Best Western Premier Panbil
Free Wi-Fi

Best Western Premier Panbil

JL. Ahmad Yani, Sungai Beduk, Muka Kuning, Batam, Batam Center, Batam Island, Indonesia, 29433
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Superior Room with 2 Single Beds Smoking - Bed Best Western Premier Panbil
Superior Room with 2 Single Beds Smoking - Bed
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    Lobby Best Western Premier Panbil
    Interior view Best Western Premier Panbil
    Interior view Best Western Premier Panbil
     Best Western Premier Panbil
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    Swimming pool [outdoor] Best Western Premier Panbil

    Best Western Premier Panbil Reviews

    8.6
    Excellent
    /10
    (1482 reviews)See what guests said
    9.6
    Exceptional

    "Good location, shortcut to the mall, free minibar, big wides..."

    Edo S.

    -

    December 30, 2018

    9.0
    Exceptional cleanliness
    Recommended by 93% of guests

    Things you’ll love about Best Western Premier Panbil

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Sauna

    • Steamroom

    Very good
    Location
    7.3
    See map
    Very good location
    Popular
    Nearby
  • Maha Vihara Duta Maitreya Temple5.27 km
  • Masjid Raya Batam5.6 km
  • Mega Mall Batam Centre6 km
  • Masjid Jabal Arafah7.23 km
  • Nagoya Hill Shopping Mall7.38 km
  • Harbour Bay Mall8.65 km
  • Barelang Bridges11.92 km
  • Nongsa Beach14.75 km
  • Galang Refugee Camp39.25 km
  • Galang Island44.03 km
  • Don't miss out!

    12 travelers are looking at this property right now | 15 travelers have booked today.

    Value for money8.9
    Distance to city center2.50 km
    Location rating7.3
    Nearest airportHang Nadim Airport (BTH) - Indonesia
    Distance to airport10.7 km

    Rooms available at Best Western Premier Panbil

    2 Room Suite with 1 King and 2 Double Beds Non Smoking
    2 Room Suite with 1 King and 2 Double Beds Non Smoking
    ...
    • Room size: 119 m²/1281 ft²
    • Lake view
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Primary Suite with King Bed Non Smoking
    Primary Suite with King Bed Non Smoking
    ...
    • Room size: 57 m²/614 ft²
    • Lake view
    • 1 king bed
    Enter dates to see prices
    Executive Suite with King Bed Non Smoking
    Executive Suite with King Bed Non Smoking
    ...
    • Room size: 57 m²/614 ft²
    • Partial lake view
    • 1 king bed
    Enter dates to see prices
    Junior Suite with Free Mini-bar
    Junior Suite with Free Mini-bar
    ...
    • Room size: 47 m²/506 ft²
    • Bathtub
    • 1 queen bed
    Enter dates to see prices
    Junior Suite with King Bed Smoking
    Junior Suite with King Bed Smoking
    ...
    • Room size: 47 m²/506 ft²
    • Lake view
    • 1 king bed
    Enter dates to see prices
    Junior Suite with King Bed Non Smoking
    Junior Suite with King Bed Non Smoking
    ...
    • Room size: 47 m²/506 ft²
    • Lake view
    • 1 king bed
    Enter dates to see prices
    Deluxe Room with 2 Single Beds Smoking
    Deluxe Room with 2 Single Beds Smoking
    ...
    • Room size: 26 m²/280 ft²
    • Lake view
    • 2 single beds
    Enter dates to see prices
    Deluxe Room with 2 Single Beds Non Smoking
    Deluxe Room with 2 Single Beds Non Smoking
    ...
    • Room size: 26 m²/280 ft²
    • Lake view
    • 2 single beds
    Enter dates to see prices
    Deluxe Room with 1 Double Bed Smoking
    Deluxe Room with 1 Double Bed Smoking
    ...
    • Room size: 26 m²/280 ft²
    • Lake view
    • 1 double bed
    Enter dates to see prices
    Executive Room with 1 Double Bed Smoking
    Executive Room with 1 Double Bed Smoking
    ...
    • Room size: 33 m²/355 ft²
    • Partial lake view
    • 1 double bed
    Enter dates to see prices
    Have a question for Best Western Premier Panbil?

    What people love about Best Western Premier Panbil

    • 4.4
      Review score

      "Overall, the staffs are nice and empathized."

      Angeliana

      |

      January 1, 2019

    • 7.6
      Very good

      "Rooms was ok."

      Nurliyana

      |

      December 26, 2018

    • 7.6
      Very good

      "Pool was great with a lovely view."

      Nurliyana

      |

      December 26, 2018

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    More about Best Western Premier Panbil

    More about Best Western Premier Panbil

    6.4
    Good

    "Hotel has good breakfast spread."

    Azlina

    |

    December 24, 2018

    An overview

    Show less

    What they offer

    8.0
    Very good

    "Overall is good"

    thresiane

    |

    September 30, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of Best Western Premier Panbil from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1482)Booking.com Reviews (1443)
    8.6
    /
    10
    Cleanliness9.0
    Facilities8.8
    Location7.3
    Service8.9
    Value for money8.9
    All languages
    All guests (1482)
    All room types

    Show reviews that mention 

    Showing 667 verified guest comments
    12345
    9.6
    Exceptional
    Charmaine from Singapore
    Couple
    Superior Room with 2 Single Beds Smoking
    Stayed 2 nights in May 2019

    Magnificent”

    Couldn't believe I have not stayed in this hotel earlier, room was clean, Hot water is comfortable, service was 5 stars and most importantly, reasonably priced! Breakfast buffet was good too. They even have their own massage center within the hotel. Fitness room and pool was new. Already planning to stay here again in 2 months time!

    Reviewed May 21, 2019

    Dear Valued Guest, On behalf of Management and staff of Best Western Premier Panbil, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you back in the near future. Warmest regards, Management Best Western Premier Panbil

    Responded May 21, 2019
    Best Western Premier Panbil
    9.2
    Exceptional
    Li from Singapore
    Couple
    Deluxe Room with 1 Double Bed Smoking
    Stayed 2 nights in August 2018

    Great swimming pool and view”

    Location far but taxi makes it accessible. Swimming pool is the highlight of the hotel, as well as the garden in the middle of the hotel which is great for photoshooting. The bar at night provides live band performance and it's just romantic to have a sit in the couch there.

    Reviewed March 28, 2019

    Dear Mr. Li, On behalf of Management and staff of Best Western Premier Panbil, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you back in the near future. Warmest regards, Toto Murtiono General Manager Best Western Premier Panbil

    Responded March 30, 2019
    Best Western Premier Panbil
    8.0
    Excellent
    Cailing from Singapore
    Family with young children
    Junior Suite with Free Mini-bar
    Stayed 1 night in March 2019

    Nice hotel ”

    Stay suite and above is great.. Nice pool especially the whirlpool for the kids. It's warm water.. Nothing to do around the hotel hv to travel out via grab which is cheaper.. To me location wise is not v gd unless u juz want to chill in the hotel.

    Reviewed March 17, 2019

    Dear Mr/s Cailing, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of any assistance in the future, please do not hesitate to reach me personally. Thank you again for taking the time to completing the survey. We appreciate your loyalty to our brand. Sincerely, Toto Murtiono General Manager Best Western Premier Panbil

    Responded March 18, 2019
    Best Western Premier Panbil
    8.4
    Excellent
    kevin from Singapore
    Couple
    Superior Room with 1 Double Bed Non Smoking
    Stayed 1 night in April 2019

    Staffs with professional services and warm smile”

    Overall good rating based on Staff services, Cleanliness and facilities. Extremely friendly and well-trained staffs from security, front desks, restaurant crews and ESKA wellness who providing professional services. Well maintained hotel and facilities except for room interior with slight defects found. Location slightly far from city.

    Reviewed April 27, 2019

    Dear Mr. Kevin, On behalf of Management and staff of Best Western Premier Panbil, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you back in the near future. Warmest regards, Toto Murtiono General Manager Best Western Premier Panbil

    Responded April 27, 2019
    Best Western Premier Panbil
    8.8
    Excellent
    wong from Malaysia
    Business traveler
    Superior Room with 2 Single Beds Non Smoking
    Stayed 1 night in January 2019

    cleanliness, food nice & comfortable”

    i went business trip at the time. booking under promotion rate rm180 per night. hotel look new. room very clean & feel comfortable. beverage in the room provided foc. breakfast included and food quite nice. the only one comment to the service staff, since i request to sending my luagage to my room but waiting for 20min was still not get it. finally i go back to lobby to take by myself.

    Reviewed February 14, 2019

    Dear Mr. Wong, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of any assistance in the future, please do not hesitate to reach me personally. Thank you again for taking the time to completing the survey. We appreciate your loyalty to our brand. Sincerely, Toto Murtiono General Manager Best Western Premier Panbil

    Responded February 14, 2019
    Best Western Premier Panbil
    8.8
    Excellent
    Yasmin from Singapore
    Family with young children
    Superior Room with 1 Double Bed Smoking
    Stayed 1 night in January 2019

    Breakfast can be improved”

    I had the opportunity to dine for breakfast again during my stay. The egg station was manned by 2 staffs but eggs took such a long time to be prepared. This was at 9am when crowd has already subsided. The food stations is all over the place. Despite having 2 coffee machines, no one takes care of it until a hotel guest inform the staffs. The hotel is really wonderful but breakfast is a letdown.

    Reviewed January 21, 2019

    Dear Mr. Yasmin, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can be of any assistance in the future, please do not hesitate to reach me personally. Sincerely, Toto Murtiono General Manager Best Western Premier Panbil

    Responded January 22, 2019
    Best Western Premier Panbil
    8.8
    Excellent
    MARCO from Singapore
    Couple
    Superior Room with 2 Single Beds Smoking
    Stayed 1 night in January 2019

    Great Place To Stay”

    The Hotel is a bit far from the City..but you will be amazed of what the hotel can offer...They have 2 pools and one is a bit warmer called "whirpool" similar to a jazuzzi.. Ktv and restaurant bar which will make your stay more fun and exciting.. The only comment we can give is that they de activated our room card early even we havent checked out..but it was a Great Stay👍

    Reviewed January 19, 2019

    Dear Mr. Marco, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of any assistance in the future, please do not hesitate to reach me personally. Thank you again for taking the time to completing the survey. We appreciate your loyalty to our brand. Sincerely, Toto Murtiono General Manager Best Western Premier Panbil

    Responded January 19, 2019
    Best Western Premier Panbil
    10.0
    Exceptional
    Carmen from Singapore
    Family with young children
    Interconnecting Deluxe Double or Twin Rooms with Free Mini-bar
    Stayed 1 night in January 2019

    Love this hotel. ”

    Love the cleanliness, the space, the comfort.. was surprised with the vast varieties of buffet breakfast. will definitely return in future. its a little out of town and traffic to town is pretty heavy during peak hours. other than that, it's perfect for us with little kid.

    Reviewed January 16, 2019

    Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of any assistance in the future, please do not hesitate to reach me personally. Thank you again for taking the time to completing the survey. We appreciate your loyalty to our brand. Sincerely, Toto Murtiono General Manager Best Western Premier Panbil

    Responded January 17, 2019
    Best Western Premier Panbil
    8.8
    Excellent
    Zeinab from Singapore
    Couple
    Deluxe Room with 1 Double Bed Non Smoking
    Stayed 3 nights in December 2018

    This is our fav hotel in Batam! Amazing clean hotel with awesome facilities!”

    Their infinity pool and hot whirlpool is super relaxing and the Eska spa located on the same level, is so super affordable! Their service and hospitality is amazing, especially with Jannie! She is a GSO who has served us twice and her service is world class! Cons: Since this trip was during New Year’s, they were very packed! And, every single day, they ran out of pool towels as well as not being able to provide fresh clean towels after the housekeeping makes up the room. This was a little disappointing. I understand they were fully booked but towels are a basic necessity which the hotel needs to be better prepared for holiday seasons/travels.

    Reviewed January 03, 2019

    Dear Ms.Zeinab, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of any assistance in the future, please do not hesitate to reach me personally. Thank you again for taking the time to completing the survey. We appreciate your loyalty to our brand. Sincerely, Toto Murtiono General Manager Best Western Premier Panbil

    Responded January 04, 2019
    Best Western Premier Panbil
    9.6
    Exceptional
    Woo from Singapore
    Couple
    Executive Room with 1 Double Bed Non Smoking
    Stayed 2 nights in December 2018

    Fantastic Service”

    I booked the hotel for my parents who were celebrating my mum's birthday. I would like to sincerely thank Ms Jannie and her staff for their thoughtfulness. Putting together a complimentary cake for her and also granting them access to the executive lounge (a kind upgrade on her part) really made their celebration more memorable. I am very impressed by what my parents told me about how attentive Jannie and her other staff was to them and it is really this extra touch of attentiveness to guests' comfort that makes Best Western Panbil a notch above other hotels in the area. I personally stayed here twice and the facilities and great service will make me a regular for years to come whenever i visit Batam.

    Reviewed December 21, 2018

    Dear Ms. Woo, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of any assistance in the future, please do not hesitate to reach me personally. Thank you again for taking the time to completing the survey. We appreciate your loyalty to our brand. Sincerely, Toto Murtiono General Manager Best Western Premier Panbil

    Responded December 22, 2018
    Best Western Premier Panbil
    8.4
    Excellent
    Chan from Singapore
    Couple
    Junior Suite with Free Mini-bar
    Stayed 1 night in May 2019

    Best hotel at Batam”

    One of the best hotel at Batam. The hotel room is Nice ,modern design with Nice View. Friendly staffs . Having shuttle bus to shopping mall.

    Reviewed May 18, 2019

    Dear Mr. Chan, On behalf of Management and staff of Best Western Premier Panbil, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you back in the near future. Warmest regards, Management Best Western Premier Panbil

    Responded May 18, 2019
    Best Western Premier Panbil
    8.0
    Excellent
    Norhuda from Malaysia
    Couple
    Deluxe Room with 1 Double Bed Non Smoking
    Stayed 1 night in May 2019

    Very good ”

    Everything was good

    Reviewed May 08, 2019

    Dear Valued Guest, On behalf of Management and staff of Best Western Premier Panbil, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you back in the near future. Warmest regards, Toto Murtiono General Manager Best Western Premier Panbil

    Responded May 09, 2019
    Best Western Premier Panbil
    9.2
    Exceptional
    Mingyue from Singapore
    Couple
    Junior Suite with Free Mini-bar
    Stayed 3 nights in January 2019

    Fantastic hotel”

    Nice and clean hotel, grand appearance, however a short driving distance from city center where most shopping centers wre

    Reviewed May 08, 2019

    Dear Mr/s Mingyue, On behalf of Management and staff of Best Western Premier Panbil, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you back in the near future. Warmest regards, Toto Murtiono General Manager Best Western Premier Panbil

    Responded May 08, 2019
    Best Western Premier Panbil
    10.0
    Exceptional
    Annah from Singapore
    Group
    Junior Suite with Free Mini-bar
    Stayed 1 night in April 2019

    A great hotel”

    Excellent location. Well equipped supermarket within hotel premises. Great service. Nice spread for buffet breakfast. Overall a great hotel.

    Reviewed May 02, 2019

    Dear Ms. Annah, On behalf of Management and staff of Best Western Premier Panbil, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you back in the near future. Warmest regards, Toto Murtiono General Manager Best Western Premier Panbil

    Responded May 02, 2019
    Best Western Premier Panbil
    6.4
    Good
    sim from Singapore
    Couple
    Executive Room with 1 Double Bed Non Smoking
    Stayed 2 nights in April 2019

    Good”

    When I booked the hotel. The room state as partial river view. However when I checked in, all I see is the rooms in panbil residence. There is no view at all. I felt cheated. But the staff were v helpful when I needed translation for their native language.

    Reviewed April 21, 2019

    Dear Mr. Sim, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can be of any assistance in the future, please do not hesitate to reach me personally. Sincerely, Toto Murtiono General Manager Best Western Premier Panbil

    Responded April 23, 2019
    Best Western Premier Panbil
    9.6
    Exceptional
    Karen from Philippines
    Group
    Superior Room with 2 Single Beds Smoking
    Stayed 1 night in April 2019

    Exceptional”

    The staff was very accommodating, our room was very spacious and the view was beautiful. The food was delicious and there were a variety of choices to choose from. Price is affordable. I would love to stay there again and I would definitely recommend this hotel to my friends and family.

    Reviewed April 15, 2019

    Dear Ms.Karen, On behalf of Management and staff of Best Western Premier Panbil, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you back in the near future. Warmest regards, Toto Murtiono General Manager Best Western Premier Panbil

    Responded April 15, 2019
    Best Western Premier Panbil
    9.2
    Exceptional
    Jasmine from Singapore
    Couple
    Deluxe Room with 1 Double Bed Smoking
    Stayed 2 nights in March 2019

    Exceptional”

    Had a wonderful experience, staff was really friendly and the room was very clean with a big bathroom. Only con will probably be the distance from the Malls, which is negated from the shuttle service provided by the hotel. Will be great if the hotel provided shuttle service for the ferry terminal as well. Overall had a great stay and is definitely one of my best stays. Do remember to bring your Swimming costume to enjoy the really beautiful infinite pool!

    Reviewed April 01, 2019

    Dear Ms. Jasmine, On behalf of Management and staff of Best Western Premier Panbil, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you back in the near future. Warmest regards, Toto Murtiono General Manager Best Western Premier Panbil

    Responded April 02, 2019
    Best Western Premier Panbil
    7.6
    Very good
    See from Singapore
    Couple
    Junior Suite with Free Mini-bar
    Stayed 2 nights in March 2019

    Nice place to consider ”

    For a short staycation with a nice room with view, pool, onsite spa facilities and decent food, this hotel will be good. Not recommended to use as a base for going around Batam though unless you dont mind traffic. Staff was generally friendly and helpful. Onsite Eska Spa was good.

    Reviewed March 22, 2019

    Dear Valued Guest, On behalf of Management and staff of Best Western Premier Panbil, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you back in the near future. Warmest regards, Toto Murtiono General Manager Best Western Premier Panbil

    Responded March 22, 2019
    Best Western Premier Panbil
    10.0
    Exceptional
    HARIIHERAN from Singapore
    Family with young children
    Deluxe Room with 1 Double Bed Non Smoking
    Stayed 2 nights in March 2019

    A Must Stay :)”

    Very spacious room , they were able to accommodate our request of connecting room . Very clean and staff is very nice and kind . Breakfast was a spread from asian to western. Overall recommended! Will come again! Definitely!

    Reviewed March 20, 2019

    Dear Mr/s.Hariiheran, On behalf of Management and staff of Best Western Premier Panbil, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you back in the near future. Warmest regards, Toto Murtiono General Manager Best Western Premier Panbil

    Responded March 22, 2019
    Best Western Premier Panbil
    9.6
    Exceptional
    Surianti from Singapore
    Family with young children
    Superior Room with 2 Single Beds Smoking
    Stayed 1 night in March 2019

    Great stay but not so great spa.”

    I simply love this hotel. It's very clean and the rooms are tidy. The kids love the pool and the breakfast spread is THE BEST. A wide selection of yummy food. Staffs are super friendly and prompt too. For those who would like to go have their me time, you can head down to Level 2 for Eska Spa. However, with the price I paid, I expected better services from them. The staffs simply rushed through my 3-hour package as it ended at 10pm. The moment they were done with me, they clocked out and went off.

    Reviewed March 20, 2019

    Dear Ms.Surianti, On behalf of Management and staff of Best Western Premier Panbil, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you back in the near future. Warmest regards, Toto Murtiono General Manager Best Western Premier Panbil

    Responded March 22, 2019
    Best Western Premier Panbil
    12345
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