Best Western Premier The Hive
HD Image
 Best Western Premier The Hive
Lobby Best Western Premier The Hive
Lobby Best Western Premier The Hive
See all 49 photos
Removed from saved list
7.7
Very good
/10
(1425 reviews)See what guests said
Housekeeping35
Breakfast15
Check in/Check Out4
See map
7.7
Very good
Location rating score
Very good location
Parking
FREE
  • Taman Mini Indonesia Indah6.81 km
  • Plaza Indonesia8.22 km
  • National Monument9.4 km
  • National Museum9.6 km
  • Istiqlal Mosque9.67 km
  • Sirkus Waterplay11.32 km
  • Jakarta History Museum13.98 km
  • Dunia Fantasi Theme Park (Ancol)14.3 km
  • Baywalk Pluit Mall17.48 km
  • Waterbom Jakarta20.18 km
  • 4.5-star Hotel
    Free Wi-Fi

    Best Western Premier The Hive

    Jl. DI. Panjaitan Kav 3 - 4, Cawang, Jakarta, Indonesia, 13340 - See map
    "We took the corner double room and we feel so delighted and satisfied with such a large space and beautiful view from our room."
    Icha - January 25, 2018
    Exceptional reputation
    Recommended by 86% of guests
    Very good comfort
    7.8 room quality and comfort
    Very good cleanliness
    7.7 rating for cleanliness
    Very good service
    7.7 rating for service
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    • Daily housekeeping

    Your dates are popular among travelersUsers are booking a place in Jakarta every 1 minutes on Agoda.com
    Value for money7.8
    Distance to city center6.1 km
    Location rating7.7
    Nearest airportHalim Perdanakusuma International Airport (HLP)
    Distance to airport2.6 km

    Rooms available at Best Western Premier The Hive

    7.8
    Very good
    Room comfort & quality
    Junior Double Suite
    Junior Double Suite
    ...
    • Room size: 62 m²/667 ft²
    • Shower and bathtub
    • 1 king bed & 1 sofa bed
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 28 m²/301 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    Corner Suite
    Corner Suite
    ...
    • Room size: 40 m²/431 ft²
    • Bathtub
    • 1 king bed
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 24 m²/258 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    Super Deluxe Double Room
    Super Deluxe Double Room
    ...
    • Room size: 40 m²/431 ft²
    • Bathtub
    • 1 king bed
    Enter dates to see prices
    Double or Twin Superior
    Double or Twin Superior
    ...
    • Room size: 24 m²/258 ft²
    Enter dates to see prices
    Double or Twin Superior
    Double or Twin Superior
    ...
    • Room size: 24 m²/258 ft²
    Enter dates to see prices
    1 Double Bed, Non-Smoking, Deluxe Room
    1 Double Bed, Non-Smoking, Deluxe Room
    ...
    • Shower
    • 1 double bed
    Enter dates to see prices
    1 Double Bed Corner Suite
    1 Double Bed Corner Suite
    ...
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices
    Double Or Twin Deluxe
    Double Or Twin Deluxe
    ...
    • Room size: 28 m²/301 ft²
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Best Western Premier The Hive?

    Check-in is from 2:00 PM, and check-out is until 12:30 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Best Western Premier The Hive?

    Best Western Premier The Hive is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the Let us know what you need section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Best Western Premier The Hive also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Best Western Premier The Hive has a car park on site, as well as additional parking nearby if the first car park is full. Car parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange taxi service.

    What is the smoking policy at Best Western Premier The Hive?

    Best Western Premier The Hive does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

    See map
    Explore the neighborhood

    What people love about Best Western Premier The Hive

    • 8.0
      Very good
      Cleanliness

      "Pros: - The room was clean and had basic amenities."

      Clarina

      |

      October 25, 2018

    • 9.6
      Exceptional
      Breakfast

      "Good breakfast food, comfy room, great wifi"

      Muhammad

      |

      April 2, 2017

    • 10.0
      Exceptional

      "VERY NICE 5 STAR HOTEL FOR ITS BUDGET!"

      Bartasan

      |

      December 19, 2018

    Property ranking|Compared to 9,375 Jakarta properties
    See all rankings
    Room comfort score
    7.8/10
    Review score - United States
    6.9/10
    Value for money score
    7.9/10
    Service score
    7.7/10
    Better than
    99
    %
    of Jakarta properties
    Better than
    97
    %
    of Jakarta properties
    Better than
    96
    %
    of Jakarta properties
    Better than
    96
    %
    of Jakarta properties
    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    Overall rating:

    7.7

    Very good
    1,425 reviews
    Cleanliness
    7.7
    Facilities
    7.5
    Location
    7.7
    Read all reviews >
    What travelers say they love:
    Nice place, i enjoyed trip and stay here with my family.
    Sudiono from Indonesia
    Family with young children
    More about Best Western Premier The Hive

    More about Best Western Premier The Hive

    Located in the lovely area of Cawang, Best Western Premier The Hive Hotel enjoys a commanding position in the business, restaurants, shopping hub of Jakarta. The hotel lies 6.1 km from the city center and provides accessibility to important town facilities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

    Best Western Premier The Hive Hotel offers impeccable service and all the essential amenities to invigorate travelers. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service are just a few of the facilities that set Best Western Premier The Hive Hotel apart from other hotels in the city.

    In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, bathroom phone, clothes rack, complimentary instant coffee, complimentary tea to please the most discerning guest. The hotel offers an excellent variety of recreational facilities, including fitness center, outdoor pool, spa, massage, pool (kids). Whatever your purpose of visit, Best Western Premier The Hive Hotel is an excellent choice for your stay in Jakarta.

    Show less

    Most talked about facilities

    Breakfast
    47 mentions
    Housekeeping
    31 mentions
    Food & Dining
    10 mentions
    Swimming Pool
    9 mentions

    What they offer

    8.0
    Very good
    Breakfast

    "breakfast was quite delicious with plenty of choices."

    Windy

    |

    October 3, 2018

    View all reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    American
    Asian
    Continental
    Halal

    Restaurants on site

    Heather
    Cuisine:American, Chinese, Indonesian
    Menu:Buffet, A-la-carte

    Nearby restaurants

    Indonesian cuisine
    Indonesian cuisine
    The Harvest Deli
    4.0 km Indonesian, Southwestern
    kaleyo
    5.9 km Indonesian
    Hermitage Lounge
    6.7 km Indonesian
    American cuisine
    American cuisine
    Dons Burger Pgc
    170 m American
    KFC Jatinegara
    3.9 km American, Fast food
    Chandra Lounge
    4.5 km American, European
    Asian cuisine
    Asian cuisine
    Bubur Ayam Cawang
    300 m Asian, Indonesian
    Soto Padang Cawang 327
    300 m Asian, Indonesian, Sushi
    Rumah Makan Khas Sunda Cibiuk
    740 m Asian, Indonesian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Best Western Premier The Hive from real guests

    Overall rating
    7.7
    Very good
    From 1425 reviews
    7.8Room comfort and quality
    7.8Service
    7.8Value for money
    Agoda Reviews (1054)Booking.com Reviews (371)
    Rating via Agoda7.7
    /
    10
    Cleanliness7.7
    Facilities7.5
    Location7.7
    Room comfort and quality7.8
    Service7.7
    Value for money7.8
    High score for Jakarta
    Rating
    9+ Exceptional (134)
    8-9 Excellent (82)
    7-8 Very Good (141)
    6-7 Good (72)
    <6 Below Expectation (128)
    Time of the year
    Mar - May (95)
    Jun - Aug (154)
    Sep - Nov (161)
    Dec - Feb (147)
    Don't miss out!Users are booking a place in Jakarta every 1 minutes on Agoda.com
    All guests (1054)
    All room types
    All languages

    Show reviews that mention 

    Showing 557 verified guest comments
    12345
    8.8
    Excellent
    Mel
    Group
    2 Single Beds, Non-Smoking, Superior Room
    Stayed 2 nights in July 2019

    Great value good location but a bit far to city centre since Jakarta jem almost the time”

    It’s a pleasant stay good great breakfast nice bed & pillow clean hotel with nice service from the staff.Good few restaurant just attached with the small mall beside the hotel but a little bit to far to city centre will take around 30-40mins minimum since Jakarta is always jem but all in everything was great.I will stay again in this hotel & highly recommend.

    Reviewed July 11, 2019

    Dear Ms Mel, Warmest Greetings from Best Western Premier The Hive! We are excited to know that you really enjoyed the hotel facilities and service and also you had a fabulous stay at Best Western Premier The Hive. Your stunning feedback and compliment will be shared with the entire team to motivate them to continuously deliver an excellent service. It was our pleasure to have you as our guest, thank you for sharing a stunning review on Agoda for other travelers and certainly, we are looking forward to welcoming you back again soon with us for more enjoyable stay! Best regards, IB Santoso General Manager

    Responded July 13, 2019
    Best Western Premier The Hive
    4.4
    Richard from United States
    Couple
    1 Double Bed, Non-Smoking, Deluxe Room
    Stayed 1 night in June 2019

    Pretty good but....”

    Once we got to the hotel, the scenery and connected food court were very nice. The staff was also very kind. Unfortunately the compliments end there. Once inside we were able to check in a tad early. We were given a room key and we went to our room. It was the room requested. After getting that situation resolved we got the proper room. This room smelled of smoke and was fairly dirty. After we cleaned up (we did it ourselves) we left for the day. After returning to sleep, the road noice was unbearable. So loud we could not sleep at all. With so many better options in this price range please consider another.

    Reviewed July 01, 2019

    Dear Mr Richard, Warmest Greetings from Best Western Premier The Hive. Thank you very much for sharing your valuable review and experience with us. Your concern has been shared with related department, please rest assured that we value your feedback and necessary action will be taken for improvement. We sincerely hope to have an opportunity to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

    Responded July 02, 2019
    Best Western Premier The Hive
    5.2
    Kian from Singapore
    Business traveler
    Stayed 2 nights in October 2018

    Above average”

    Booked Corner Suite, which written include hotel Executive lounge access, however when i check in the hotel, there are Executive lounge access, was wondering until now it still shown Executive lounge access for corner suite. Agoda, please check

    Reviewed March 28, 2019

    Dear Mr/s Kian , Warmest Greetings from Best Western Premier The Hive! Thank you very much for sharing your valuable review and experience with us.Your concern has been shared with related department, please rest assured that we value your feedback and necessary action will be taken for improvement. We sincerely hope to have an opportunity to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

    Responded November 23, 2019
    Best Western Premier The Hive
    8.4
    Excellent
    Sivanathan from Sri Lanka
    Business traveler
    1 Double Bed, Non-Smoking, Deluxe Room
    Stayed 1 night in May 2019

    Good ”

    Good

    Reviewed May 08, 2019

    Dear Mr. Sivanathan, Warmest Greetings from Best Western Premier The Hive. Thank you for your feedback regarding your stay with us. It is a true pleasure to know you were enjoy your stay with us. Nothing pleases us more than our guest satisfaction and We're all looking forward to welcoming you and your friends back again soon. Warmest regards, IB Santoso General Manager

    Responded May 16, 2019
    Best Western Premier The Hive
    9.2
    Exceptional
    MOHD from South Korea
    Solo traveler
    1 Double Bed, Non-Smoking, Deluxe Room
    Stayed 1 night in April 2019

    Good price with excellent quality!”

    Highly recommended! The place is clean, spacious and the staffs also very nice. Plus, it has delicious breakfast. It just, the location is quite far from the city centre.

    Reviewed May 03, 2019

    Dear Mr. MOHD, Warmest Greetings from Best Western Premier The Hive. Our staff and management would like to send you our gratitude for trusting your stay with us. We are really pleased to know you have enjoyable stays at Best Western Premier The Hive. At the same time, we really appreciate your feedback in Agoda.com, and to tell us that our hotel stays in your mind. Delivering service and facilities which exceeding guest expectation is always our priority, and through your feedback, we are really glad to know you experienced the enjoyable ones during your stays. We will keep improving ourselves to serve our guests better in the future. We will pass this review to our team to encourage us to serve our future guests even better. Last, i personally thank you for your feedback and we are looking forward to welcome you back in the near future. Warmest regards, IB Santoso General Manager

    Responded May 06, 2019
    Best Western Premier The Hive
    8.8
    Excellent
    Ronald from Indonesia
    Family with young children
    Stayed 2 nights in June 2018

    Worthy”

    Room were cool enough, breakfast variations were suits 5* type of hotel..restaurant staff were hospitable and helpfull. Clean enough..but for detail need to be pay more attention. I found dead flies in a stack of clean cup one day..but generally good enough

    Reviewed June 18, 2018

    Dear Mr. Ronald, Warmest Greetings from Best Western Premier The Hive. First of all, we would like to express our gratitude for trusting your stay at Best Western Premier The Hive and sharing your experience with us. We are very glad that you had an exceptional stay with us as we always wish. Guest’s satisfaction is our main priority. And we really appreciate all your feedback at Agoda.com. We will pass all these review to our team to encourage us to serve our future guests even better. Last, i personally thank you for your feedback and we are looking forward to welcome you back in the near future. Warmest regards, IB Santoso General Manager

    Responded June 19, 2018
    Best Western Premier The Hive
    8.4
    Excellent
    Manzur from Bangladesh
    Solo traveler
    Stayed 5 nights in May 2018

    Great hotel, with some issues”

    I've stayed at this hotel for 9 nights. I had the corner suite, which gives you beautiful views of the city and amazing sunrises. The room is big and spacious, all the facilities are great except for one. The AirCon is not good at daytime. With two sides of the room are of full glass window, it gets hot pretty quick and the weak AC cannot do anything. I thought at first it was just my room but then I changed room and it wasn't any better. If you don't open the curtains it is a little better but still uncomfortable. After 3PM, the room starts to get cooler and becomes ok by 4-5PM but not cold, just normal temperature which is not too bad. Everything else is good, facilities are good although they could do with some English speaking stuff. It is far from Central city, so you will need to use taxi or Grab to go to places, keep about 30-40 minutes of taxi ride each way incl. traffic. Overall recommended, but my advise would be to check if the AC is working properly when you get the room.

    Reviewed May 15, 2018

    Dear Mr. Manzur, Warmest Greetings from Best Western Premier The Hive. First of all, we would like to express our gratitude for trusting your stay at Best Western Premier The Hive and sharing your experience with us. We are very glad that you had an exceptional stay with us as we always wish. Guest’s satisfaction is our main priority. And we really appreciate all your great feedback at Agoda.com regarding our room, staff & facilities. We will pass these review to our team to encourage us to serve our future guests even better. Last, i personally thank you for your feedback and we are looking forward to welcome you back in the near future. Warmest regards, IB Santoso General Manager

    Responded May 16, 2018
    Best Western Premier The Hive
    8.0
    Excellent
    Mujahidah from Malaysia
    Couple
    Stayed 2 nights in February 2018

    Nice hotel”

    Unless you have work to do around that area then it is fine.Otherwise its far from shopping mal. But for eating is many choices since the hotel is attached to Tamansari The Hive.The spa&massage is nice!Breakfast is faboulous!

    Reviewed February 10, 2018

    Dear Ms. Mujahidah, Warmest Greetings from Best Western Premier The Hive. First of all, we would like to express our gratitude for trusting your stay at Best Western Premier The Hive and sharing your experience with us. We are very glad that you had an exceptional stay with us as we always wish. Guest’s satisfaction is our main priority. We really appreciate your great feedback to us. Last, I personally thank you for your feedback and we are looking forward to welcome you back in the near future. Warmest regards, IB Santoso General Manager

    Responded February 21, 2018
    Best Western Premier The Hive
    8.0
    Excellent
    Jandri from Indonesia
    Family with young children
    Stayed 2 nights in July 2016

    Friendly Staff”

    My family uses a deluxe room. The rooms are spacious and clean. All the staff are very friendly and serve well. Just a little longer to prepare it room when we check in. The breakfast menu looks nothing special like a 5-star hotel. I and my daughter found the tom cat on the window ledges, but not much and we stay away. Besides, the profits stay here is close to Halim Perdana Kusuma Air Port. For members will get 50% discount for ordering food. Our whole family loved this hotel.

    Reviewed July 12, 2016
    8.0
    Excellent
    Eddy from Indonesia
    Couple
    Stayed 1 night in September 2014

    Good hotel to stay”

    Good location, large room, good breakfast

    This hotel is located far from Jakarta City Center, but it's near the TB Simatupang area which is becoming another business hub in Jakarta, especially in the southern part of the city. Access to the hotel is easy, near entrance to and exit from toll roads. We booked a suite, and the room was very large and has large window. There was a thunderstorm on our first night and we found out there was a leak in the room from the rain. Other than than, we had a good stay. Breakfast is good, and the staff are friendly.

    Reviewed December 29, 2014
    7.6
    Very good
    Yessi from Indonesia
    Family with teens
    Super Deluxe Double Room
    Stayed 3 nights in June 2019

    We got an upgraded room.. thank you so much.. the corner room was amazing..I would love to come back”

    I think the cleanliness of the room a bit downgraded.. I've stayed for multiple times there and this is the first time I felt the room is a bit unclean, like the hotel must do some repaint the walls and upgraded the bathroom.. Also for the breakfast, upgraded the chef and the staff is a must.. it is very important to make someone happy staying at the hotel, which I wasn't that happy because the delayed of refilling the food and the limited dining room which makes us uncomfortable sharing table with other guests.. please you need to work on that restaurant. Don't serve undercooked chicken that is very wrong, I know you are trying to get the food our fast but serving undercooked birds are very wrong.. please don't do that again.. other than that this hotel was great..

    Reviewed June 11, 2019

    Dear Ms Yessi , Warmest Greetings from Best Western Premier The Hive. First and foremost, allow me on behalf of Best Western Premier The Hive team to thank you for the time you took to share your comments and observations with us. Please accept our sincere apologies for the inconvenience you may have experienced during your stay. Your constructive feedback have been strongly addressed internally with the team, I believe that your feedback will help us to achieve the constant improvement, guest satisfaction and quality of service that we strive for. Once again, thank you for your constructive feedback which enables us to enhance our services for all guests, I sincerely hope to have the opportunity to welcome you back in the near future. Kind Regards, IB Santoso General Manager

    Responded June 18, 2019
    Best Western Premier The Hive
    8.0
    Excellent
    astri from Indonesia
    Family with young children
    Stayed 1 night in December 2018

    It located at heart of city, very strategic, the room was clean, but the smell was not good”

    We also hear noisy voice outside of the window, we think it was come from air conditioner,but it was come from the wind that blow outside the room. It was not comfortable for us, since I bring two kids, the one was still below 2 year. We ask for different room for replacement but no action,

    Reviewed December 30, 2018

    Dear Mrs. Astri , Warmest Greetings from Best Western Premier The Hive. First of all, we would like to express our gratitude for trusting your stay at Best Western Premier The Hive and sharing your experience with us. Delivering service and facilities which exceeding guest expectation is always our priority. And for your feedback regarding the room was much appreciated and will be discussed internally. Your remarks have been shared with our team to ensure that such instances do not occur again. And i personally thank you for your feedback and we are looking forward to welcome you back in the near future. Warmest Regards, IB Santoso General Manager

    Responded January 05, 2019
    Best Western Premier The Hive
    9.2
    Exceptional
    Dewanga
    Family with young children
    Stayed 2 nights in November 2018

    Nice hotel with great price”

    Nice hotel with best western standard, I’d pay for super deluxe and got free upgrade to suite corner, because they can’t arrange all of our rooms in one floor. Clean room, but the furniture are little bit to old and not maintain well. Breakfast was great, but with standard variation for 4 stars hotel.

    Reviewed November 25, 2018

    Dear Mr./Ms./Mrs. Dewanga, Warmest Greetings from Best Western Premier The Hive. Our staff and management would like to send you our gratitude for trusting your stay with us. We are really pleased to know you have enjoyable stays at Best Western Premier The Hive. We really appreciate your positive feedback at Agoda.com regarding our facilities, staff friendliness and cleanliness. We will pass this review to our team to encourage us to serve our future guests even better. Last, i personally thank you for your positive feedback and we are looking forward to welcome you back in the near future. Warmest regards, IB Santoso General Manager

    Responded November 29, 2018
    Best Western Premier The Hive
    8.0
    Excellent
    Clarina from Indonesia
    Family with young children
    Stayed 1 night in October 2018

    Very good”

    Pros: - The room was clean and had basic amenities. - The location was at the center of East Jakarta Business District. Cons: - Unpleasant experience with the housekeeping. I kept ice gels to the kitchen and asked to be delivered to the room the next morning but they did not do that. I had to call them several times to finally get my ice gels! The ice gels were for my express milk so it is very time sensitive! - Hard to find a way around the hotel as it was located in the same complex of a shopping mall

    Reviewed October 25, 2018

    Dear Mrs. Clarina, Warmest Greetings from Best Western Premier The Hive. First of all, we would like to express our gratitude for trusting your stay at Best Western Premier The Hive and sharing your experience with us. Guest’s satisfaction is our main priority. For that reason, we will always keep improving our service and facilities and giving the best to our valued guest. All of your feedback at TripAdvisor will be used as the improvements for our team to solve all the problems and we ensure that all of our facilities and service quality we provide will be better in the future. We do hope that you still make the Best Western Premier The Hive as your first choice in your next visit. I personally thank you for your feedback and we are looking forward to welcome you back in the near future. Warmest regards, IB Santoso General Manager

    Responded November 29, 2018
    Best Western Premier The Hive
    2.0
    sandor from Netherlands
    Business traveler
    Stayed 2 nights in October 2018

    YOU WARNED OF THIS LOUSY, DURTY, OLD, AND VERY POOR SERVICE HOTEL”

    Just a short experience info & warning to future travelers. I usually rank hotels nicely & never give any comment, but this was SO TERRIBLE I dont want to anyone stay at this old durty place. “Best Western The Hive in Cawang’ * Slow lift * Durty room * 1611 the aircon, is very loud but hardly cooling * NO INTERNET I called, after 1 hour again, to hear the progress, NOTHING WAS DONE. By this time I had enough on this lousy service from IT & front desk, so I went down to see the general manager, as you can guess the front manager (want to cover it up) I was told me general manager is not available. The usual excuses from the service teams globally. Anyway the best way is to inform other future guests, as Indonesia / Jakarta has so many nice people & hotel in the same price level, YOU WARNED OF THIS LOUSY, DURTY, OLD, AND VERY POOR SERVICE HOTEL. I WILL NEVER STAY IN THIS PLACE ANY MORE. Hope you also look further to other places in Jakarta to avoid the trouble I experienced.

    Reviewed October 20, 2018

    Dear Mr./Mrs. Sandor, Warmest Greetings from Best Western Premier The Hive. First of all, we would like to express our gratitude for trusting your stay at Best Western Premier The Hive. Thank you for providing us with your detailed and honest feedback through Agoda.com. We would like to sincerely apologize for providing service which clearly did not meet with your expectations. All of your feedback at Agoda.com will be used as the improvements for our team to solve all the problems and we ensure that all of our facilities and service quality we provide will be better in the future. I personally thank you for your feedback and we are looking forward to welcome you back in the near future. Warmest regards, IB Santoso General Manager

    Responded October 23, 2018
    Best Western Premier The Hive
    8.0
    Excellent
    Windy from Indonesia
    Group
    Stayed 1 night in September 2018

    Although not very new and some technical issues in room but excellent service from staff”

    I booked 3 non smoking rooms but were unable to get prefered rooms. Instead they put us in 2 non smoking rooms (upgraded) and 1 smoking room, all in different floors. The smoking room had problems with air conditioning, we called engineering 3 times & still the room was warm all through our stay. The plus side was the excellent service when we left our phone in room before checking out. They searched the room 3 times and finally retrieved it. Also breakfast was quite delicious with plenty of choices.

    Reviewed October 03, 2018

    Dear Ms./Mrs. Windy, Warmest Greetings from Best Western Premier The Hive. Our staff and management would like to send you our gratitude for trusting your stay with us. At the same time, we really appreciate your feedback in Agoda.com, and to tell us that our hotel stays in your mind. Delivering service and facilities which exceeding guest expectation is always our priority, and we will keep improving ourselves to serve our guests better in the future. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your positive feedback and we are looking forward to welcome you back in the near future. Warmest regards, IB Santoso General Manager

    Responded October 09, 2018
    Best Western Premier The Hive
    2.8
    Yong from Singapore
    Business traveler
    1 Double Bed, Non-Smoking, Deluxe Room
    Stayed 1 night in June 2019

    Not good ”

    Order non smoking they give me smoking room ... almost die inside a smoking room

    Reviewed June 26, 2019

    Dear Mr Yong, Warmest Greetings from Best Western Premier The Hive. Thank you very much for sharing your valuable review and experience with us. Your concern has been shared with related department, please rest assured that we value your feedback and necessary action will be taken for improvement. We sincerely hope to have an opportunity to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

    Responded June 27, 2019
    Best Western Premier The Hive
    9.6
    Exceptional
    Mohd from Malaysia
    Solo traveler
    Corner Suite
    Stayed 2 nights in October 2018

    My favourite hotel in Cawang”

    Everything is good everytime I stay here, and I will stay here again if I need to be in Jakarta timur.

    Reviewed April 27, 2019

    Dear Mr. Mohd, Warmest Greetings from Best Western Premier The Hive. Our staff and management would like to send you our gratitude for trusting your stay with us. We are really pleased to know you have enjoyable stays at Best Western Premier The Hive. At the same time, we really appreciate your feedback in Agoda.com, and to tell us that our hotel stays in your mind. Delivering service and facilities which exceeding guest expectation is always our priority, and through your feedback, we are really glad to know you experienced the enjoyable ones during your stays. We will keep improving ourselves to serve our guests better in the future. We will pass this review to our team to encourage us to serve our future guests even better. Last, i personally thank you for your feedback and we are looking forward to welcome you back in the near future. Warmest regards, IB Santoso General Manager

    Responded May 06, 2019
    Best Western Premier The Hive
    9.6
    Exceptional
    Mohd from Malaysia
    Solo traveler
    Stayed 2 nights in January 2019

    Helpful hotel employees”

    Nothing to complain. It is like going to a close relative's house. Very friendly.

    Reviewed April 27, 2019

    Dear Mr. Mohd, Warmest Greetings from Best Western Premier The Hive. Our staff and management would like to send you our gratitude for trusting your stay with us. We are really pleased to know you have enjoyable stays at Best Western Premier The Hive. At the same time, we really appreciate your feedback in Agoda.com, and to tell us that our hotel stays in your mind. Delivering service and facilities which exceeding guest expectation is always our priority, and through your feedback, we are really glad to know you experienced the enjoyable ones during your stays. We will keep improving ourselves to serve our guests better in the future. We will pass this review to our team to encourage us to serve our future guests even better. Last, i personally thank you for your feedback and we are looking forward to welcome you back in the near future. Warmest regards, IB Santoso General Manager

    Responded May 06, 2019
    Best Western Premier The Hive
    9.6
    Exceptional
    nithalia from Indonesia
    Couple
    Super Deluxe Double Room
    Stayed 1 night in April 2019

    Exceptional”

    mantul

    Reviewed April 19, 2019

    Dear Ibu Nithalia, Saya selaku General Manager Best Western Premier The Hive mewakili staff dan manajemen mengucapkan terima kasih atas kepercayaan yang diberikan kepada Best Western Premier The Hive sebagai tempat menginap anda. Bagi kami, kepuasan tamu merupakan hal yang kami prioritaskan. Maka dari itu apapun kebutuhan tamu selalu kami upayakan agar dapat terpenuhi. Kami senang anda menyempatkan waktu untuk membagikan pengalaman menginap anda selama di Best Western Premier The Hive. Akhir kata, kami berharap agar Anda tetap menjadikan Best Western Premier The Hive sebagai pilihan utama di kunjungan berikutnya. Salam hangat, IB Santoso General Manager

    Responded May 06, 2019
    Best Western Premier The Hive
    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss

    Best Western Premier The Hive
    |Very good 7.7
    ×
    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Very good location
    • Taman Mini Indonesia Indah
    • Cawang Railway Station is within 1.89 km