Best Western Premier Le Swann

Good for people wants to nice hotel and clean ..staff very helpful

Absolutely enjoyed my stay. Hotel is well located and is very comfortable, clean and safe. Friendly staff. Breakfast was good with lots of choices. Only thing they the same breakfast buffet is served daily which got a bit boring after 4 days stay but all in all still enjoyed it. Recommended!

This hotel is a little out of the way, but nice to come back to a quieter area after you have been sightseeing all day. Staff are very nice and helpful. Check in and out were efficient. Taxi from Gare du Nord around 17 Euros. There are some nice restaurants in the area and a little supermarket. Would stay here again if we came back to Paris!

Was able to book early and got a great deal, the hotel was pretty good overall but I now understand the mixed reviews it gets. Location wise, it's walkable but it's definitely not at a very Central area, it's in a quiet residential side but also near a train station. It would usually take us 20 to 30 minutes to walk to major commercial areas. So not great but also not bad. The amenities are good, the breakfast is worth it, the free coffee and sometimes they have free bottled water was great. The first executive room we were given was small and some things didn't seem to work so well, the mini fridge didn't get cold, the bed was soft and sank in the middle so we requested for a room change and was granted one and the next room was so much better, more spacious, better, firmer bed, everything worked. So 2nd room was good and great value for what we paid.Now as for the staff, generally they were friendly but if you talk to the wrong person in the front desk that can go south fast.

We booked a suite. Overall we like it except for the bathroom. Bathroom design wasn't good for group travelers as the shower area has no privacy. everything was good other than that. Location is great, quite yet only 5-8 mins walk from the main train station, excellent for those who are here for transit. shoppings are nearby. there are two proper elevators in this hotel, make this hotel a better choice for elderly and those who require wheelchair accessibility.

Air-conditioning was down in our room, room temperature was unbearable in the summer night and we requested the night staff to check for us. He tried to fix it twice without following up if it was working. Told us there were no rooms available to change to initially, but somehow after prodding, he mentioned there is a room with a single bed for us, so we had to squeeze on one bed. After further prodding again, there was a room for 3 pax, but when I went up to check, the air conditioning was not working too. And finally, we were given a room with a functioning air conditioner. The whole incident could have been fixed in a minute, and not telling your customers there are no rooms available, or trying to squeeze two pax into a single pax room when there are other rooms available.

Lovely hotel room, clean and stylish, plenty of space and once we figure out how close it was to the Europe Metro and how the Metro worked, we were unstoppable. Great to be able to come back to this cool comfy room at the end of every day. Paris has captured our hearts and this hotel, along with its friendly staff, definitely helped.

We had a pleasant stay until the housekeeping disappointed us. First, they were not refilling our toiletries. Second, we realized on the last day that our big Longchamp paperbag was missing. It was placed beside my luggage and cannot be mistaken for a trash because it was folded nicely together with our other shopping bags. It was important for us because we shopped gifts for friends and we will definitely be using the paperbag. If they assumed it was trash, the housekeeper should have thrown away all the paperbags she saw in our room. The item may be less valuable but that made us doubt the integrity of the housekeepers.

This hotel was just located in perfect location, where there are plenty options of Bus and Metros station nearby. There are also several restaurants beside the hotel. Room was very clean and modern, packaged with great staffs! Wonderful

This was our first time in Paris and we found the hotel is closely located near the metro stations (5 min walking) which you can ride the metro train to go most of the famous spots. Staffs are helpful and kind and the hotel room is clean and modern. Will recommend to all. Thanks.

It could be 4* hotel with good location, nearby many choice of restaurants and some shop. The room is clean with friendly/helpful receptionist. I do enjoy to stay there and trust recommend this hotel to other traveler.

It was worth it. The hotel was more than what we expected given our budget. The staff were very friendly and even upgraded our room for free (because we're honeymooners). As a bonus, hotel also served daily coffee and oranges. :)

very small room and i booked for twin bed for 2 person and they answered that they dont have many twin bed room and they should have a good communication of what they offer with Agoda and it made us so frustrated and waited long for check in as I requested early check in as well but the lady in frontdest who is helpful

It was great! I am very happy with everything in this hotel. From cleanliness, to fast check in and check out, to coffee machine and nice tea bag, good variety of mini bar, to helpful staffs, metro and bus are conveniently located, good bars and cafes as well as groceries mart in 3 mins walk. The hotel give peaches to the guest everyday, which are very sweet. The wifi is working perfectly, the interior of the room is clean and nice, i love the bathroom and the coziness of this lovely hotel which is suitable for business, leisure and romance. I enjoyed my stay for 6 nights and I slept well every night, the curtain is thick enough for total darkness to enhance better sleep and the balcony you can get some fresh air when you wake up. The staff let us check in soonest when the room is ready before the check in time, and book our airport transport for me. Everything about Hotel Quality Opera Saint - Lazare is amazing!!!

A nice hotel in a nice old building, currently under renovation but never any dramas with noise our room was like new with quality fittings and great air con. Breakfast was really good and affordable in the very nice dining room. A short walk from rome station getting around was a breeze also with a few small restaurants close by.

While rooms are small the newly refurbished rooms are well appointed, clean and comfortable. Not much room for luggage.The hotel staff are friendly and helpful with good English. The hotel is near the St Lazare railway station, walking distance to Lafayette shopping centre, street markets and restaurants.

It is about 2km from Arc de Triomphe (sp?) and Champs Elysees Road. It is about a block from a subway stop making it very easy to navigate around the city. Much to eat around the hotel. Rooms are small, but they are all that you need. Bathrooms are large enough. Two small balconies giving the room a great ambience. Friendly front desk staff.

Hotel was in a great neighborhood with a variety of restaurants (recommend, Le Coin around the corner), groceries and a self serve laundromat nearby. We found that some restaurants may be closed after lunch and not open till around 7:30pm for dinner. Service was good, rooms are a bit on the small side but my husband loved the balcony to our room. However, when visiting Paris for the first time as a tourist, I would maybe find a hotel located closer to one of the tourist sites that way you don't have to always have to catch a cab etc. to go somewhere or use the metro which was close enough. This would be a good hotel for business visitors.

Me and my friend stayed here during our 4 day stay in Paris and it was absolutely amazing. The location is amazing 2 minutes from the metro. The staff are lovely, speak clear English and help where needed. The beds are big and extremely comfy and all rooms are just the right size with great WiFi and other essential facilities.

This little hotel is a great little find. Staff is helpful. Rooms are tidy and clean. Interesting design even in the rooms that are "cozy" in the style of most places in Paris! Never felt cramped or like we didn't have enough space. Pro tip, ask for a room with a bathtub. They are SUPER deep and sizeable considering the size of the rooms! Great for a soak after exploring the city!