Location is good but the room is not too good”
The location is very good,rite infront of the hotel there is a bus stop so when it's winter time we can wait for the bus inside the hotel but the room itself is very strange for me..I dont like the layout and the staff is not to friendly as well
Reviewed November 17, 2016
Dear. Eric Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at . Sincerely, Best Western Premier Hotel Kukdo
Responded April 18, 2017
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10.0
Thiradet from Thailand
Couple
Double Room
Stayed 2 nights in November 2016
good”
near subway, clean , not far from myeongdong and dongdaemun
Reviewed November 14, 2016
Dear.Thiradet Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Premier Hotel Kukdo
Responded April 17, 2017
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6.8
Mei from Malaysia
Family with teens
Family Twin
Stayed 5 nights in June 2016
Good”
Good
Reviewed November 08, 2016
Dear.Mei Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Premier Hotel Kukdo
Responded April 17, 2017
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7.2
Wendy from Singapore
Couple
Twin Room
Stayed 5 nights in June 2016
Convenient”
Right next to a train station - 2 mins walk away. It was so convenient that we didnt explore the hotel itself.And airport bus stop is right outside the hotel.
Reviewed November 08, 2016
Dear.Wendy Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Premier Hotel Kukdo
Responded April 17, 2017
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7.2
Eden from Singapore
Couple
Double Room
Stayed 2 nights in October 2016
Location not so good”
Friendly staff but location not so good and lucky the subway is very near to hotel. Good thing is the limousine bus from airport is right in front of the hotel.
Reviewed November 06, 2016
Dear. Eden Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Premier Hotel Kukdo
Responded April 18, 2017
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7.6
Hui from Hong Kong
Group
Twin Room
Stayed 1 night in February 2016
nice hotel”
Nice location. Great environment and staff!
Reviewed October 30, 2016
Dear.Hui Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Premier Hotel Kukdo
Responded April 17, 2017
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8.4
Hui from Hong Kong
Family with teens
Double Room
Stayed 1 night in February 2016
Great environment and staff”
Nice location. Great environment and staff!
Reviewed October 30, 2016
Dear.Hui Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Premier Hotel Kukdo
Responded April 17, 2017
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10.0
Tuspon from Thailand
Family with young children
Family Twin
Stayed 3 nights in December 2015
5 stars with good design”
Just great
Reviewed October 23, 2016
Dear. Tuspon Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Premier Hotel Kukdo
Responded April 17, 2017
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7.2
Hoi from Hong Kong
Group
Family Twin
Stayed 1 night in October 2016
My friends are okay with this hotel”
Average cost per head was acceptable, nice and comfortable place.
Reviewed October 23, 2016
Dear. Hoi Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Premier Hotel Kukdo
Responded April 17, 2017
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7.6
Hoi from Hong Kong
Group
Twin Room
Stayed 2 nights in October 2016
Everything okay, cozy and convenient”
Room was clean, view was great. Near to MTR station, easy access to Myedong and Dongdamen. Airport bus stop at the hotel. Everything good except we need to pay extra fee for late check out for only 2 hours. The man at the concierge was not nice which makes me feel bad, other staffs are good.
Reviewed October 23, 2016
Dear. Hoi Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at . Sincerely, Best Western Premier Hotel Kukdo
Responded April 18, 2017
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8.0
amnart from Malaysia
Family with young children
Double Room
Stayed 1 night in October 2016
good ”
nice
Reviewed October 19, 2016
Dear. Amnart Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Premier Hotel Kukdo
Responded April 17, 2017
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8.0
Fang from Taiwan
Solo traveler
Run Of House - 2 Adults
Stayed 3 nights in October 2016
Good”
Good
Reviewed October 16, 2016
Dear. Fang Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Premier Hotel Kukdo
Responded April 17, 2017
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9.6
Quyen from Vietnam
Group
Twin Room
Stayed 5 nights in October 2016
Nice place”
Good place for staying. Highly recommended.
Reviewed October 15, 2016
Dear.Quyen Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Premier Hotel Kukdo
Responded April 17, 2017
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8.0
amnart from Malaysia
Business traveler
Twin Room
Stayed 2 nights in October 2016
Good”
Good and nice
Reviewed October 08, 2016
Dear. Amnart Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Premier Hotel Kukdo
Responded April 17, 2017
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8.4
Mico from Philippines
Couple
Twin Room
Stayed 5 nights in January 2016
Good Location”
We recently stayed in this hotel, staff are friendly and helpful. They even allow us to use their adaptors for free. Cleanliness is also good. Just 2 mins walk to train station.
Reviewed September 30, 2016
Dear. Mico Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Premier Hotel Kukdo
Responded April 18, 2017
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6.0
Delgermaa from South Korea
Business traveler
Family Twin
Stayed 1 night in September 2016
It was good”
It was nice and clean.
Reviewed September 28, 2016
Dear. Delgermaa Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Premier Hotel Kukdo
Responded April 17, 2017
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8.8
Yang from China
Solo traveler
Double Room
Stayed 2 nights in March 2016
good”
good
Reviewed September 26, 2016
Dear. Yang Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Premier Hotel Kukdo
Responded April 17, 2017
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8.0
Gregory from United States
Couple
Double Room
Stayed 1 night in September 2016
Overall Very Good!”
The location was 2 minutes from the subway. Excellent location for travelling to the nearest hot spots. The people at the front desk were very kind. The rooms were nice a spacious, however when taking a shower, the floor would almost be flooded with water and would just sit there with improper drainage. That was OK for the most part. The worst part of the experience was "the concierge". He was a younger man, but he was NOT helpful at ALL. We wanted to find a nice place to eat for dinner, but he said that because it was a holiday nothing would be open. I understand it was a holiday, but he wouldn't even help us LOOK for a place. He just said, "go to this area and look around." Thanks man. The whole purpose of "the concierge" is to help people navigate a city that they are unfamiliar with. This man was getting paid for doing nothing. Other than that, wonderful experience.
Reviewed September 26, 2016
Dear. Gregory Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact us directly at . Sincerely, Best Western Premier Hotel Kukdo
Responded April 18, 2017
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4.0
Lorena from Taiwan
Family with teens
Family Twin
Stayed 4 nights in August 2016
Not a 4 star hotel”
The hotel rooms are smaller than they look on the pictures but still acceptable. What wasn't acceptable in how badly cleaned are the rooms. On the first night the whole family couldn't sleep at all since the beds were filled with allergens, basically the beds were dirty. I called housekeeping to see if they could have the bedding and covers changed but they only brought 1 duvet cover knowing that we had 2 beds in the bedroom. I changed the duvet cover on the large bed and we all slept on top of the duvet since we didn't get clean sheets to change. Since we had to sleep on top of the duvet to avoid the allergens we had nothing to cover ourselves up with so we used the sweaters we brought with us and also the pajamas that were provided by the hotel. In the morning I have let the front desk know about our situation and they told me that they will make sure that our room got disinfected and all our bedding changed. However to my disappointment once we got back to the hotel that night I noticed that the sheets and covers were changed but the bed itself wasn't clean. I could see at least 20 strings of hair in between the sheets and the mattress which means that no throughout cleaning was done so unsurprisingly the beds were once again very itchy and I had to ask for new sheets once again and change them myself. The following morning I had complained to the front desk once again and only then was the room really cleaned. So out of the 4 nights that I stayed at the hotel only 2 had been reasonable. Hotel rooms are not well kept, bathroom and room furniture are old and a big improvement is needed for this to be a 4 stars hotel. There is nothing to eat around the hotel and the surrounding is filled with hardware and lamps stores. Out of the 4 nights at the hotel, we had room service twice and ate lunch at the hotel once. The food is not bad but prices are quite high. The staff was not friendly at all. On the first day when I arrived I asked the lady at the front desk if
Reviewed September 01, 2016
Dear. Lorena Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at . Sincerely, Best Western Premier Hotel Kukdo
Responded April 18, 2017
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6.4
Ho from Hong Kong
Couple
Double Room
Stayed 2 nights in July 2016
good hotel and near station”
near three local food stalls & coffee shops for breakfast, but two open on weekdays only.
Reviewed August 11, 2016
Dear. Ho Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Premier Hotel Kukdo
Responded April 18, 2017
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8.8
Min from South Korea
Family with teens
Family Twin
Stayed 1 night in July 2016
Overall satisfied”
Our family room was kind of small to fit more than 2people.
Reviewed July 30, 2016
Dear. Min Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at . Sincerely, Best Western Premier Hotel Kukdo
Responded April 18, 2017
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7.2
kee from Malaysia
Couple
Double Room
Stayed 3 nights in July 2016
.”
.
Reviewed July 16, 2016
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4.8
Kang from Malaysia
Couple
Double Room
Stayed 3 nights in June 2016
Cleanliness”
Room not so clean,room facilities not good
Reviewed June 07, 2016
Dear, Kang Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at . Sincerely, Best Western Premier Hotel Kukdo
Responded April 18, 2017
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